Questions

When I go to complete my Digital Signature, it wont allow me to Sign. I have tried Saving the Doument, Checking for Update, Uninstalling and Reinstalling Adobe, Creating a new Digital Signature......  

I bought Adobe Acrobat Pro XI . Recently due to a hard drive failure I had to reinstall Adobe Acrobat Pro XI in a new computer. The product was registered to my Adobe Account online. While reinstalling, I used my key from my Adobe Account but it constantly says invalid key. So, I installed the product as a trial and signed in with my Adobe Account ID and password but every day the program asks me to license it before using it. I hit License button and sign in with my Adobe ID and password and it goes away only to reappear in 24 hours. Need to have a stop to this madness.Best regards, 

I have Pro 2025.001.21288 for Mac. I use the Take a Snapshot function all the time and the icon which I had set up for my old toolbar is gone in the radical redesign.  Rather than fumble for Take a Snapshot function under the Edit menu, I was wondering if there was a way to put it in the side toolbar.  I simply can’t find it under the new customizations.  Thanks.

When I open the PDF Document in Adobe, we got an addin Imange, as you can see in the imanage it shows the option like Open, Save AS.But when I do any edit on this document for example sign the document then the options in iManage addin will fade. Can you please tell on how to fix this issue??Why changes made to the document are not saved to imanage?

***I am running Acrobat Pro on a MacBook Pro running Tahoe***After around six hours of ChatGPT guiding me through about twenty five failed attempts to make this work, I am hoping a smart human can do what AI cannot.I have a rating form with a 0-10 point rating scale. II want the form to display an icon that represents the number.  I have the icon images ready to import into Acrobat. I do not care if the form lets me select the icon from a drop down menu or the form converts the number I enter to the icon or I click multiple times to.cycle through the list of icons to select the one I want.  I just want the end product to display the icon and not the number.Can someone help me with this?

Hello, I need to disable the grey pop-ups that display alt text when hovering over images. However, I need to do this while keeping the alt text embedded in the document for obvious accessibility reasons. That is, the document must remain accessible and meet all accessibility requirements, but I need these pop-ups not to appear when they are not needed. This is essential for presenting work in settings where no accessibility support is needed, while the document retains accessibility features for other instances. Please let me know how to do this.  Thank you.

Wondering if anyone else has run into this issue and found a fix, since Adobe support (as usual) has been absolutely worthless in helping me with this issue.  We have 12 new computers that had Acrobat installed (fresh OS and fresh Adobe installation) and ALL of the computers have entries in the Windows Event Viewer throughout the day with the following message:Product: Adobe Acrobat (64-bit) -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an administrator, or contact your technical support group for assistance.There is no update available and I went as far as completely uninstalling the software on one of the computers and reinstalling it, per supports suggestion.  I even used their cleaner program to uninstall and manually removed all associated folders and registry entries.  Still happens throughout the day when the user is logged in and I’m suspecting this is causing some other issues.Also, after this the following

Something has changed and I do not have a soluton. Please advise. I have created created posters of 24" x 30" (to be printed on 8.5" x 11"). I print these via the "Poster" in the Page Sizing & Handling, set the Overlap to 0.25, click on Cut marks and Print. This has always provide great cut marks on top of the image, allowing me to splice together for creating the 24" x 30" poster. But now, the cut marks are only appearing out side the image, and no longer apear on top of the image. (I do have a final trim box inside the full poster) Print drivers are up to date as is the software. Please advise.

Hello,I'm having issues when creating links in a PDF file with Adobe Acrobat (Pro) (Continuous Release | Version 2025.001.21288 |64-Bit). When I create the link to another PDF while the original PDF is in location A (a network location, that is addressed with the absolute location: \\netServer\netFolder\fileName.pdf), the link works fine and the linked file is opened in Adobe Reader displayed.This is how the link is created (German version):> Verknüpfungseigenschaften > Aktionen > Aktion hinzufügen > Aktion auswählen > Artikel lesenAktionen > Datei öffnen > FileEnglish should look like this:> Link Properties > Actions tab > Select Action dropdown > Open a file > Select... (to choose the target file) However, when I copy the original PDF containing those links, paste it into a different location (location B, e.g. to the Windows Desktop), those links appear to be broken and the linked PDF does not display on click.Upon further investigation, it appears

Any PDF file takes 30 seconds to open regardless of whether Acrobat is open already or not. This is happening on a brand new Dell XPS laptop. I've used Adobe apps on Dell PCs for decades and have never experienced this issue. It has completely disrupted my workflow. Please help.  Acrobat version: 24.1 System specs:Processor: Intel Core Ultra 9 185H 2.50 GHzInstalled RAM: 64.0 GB (63.5 GB usable)System type: x64-based processorOS: Windows 11 Home (64-bit)OS Version: 24H2

Hello all,I often use Acrobat to edit or mark up PDF in order to communicate with others. One function I have found useful is the text strykethrough function. However, I have not been able to find a way to change the thickness of the line used with this function. This is a very useful function and even more if the user has the ability to change the thickness of the line.Does anyone know how the thickness of the line in the strykethrough text function can be changed?Thank you!

I have a PDF exported from InDesign (end use is online but needs to have fairly high quality image exports in the event that it is desktop printed) that has dozens of placed illustrator images that have vector pattern fills. The resulting PDF is 30MB and it needs to be closer to 15MB. After auditing the space usage under the optimizer the pattern information is about 76% of the usage. I assume it is the illustrator pattern fills that are cause this bloat. Any suggestions on how to reduce this? TIA

good morning I purchased these products in 2017. They were installed and used on my computers. I noticed yesterday that the program did not allow access to modify pdf files. Access was requested. I gave access and password with correct email but the programs were started in 7-day trial mode. In practice my license is not recognized .... what do I do now?

Whenever I scan a document from a Xerox printer and send it to my email, the scanned pdf in Acrobat looks low quality. Look below to find a screenshot of what I mean when I say low quality. I have reached out to Xerox to discuss this issue and we adjusted the DPI and sharpness of the scans and we were unable to find a solution. Afterwards, I looked into the possibility of it being a rendering issue and I do believe it is. I was unable to find a graphics acceleration option in the settings so I have not been able to adjust that. I did find that zooming in and out at certain points, the quality increases and looks great, and then in certain spots the quality is worse. Additionally, we have sent the scanned pdf to other users with different PCs and we found that two users, using graphics cards, the quality was almost perfect.My overall question is, what would be a long-term solution to this problem? It is very critical for a group of users to see the actual scan without rendering issues,

Bonjour,Je rencontre un problème avec Adobe Acrobat XI Pro (version anglaise, licence North America). Malgré une installation en français, l’interface revient systématiquement en anglais après l’enregistrement du produit.J’ai lu qu’il pourrait être nécessaire d’installer un pack linguistique français ou de réinstaller le logiciel en choisissant la langue lors de l’installation, mais je ne trouve pas de pack officiel pour ma version.Quelqu’un a-t-il une solution pour avoir une interface française ?Merci pour votre aide.

I know this same question/error's been posted a million times and has been around for at least a decade.  There's a number of possible causes and fixes, but none have worked for me. Essentially, I open a PDF (unknown who produced it or how much it's been modified since then), but on some computers I get the error "Cannot find or create the font 'ArialMT'. Some characters may not display or print correctly.", while on others, I get no error dialog at all, but some text is just white boxes while other text (even within the same word or even just a closing bracket (i.e., ']') shows up fine: From digging into the issue, I understand that some version/variation of a font wasn't embedded when the PDF was created, but what I don't understand is why I can open the exact same PDF in various PDF applications and some of them are able to display the entire PDF without any issue.  To wit:Adobe Acrobat Pro DC (2021.005.20060) - White boxesAdobe Acrobat Reader DC (2021.005.20060)

Tried reinstall, reboot, cleanup user’s AppData, etcOther CS Apps are fine

I have a fillable PDF with multiple pages. On one page is a table with a lot of form fields and sometimes our users need extra pages with this table on it. I have a button that duplicates the page but if there is any information on the original page it pulls that as well. Is there a way for the button to duplicate the page with blank and unique form fields as well as bring the button along with it in case more pages are needed? Current JavaScript being used is below:var expTplt = getTemplate("800.02 Table");expTplt.spawn(numPages,true,false);

I have a fillable PDF that asks for an email address in a text field. Once the user enters their email address, I would like for it to automatically be converted into a clickable mailto link that, when clicked, opens the default email on another user’s device. Is this even possible?

Over the past few days, my pdf's are missing letters and words after saving, closing, and reopening. The first time this happened was when I duplicated a page in the document. Ever since then, when I open files with "Open Sans" embedded font, the words and letters are randomly missing and it doesn't happen with all Open Sans text boxes. My only recourse has been to select the text box, change the font to another font, and switch back to the original font. Any thoughts on how to resolve this issue permanently? System Details:Adobe Acrobat Pro DC Version: 20.13.20074.411690OS Name: Microsoft Windows 10OS Version: 10.0.18363  

This  problem only occurs with docs from a certain source. Viewed on line, the doc is OK. But when downloaded, the type is readable but distorted. Screenshots  generated the attachments, since the doc is secured (i.e. no editing permitted).

Buenos dias con todos, por favor si me peuden ayudar.Hace ya un buen tiempo atras(5 años atras) compre un e-book, para realizar mis labores, ahora cuando trato de abrirlo me sale el mensaje:“Este documento necesita funciones de administarcion de derechos digitales (DRM), compatibles con las ediciones digitales de Adobe.”Por que puede estar ocurriendo esto.???Espero sus comentarios.Saludos.Luis Fernando

We have certain items with grayscale photos that use CMYK ink that we need to convert to black ink only. However when I use Convert to Grayscale or Digital Printing (B/W) to achieve this, the photos become extremely dark, unless I turn on Output Preview, at which point they appear brighter.  The dark appearance happens whether I’m viewing them in Acrobat or a web browser.  Why is this happening, and how can I prevent it?  It has caused confusion when proofing to clients.Using Print Production → Convert Colors → Gray Gamma 1.8/2.2 gives slightly better results for the photos but turns all of the text a faded gray color.Examples shown below:Original photo using 4 colorsConverted to grayscale using preflight, regular viewing in Acrobat/web browserOutput preview turned on in Acrobat 

I manage a small business IT dept.  We have Adobe Acrobat Pro 2020 licenses.  I have a laptop that died  and wish to install Acrobat on a new laptop but it says the license is in use on another device.  I cannot get onto that device to deactivate.I tried logging in with the user account from that laptop and it states there is no account.  This is bizarre since I had to create the account to register the product.I can find NO phone number to call support and have been running around in circles. I am so frustrated with Adobe right now I am thinking of switching to another product. Any advice would be helpful. 

We really don't want anyone uploading documents into PDF Spaces and allowing Adobe to hover up all our organizational data to train their AI. The PDF Spaces tool sounds neat but raises some serious data loss prevention and access control and compliance auditing concerns.