Questions

Hi, i have an account with Adobe Acrobat Standard. I can login online and use it that way but if i open Acrobat locally it shuts down after a few seconds. I have a feeling it's not letting me Sign In, as i can see the Sign In button at the top before it shuts down. I has been running this on my computer for some time before this started to happen. I did also have this problem previously (months ago) and an uninstall, clean and reinstall worked to fix it. This time around, I uninstalled Acrobat, ran the cleaner https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html restarted my PC, downloaded the 64 bit version of Acrobat Standard here https://helpx.adobe.com/au/acrobat/kb/acrobat-dc-downloads.html installed it and the identical problem still exists. Can someone please help?

I've seen older posts about this with no solution. Is this still a thing? macOS 12.4 on MacBook Pro 2017, 3.1 GHz Quad-Core i7 with 16 GB 2133 MHz LPDDR3, Radeon Pro 560 4 GB

Ever since I upgraded to the 2026 versions, Acrobat will not hand off vector objects to Illustrator or bitmap objects to Photoshop for editing. I get the following message: Adobe Acrobat cannot start the object editing application you've specified. Verify the object editing application location on the Content Editing panel in Preferences. I have checked, and both those places in Preferences point to the correct applications in their respective 2026 directories. Please help.Thanks.

When Creating a Portfolio and then print ALL PDFs it looks like it sends them but in reality it only sends the first one in the group.  It seems the update has create the problem.  Please advise how we fix this?

I am having issues recently when trying to make edits to existing PDF's.For example, with a simple bit of text like this (in Calibri font, nothing exotic):I can change a bit of the text like this:But as soon as I attempt to change or add any numeric characters I get Arabic numerals:I have uninstalled and re-installed Acrobat. I also tried setting the Default font for Text Editing in Preferences. Neither made any difference. I am using the latest version of Acrobat for Windows (v23). I have Windows 11 also latest patches applied.I am editing PDF's on the SAME computer that I created them with. So all fonts used originally are available when editing. What on earth is going on!!  Thanks in advance. 

Since the Sept 2023 update, every time I open an Acrobat file, it gives me the following prompt, asking if I want to put it in Full Screen mode - which I never want to do. I have to check "Remember my choice for this document" and then "No" every single time. This is really frustrating because I typically have to re-export and save new pdfs multiple times (graphic design related) so remembering my choice for a pdf doesn't really work for me, as I typically have to overwrite the pdf multiple times. Is there any way to make it so Acrobat stops asking me if I want to go full screen for every document? It's really frustrating. I've tried Preferences, General, Reset All Warnings, same with unchecking the options at the top of Preferences, Full Screen menu. Nothing has worked.  

Hi Everyone,Is anyone experiencing an issue (just in the last 4-6 weeks) when converting a Word document to an Adobe PDF, where your change bars are no longer showing up in your PDF when using the "Save as Adobe PDF" feature in Word? The change bars DO appear in the Adobe PDF if I perform a "Save As" and change the "Save as type:" to "PDF (*pdf)". In that situation the "Publish what" under "Options..." is automatically set to "Document showing markup" enabled, but I cannot find an equivalent setting in Adobe Acrobat Pro DC. I am using Office 2016 on Windows 10 box with Adobe Acrobat Pro DC version 2019.012.20040. I have been scouring the web for potential solutions, but not having much luck. Any ideas are much appreciated.

How can I turn off permanently the bookmarks panel in Adobe Acrobat Pro DC 2021?I cannot find any solution that work for this newest version on google. Thank you for your help.

Hello!  I am trying to use the add text tool in Adobe Acrobat Pro Version 2024.003.20112.  When I hit the add text button, a lot of existing text boxes pop up - if I type within those boxes, the whole page messes up with large spaces and other weird formatting.  On my old Acrobat, I could insert new text anywhere, but on this on, I can only insert a new text box outside the existing ones.  Is there any way to turn this off?  It is extremely annoying.  I already turned off the automatic OCR, but on clean PDFs, this text box problem persists.  Is there any way to turn off existing text boxes or turn on a way to insert a new text box wherever I need one?  

I'm trying to save a PDF to my Adobe Cloud Storage.It starts the process and commences the saving process. Once it gets to 5% it stays on this level for about 5 minutes or so. Then I get the following message:An error occurred while trying to access the service

HelloI have Excel Report with Macros which creates multiple PDF files using Acrobat Distiller. It creates couple of PDF files and then stop after that giving below error message. I have tried to reboot computer, but it still didn't help. Is there anything else i should try? Acrobat version is 9. Thanks

Hi, was there ever a solution found for the "Font embedding flag is present"?

Does anyone know how to change Adobe Redaction Tool from picking up text to being able to redact a block rather than letters?Sorry, I’m not explaining this very well – I want to draw a square, the size of my choosing, round some handwriting, but I can’t get Adobe to see hthe handwriting as anything other than text and it won't redact the whole of the piece of handwriting – I want the ‘crosshairs’ cursor to display so I can draw round it.  It's in the middle of a page containing both typewritten and handwritten wording.

Hi everyone. I have to check for read out loud in italian a bunch of documents.It works fine in english, but as i set the language in italian it doesn't work:Preferences > Reading > Read Out Loud Options > Voice: Microsoft Elsa Desktop - Italian (Italy)No sound coming out.If i set it back to english i can hear it.This is on every PDF file. It works fine on other devices. Is this a bug? any fixes? Best,G

We have started using digital certified signatures in our office, and after configuring mine, it turns out it's much smaller than that of my colleagues (about half the size), to the point where the graphic part is difficult to see. There is about the same amount of text, and I used the same resolution when scanning my signature. The only major difference I can think of is that I'm using a Mac while my colleagues are on a PC. Note that we don't create a field for this: we simply select Certificates and Digitally Sign: there seems to me no way to modify the size of the signature before, and of course not after either. This is also an issue where documents have varying sizes of boxes where to apply the signature. Thanks in advance for helping with this!

Hi, there's currently a very weird issue affecting Adobe Acrobat DC 64 bits over version 24.004.202xx If it's the first time any user try to open a Purview Protected file from their desktop, not from within the app, they get the browser window asking them to continue and then Adobe times out and gives this error : Client application failed to provide authentication token for HTTP request If we try to open the exact same file from within Adobe, as in "File > Open" or from the recent files, it works perfectly well and the credentials are saved for next time. To reproduce, it's incredibly easy, go to Edit > Preference > Security > Clear Remembered Account Information (from the Microsoft Purview Information Protection) and try to open a protected file from your desktop. This issue is encountered both on "classic view" and "new view". My theory is that the module/plugin for AIP doesn't have time to load before requesting the oAuth token if we open A

Hi i cant seem to find an answer to this.. I have a dropdown list. The first two options reveal two different text boxes. The remaining 2 options should reveal the same third textbox  I am using this javascript:   if (event.value == "Employed / Self Employed") {    this.getField("GrossSalaryx75-12688").display = display.visible;} else {    this.getField("GrossSalaryx75-12688").display = display.hidden;} if (event.value == "Unemployed") {    this.getField("GrossSalaryx75").display = display.visible;} else {    this.getField("GrossSalaryx75").display = display.hidden;} if (event.value == "on Jobseekers Benefit")if (event.value == "on Disability Benefit") {    this.getField("New o").display = display.visible;} else {    this.getField("New o").display = display.hidden;} The first two work but the other options dont.  😩 Is th

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I've been having a problem for the last 6 months or so with Adobe. I am a high school math teacher and frequently use pdfs for notetaking. I use a Microsoft Surface tablet at school (running windows 11) which allows me to be mobile and work through math at any location in the room for the entire class. Adobe has a draw function within the edit options which has been fantastic in the past.  Recently though, Adobe will start to flash, glitch, lag and finally crash my entire OS. I've tried uninstalling and reinstalling, checking for updates, fixing the installation, and even tried my home computer (running windows 10). The same problem is happening across both devices. In addition to this, adobe is draining the batteries on both devices at an outrageous pace. We're talking that within 2.5 hours of using Adobe, my device is under 10% battery. However, if I use those same devices for internet browsing, I can get a solid 4-6 hours before even slightly worrying about the battery.&nb

Hi everyone, I need to create a PDF document for a review workflow where several people read and comment on the file one after another. Here’s what I need: Person 1 reads the PDF, adds comments, saves it, and sends it to Person 2.Person 2 can see Person 1’s comments but cannot change or delete them. They should only be able to add their own comments.The same continues for Person 3, Person 4, and so on.  Ideally, the document should be revision-safe, meaning that all comments and changes are traceable, and earlier annotations cannot be altered by later reviewers. Is there a way to set up such a protected, revision-safe commenting process directly within a PDF file? Thank you in advance for your help!

11/12/2025 - I have Adobe Premiere Pro.  All of my PDFs HAD a black background and were fine. Suddenly, a drawing feature appeared at the top that now allows someone to draw on my documents and they can indeed be saved with the drawings on them through downloading them.  I tested it. This is not supposed to happen as they are password protected. The system is failing to do what it is supposed to do. I called about a week ago and one of your employees did something which changed most of them,  except about 30 of the documents to a white background. This worked great, because now the ones that HAVE been changed also have the read aloud feature and can be translated into many languages. I am a teacher, so this is wonderful for my students. How can I change the remaining PDFs to a white background with the read aloud feature and how can I ensure that new ones are always white as well - without a drawing feature at the top? This has to be fixed ASAP or people will be able to

Recebi um documento assinado pelo Serpro e não consigo assinar digitalmente, ele apenas valida a assinatura existente mas não habilita o botão 'Assinar Digitlamente', fica habilitado apenas 'Validar Todas as Assinaturas', como resolver?

I have been working on a 800 page scanned PDF of a book written in the 1800's... the objective... make it look as good as possible, and create a fully searchable text indexed PDF set that was - perfect.I have worked with Acrobat a great deal in the past but never to do this type of task, normally print based work where the content is perfect and the process I am about to explain to you would never be required. So this was a search and destroy mission for me... I did alot of searching over the past few days. Alot of downloading of software trials to see only that they were in short - buggy rubbish.The biggest problem came in that the entire 800 pages were scanned manually from a bound document. Meaning the had very large black areas to all four edges of both the odd and even pages, they varied in thickness from page to page all the way though the document and that meant cropping the PDF was pointless for a few reasons. The first is that when you crop a PDF you are doing nothing like a c

I know you have locked previous threads about this, but I feel so strongly about this I have gone out of my way to register and bring it to your attention again Remove this disgusting practice of installing McAfee by default. The download page selects the installation of this terrible software by default and completely erodes trust in your brand and products. Going forward I will be looking for viable alternatives to all Adobe software and this is likely the response of most of your customers after having to uninstall this trash.

I've used Acrobat professionally and personally for well over 20 years (since version 4.0, at least) and the product has become bloated with non-essential features, slowing down my process and hogging system memory, not to mention the online (and not) associated bloatware. I have just cancelled my personal subscription as the addition of useless AI features is the final straw. Unfortunately I am stuck using it for work, but will not re-engage with the product until it becomes more streamlined, economical and user-friendly.  There's been an industry-wide trend over the past 15 or so years to add "impovements" and constantly mess with UI/UX that have added very, very little to productivity imho and Acrobat Pro might be the worst of the lost. Just kidding, it's PowerPoint, but whatever.