Questions

I've already disabled it once in the past as the files were clogging up room on my hard drive... I've checked again a few months later and the files are syncing again. There no longer appears to be a pause button, has this feature been removed? 

Hello,I just bought a subscription but I cannot manage to log in on a Windows Desktop. Every browser I try to connect on is giving me an error saying I can't reach this page.The only browser I can log in on is Safari on my phone, which I'm using to post this.Is the website down? 

Hi all, I'm working in Adobe Portfolio and I can't figure out why the internal link isn't working. Any ideas?

hi all, is there a way to increase cloud storage for lightroom mobile if i purchased my subscription through app store? i also have the photography plan which i purchased separately through the adobe website. any recommendations are welcome. thanks

My subscription doesn't renew 

My recent projects are getting very low views and don’t appear in search or the Discover section, even though I use proper tags, detailed descriptions, and stay active on the platform.   Could you please review my account to check if there’s any issue affecting my visibility? Links removed by moderator <personal info removed-kglad>

What exactly is Adobe LiveCycle, what does it do?

I created a library and I am trying to share it with my team. When my team clicks the link or if I try to view my library on the web, it leads me to a page that says "Error 404: Asset not found." How do I get this library to show up and be sharable? The same issue happens when I try this using Ps, Id, and Ai.

Saludos: Cómo puedo recuperar mis documentos 

I often run the CC app to update my apps, but the app keeps flickering and flashing like crazy the whole time. It becomes extremely difficult to click on buttons. I'm not sure how to fix it. Any help is appreciated.

I am using the matthias theme in adobe portfolio and was wondering if there's a way to get rid of the blank space between photos. For example if I have a portrait photo next to a landscape photo theres a lot of extra space where the landscape photo is and i'd love to fit photos underneath it but I don't know how. I would like to limit 2 photos per row and have them each aligned 50% so its equal and formal. Im gaining inspiration from photographer Joe Greer's website, so I attached a photo from his website of what I am trying to do. I hope this made sense, thanks! 

Has anyone had any issues linking an Easily domain to Portfolio? I've set up the DNS entries for both the domain and www subdomain, however the "add custom URL" page is still saying this - "Oops! Looks like your domain settings have not yet been configured correctly for the www subdomain. Instructions here. (Check your DNS status here)" I've removed all the old hosting and A entries on Dreamhost and have it set to DNS hosting only, their nameservers are set up and the Adobe custom DNS entries are in there. My URL is just redirecting to this page - https://portfolio.adobe.com/missing Anyone able to help?

I have Creative Cloud installed on two Mac:s and access all files from boath. Yesterday everything worked normaly from my private iMac, but this morning the icon for Creative cloud files is totaly missing in finder sidebar on my MacBook Pro at work. How can I get it back? I found this post, but I'm afraid data might get lost: https://community.adobe.com/t5/enterprise-teams-discussions/creative-cloud-files-not-showing-in-mac-finder/m-p/11790922#M31118  I checked the Creative Cloud app where paused and then restarted file sync. I restarted the computer.On the harddrive I can reach the files but they seem not to been updated since 3 days ago.   

I was using the sync option to keep my work documents updated from home. I work in office 3 days a week and now have to bring my Mac Mini home in order to keep my files. We are trying microsoft, but the fonts and photos, etc do not get updated. Please bring back some type of sync so I don't have to bring home my computer! 

Adobe needs to start creative cloud. CC has stopped working. Popup reads there is an update available. Popup blocks entire creative cloud screen. Creattive cloud will not update because it falsley claims there is no internet connection. Here I am typing this on the same computer using the same wired internet which creatire cloud can't find. Unplugged modem, waited, plugged modeom back in. Shut down computer. Wiated. Started computer. Everything seems to indicate the internet is working 100% prefectly fine. So, Adobe needs to fix creative cloud. CC has failed. Every app except for creative cloud is working fine. To answer the always asked question - Windows 11 Pro. Every single thing on the computer, except for creative cloud, is up-to-date. The computer internet is hard wired, it is not wi-fi.

Hi everyone,I’m running into an issue on Behance: “Your ability to send messages has been disabled.”I’ve already submitted a request to Behance Support, but it’s been several days without a response. I even subscribed to Behance Pro, yet I still can’t chat with clients.Has anyone else experienced this? Do you know how to fix it? It shouldn’t be related to sending too many messages since I only send a few.Thanks in advance for any advice!

Hello, When I try to reply to the messages on Behance, it gives me "your ability to send messages has been disabled". I can't solve this problem. Can anyone help me? 

I'm using the Thomas theme and I'm having an issue where if I try updating global styles for the heading font nothing changes. Here's an example: Notice that I've made sure that the text alignment for the headers are centered, but as you can see the header text is clearly aligned left. I've tried switching back and forth between the global setting for the header, but it has no effect. If I try adjusting the header settings on the page itself, all it does is shift the alignment of the entire header block within the page as opposed to changing the text alignment of the text within the header block. Even if it did what I wanted, I wouldn't want to go through and make that change to each and every page. Has anyone else had this issue and found a solution?

Hello,. Creative Cloud is not allowing me to login with my crendentials. The Creative Cloud app is forcing me to login in with a Google organization account, which doesn't work because that is not how my Adobe CC login was setup. (I do not have an organization account, I do not know why it says this). My credentials do not work from this page, because I do not use a Google organization account, but there is no option to NOT login with Google.On top of this, Creative Cloud App will NOT uninstall because I have other Adobe applications installed. But the other apps cannot be uninstalled, because I can't login to my Adobe Creative Cloud account. So, basically I cannot login or reinstall any software no matter what I try and I am completely locked out of my account.

Hi, I just paid for a photoshop plan and I was looking forward to try the harmonize feature that is still in Beta but on my creative cloud account, I don't have the beta apps option.Is something wrong with my plan or do I need to sign up for the program first?

This probably isn't the best forum to ask this question, but since Adobe doesn't have much support for myportfolio users I placed it here.  If it's inappropriate then remove it.I received an email this moring from Adobe appearing to show a charge for website portfolios made with myportfolio.  Does anyone have clarification if this is accurate.  I've had a couple of small online sites for a few years, but they're not worth paying additional for.Thanks for any info.John

The last update is a complete failure. Adobe CC signs me out 5 seconds after I sign in. This keeps happening. I don't have 2 hours every week to deal with bad Adobe updates. So I have been using other companies' software. I may leave Adobe altogether if they keep installing bad updates. What is the point of paying for Adobe if their software doesn't work half of the time? This has happened almost 10 times, and there is no effort by Adobe to correct their problems.

Bonjour Je ne retrouve plus mes fichiers renommés, Ils ont disparus, comment puis-je les récupérer ?Merci pour votre aide.Mireille.

In Creative Cloud Desktop, you can set the Install Location for Adobe apps in Preferences > Apps. We create Plug-Ins for InDesign and need to know the proper location for installation. Currently, we assume the default location (i.e. C:\Program Files\Adobe on Windows) and it works in 99% of use cases but now and then, a user sets a custom Install location which means our plug-Ins are not installed. Is there a way to query this Creative Cloud setting so we know exactly where InDesign is installed? If it matters, I am using Inno Setup on Windows and Packages with shell scripts on Mac. If there isn't a way to get this information, it is worth considering.

Team,We are observing a significant failure count in our recent Adobe Journey Optimizer live journey executions. The failure reasons listed under Top_Failure_Reasons (in the attached screenshot) require further investigation to understand the underlying causes and to prevent recurrence.Could you please assist us with:A detailed root cause analysis of the failures.Clarification on the specific reasons mentioned in Top_Failure_Reasons.Any recommended corrective actions or configuration changes to mitigate these issues.Please let us know if you require any additional logs or data from our end to facilitate the investigation.Looking forward to your support.