Questions

Wondering if anyone can help me, I hit Save As and nothing pops up but when I clock around I get the error ping noise. I cant use any of the usual things like alt space. Ive restarted my computer, restarted illustrator. Nothing.I usually work on a multi screen setup, i tried to go down to one and see if that would fix it but no dice. Please help if you've been here before. Frustrating.

I have noticed since I started using CC that the eyedropper does not work when trying to pick up color from a placed jpeg. I know for a fact it used to work in CS6 because I did an entire gradient mesh project using this method. Honestly, I don't know quite how else you would do an accurate gradient mesh without this tool. Is anyone else having this issue? Is it just a setting that needs to be changed? My color space is RGB.

I downloaded Illustrator today, though I've used the program a while back.No matter which tool I select, be it shape, brush, move, anything, the symbol which appears at the cursor is a pencil and a circle with a line through it below it. When I click with this tool nothing appears and an error sound occurs.My layers are visible and unlocked. I have selected a color with full opacity. I have created new layers, new documents, restarted illustrator. No tool will create any effect whatsoever. I can't select, move, paint, etc. it just shows the same pencil error symbol.I'm using a Huion 610 tablet which runs a tablet driver in the background. However the problem is identical when I use the mouse instead.I hope there's a viable solution.

Hi all,  hope there is someone out there that has experienced my dilemma and can help sort my problem out.  I'm a crafter/cardmaker and I purchase digital cliparts for my projects, mostly through Etsy and mainly PDFs/SVGs and jpegs.  I recently purchased a Wedding Couple jpeg, in which the groom was wearing a green suit.  When I went to print out on my Canon Pro-S100 printer the whole clipart printed out in a Sepia/pinkish/orangish colouring.  This is the first time that this has happened, so I contacted the seller on Etsy and she suggested making some changes in the drop down list on the Print Dialogue Box to the 'Color Management' ie. Color Handling and Printer Profile.  The changes made no difference to the colouring, they still printed the same.  A few more changes were proposed, which I carried out, but didn't solve the issue.  I have never had to make any changes to any cliparts I have previously purchased ... they have always printed

Hello,  Pour un projet packaging je dois faire des typos en arc de cercle, pour cela j'ai utilisé l'outil texte curviligne mais maintenant, je n'arrrive plus à changer la couleur intérieure du texte.  --> Je peux changer la couleur extérieur en relief (le bleu) --> mais lorsque je double clique pour changer la couleur du texte en lui-même, il me dit que c'est du orange alors que ce n'est pas le cas et quand je mets la bonne couleur, ça l'indique à la place du orange dans "couleur" mais ça ne change absolument rien sur la couleur du texte en lui-même.   Je n'ai pas l'habitude d'utiliser l'outil texte curviligne et c'est un projet assez urgent. Est-ce que quelqu'un a déjà eu ce problème et sait comment le résoudre svp ? Aidez-moi svp 🥲  Merci beaucoup et bonne journée à toutes et à tous !

Hello,I updated my Illustrator to the 2023 version and noticed the feature "Scale Artwork with Artboard" is now gone. Is there a way for Adobe to bring this back? I rely on this feature a lot to resize logos and graphics. Thank you!

A long time ago this was made using a third party addon for Illustrator (Phantasm) by Astute Graphics. But since then they've changed their model to subscription only for their entire suite and you can't just choose addons to do.For the life of me, I just cannot figure out how to do this in Illustrator without the addon. With Phantasm I can do a guassian blur and then I can turn it into vectorized dots. I understand there is a halftone option, but when I rasterize the guassian blur pixelate doesn't want to work at all. Could anyone walk me through a little bit of a step by step on what to do in this scenario? 

I've had versions of this happen several times and have never been able to successfully recover my file. I have an .aic file that I've manually saved many times, and have "published" it to be shared. I was working on the file today when the program crashed, and when I re-opened it had reverted to a version from last week, getting rid of lots of my saved changes. There does not seem to be an option to revert to an older version in the "Version History" tab, and I'm not finding any .aid files.  Has anyone experienced this? I otherwise like Adobe Illustrator, but I'm going to have to stop using it if this happens again because I can't keep losing progress this frequently... 

@Monika GauseMy monitor's View Area Height is approximately 330mm/13". I do not have space in my tool bar after installing AG. But you have enough space. What is your monitor's View Area Height?                                                                                                               

Illustrator isn't displaying the characters properly. For example this text W̱SÁNEĆ would drop the accent under the w and display it as W but in the character pannel is shows that the accent is there, it is doesn't display. The same text in pasted into InDesign displays properly. The typeface supports the extra character so it's not the font. Any idea what is going on here?

Bonjour,J’ai un petit souci : du jour au lendemain, Illustrator me demande dans quelle version je veux enregistrer mes fichiers. Pourtant, j’ai la dernière version installée.J’ai déjà désinstallé et réinstallé Illustrator trois fois, mais rien ne change. J’ai aussi essayé avec deux comptes différents et sur deux ordinateurs différents, et le problème persiste.Je ne comprends pas comment faire pour qu’il enregistre correctement sans me demander à chaque fois dans quelle version enregistrer.

I keep making a new artboard and it's turned sideways, every time. No matter what I do I can't get the thing to be right-side up. This is super annoying. Used to be you could rotate the artboard with the artboard tool, now that is not possible. If I make a new artboard on the same file using either the artboard tool or the properties panel, it's sideways. I don't get it. How do I get the artboard to not be sideways?

Batch renaming would be helpful, but at the very least, I would love it if I paste or duplicate a layer or artboard, instead of getting Artboard 1 copy, I get Artboard 2. Auto-numbering should be fairly easy, I would think.

I would love to suggest the feature that we can choose to automatically move guides with Artboards. I have had so many times when I had to add more Artcboards, then use Rearrange Artboards. all my guides are now off — unless I first unlock guides and select them, too which is awkward. Simply adding a checkbox to Artboard Options for "Move Guides with Artboard" would be a simple solution without wrecking the UI.

Is there any way that a c++ plugin can change settings in the Adobe Illustrator perspective grid? I found the suites to set active planes and to manipulate art on the grid, but I need to adjust the grid itself. If the SDK suites won't do it, I hope there's another way, e.g., build a script on the fly and run that. TIA -- Rick

Hellow!Just bought it adobe illustrator monthly subscription for 26,43 eurbut they don`t let me access it.. When i go to open illustrator, it shows buy again! but I just bought it...On my bank account it shows -26,43 eur.On adobe account under my plans is not showing that I bought it.Tomorow is starting my illustrator courses but I can`t access this program. 😞

Hello i just bought illustrator from the website and it automatically installed creative cloud but i cant install illustrator. i only can buy it again and im already coonected with my account where i bought it. update isnt working i get the error code 191 and everything i try to do fails because of no connection or connection lost. pls help

Recently I've been having problems getting images into illustrator.  I can't drag and drop, copy and paste or place them. This has been an issue on and off for the last few months. It worked ok last week but stopped working again today. They just don't appear. I'm using a mac with the Mojave operating system and a 2021 version of illustrator. I'm struggling to upgrade due to the age of my mac (which otherwise works fine).

When dropping down the color for fill or stroke inside the appearance panel it is pulling up the preferences toolbar at the top rather than the one next to the color in the appearance panel which then also glitches out and resets it back to default appearance. By hitting undo and then trying again it seems to work but this is starting to hurt my productivity. It is kinda hard to replicate but its kinda random. 

I have 2 Tibetan fonts on my Macbook pro, Kailasa and Kokonor, but neither of them work properly in Illustrator. There are some boxes that should not be there. I tried to change the language setting on my mac to Tibetan(but there is no Tiebtan on my 2022 Macbook Pro.  In addition, I went into the "type settings" on illustrator and tried both options. Neither works. Does anyone know how to solve this issue? Thanks!

Hi I'm experiencing a high level of 'Apps not responding' instances, mainly Adobe Illustrator and Adobe InDesign, I'm not dealing with huge files really and I'm using the latest Apple Mac Mini. I'm having to restart my computer about 4 or 5 times a day due to the spinning beach ball! I've resinstalled the Apps from Creative Cloud, but it's still happening. Any help would be appreciated as I'm not sure if it's hardware or software related. Thanks 

Good morning,I have had a problem for several days, even weeks, because when I use Illustrator my copy/paste works 1 time out of 4 out of 5, out of 10 even sometimes, that is to say that I have to Copy several times before Pasting option. is possible, and this only on Illustrator, I have a very good PC and recent Illustrator in the latest versions and which worked normally before that, can you help me to resolve this problem thank you in advance

Does anyone else have issues with Adobe Express generated QR codes causing Illustrator to crash? Using the Express QR code generater if I download as SVG and then open that file in Illustrator, the app seems to struggle to deal with it. Sometimes it will let you start editing then crashes, sometimes it crashes on first mouse click. Tried one today - managed to adjust the QR code colour and get to the export selection screen, but then the app crashed while trying to export. Then every time I reopened the file, the first mouse click caused it to crash. It's not the first time this has happened, it seems to really struggle every time I open Adobe Express QR codes in Illustrator. 😐 I'm using the latest version of Illustrator (January 2024, 28.2) on Windows 11. 👍

I hit ctrl b on accident while actively editing a text layer, and realized it did a paste behind (according to the shortcut).  Call me old fashioned but this really shouldnt happen WHILE you are editing text, in the event user hits the wrong context sensitive shortcut (ie, italicize etc) which might be intended for font styling or kerning etc.  Additionally, user may be zoomed into the edited text field left unaware of the paste that occured, potentially entire artboards away.  I dont think this used to be possible, and I'm of the mind it shouldn't be allowed.  After a bit more testing, it appears that depending on the contents(maybe ?) the text representation may be pasted at the cursor with ctrl v.  But Ctrl B and Ctrl F definitely paste the actual object.  This is on illustrator v29.8.2 x64 win 11 pro, reproduced on multiple computers.

hello again,  obviously I am still a beginner in some areas about printing, so I wonder about filled areas today :).  You can fill the areas by assigning a fill to strokes but also choosing the live paint (? "interaktiv malen").I am not delivering - most of the time - real printing files, but the clients get a file with a drawing in RGB and CMYK and later decide what they do with it (clipart, logo).  I wonder how much I have to think about overprint and overfill. a) when I choose live paint, then the fills don't have any overlapping with the lines. Sometimes in PNG exports this is visible, but it is ok. For PDF then I don't do anything with overfill or overprint?b) when I choose a fill for a stroke (by clicking on a palette color) and expand strokes later, then the fill is larger than the "stroke area" so there is an overlapping of the two shapes (fill and stroke). Here also I don't do anything about overfill, but perhaps overprint? (usually black alw