Questions

I have been using my Stock Contributor Account for 7 or 8 years. It was set up with an email attached to a url that I no longer own. When I reached out to request that my Stock account be attached to my new Adobe subscriber account, all I recieved in response was a link to the Adobe Stock Contributor FAQ. Numerous requests went unanswered. Today when I attempted to login to my account... I got an error message, "we do not have an account with that email address".  Great, I thought, maybe they attached it to my Adobe subscriber account, no such luck. I tried my other email address and it was, for some unknown reason, attached to the account of a client I haven't worked with in years. It seems like my account and all the work I have put into it, is gone. Does anyone have a contact at Adobe Stock, a phone number, someone to reach out to to help me recover my account? Grateful for any help with this.

This files got rejected on intellectual property refusal.i made that design on canva.can anyone describe me why my this 3 files got rejected on intellectual property refusal section and please suggest me what to do in next time in.thank you

Hi all, How're you doing? I'm facing low resolution issue on all my photos submissions. It was fine till yesterday. Is it a glitch? Anybody else facing this issue? My landscape images are 8736 x 4896 px while portraits are 5376 x 8064 px. I've also read the submissions guuidelines to see if there are any other problems with my files but nothing crossed my eye that would cause this error. And the error is specifically about the low resolution. Any information or help would be greatly appreciated. Thank you!

It says the resolution is too small, even though it's an 8832x4992 pixel, 300dpi, 16.2MB picture. When I'm uploading the picture, it's saying this msg    [Moderator cured the topics. Please do select only relevant topics.]

Hey! I understand that some of my photos are going to be rejected as part of the learning process, is there anything specific that pops up to any of you as to why mine specifically were? I have more photos but these are my personal favorite that were not accepted.

HiMy account was deactivated in early Feb 2025.As soon as I received the email I sent a request via the 'contact us' link on the page - NOTHING Two months later I resent it - NOTHING A month later I sent again - NOTHINGI contact Adobe via the Facebook page, who told me they can't access the info, but the man I was talking to was kind enough to contact the correct department, and replied saying that they had not received ANY of my requests for further information. Even though I sent via their online form with my account email.After that I resent the message via their online form and I can only assume the fourth didn't end up in Adobe's inbox. I was requesting information to why my account was deactivated. The email is SO vague it's would be hard to pinpoint to allow for an appeal. (I have attached a screenshot of the conversation where he states support didn't receive my messages). Regardless, I decided to send an appeal based on what I belived to be the reason with supporting evidence

I’ve run into a confusing and frustrating issue while uploading some AI-generated images to Adobe Stock, and I’m wondering if anyone else has faced this.I uploaded a few images and definitely checked the "created using generative AI tools" box before submitting. Despite that, all images were rejected for “Missing Generative AI Flag” I thought it might have been a one-time glitch, so I uploaded the exact same images again, triple-checked the checkbox, even refreshed the page multiple times… and got rejected again for the same reason.I'm using Edge Browser as I always have since a few years.Any ideas? Is there a known bug, or something I’m missing in the submission process?Would appreciate any guidance... don’t want to get flagged unfairly for repeat violations.Thanks in advance

Hello Adobe Team,I’m a contributor from Mexico and I’ve already had more than 100 images accepted. However, the editorial submission option still does not appear in my dashboard.Could you please let me know if there’s a delay, or if any additional steps are needed to enable editorial uploads?Thank you very much.—Héctor

Hi Adobe Community,I hope you're all doing well! I'm currently preparing an image for submission to Adobe Stock and would appreciate your feedback before I upload it. I'm seeking any insights regarding composition, technical quality (including focus, exposure, and noise), and whether it meets Adobe Stock's standards.Here is the image: [Insert link or upload image if the forum allows]I'd love to know:Are there any technical flaws I might have missed?Does the subject/composition work for stock?Any suggestions for improvement?Thanks in advance for your time and help! I value the input from this community.

I heard that Blackbox.global for videos (like Wirestock for photos) distributes to many agencies including Adobe Stock, Pond5, Shutterstock, Storyblocks, etc. Is using an intermediary like Blackbox.global or Wirestock a more reliable way to distribute content to platforms like Adobe Stock specifically to mitigate the risk of direct account bans, particularly those reported by contributors after requesting payouts? My understanding is that by acting as an intermediary, they might absorb or pool potential issues, thus protecting individual contributor accounts from being directly deactivated on the larger platforms.

Why cannot Adobe add an editorial button to the video uploads.?? To spend hours uploading video files and then have them rejected no matter how saleable the file might be because they have some detail in them that gets a "intellectual property " refusal is very time wasting. Getty ,Shuttersock Pond5 all have the ability to submit a file as editorial ? why cannot Adobe. I shoot Video of cityscapes and there are always going to be incidental people in them. There are lots of TV priogrammes on Travel (editorial)  Not Advertising.

What does it say when a big 148 billion dollar company, Adobe, rug pulled me because I requested the $25 payout and deleted all my stock footage and deactivated the account in response?

My account's regular earned credit is up to $10 per day but the regular earned credit for 5 days in the current week is $25 to $60 per day. Is this a bug like highly irregular sales activity. So, what can I do now? Can I discuss this issue with support? If I report this issue to support, will my account be disabled for investigation?Note: Last year my account was blocked when I withdraw my earning for the same issue "highly irregular sales activity" (2 days $1000 credid) and got the account back after 5 months.Please advise me experts and experienced contributors.

Hola , no puedo entrar en mi cuenta de colaborador, me aparece un mensaje advirtiendo que tengo varias cuentas. Que yo sepa solo tengo una, ¿Le ha pasado esto a alguien?, ¿Se puede solucionar?. Gracias por cualquier ayuda que me podais dar.

hello friends, I was blocked on adobe Stock for allegedly using AI without a mark that it is AI. But it was my wife. My account was created 16 years ago, I worked honestly and hard. And now my account is completely blocked, I can't even withdraw money. Tech support is not responding to me. I want to write a letter and send it by mail to Adobe's main office in the USA. Join my campaign for those who have the same problem.

Guys need yor opinion, What could be the possible quailty issues in this "Noise Background" image.   

Hi there, I would be very happy about your pro-opinions to some of my rejected uploads - i'm new in that game and of course I would like to improve my uploads.  I really tried hard to prepare the pictures just selectively and also had an eye for nois, to high exposure and blur.  Thanks in advance!Danny

Hi, I recently posted some photos on adobestock, but they were rejected for quality issues. What are exactly the problems with these photos in your opinion? And what can I do to make them better?

Hi,I want to create a youtube video where I will teach them how to earn money from adobe contributor account. For that I need to teach them how to create account from how to summit Images for review 

Hello,I submitted my first payout request to Adobe on Monday, March 3, 2025. Today is March 14, 2025, and my request has been pending for 10 days now. I would like to know if the payout process will take longer than the timeframe mentioned by Adobe.I created my Payoneer account through Adobe Stock, and it was approved. However, I noticed that no verifications appear in my Payoneer account. Could this be preventing the transfer of funds from Adobe Stock to Payoneer?Has anyone else experienced this issue? Any insights would be greatly appreciated.Thank you!

Hello Adobe community, I'm new here, and just starting to upload AI generated images for stock photo purposes. Could you guys help me to understand better the reason as of why my images are all getting rejected? Sorry that I think the Adobe guidelines are too general without showing explicit examples, IMO. If the problem was blurry backgrounds, there are a lot of photographers who intentionally use blurry backgrounds, and many are accepted here. So I think probably that wasn't the problem? I'm not sure. Attached are some of the images. Your help is much appreciated. Thanks before.

Why did adobe reject my images

Hi, a lot of my photo's stay so long in assessment phase. Some up to 9 months!. Can anyone axplain this to me, Thanks,Emma

Apakah membuat gambar AI di aplikasi Cici AI melanggar aturan Adobe Stock?

HiyaKind of new, I uploaded a bit a couple of years ago and got a few sales so decided since I'm taking more photos now that this is a good place to have them.Is there any downside to uploading a lot of photos and if they are accepted fine, if not move on?I figure I'm sorting and editing them anyway. Is this ok or will I get penalised somehow from multiple photos being declined?I mostly take underwater photos so some are heavily edited (topaz and backscatter exterminator are used a lot!) - does this count as AI?Thanks