Questions

Have attempted to install PS Elements 13 from brand new disc. (Windows)Installation works so far as it is on the PC and will run if I bypass the connection request, but how long is it going to do that for before it blocks me from using the program?  IT asks repeatedly whilst the program is running too.  Have manually registered the serial number on my Adobe account and it is showing as verified.But each time I open up the Elements editor it tells me to register and then comes up with an error messages telling me that it cant complete the process as I am not connected to the internet.Obviously I DO have internet connection, as I am signed into Adobe account, internet web browser etc.  so what is the problem and is there a work around?NB -same issue occurring on the Premier Elements 13 program as well.

I have Creative Suite 6 that I have reinstalled on a new (Windows 10) computer.  After launching the Adobe Application Manager, there are a number of updates needed.  The only required update is the one for AAM itself.  Unfortunately, after installing this update, I ended up with a bunch of Creative Cloud software installed offering me free trials, etc.  I'm not interested in any CC items nor do I want any CC software on my computer.I have been able to successfully locate, download, and install all but four of the required updates.  I'm hoping that someone can provide direct links to the Windows versions of these updates.  This is how each of them appear in AAM...Adobe CSXS InfrastructureCS6Touch App Plugin Update for Adobe Illustrator CS6Touch App Plugin Update for Adobe Illustrator CS6 (64-bit)DPS Desktop Tools CS6 for Adobe InDesign CS6Thank you very much for any help locating these updates.

Hallo, ich kann meine CS6 nicht mehr neu aktivieren, auch kein Anforderungscode generieren usw., weil scheinbar nicht online(!?). Bei Seriennnummer aktivieren heisst es dann entweder die Seriennummer konnte nicht gefunden werden oder ich hätte schon die Anzahl Geräte erreicht, was nicht stimmt. Hab schon alles Mögliche probiert und es funktioniert definitiv nicht. Kann mir in dieser Sache jemand helfen? Gerne möchte ich meine erworbene CS6 weiterhin benutzen können. Da der MacBook Pro auf dem momentan eine funktionierende Version installiert, zu langsam geworden ist, habe ich die Software auf einem Macmini 2018 installiert (Mojave). Nun aber klappt es nicht mit der Registrierung/Aktivierung. 

i have a licenced copy of adobe suite cs3...i had a system format..n had to reinstall my software..after entering a serial no..m asked for an authorization code...n while activating through telephone nos..they are replying that the no is invalid..how can i activate my software..plz guide...

My iMac can only be updated to Big Sur. Can anyone help with a direct download link for Premiere Pro 2023 that is compatible with Big Sur. 

Hi guys, I just updated all app in my Photography Plan, Photoshop included.Adobe app says I should have v26.6 but when I enter in Photoshop and go to Help -> System Info I get this:"Adobe Photoshop Version: 22.2.0 20210202.r.183 2021/02/02: a176e5849fa x64"Why this? Everything else seems to be working fine, so I can't really wrap my head around this.Already manually checked for updates, but nothing. Could you please help?Thanks,Claudia

Hi everyone,I'm running macOS 15.4.1 and recently moved all my Adobe Creative Cloud apps from the internal hard drive to an external SSD (APFS formatted) to free up space on my Mac.The issue:Since moving the apps, I can’t update them through Creative Cloud, nor can I launch them directly. I’ve correctly set the install location in the Creative Cloud Desktop app to the external SSD, but the apps are still not recognized or updated.Trying to install apps directly to the external drive also doesn’t work – Creative Cloud refuses to install them there.Has anyone found a solution or reliable workaround for running and updating Adobe apps from an external SSD?Any help would be greatly appreciated!

 i have the license on account. on cc says Next payment on Apr 21, 2026 Annual plan, paid monthlyYou saidbut it says buy now when i'm trying to open  

Hi, I urgently need to install Adobe XD on my Mac. I know the app is in maintenance mode, but I have used it before and I still need access. Can you please enable access to Adobe XD for my account or provide a direct installer for macOS? It's very important for my work.

Ho cambiato il mio PC e ho cercato di scaricare dal mio Photoshop Elements sul nuovo device ma mi compare sempre il messaggio: "MSVCR 120.dll non é stato trovato" e il codice errore : 183.Come posso risolvere l ' impasse?Ringrazio.

About a week ago creative cloud signed me out, and since then I am not able to login into Creative Cloud and use any of the products. Every time I reinstall I get an error message, "The installer was unable to access a file or directory. (Error code: 702)" I have contacted the support team numerous times. They finally reached out to me. I shared my screen to resolve the issue but didn't work out. The next step was talking to the senior team, but even though I scheduled a phone call 3 times, they never called me or left a voice message or email.  I am getting really frustrated about this. Because I can't use any of the design tools to do my daily task, and this impacts my main source of income. I'm in desperate need of advice. 

Nach einem Mainboard-defekt und Tausch erscheint die Fehlermeldung  "...  Die Seriennummer wird  bereits von der maximal zulässigen Anzahl von Computern verwendet. Sie ...."Ich benötige aber die 2. Seriennummer. Dauerndes An- und Abmelden ist nicht der Rat.Alle meine bisherigen Versuche über den online-Support weiter zu kommen, sind bisher gescheitert!Bin allerdings kein EDV-Guru.Wie komme ich zu meiner 2. Seriennummer?CUMartin

I have tried multiple times to install InDesign. Yet every time my Creative Cloud bar opens, it asks me to enter my mobile number. My mobile number is already entered in my account info.It simply refuses to let me skip this section, despite having a skip button.I have input my number many times, using standard format (07764 etc) and international format (+44 7764 etc), played around with spacing etc. It constantly tells me the number is invalid, and, as above, won't let me skip this step.Any ideas? I'm getting increasingly angry about this.

Hi there, I've recently purchased the PSE 2025 upgrade for my 2019 version.  When I attempted to download it a message came telling my installer is corrupted.  I have tried to download CC but it will not launch. After reading many of the past posts here and elsewhere. I did all the suggested fixes with no luck.   I've removed all Adobe programs, cleaned, restarted, turned off firewalls, and still can't install CC.  Am very frustrated as I have no access to any PSE program now. If there are any more thoughts out there on resolving this, it would be much appreaciated. Vicki

I wanna install Adobe Creative Cloud on a drive that's not my C drive. I know that you can go to prefences and choose a different location for your installed programs like Lightroom and Photoshop but that's not what I'm looking for. I currently have 40GB left on my C drive so whenever I wanna import photo's into Lightroom CC it tells me I need to make space on my C drive before it can import my photo's. My drive where I've got Lightroom and Photoshop installed on have 400GB left.

Error 160 during installation of Adobe Photoshop at the very end of installation. I can't figure out what rights and what registry branch to give them to. Program version 2025 [v 26.6.0.14].Solving the problem from here does not help: "What does getting error 160 mean?When you try to install a Creative Cloud app, you get the following error message:Exit Code: 160-------------------------------------- Summary --------------------------------------- 2 fatal error(s), 0 error(s), 2 warnings(s)FATAL: Error (Code = 160) executing in command 'SetRegistryValueCommand' for package:'AdobePhotoshop17-Core_x64', version:17.0.1.159FATAL: Error occurred in install of package (Name: AdobePhotoshop17-Core_x64 Version: 17.0.1.159).Error code: '160'WARN: Error Setting Registry - Start 64-bit:1 root:2key:SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Photoshop.exe name:Defaulttype:REG_SZ data:C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Photoshop.exe. Check forRegistry permissions. (E

Greetings. Through the virus, I had to remove all Creative Cloud products from my laptop. I used the tools offered by Adobe on the official website to delete. But I can't install Photoshop again, Creative Cloud and Lightroom. I ask for help with this

For the last week now I have been trying to download the Photoshop Creative Cloud trial for my MacBook Air and every time I try to download it, it stops at 8%. Am I doing something wrong or does anyone know what to do to fix this?Thanks in advance!

When I try to open my app Photoshop Elements 12, I get the message “Signing in with Adobe ID and registering Adobe Photoshop Elements 12 is required within 7 days otherwise it will stop working”. So I click on “Sign In Now”,  I enter my email to sign in, I am asked to enter the last 4 digits of my phone. I do that, I get a password on my phone, I use that, I get the message that the sign in was successful and that I can return to my application and when I return to Photoshop elements 12, I get again the same message: Signing in with Adobe ID and registering Adobe Photoshop Elements 12 is required within 7 days otherwise it will stop working.

photoshop and premiere 10 in windows 11 24H2 home Crashing My Laptop every time I try to install these programs using my dvd drive and then have to reset my lapto p on my brand new MSI 15  B13VE Nvidia RTX 4050 13th Gen Intel(R) Core(TM) i5-13420H, it happens during restarting my laptop why? Please help I cannot afford new ones.

Hello friends, I would like to allow Photoshop to have two languages at the same time on Mac, I saw some tutorials on YouTube, but only on PC. Thank you very much

start here, https://helpx.adobe.com/download-install/kb/licensing-errors.html

Hi there,  I upraded my computer (Win 10) and want to continue using my Creative Suite 6.Unfortunately, I can't activate, as the installation tool tells me that the key is already used on the maximum number of devices. There is not a single activated product in my account, everything deactivated. Even the drive Adobe is installed on is the same as before. Is there anything I can do? 

Hola me gustaria instalar una version antigua de Premiere Pro para mi iMac Catalina 10.15.7. Es posible? muchas gracias

I HAVE A NEW LAPTOP AFTER OLD ONE CRASHED I PURCSED THIS PRORAL IN GOOD FSITH BUT IT IS IMPOSSIBLE TO INSTALL. i WILL NEVER BUY ANYTHING FROM ADOBE AGAIN. THE PROGRAM APPEARS TO BE A SCAM OR A RIPOFF.  LOOKS LIKE I HAVE LOST MY MONEY