Questions

Hi community, I am, after much trial and error, approaching the finish line on a webform for my organization. I used the Adobe Sign webform included with Acrobat Pro, so I don't have access to the advanced Adobe Sign enterprise features. In the webform calculcated field, I am returning a summary of earlier time entries as a weekly schedule. I have provided a sample of the syntax below:"Monday: " + (if(and([Parent or Guardian 2 - Monday Shift Start] != "", [Parent or Guardian 2 - Monday Shift End] != ""), [Parent or Guardian 2 - Monday Shift Start] + " - " + [Parent or Guardian 2 - Monday Shift End], "OFF")) + "\n" +"Tuesday: " ............ "\n" +"Friday: " + (if(and([Parent or Guardian 2 - Friday Shift Start] != "", [Parent or Guardian 2 - Friday Shift End] != ""), [Parent or Guardian 2 - Friday Shift Start] + " - " + [Parent or Guardian 2 - Friday Shift End], "OFF"))When I embed the webform and run some sample data in the fields above, the calculated field returns:Monday: 13:00 -

Acrobat Pro cannot convert this page: https://community.adobe.com/t5/acrobat-discussions/how-can-you-limit-the-number-of-selections-in-a-list-box/td-p/15387208   It lags for about two minutes before displaying this message, and creating a PDF that looks like nothing and is incomplete (attached). Is this really normal?   The problem is the same on Mac and Windows. Acrobat Pro version 2025.001.20531  

I'm trying create form for screen hire, but limiting the quantity of screens that can be hired to 2.We have 43" screens, 55" screens and 65" screens, so 3 options.I have all ready setup checkboxes for each screen size and sourced a javascript the only allows for up to 2 screen sizes to be selected with the remaining screen size checkbox the become read only. For the quantity of each screen I will be using radio buttons, where you can select either 1 or 2.So the script I need help with is as follows:If the client selects only a 43" screen, they can select either the "1" or "2" radio button related to 43" screen.If the client selects a 43" screen and the 55" screen, they can only select  the "1"  radio button related to 43" and 55" screens and can not select "1" or "2" for the remaining 65" screen ( i'm now think it may help have additional radio button for each screen type set as default set as "0")I will need this to work for any combition of up to 2 screens.If it helps

HiWhenever I click on a bookmark, such as a chapter heading or section heading, the font size defaults to a size much smaller than the actual document font size. I tried changing it (per some instructions I saw on the web) in Preferences > Page Display > Default Layout and Zoom and then deselecting the checked boxes in Accessibility > Override Page Display but that doesn't work. Any help would be greatly appreciated. Thanks a lot in advance 🙂

We have users on our network with issues regarding Acrobat Pro. Whenever they try and redact on a PDF document, the first two pages will usually be clean or correctly redacted, but once the users redact on more than two, they see multiple redactions from other pages or earlier pages. It has been a know issue that we have not been able to resolve yet. -Users are on a active subscription-Not sure if the program being 32-bit matters-No other known issues within the document editor known-All users who redact have this problem, not just one user.   

When I try to delete pages in Adobe Acrobat Pro DC I recieve an error message 'One or more pages are in use and could not be deleted'.No other pages or files are open. I have deleted and resinstalled adobe. I have changed every setting that other discussions have talked about. Nothing fixes this. I need to be able to delete multiple pages and often, its a vital part of my job. My boss moved me to a completely new computer and the problem is still there. It is only for my adobe. All we can think of is its my adobe account/login that has the glitch. If we cannot resolve this my boss is going to move us to another PDF application. (We have 30 employees)

This is an issue I am encountering on multiple computers with several different PDF files.  When performing the recognize text function, or optical character recognition, Adobe Acrobat recognizes text on an entire PDF of a textbook and then freezes on the last page.  Windows does not report the program as "not responding" and Acrobat does not report an error either.  However, it does become very difficult to switch to the Acrobat window.  Also, CPU usage does not spike to 100% (I checked individual threads as well, no individual thread is being utilized near 100% when this is happening).The program simply sits on what appears to be the last step of the text recognition until I give up on it and end the task in task manager.The whole process typically takes about 20 minutes.  20 minutes of text recognition, then sitting on last page for an indefinite amount of time.With numerous files I have attempted to remedy the problem by printing to PDF, saving it, and repe

Hi, for a few days now, when I click on "Modify" or "Add a stamp", the left column of the menu opens but is totally empty, impossible to select anything. Anyone has an idea of what's wrong and how to fix it? TIA!Bonjour, quand je clique sur "Ajouter un tampon", la colonne de gauche où le menu et les tampons disponibles apparaissaient avant est VIDE (toute blanche). Idem pour la rubrique "Modifier", "Convertir", "Signer" et ce, depuis quelques jours. Une idée de solution ? Merci !

New issue. This happens on two different Windows 11 computers running the latest version of Acrobat.Open a PDF created from a scanned document.If using the old interface, tight-click the document and select "Edit a PDF"Select "Edit using Photoshop" (or its equivalent in the new interface). Acrobat displays an error message: "Adobe Acrobat cannot start the image editing application you’ve specified. Verify the image editing application location on the Content Editing panel in Preferences." The path in Preferences is correct. The image DOES automatically open in Photoshop, but changes to the image from Photoshop are not loaded into Acrobat. This same behavior happens if I try to edit the image in Paint.

I am currently working on exporting an InDesign document to an accessible PDF and am encountering significant difficulty with the references that contain multi-line hyperlinks.I am aware of the known issue that often requires re-creating these multi-line links directly in Adobe Acrobat. However, even after successfully re-creating the links in Acrobat, the <Link OBJR> tag frequently goes missing. The behavior seems inconsistent: sometimes the OBJR is created, and sometimes it is not. Even when I manage to successfully recreate the link with the correct OBJR tag, it occasionally disappears again.I have also tried isolating the references, recreating the links within a separate document, and then importing them back into the main file, but this process causes the OBJR tags to vanish once more.Could you please provide insight into why this might be happening? Is this a known bug or a documented issue, and do you have any recommended steps for a reliable fix? The process of achieving

After the recent update, I can no longer edit my form field properties. I click on it , Abobe thinks a bit and then crashes. No error reports come up. It is EXTREMELY frustrating to say the least. I have tried all the methods you have put in forums: security etc but nada nothing works.  Is this a glitch in the new roll out?  Because it worked fine before:  seriously thinking a not paying subscription price anymore and finding another product.

I've got a 73-page document with a lot of internal links (ToC, etc.). When I run the accessibility checker, one of the links shows as not being tagged. However, once I fix that link (by using Find --> Unmarked Annotations), on running the check again, all 158 links show as not being tagged. However, when using the Find--> Unmarked Annotations function, nothing comes up. When checking the Content panel, the links show there but come up as not found in the tags panel. I therefore cannot add new object tags to any of these supposed unmarked annotations. I've tried deleting the existing object tags (they all have one except for the original link that shows as an error; sometimes Acrobat lets me delete these and sometimes it won't), deleting the link tags (it will let me delete the whole link tag if I can't delete the object tag) and creating new ones, and changing all the link tags to paragraphs and back again. Nothing has worked. I still can't get the find function to identify the l

I am preparing a document with references at the back which contain URL hyperlinks and when I export the PDF and run the acessibilty report they are all failing the tagged annotations. Because they layout has the web addresses falling onto lines I believe the urls is getting truncated, I supsect this may be the culpret but I don't know how to  join the links back together.  Any idea on how I can fix this? Thanks in advance!

Running Adobe version 2025.001.20476 for Mac on iMac OS Sonoma 14.7.4 with Brother DCPL-2550DW Printer/Scanner File > Create > PDF from ScannerCustom Scan window opens; select Scanner; check optimize image; create new pdf; check recognize text (OCR)Click Scan buttonNew window opens - nothing appears - see attached photo - program doesn't respond - have to force quit to exit program.Printer drivers and utilities are up to date.Uninstalled, rebooted and reinstalled Adobe. Uninstalled, have not reinstalled Adobe Reader and InDesign. Scanning issue persists. Originally presented itself following a three hour power outage.At this point, I am out of ideas on how to fix the problem.  Does anyone have any ideas?Thanks in advance. 

I am using an icon as a button. But when I export to PDF, there is this invisible box around my actual icon button, so it looks like the space above it is clickable too. If I try resizing it in the Properties, it distorts my icon button. How can I resolve this? 

Several users have reported that the Adobe Acrobat application closes automatically within 4–5 seconds of launching. We've found that manually clearing Adobe-related cached credentials from the Windows Credential Manager resolves the issue temporarily. However, this problem keeps recurring. Has anyone encountered this behavior before or found a permanent fix for it? Any insights or recommended solutions would be greatly appreciated 

I asked the AI tool to compare two documents that I knew to be identical.  It generated a long summary of the two documents and explained the differences, even though there were none.Why do you include an AI tool that is not honest?

I've recently noticed that it's possible to create a digital ID within Reader/Acrobat Pro which also allows creation of a user based certificate. This also allows people to create a signature as someone other than themselves which is problematic for my organization. I have followed the steps to change the registry as noted in the Adobe documentation: Computer\HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Security\cPubSec - bSelfSignCertGen (0) Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cSecurity\cPubSec - bEnableCEFBasedUI (0) However the only change is the modern signature UI is changed - I can still create a new digital ID. Any advice?  

I have been creating and testing Forms for the last year and everthing has been fine. Today when I came in my version of Acrobat was 2025.001.20844. It shows a Read Aloud menu at the top of the frame. It has some nice features but it does not allow a very critical feature - reading Form Fields. I went in and made sure the Preferences under Reading  and made sure the "Read Form Fields" check box is checked. Restarted Acrobat and restarted the Windows 11 pc. That didn't worked. I "Disabled new Acrobat" and that worked. Is there anything I can do to make the form fields work in the new version? Thank you ,Diana 

The update is terrible. Comment tools are complicated and/or missing. Nothing is where it was How can I reinstall the last version??

I don’t know if this is the right channel since this is a very technical topic; if this is not the correct place, I would appreciate information about where to ask this question. My company has developed a CSP (Microsoft Cryptographic Service Provider) and a CNG KSP (Key Storage Provider) that perform signatures using keys stored by one of our products. Both the CSP and the KSP work correctly, but when I try to sign in Acrobat using a certificate associated with the CSP, it works fine; however, when I use a certificate associated with the KSP, nothing happens and no error is shown when pressing the Sign button. If I disable the “modern user interface” checkbox, it gives us a clue about the problem because it displays the following error: The Windows Cryptographic Service Provider reported an error:Access is denied.Error Code: 2147942405 I followed these instructions but the error still appears:https://helpx.adobe.com/es/acrobat/kb/windows-cryptographic-service-provi

Hi, i've see this issue in other posts but I haven't really seen a solution posted, other than for hthe poster to be contacted to DM the serials to adobe rep.  I bought about 47 licences of Acrobat 2020. We are a non-profit and have a fair amount of staff turnover and have also just had to replace people's laptops. We have previously been able to move devices but recently there's an increasing number of  serials that seem to be just stuck/broken. This is acrobat 2020  it was just installed and not linked to a user account, as there are not all user have created an adobe account and when they have there are no registered devices linked to their accounts. is there a clear process for uninstalling/unlinking this serial form one device so it can be installed on another? Uninstalled and/or just formatting the computer doesn't appear to do it.  thank  you for any assistance 

Hello, When I Create and Edit Java Scripts there is an SyntaxErrow: "illegal character" coming at this scentance for my dynamic fillable stamp:this.getField(“Construction”).value = app.response(“Construction:”);What Errow it could be?Thank you,Maria

Adobe Acrobat Pro (x64) keeps crashing when I attempt to either open a .PDF file or try to open the app directly. I've already uninstalled, ran the cleaner, rebooted, and reinstalled the latest version from Adobe website. The issue still persists.App version: 25.001.20844Platform: WindowsOS Version: Windows 11 (25H2) (OS Build: 26200.7171)

I print nearly all of my MS Outlook emails to PDF in separate topical folders.  This process worked great for many years.  After an update recently there is a glitch which significantly cuts down my productivity. Set up:Adobe Acrobat Pro Version 2025.001.20844MS Windows 11 Pro (starting glitching in Windows 10) Steps:1. In an open email I press the "Print" icon2. I check that "Adobe PDF" is the default printer.  The glitch happens in CutePDF and MS Print to PDF as well.3. The "Save Print Output As" window opens in the last folder I was in.4. I left click on the most recently created file to populate its' name in the "File name" field below.  I sort emails alphanumerically by date yymmdd- time (251101-1130)5. I left click the file in the "File Name" field and it highlights in blue6. I left click so that the cursor is near the date or time so I can edit them7. Here's the new glitch.  If I press "delete", "backspace", or sometimes the spacebar and someti