Questions

I am using captivate 2019.  I have a 4 question quiz at the end of the presentation.  Each question is worth 10 points and you have to pass with 30 points or 75%.  When I preview that presentation and take the quiz answering all the questions correctly.  I still get a quiz failure on the results page.  The Retake button does not appear when I "pass" the quiz but if I don't get a passing score the Retake button does appear.  Under quiz preference I have tried using 75% as well and 30 points for a passing score.  I have looked under Advanced interactions to see if maybe there was another slide adding to the scoring but only the quiz questions are scored.I think it has something to do with the test results slide itself but I can't figure out what.

Hi, I'd like to try the free trial of Captivate as I am looking at getting into Instructional Design. However it requires the name of an organisation even though I'm downloading as an individual. What should I do?

I used the video demo option to capture 6 screen recordings (13 total slides in the project). The longest video slide is around 52 seconds. The rest, much shorter. I published using the Video option. All video slides display a spinning wheel in the mp4 output file. I've done this numerous times with Captivate 8 without issue. The project itself and all output files are on my local drive. Any help is appreciated.

Greetings, I wanted to find out  how to submit a bug request for the Slide Bullets tab option within the Bullet widget properties? There is no way to customize either the tab title itself nor the subcomponents underneath. And Adobe seemed to have forgotten about this feature themselves (as their is no documentation).  Also, has anyone else out there used this specific [Bulletin] feature before and if so, any insight/feedback?

Cannot create a ppt or responsive project , i get the following error when selecting start a new responsive project. and If i select PPT , it lets me upload and then the pop up screen goes blank

Hi folks,I´ve encountered a very strange behaviour in my drag&drop interactions ... which occured today for the very first time ever! I have four D&Ds in total, the some of them working perfectly and others proceed to the next slide after dragging one or two or three or four objects! I couldn´t fond out why or when, because the number of dragged objects after which the slide jumps to the next slide varies from time to time. All D&Ds are build the same way, contain a invisible button to stop all (a "feature" that´s quite disturbing, why can´t D&Ds pause like all other quiz pages and wait for a click and feedback??)I´ve checked all Advanced Actiosn for a "continue", but none´s there, nowhere. So why does the D&D jump after dragging one or two or three or four objects?? Even if I create a new project and a new D&D interaction the same strange effect appears. Thanks for any ideas for help ...

We typically build training content in one Captivate file, and the quiz as a separate. For some upcoming training, we want the content and quiz in one file. However, the program is currently set up to not bookmark...so the person would have to start over if they fail the quiz and close before retaking. Is there a way to set it up so....a person fails the quiz and closes without retaking. When they relaunch, they get the option to review the content again or go directly to the quiz? I don't want this option the first time as we want them to complete the content before the quiz. Hopefully, this makes sense. 🙂

I've not done advanced actions in a while so this will probably seem like a simple problem.I have two acknowledgement checkboxes at the end of a lesson.  Both of these checkboxes must be selected then the Lesson Completion button will appear for them to select to get credit for the training.  I've got the check box states created but now how to I make the student select both checkboxes before getting credit.Thanks,Susan

Hi everyone. I did a series of text entry boxes in four consecutive slides. The problem is that in the fourth entry box, when visiting a second time such slide, a tooltip with previuosly entered data  appears, but I don´t want it. Funny thing is that in the three previuos boxes no tool tip appears. In all cases, the "retain text" is unchecked. Why in the last box the tooltip appears? Any hint?

Hi All,I'm trying to allow learners to pause an event video - I used Paul's tutorial to create play/pause buttons (which works great!). Now I want the learners to receive feedback if they pause either too early, too late, or at the right time.So - video plays, learner is instructed to pause when they see a certain thing on video, if they get the right timing they get a Positive feedback, if they are too early  or too late, they get a "too early" or "too late" feedback. Any suggestions? Tutorials? Help please?gator

I've seen a lot of posts on how to compare a value to v_null in order to make sure a field is not left blank. I'm trying to solve the opposite -- I need some fields to actually be blank and can't figure it out.  Help! (please!)

Has anyone found a way to stop the browser autocomplete dropdown choices from being shown on TEBs in a published project? Preferably by adding the form or input autocomplete attribute to the Captivate publish template, but even manually adding it post-publish to every project would be better than nothing. We're seeing the same issues previously reported where if a user picks an item from the autocomplete choices, the form auto submits, causing a loss of data in the record. Primary browsers are Chrome and IE. Thanks!

Hello, I've imported a CSV file into Captivate to create a quiz, using a template that a teammate made. On some of the answer choices the parentheses is missing behind the letter A) B) etc. Almost looks like it's on the line below the letter (see picture). Any idea what's causing this or how to correct it? It's not broken but aesthetically it's driving me crazy.

Hi,My drag-and-drop interactions aren't loading when I preview or publish the course. It's a super simple interaction because it's meant to be an example exercise for a more complicated one later. However, with just two drop sources, I can't get it to run right. I have 5 drop targets because there are 5 options for the users to choose the correct ones. I'm only using two of them as correct answers for this example interaction. I've tried removing the 3 unused drop targets and still nothing. I tried using the D&D wizard and using the D&D panel, as well as establishing the Correct Answers, but nothing works. I also made sure all the necessary objects start at the beginning of the timeline. It's affecting my whole project. If I preview any five slides without it, there's no problem. If I preview the whole project or any 5 slides WITH the D&D interaction, the whole project won't load. I've tried restarting Captivate and nothing, thought I would post here bef

This question is about using the skin editor in Adobe Captivate 2019 and displaying the playback control bar.In the published project, press the fast-forward button during playback.Then, the screen progresses faster, but the sound disappears simultaneously.Whether this phenomenon is a matter of course or whether I have not made any necessary settings, I continue to be unable to solve it.Please let me know if anyone has faced a similar issue or has any tips. Thank you.

Hopefully someone can help me. None of the previous questions on this topic have yielded a solution that works for me. I am running Captivate 2019 11.8.0.586 on Windows 11. My default browser is Google Chrome. Whenever I try to preview a project HTML5 in browser, a webpage opens that says "This page isn't working. localhost didn't send any data, ERR_EMPTY_RESPONSE".  I have tried changing my default broswer. Didn't work. I tried clearing my Chrome cache. Didn't work. I tried resetting Captivate. Didn't work. Restarting my computer. Didn't work. Also please note that I get this same result no matter what is in the project. Even a completely blank, new project still gives this result. Please tell me there is something else I can try, this is maddening. 

I'm using Captive 2019, and I recorded a demonstration in some software that involved typing in fields and selecting options from drop-down lists. In playback, these appear offset, like in the images below:   Any idea how to fix this? And - how to avoid this in the future?

I'm developing a course with several videos, with 1 video on each slide.I need the LMS to read "in progress" if the student has not watched the entire video, and read "passed/completed" if the student has watched the entire video. Any idea how to implement this? Note: The LMS is Atena UOL EdTech and accepts SCORM 1.2.Thanks!

Here's the set up.  For a quiz questions, the learners have to answer the multiple choice question based on what they see in an image.  Once the right answer is selected, the image changes so they can see the correct version of the image.  My first attempt had an indication to show the correct caption, change the state of the image on success and uncheck the "Continue playing the project" box.  But then the project would just be stuck on that page with no way to advance (because I removed the forward and backward buttons from the skin).  I then clicked the "Continue playing the project" box, but it advanced too quickly, not giving the user enough time to review the correct image.  Fine.  So I wrote an advanced action script that on success changed the state of the image and showed a "Next" button pausing the project until clicked.  Worked exactly how I wanted it to.   I then did the EXACT same thing for a hotspot question

I got a CPM.js located in C:\Program Files\Adobe\Adobe Captivate 2019 x64\HTML\assets\js. I tried to update the index.html file to use the above file and put the following line before /head:</script> <script type="text/javascript" src="C:\Program Files\Adobe\Adobe Captivate 2019 x64\HTML\assets\js\CPM.js"></script>However, when I look at the CPM.js file that is produced after publishing, I do not see the custom CPM.js file change reflected.I used to have this working, but needed to do a reinstall and forgot how to make this work again. Any pointers would be greatly appreciated.  

The place where I work has just gone through a major rebrand which has included changing all typeface to the Google Font "Outfit". I installed this on my windows PC, which then appeared in Captivate and ran nicely on some help guides I am creating. I get caught in other work then go back to Captivate a coupleof days later only to find it won't launch. A quick search suggests it's the new fonts so I uninstall them from my PC and lo and behold Captivate opens just fine. So, question is, any way around this that anyone has come across? The font in question is Outfit.

Beim Starten einer neuen Software Simulation erhalte ich folgende Meldung:Kann den angegebenen Pfad nicht finden und kann auch so nicht lokalisieren woran es liegt und wie ich es beheben kann. Seit der letzte erfolgreichen Verwendung (vor einem Jahr) habe ich eigentlich keine Änderungen vorgenommen. Hat jemand einen hilfreichen Tipp?Danke

I added some image, effects,  & text layers to a slide in an existing project.  They play and reappear with proper timing  when I play the audio track on the slide, but they don't appear when I preview them in a browser, or when I publish. except for one image that appears for the whole duration of the slide, which it should not.  What's wrong?

I am experiencing a severe issue with Captivate 6. Although my courses play properly when previewed in Captivate, once they are published and posted to my LMS (learning management system), the audio cuts out in random areas. I say random areas because it doesn't always cut out in the same place or even the same line of audio. I've tried re-recording the audio in the areas where I've experienced issues, but it still cuts out randomly. I've also tried copying and pasting the slides into a new project (as this seemed to fix the issue for others in the past), but that also did not work. It is extremely important that I fix this issue as these courses are the main source of training for a large change for a very large global company.

So I was trying to do this with a few key ideas in mind: I need the audio to be slide audio, since I'm using closed captions on some slidesI did not want to create custom variables for each slide, to record if it is visited or not. I am making a framework with templates that will be used for many courses, so I need it to be generic and just ... work without having to create a new variable, each time i copy and re-use a slide.I did not want to pause the timeline. Some slides may need to use the timeline regardless of the sound playing. The first thing I needed was a way to make a way to store what slides are visited and not. I wanted it more generic than a custom made variable for each slide, so I opted for a js Map(). This stores two items [key, value] and you can easily .get and .set values. So in the On enter-advanced action I create a tab that executes a javascript. I create the map, if it does not already exist. I then loop through with a for-lop, using cpInfoSlideCount a