Questions

When I select “Edit PDF” option, the “All Tools” pane disappears.This issue seems persistent.I’ve tried looking at the view/show settings.Running a repair on the installation.Uninstalling and Reinstalling Adobe Acrobat. Can someone please help or provide some suggestions? Thank you, 

How to change 8.5”x11” page to 11”X17”. Use pictures. I have this version of Adobe  

When I select the magnifying glass to search a pdf for text, the search text box does not allow me to type. Why is that? Is there another way to search for text? 

I noticed today that an update was apparently applied to Acrobat, which is now running Continuous Release | Version 2026.001.21662 | 64-bit.I noticed this because I see new features like “generate podcast” or “generate presentation”, etc.The problem is that I also notice I can no longer request e-signatures for my docs.  When I select the option, it brings up the window to start typing in the names/emails of the people I need signatures from, and at the same time I see it checking for form fields.  When the form field checker completes, though, Acrobat falls to the back of my active apps, and when I click back into it, it’s all grayed out waiting for me to fill in the names/emails, but that dialog is gone, and I can’t bring it up.  The only way out is to kill the Acrobat app in task manager.I’ve rebooted, removed and re-installed, but I’m having the same problem every time.Here’s a video showing exactly what’s happening.  Note that I intentionally left the doc in a blank white area jus

Since 2 months ago we experience something weird with Adobe reader on our hosts.Users are reporting that PDF files are not opening. I checked that and I found there are a few Adobe processes that running in the task manager.When killing the processes and reopen the file it start to works.We tried reinstall and updating a few times to the latest version. Nothing works. Have you encountered this?How to solve it? Thanks.

Why when o logged in I am being told access denied 

I upgraded my Mac, I have a perpetual adobe acrobat 2020 license. I am getting a message that my serial number is already in use on another computer and I have reached the maximum allowed. I must deactivate another computer in x amount of days. This is the only computer that I have the software on.

After a document has been signed and saved as a certified copy by one user, some employees are getting this message at the top when they open the document themselves “The validity of the document certification is UNKNOWN. The author could not be verified.” whereas others in the company don’t get this and see the correct banner that says its a certified document. We all have the same licenses that are managed by our employer.

There was recently a big update to Adobe and since that all the tabs (All tools, Edit, Convert, E-sign) are now completely blank. I need to be able to save documents as a certified copy for my job and that button is gone, I cant see that there is any other way to save it as certified when using the Menu > Save As button. I have checked for updates, I have deleted and re-created my digital ID and nothing is working.

As of a few days ago, after the first launch Acrobat works normally, but after the second launch the UI becomes larger. Nothing helps. Is it a bug in the latest version? (Windows 11, 4K resolution, 1 monitor).

Bonjour,Je rencontre un problème d'accès à Acrobat Online / Document Cloud.Mon compte Adobe est accessible normalement et mon abonnement Acrobat Export PDF est actif.En revanche, lorsque j'accède à : https://acrobat.adobe.com https://documentcloud.adobe.com/home j'obtiens le message :"Something went wrong. We're sorry for the inconvenience. Please try again later."J'ai effectué les vérifications suivantes : Connexion et déconnexion du compte Adobe. Navigation privée. Test sur Google Chrome et Microsoft Edge. Suppression du cache et des cookies. Test sur une autre connexion Internet (partage de connexion mobile). Le problème est identique dans tous les cas.Les outils de développement du navigateur indiquent une erreur HTTP 403 Forbidden lors de l'accès à Document Cloud.Pouvez-vous vérifier l'état du provisionnement de mon service Document Cloud / Acrobat Online et les droits associés à mon compte Adobe ?Merci de votre aide.

We would like to update to the current supported version, 26.001.21529, but we need the full offline installer, not the web-based installer, because this server environment has restricted internet access and software deployments must be handled manually.

Quand je fait une recherche de documents impossible de l'ouvrir car message qui me dit " erreur de connexion a espace de stockage  adobe. Veuillez verifier votre connexion internet"  Alors que je suis soit en 5g soit en wifi plein.

I am having an issue since the latest windows update and Adobe updates where opening up multiple pdf's take an extremly long time. The problem appears to get worse if the file is large and the more pdf' you have open th slower it gets as well. If you close adobe acrobat down and reopen the first file opens quickly. I have 32 GB of RAM on a 13 generation i7 processor so processing power is not the issue. I have also tried disabling the security and enhanced security as well as disabling the show online storage when opening files. I have also disabled the modern Acrobat interface.

Acrobat becomes very slow when I open large PDF files (200+ pages). My computer has enough RAM and storage. Are there any settings I can change to improve the performance.I often work with documents that are more than 200 pages. When I try to view or scroll through them, Acrobat becomes slow and sometimes freezes. My system performance is fine, so I think this is related to Acrobat settings.Is there any recommended configuration (view settings, rendering, hardware acceleration, etc.) to make Acrobat run smoother with large PDF files.

Running on macOS Tahoe, anytime I try to fill and sign, or edit a document, the tools vanish, panel goes blank and will not return.

All my settings in CC and acrobat desktop (mac) is in english language. It seems så fare that this is only happening on parts of Acrobats services… Anyone that knows what is wrong? Started yesterday, while i started making several links for review to a client. Some om them are not being possible to generate, asking med to type a name of the link, because the service does not get the indesign documents name automatically.Thanks in advance! 

MacOS Tahoe 26.2 using Acrobat Pro, anyone noticing the newest Adobe Acrobat update Build: 26.1.21662.0 when you select Accessibilty tool the next window is blank, suggested solution is to disable New Acrobat, is this going to be fixed soon

One of my users is having problems were ever time they hit redact this document it completely gets rid of the tool bar options.  I have repaired the installed and updated to the latest version.  Plus I also reset the view panes and still have the issue.  

An Acrobat Distiller error window pops up on Windows Startup with the message " Another instance of Distiller is busy starting up. This instance cannot continue". See image below. Several windows will popup. Any asistance on why this keeps happening is appreciated. Thanks!  

The  plugin is basically an enterprise policy restriction to share files by users. The application that holds the PDF writes a boolean attribute to the file's XMP file. The plugin we create will read the XMP and based on the Boolean either allows or disables the access to create a copy of the file (Save as, export, print).More robust solution is underway but that will need time and we need a stop gap solution. So, we are going with a plugin that will be deployed by the IT to all client machines. The XMP file will be written by the application that stores or the PDF file with a Boolean attribute that will regulate if users can create a copy of not.In my plugin I need to read the XMP file and based on the value either allow or disable the option to create a copy. We are not worried about the usability here just that it needs to do the job anyway. This is a stop gap solution.We are good with all the code. Only question is how to enable our custom Adobe plugin? As we have not been able to

Hi All, I have had a few colleagues, including myself who have faced issues with editing a PDF on Acrobat. The Edit panel on the left-hand side has disappeared. We have done a restart, Force close, uninstalled and re-installed the application and still no luck.Is this a global outage for Adobe or just a glitch in the system

I have upgraded my Adobe subscription from Acrobat to Acrobat Pro specifically to make use of the measurement tool. However, when I go into work on a pdf the measurement tool is not available. I have double checked my subscription, done updates on and restarted my MacBook, sign out and then back in to Adobe, checked to ensure Acrobat is the default and nothing has worked. Any advice would be greatly appreciated.