Questions

Hello,I would appreciate it if anyone can help me with this problem! Since around a month ago, After Effects has either given me a red screen or crashed whenever I add a Boris/GenArts Sapphire effect (the crash or red screen depends on the download I've used). I've downgraded and upgraded versions of AE and Sapphire, reinstalled both the program and the plugin and updated my drivers (both Studio and Game Ready drivers since I have an NVIDIA graphics card). I use an NVIDIA GeForce 1070 Ti, AMD Ryzen 9 3900X 12-Core Processor, and I have 16 GB of RAM. Please help!! Thanks!!Regards,Julian

The Provide Feedback command in the app brings users here, to share public feedback. Where can I provide non-public feedback?

When I open AE this dialog pops up says to open a support ticket - is there "support" here? extcomms error Status Code 403

I was wondering whether boris fx (sapphire) and magic bullet looks were trusted 3rd party plugins and if they were could someone add the correct links to their websites. Thanks

This may just be my workflow that's wrong, but currently in After Effects I can't seem to find a way to create a null (or layer) that automatically parents to selected layers. Currently i'm finding that i have to create a null object, then manually select all desired layers and then attach them to the null. What I'm trying to do is: Select layers in timeline > Create a null that is a parent to all selected layers. Hopefully this makes sense as this would save a tonne of time and hassle. Preferably without buying 3rd party plugins Thanks

hello,how do I  achieve, text layers updating automatically their name when changing text in the comp view ?it only does on new layers but never on duplicated ones !is that intended to be or is there a hidden preference or short cutthanks in advaneyours näSh

What way(s) can I  make an indoor audio from one clip match to an outdoor clip?   Trying to make the indoor clip sound like it is outside to match the other clip.  Is there a shortcut to it?  

 As you can see. The puppet pins will retain the initial position instead of following the letter N as it moves.How do I fix it?

whenever i save my ae edit to my phone or export it to the mega app, the audio is delayed, but in the after effects app everything is perfect. i've cleared all my cache and the problem is still occurring   Title edited by Mod.

Hi ~!I have a question regarding camera tracking in After Effects. I tracked this scene/shot before and it worked fine, but I might have pressed a button that turned off the ability to select tracking points/hovering over them doesn't give me a target/bullseye either. (I am still able to view all the track points, just can't interact with it!) I tried it in a different project and it works fine, but each time i reopen my project the same thing keeps happening even after I retrack and solve it again. Any tips? Let me know if my problem is understandable! appreciate the help, thanks

I'm experimenting with 8K resolution... The Spherize effect has a limit of 2,500 and doesn't cover my entire video. In 4K, the Spherize effect works fine and covers the video completely, but I need the extra resolution of 8K. In 8K, the effect only covers about half of the video. Is there a way to bypass or increase the 2,500 limit?  (Dont want to use other effects, only Spherize do the thing that i want, already try the other ones)

I animated some text, and then went to switch to Cinema 4D to extrude and bevel it, etc. However, when I switch to Cinema 4D, the text disappears.  I believe this is linked to the "Enable Per Character 3D".  When I start with Cinema 4D turned on, then go to create the text animations and turn on the "Enable Per Character 3D" my text again disappears. Anyone else experience this and find a solution?  Thanks in advance if anyone can help!

Lately I've been getting this annoying popup when trying to open an .aep from Finder: I have to go into Ae and "File>Open..." from there.Anyone else have this? Is there a fix?

Hi, I recently updated my After Effects to version 22.2. Since then any time I type in a text box the text begins typing backwards with the question marks and quotation marks ending up at the front of the text instead of the end. I've tried to look up fixes but everything I try doesn't work. If anyone knows how to fix this, I would be grateful. Thank you.

How can I render out my comp in front view? Unable to set my camera to work without distortion, but really, we should be able by now to do this?

This is the expresssion that I am using for a slider:effect("Slider Control")(1).value.toFixed(0)When I add a dollar sign"$"+effect("Slider Control")(1).value.toFixed(0)the expression breaks. What am I doing wrong?

Hi, I want to create animation for fulldome format and searching for the best solution for my project. It will be abstract animation based on music, something similar to this Tamara Qaddoumi - Flowers Will Rot on Vimeo. But do not such "flat", maybe with combining 2D and 3D animation (for example, I want use the scene with flying through the starfield). I found that After Effects will be the most suitable software for me, because it has embedded VR tools with fulldome converter. But later I get in stuck when was searching how to do such "flow" animation in After Effects. I had done a couple of motion design tutorials, but someone told me, that animation mentioned above has been created in Adobe Animate. And now I am really frustrated and do not know what do. I am a beginner in animation, but have an experience with graphic design and worked in Indesing, Illustrator, Photoshop, Premier Pro, 3dsMax. So If you can help/advice how to deal with my problem I will be very grateful.

Hoping someone here may see and be able to help. I'm creating a dome animation with a 2D graphic background. It seemed straightforward. 2D source Input to Fisheye(Fulldome) but I'm getting a ton of pinching on the top and bottom. My input comp which has a very grid-like background is 4096x4096 with lots of animation, again, mostly 2D with some video and images, nothing crazy. See the image for the pinching at the polar coordinates. Also strangely, when my comp that has VR converter applied on it which is 4096x4096, VR converter shows nothing, when I set it to 4095x4095 it seems to work. Any tips would be appreciated.Also, the footage is not built as a 360, the grid is not perfectly seamless and it causes issues when created in a 6 sided box environment and animation would be much more difficult to have to map into a full 360 space.

I'm trying to run multiple render threads with aerender.exe and it seems the "software only" setting in the project is being ignored.  As soon as I start the renderings, the GPU usage goes crazy and after a short time it crashes and reboots the computer.  I used to render this way on a regular basis and aerender would always use the GPU setting in the project file.  It seems like it no longer does that and I can't find a parameter that controls it via the command line with aerender.exe. How do I disable GPU rendering when using aerender.exe?

After no issues with this workflow in 2024, my switch to 2025 has uncovered something strange. I seem unable to import image sequences, regardless of their origin.I have made a screen recording of the beahvious with a PNG sequence from blender, but the same result occurs with JPEG or PNG or DPX sequences from premiere/AE or any other image sequence.... and these same sequences all import into 2024 no issue.AE won't even acknowledge there is an image sequence to import, until I set file type manually. However, even after that, when I try to import, it argues the file type (it reads it as "") despite the .png being present (I cannot see it in the AE import window, but it is there when the name is checked in properties).Youtube link to behaviour:https://youtu.be/_cOTsLaVzi4Very curious. Would love to get this resolved.

Hi all. So I just updated all my apps (Photoshop, PremPro, AE, Acrobat) today, and the rest are opening fine, but After Effects keeps crashing on startup. I've tried restarting After Effects, my PC, reinstalling After Effects from Creative Cloud etc, but nothing seems to be working. Running Win11 24H2. I would upload a crash report or log (whatever it's called), but it's not in "C:\Users\Username\AppData\Roaming\Adobe\After Effects\25.4\logs" (see attached screenshot).

Macos 15.7.1 + apple magic mouse.previously to this update I was able to hit opt/alt & Mouse scroll (finger drag in case of magic mouse) to zoom in and out If I wanted to pan around the comp, I just swiped my finger around the surface of the mouse.this update utterly borks the entire workflow now i can EITHR ONLY pan or ONLY zoom when I swipe my finger on the mouse, regardless of hitting the key modifier. Adobe please fix.I'm getting tired of these unwanted and half baked updates to the UX nobody asked for

Here are the quick hits of the issue:Company has recently updated security measuresNew security measures do not allow use of Adobe FontsAfter Effects 2025 is requiring a specific font for the program to openI think the required font is not able to be downloaded because of our security measuresOur band-aid solution has been to download the 2024 versions of After Effects and Premiere (so they can be used together) but I know this won't be a solution that lasts.  Ashley MAX25

When I render a Cinema 4d scene to ProRes4444 (16 bpc, including alpha), some renders are not recognized in the Adobe ecosystem - After Effects and Adobe Media Encoder. Those apps simply say: ‘Could not open source file. Please check that file exists withcorrect permissions. ( 86 :: 1)’, and then ‘After Effects error: file '[filename].mov' cannot be importedthis 'Moov' file is damaged or unsupported.’ Premiere Pro says: ‘We were unable to open the file on disk.’ Other apps can import/play it without complaints - DaVinci Resolve Quicktime Player, Elmedia Player, Final Video Player, VLC, Does anyone encounters the same? Is there anyone who has a solution (other than workarounds)?

I am having problems impoting an Adobe text layer into AEI created a PSD fie in Photoshop conatining a single text layerWhen I import the PSD into AE the text that I wanted to import in not an AE text itemI beleive I have used the recomended import settings.Can anyone provide suggestions?Thanks, AW