Questions

Hi, Our end users have started to experience this issue recently.We have both Adobe Acrobat and Adobe Reader installed on the VDI as not everyone is issued with a license.Those that do have a license open Adobe Acrobat and sign in. Those that don’t use the read version as they have no need for editing. I can confirm that the default apps of these Adobe Acrobat users are set correctly to be Adobe Acrobat but now when they attempt to try and combine pdfs by right clicking to use combine option it keeps launching the dialogue box saying they are open in reader (but they are not).  If you select the ok to launch Adobe Acrobat all it does is open Acrobat so now, they have both a reader version open and an acrobat version open and no  combination action happening. We have had to revert to users launching acrobat and then dragging and dropping in the combine screen to complete the task. We are using version 2025.001.20630 32-bit Any advice on how we can

Whenever I look at an email that has PDF attachments, outlook pops up a small window with the message "Open PDFs in Adobe Acrobat" (see attached screenshot) hovering over and hiding a small portion of the email, and I have to click the small "x" to close it each time - which is a bit annoying. Any way to stop this small window from appearing every time? (without removing the plugin).

I get a warning every HOUR that I need to connect to an outside server. I have trouble shot with the Apple tech support as well as my office tech support. The problem goes away when I uninstall Acrobat. (I have a CC subscription, so it's the most recent version) I had done a shared review a while ago, but have since deleted all files related to that review off my computer as well as icloud. I need Acrobat and would like to have it installed. HOW do I remove this problem? There is no server listed in the tracker preferences. (see attached files)Help!MelissaEVERY HOUR I get this warning.  IT goes away when acrobat is uninstalled. In Acrobat Preferences, the tracker says to check every hour! The file that I was tracking has been deleted from my drive and now custom servers are listed.

Normally when opening a 3D pdf, one needs to click on it to activate it. One can then manipulate how it is viewed. Sometime in the past 2 weeks this changed. The 3D pdf image initially appears ok but the viewing area then shrinks to the bottom left corner once the image is activated. This is on Acrobat Pro DC for Mac with both MacOS and Adobe on their latest updates.

Acrobat keeps automatically launching whenever I open Google Chrome.  This does not seem to be an issue associated with opening automatically when downloading PDFs, since I checked all those settings in both apps.  It happens every time I open Chrome, regardless of the sites visited.  The issue has persisted after several restarts.

we have about 1,600 staff licensed for adobe std/pro, i have one user who is having this issue and it is a job limiter as she needs to manipulate documents then send out.  windows 11, adobe v25.001.20643 and prior version.  i dont have older versions to test.  the PDF files are generated by a vendors automated system, they work for others on her team, when she opens pdf the company logo gets overly pixilated.  we have tried reinstall, rename the user reg key for adobe and renamaing the appdata\adobe  folders. if she uninstalls and reinstalls it works for a very short time.  she sent me the file and it dispalys pixelated in std & pro not reader or web broswers.  anyone know what file is responsible for rendering in adobe or ideas on how to resolve this??    

Hi!I have a couple of PDFs that are uploaded to Adobe Acrobat document cloud and then shared for commenting.After commenting, when I try to download the PDF, the downloaded file does not contain the comments.This has happened with two separate PDFs. Also one of them has the sharing still open and the other doesn't. I'm using the web version of Acrobat.Previously the comments have carried to the downloaded PDF with no problems. What might be the issue? 🤔 🤔

Creating my own sub since there is no answer to this same problem here. I can't resize my acrobat window past a limit (a third of my screen on my ultra wide monitor, and almost the whole screen on a regular 17"). I'm on windows, everything is up to date.I've tried uninstalling, deleting cache, re-installing Acrobat, nothing works. It's been a week and it's a massive inconvenience since I usually need to have 3 or 4 pdf's opened to compare data at one glance. I c'ant do that anymore.  Any idea what's going on ?

MACBOOK MACOS SEQUOIA 15.61.1APPLE M3 MAX ProcessorI have uninstalled and reinstalled the Adobe Acrobat from my current subscription and cannot resize the window horizontally past a limit.  It stops resizing and places an outward arrow in the movement screen. I have a 57" Odyssey monitor, and as narrow as it can go is in 1/3 of the whole screen.  This issue has arisen in the past few days.Any help would be great. 

Acrobat appears to have auto updated itself this morning (despite being disabled!)Device activation limit prompt pops up on each subsequent launch, prompting to sign out on a device to enable current device, despite it being the one thats currently signed in...Thought other CC apps were OK, however they also now show the same behaviour. 

have a few computers that it seemed like an update was forced upon in the last week and now we are limited to how small we can make the adobe window and its just too big for what we do and it was not doing this before this update, have tried one reg hack and removing it and reinstalling but nothing works is there a way around this or are we stuck with this large minimal window sizing?thank you

Boa noite , me chamo Daniel e instalei o adobe pro. foi intalado abriu o aplicativo consegui abrir um arquivo para editar, mas na hora que eu dou um clique no editar pdf aparece uma mensagem que eatá intalando componentes de ferramentas e não consigo editar . Só que já tem horas que está assim e não sai desse instalação de componentes de ferramentas.   

I couldn't find any documentation for this setting option.Can someone please explain this option in more detail? My first question has a second one: When I enable this option, Distiller always saves a file named "Standard(1).joboptions." However, this file can not be referenced anywhere. So, what is the purpose of "Standard(1).joboptions"?

Hello,We use an application to store Architectural Drawings that are in PDF format.  Unfortunately, the application has an individual file size limitation of 49mb.  I know how to use the "Organize Pages" function in Adobe Acrobat Pro DC to split the large file into smaller files.  What I do not know is how to see how large the file will be before splitting it up. For example, I have a 128mb file containing all of the individual architectural drawings.  So, I need to break this up into 3 separate files.  As I start by selecting the first page and then continuing to select pages, I would like to see the total file size of the selected files - as I select them - so I can see when I get close to the 49mb limit. Is there anyway to do this within Adobe Acrobat?  If not, any suggestions on how to do this external to Adobe? Any help would be greatly appreciated. 

Hi there, I'm having trouble with Adobe PDF Print and Microsoft Excel.When I preview before printing, it looks perfect. But when I print, it becomes misaligned. This is an issue at work as we need hte boxes to be aligned in all pages. I'm using the latest Adobe Acrobat and our copier is a Ricoh MP C6004ex. Can I get some help with the troubleshooting? Thank you in advance!

I've just installed Adobe Acrobat Pro and when I open the application, it starts okay and then after 20-30 seconds a grey window appears with a spinning blue circle which I assume is a loading bar however it's blocking me from using the application and isn't going away. I've left it for 30 minutes and there is no change. I have the creative cloud for the desktop and it shows that the application is up-to-date I'm all logged in but nothing is happening. Any support or help would be appreciated.  

I recently updated and built my new PC, and thus had to reinstall Windows. While trying to reinstall my Adobe programs through the Creative Cloud desktop application, the only program I cannot install is Acrobat. It stops at 0% and says there is a problem with my internet connection, even though other Adobe programs install or update just fine without this error. I have checked my Windows Security, and all Adobe related processes are accepted through the firewall. I have never had any version of Acrobat installed on my computer, so this isn't an issue of trying to replace an old version. But I need Acrobat for school and work, so I would really prefer to find some sort of solution to this.

Need help here.  My Acrobat Standard bought in 2016, use 3x daily, suddenly client can't open my PDF

I'm trying to change all the rounded corners in a document to square corners. When I edit an image in Photoshop, it imports with square corners, but after saving it back to Acrobat, the image in Acrobat is replaced, but keeps the rounded edges. This suggests that the issue may be a setting in Acrobat. Is there a way to change this setting? Thanks  

Hi, I'm using Acrobat Pro Dc and I'm trying to import a video into a new file.When ever I try to play that video is show me a "connecting..." message at the bottom right corner of the file and then everything just crash  Here is my version details:  I'm trying to import Rich Media 

Hello, I am trying to create a monthly income calculator. We need monthly income in order to determine if an applicant is eligible for a particular benefit or service, however, sometimes applicants are unaware of how much money they make on a monthly basis but they do know how much they make weekly or biweekly or semi monthly or yearly. I want to calculate the MONTHLY field based on what is entered on at least one of these fields. Can someone please help?   

Hi , has anyone else noticed that the latest version of Acrobat Pro (27th Aug I think) has a bug ? If you select all the files in a folder, if there is a .zip or .rar file, the option on right click to combine isnt there. If you ignore the zip,it works fine. This has only occurred since this release  

This version of Adobe is a train wreck.  It can't even print a simple pdf: instead, it asks me to save a copy of the original selection, but never prints it. I am still able to print with no difficulty from my other apps. I will look for another app that can still perform these tough functions like PRINTING.  Get it together, Guys!!!

Hi,I've been suffering for a long time from the slowness with which Acrobat responds when I try to resize its window. Even if I move the mouse too fast to the place I want to enlarge or reduce it, such resizing may become impossible. I wonder if there is an incompatibility problem. I have a Lenovo ThinkPad X1 Tablet with m7 x64 processor with 16GB of RAM and always had Windows 10 updated to the latest version. Of course, my Acrobat DC is also updated to the latest version, currently: 2019.012.20040Acrobat is so slow in resizing that it looks like an application from the Windows 8 era.Does anyone suffer the same problem or know of any solution?Thank you very much 

A lot of the .PDF files that I need to re-open a few days later are in my OneDrive folder. None of them show up in my Recent Files list. How do I make them show up in my Recent Files list? I'm on a MacBook Pro M2 Max 2023, macOS 14.5, Acrobat 2024.002.20759