Questions

Hi there, Regarding my blocked Adobe Stock contributor account (Case #00435334), I'm checking in. About two weeks ago, I filed an appeal, but I haven't heard back as of yet. I've thoroughly read the guidelines and acknowledge my errors regarding the generative AI needs. I promise to abide by all regulations going forward. Would you kindly let me know how my case is progressing? I appreciate your time and help. Warm regards,Rashid Ahmad [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Hello Adobe Stock Contributor Community, I have noticed that some top seller accounts do not appear in the recent weekly top sellers list on Adobe Stock. I’m curious about what exactly causes a seller to be missing from these lists. Is it related to policy violations, account suspensions, or some other reason? As an active contributor, I want to understand what lessons I should take away from this to stay compliant and maintain visibility in the marketplace. How can sellers avoid pitfalls that lead to being dropped from top seller rankings or having assets removed? Also, I’m considering promoting my Adobe Stock portfolio through social media channels like Pinterest and Instagram. Is this practice considered legit and effective by the community? Are there any best practices or things to watch out for when doing such promotions to bring more customers to Adobe Stock? I would appreciate detailed insights and personal experiences from experts and seasoned contributors here. Thank you! Ashr

Dear Adobe Contributor Relations Team,I respectfully submit additional clarification regarding my blocked account (Case ID: 00436955).As I mentioned earlier, I have always tried to follow Adobe Stock guidelines carefully. Out of my 200 uploaded assets, only around 10 were AI-generated, and for those I correctly marked the “Generative AI” checkbox. The remaining majority of my assets were fully original works created by me using Blender, Photoshop, After Effects, and PixelLab. These are not AI-generated.To support my appeal, I am attaching screenshots of some of my project files and workflows from Blender, Photoshop, After Effects,paint and PixelLab to demonstrate my original creative process. If needed, I am also willing to share additional files or details to further verify my work.I kindly request a re-review of my account based on this clarification and evidence. I highly value Adobe Stock’s platform and assure you that I will continue to carefully follow all submission policies in

  Hello Adobe Stock Contributor Support Team, I hope you are doing well.I currently have two Adobe Stock contributor accounts, but I would like to receive payments to only one Skrill account. Could you please confirm if it is possible to link both contributor accounts to the same Skrill account for payout purposes? My account details are as follows: [PRIVATE INFORMATION REMOVED BY MODERATOR] Please let me know the proper procedure to update this setting, or if any additional verification is required from my side. Thank you very much for your support.

I get the following generic message: Your file has one or more of these issues: Your vector file contains a raster/bitmap image, and vector files must not contain raster elements. (this is probably not my problem, because my vector contains no pixel elements) Your JPEG preview file has been compressed too much, so textural problems have occurred in the file. (I don't understand this, I don't have a JPGE file attached) Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels) (I don't understand this, I don't have a JPGE file attached) You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file. (please check if my vector has this problem, and fix this, if so vector files here, please help me find the problem

writes like this: "During our review, we found that your submission closely resembles content already available on Adobe Stock."  I didn't find anything like it.

Hello Team and fellow contributors,I would like to ask for help and clarification regarding my Adobe Stock contributor account, which was suddenly deactivated (screenshot attached). I have always complied with Adobe Stock’s policies, and all the works I uploaded are my own original creations.Up until now, I still receive email notifications showing that my content continues to be downloaded and is generating earnings. However, I cannot access my contributor account to check my detailed earnings or manage my portfolio.In addition, when I try to re-upload my works, the system detects that these files already exist on Adobe Stock because they were previously uploaded through my deactivated account.I kindly request clarification on the reason for this deactivation and a solution on how I can regain access to my account. I sincerely hope to receive a response, guidance, or resolution so that I can continue contributing to Adobe Stock.Thank you very much for your attention and support. 

I made these illustrations. I know they might look a bit similar, but even if they seem alike, they’re actually different in terms of style and genre to keep the characters diverse. 😕😕Really deserves to be rejected for similar content?   

I’ve recently started contributing again after a couple of years off. I’ve uploaded a number of assets and in the In Review tab I’m seeing the message: "Thank you for your submission, your files will be reviewed as soon as possible. Moderation may take up to eight weeks." (screenshot attached). Is this the new normal now? In the past my files were usually reviewed within a week. Could the longer review time be because I’ve been inactive for a couple of years, or is this happening for everyone?

  Give an idea of ​​the best method to find low nice in Adobe Stroke.

Buenos días, Llevo varias semanas con este tema y sigue sin solucionarse. Me gustaría poder recibir ayuda o algún tipo de información para recibir definitivamente el cobro solicitado el 9 de agosto, ya ha pasado todo el tiempo que dice Adobe que necesita para hacer el pago y sigo sin recibirlo en mi cuenta. ¿Alguien me puede dar una solución o guiarme en este asunto?   [Moderator moved the thread to the correct forum]

Hello,My vector submissions have been pending for approval for 4 months now. Previously, my vectors were typically approved within 15 days, and some were even approved on the same day. My rejection rate is only 2 out of 100, so I’m unsure why there’s such a long delay this time.Can someone please advise me on what I should do?

Every single time I try and log into the contributor website so I can start selling stock photos it denies my access. Every time I click "Learn more" it takes me to the generic help site with no explination on why the access is denied whatsoever.

Dear Adobe Stock Team,Congratulations on your 10-year milestone. In this decade, Adobe Stock has become more than a marketplace—it’s a dependable engine of opportunity for creators and their families around the world. For mine, your platform has meant real work and real income. Thank you for building it with such care.What sets Adobe Stock apart is trust: copyright-first moderation, clear guidelines, fair and timely payouts, and tools that help us grow—reviews, analytics, and learning resources. Because of that trust, we contributors see Adobe Stock as a family and a team.A special note to the buyers who choose Adobe Stock every day: you are central to this journey. Your trust and licensing decisions turn ideas into real value—funding families, shaping higher quality standards, and motivating us to create better, more compliant, market-ready content. We consider you teammates in this shared success.Looking ahead, I wish Adobe Stock even wider reach, new buyers and markets, and more way

My files have been in review for 12 weeks, can you check the status?

Of the last 100 AI images reviewed, 98 were rejected on the grounds of similar content. Is there such a thing as a truly unique image in the world? Every image has a counterpart; are we looking for undiscovered places, undiscovered creatures?

Hi Adobe Stock Team,I want to clarify that I am not an individual contributor but lead a large creative team. We have multiple designers and a substantial portfolio of high-quality templates on various platforms.Could you please explain why our agency is not allowed to submit templates even though we are a professional, well-established team?Thank you,Swapan AhamedTeam Lead — MiniPro Agency

I uploaded this attched transparent PNG. It is unique, and i believe adobe does not have or niether i do have this kind of content but it got rejected as “similar content.” Yet I see many simple images on Adobe Stock (like onions or strawberries on white backgrounds) are being approved. Why are mine rejected while these get accepted? 

I have a question regarding my portfolio. Some of my files were approved more than 12 weeks ago, but they still don’t appear in my public Adobe Stock portfolio. In the Contributor Dashboard, I can see them listed as Approved, but there is no “View on Adobe Stock” link, and when I search for them on the marketplace, I get the message: “We couldn't find any results for … Try your search outside of portfolios.” Does this mean that my files are categorized as Licensing Only and not available in the public marketplace? If so, is there anything I can do to increase the chance of my future uploads being available in the public portfolio instead of licensing only? Thank you very much for your help!   [Moderator moved the thread to the correct forum]

Congratulations to the entire Adobe Stock team on reaching this remarkable 10-year milestone! Your platform has empowered creators and businesses around the world with stunning visuals and endless inspiration. Wishing you continued innovation, growth, and success in the decade ahead. Happy 10th Birthday!

"Let’s shout it out loud 🥳🎂✨ Happy Birthday Adobe Stock! 🎉🎁"

Hi Everyone,   When we announced Adobe Firefly, we made it clear that we are developing generative AI responsibly, with creators at the center.   Although the use of Adobe Stock images for training Firefly is covered by our contributor agreement, we recognize that Firefly would only exist with the community that made it possible. As a result, today we are announcing the bonus payment details for contributors whose content was used to train our first commercial Firefly model, which is now available.   All eligible Adobe Stock contributors with photos, vectors or illustrations, whose content was used to train the first commercial Firefly model, received a Firefly bonus payment today, September 13, 2023. The bonus payment is not guaranteed, it varies for each contributor, and is paid at Adobe’s discretion.   The initial bonus is based on the all-time total number of approved images you submitted to Adobe Stock and the number of licenses that those images generated in t

Hola, soy nueva y me han rechazado todas, esta en particular por propiedad intelectual. Alguno me podría explicar porqué?Gracias

Hi, I am a contributor and would like to know if I can submit a photo of an urban center (for commercial use) that shows an ancient artistic balustrade where to highlight it better I have eliminated a building (houses) that is in the back. Generally, I'd like to know if changes to the actual image by removing windows, balconies, buildings, etc. are not permitted for photos of streets, squares, buildings, or cityscapes in general. Thanks and regards. Antonio Veraldi

  This image was rejected due to similar content, but I don't think there's an image like this currently on Adobe Stock        [Moderator cured the topics. Please do select only relevant topics.]