Questions

 Hi, to fix certain issues with in PDFs, my work has us export the PDF file into a Postscript file before using Distiller to create a new PDF from that postscript file. One of my team ran into an issue where the new PDF file is never created, the log just says: %%[ Error: undefined; OffendingCommand: þ± ]%%%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%%%[ Warning: PostScript error. No PDF file produced. ] %% I’ve attempted to the exact same file with the same process, and succeeded. Is there some setting that we could be missing that causes it?

Cuando quiero realizar una nueva digitalización me sale un cartel que me dice que se ha producido un error inesperada, que no se puede realizar la función.Siempre me funcionó bien hasta hace 6 días que me aparece ese cartel.Pueden ayudarme? Gracias! 

My job is to scan tens of thousands of documents. With this workload, any slowdown on productivity represents a risk on the long term.I'm experiencing persistent crashes in Adobe Acrobat while scanning. The issue has been ongoing for several months and continues after updates and a reinstall.Environment:Adobe Acrobat 26.1.21662 (also occurred on previous 26.x versions) Windows 11 Pro Intel Core i7-14700 16 GB RAM Intel UHD Graphics 770 Ricoh Fujitsu fi-8170 (Scanner)Symptoms:Acrobat crashes almost exclusively during scanning or immediately after initiating a scan. Most crashes occur while scanning multi-page documents, although they have also happened after short scans and even shortly after opening Acrobat. The scanner itself does not consistently report an error; Acrobat is the application that crashes.I've collected multiple crash reports, and although the exception codes vary (including 0xC0000409 and more recently 0xC0150014), they consistently reference Acrobat's scanning compone

I am having issues with Adobe Acrobat Cloud. When opening a shared document in the app the comments will not show up. I am also unable to share a document via the Adobe Acrobat Cloud. 

My adobe keeps trying to send emails with the old vbersion of outlook and it freezes the computer. How do I set it up to work with the new outlook??

Hallo zusammen,mein Acrobat stürzt sofort ab und ich kann keine PDF-Dateien öffnen. Stürzt auch sofort ab. Ich habe es heute 8 Stunden mit dem Support versucht, aber die machen nichts. Sie loggen sich per Adobe Remote Support auf meinen Computer und lassen mich stundenlang warten und melden sich dann nicht mehr. Ich habe es ca. 10 Mal mit AdobeAcroCleaner_DC2021 deinstalliert und wieder installiert. Nichts hilft. Vielleicht hat jemand von euch eine Idee? 

I would like to hide the task/issue name in my timesheet weekly view. We usually log time only against projects, and currently the assigned task names are visible under the project name, which we do not want.Please let me know if there is a way to hide this or if it can be done through Fusion automation.Regards,Diksha G.

At least one signature invalid" on a document that I have to have staff digitally sign yearly and then myself. My staff has returned it back this year but it will not allow me to digitally sign, stating error above. It will not let me validate signatures either. see picture

Has anyone seen text disappearing when manually tagging PDFs?  I open the accessibility tool, select the text to tag, then click the appropriate tag button, and the text disappears.  Anyone seen this?  Help?

Has anyone delt with mapping issues and potential font transformations making my pdf illegible but only for specific characters, lines / words and relevant phrases.  the result is felt at the parsing level not typically the human read level I know it’s quite vague but it’s also not buried in the weeds where it seems to want me to live. lol thanks 

When launching the Adobe application, nothing happens. If we open Task Manager, we can see several Adobe processes running in the background. We have to end all of these processes manually before the application can be launched successfully.The issue occurs randomly and can happen several times throughout the day. At the moment, three users are affected.We have already tried the following troubleshooting steps:Repaired the installation. Uninstalled and reinstalled the application. Performed a complete uninstall using the Adobe Cleaner Tool to remove all Adobe components before reinstalling.Despite these steps, the issue persists.

It did not work for me. It's still asking me to save when all I do is open the document.

I'd like to know if there's a way to disable the popup that says "Do you want to save changes before closing?"?For example, I open a multi-page pdf. I extract one page. Click the "Save" icon. "Save as PDF" window opens. Type new file name. Click "Save." Click the "x" to close the newly saved file. Then the prompt for "Do you want to save changes before closing?" pops up....WHY!?It's the same for just simply opening and closing a file. Open file. Click the "X" to close. BOOM. stupid "save" prompt comes up. I don't have any changes to save.This is a HUGE time-suck considering how frequently I use these functions. The previous version of the program that I had did not give me this issue. I only got the prompt to save when I'd actually make changes to the document.This is for Adobe Acrobat Standard 2017. This is on my office computer as well, so I likely won't be able to run scripts or whatever other fancy fixes are suggested. I'll likely be limited to options already preset within the pro

I recently installed Adobe Acrobat Pro DC version 2025.001.20918.Previously, I had Adobe Acrobat Pro DC version 2024.005.20399 and I had a Javascript file in directory C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Javascripts\which was an option under the “Edit” menu with my old version (using the older user interface rather than the default new interface). I can not find where to select this javascript with the new version.  I have not figured any setting in the new version to enable use.  Please advise.

Every time I scan a document Acrobat is cropping the scanned page to something smaller than an 8.5 x 11 page (see attached document). How to I prevent this from happening?

Bonjour, je dois imprimer une liste de docs pdf.pour certain aucun problème, mais pour d’autres j’ai un message d’erreur “données insuffisantes pour une image”. j’ai suivi les conseils en tentant de biffer le doc, en enregistrant sous un autre nom, etc.. rien n’y fait. auriez-vous une idée svp? merci 

A month ago, I cancelled two of my plans and was promised a refund. The next thing I know, Adobe somehow prolonged the subscription and when I cancelled the plans, they charged me a cencellation fee way to high (around € 150.00 each). Is it possible that there was an error on Adobe's side when I initially cancelled my plans?

This seems like a very simple feature that Acrobat is missing. On other PDF viewers -- for example, the standard document viewer on Archive.org -- you are able to customize your viewing preferences, such as changing the brightness and contrast or adding a black-and-white filter. I find that extremely helpful for PDFs that are not well-scanned, because I can tweak my view to make it the most readable. Since Acrobat does not allow for such customization, I’m stuck reading the PDF as it was originally scanned. Why does Adobe neglect these simple accessibility tools? Acrobat is supposed to be the industry-leading PDF viewer!

Emailing from AcrobatHas Acrobat been fixed so there is a simple way to email a pdf from the app instead of having to exit to an email client? In prior versions this was a one click process and now it is a convaluted mess that does not work.  I say this as a 40-year user of Adobe products to make my living. This acrobat email mess makes me feel betrayed. BTW, I have in preferences listed my gmail account as default and unchecked send files as links.Thanks to those who know more than me,Joe

Since the most recent InDesign update, the exact same table I have been using and exporting-to-PDF successfully with correct tag structure for over 20 documents is now refusing to tag correctly? When I go into the reading order panel to try and remediate, select a cell, open the table editor, go into cell properties, and try to manually update the cell as a header cell, the structure type is not changing to "TH" even after I hit "Ok." (in this screenshot, you can see the blue selection boxes around all of the dark-grey-shaded header cells, the selected type, and the incorrect structure type still showing instead of updating to TH.)When I try to click into the cell properties for one of the header cells after telling the program it is a Header Cell and selecting "Ok," the cell properties menu is saying it is a column-scope Data Cell?? When I look in the content panel, it is reflecting the heading containers as "TH"but the tags panel is showing "TD" with the visual symbol

Hi, I've always been able to export a document from InDesign to PDF (Print) with the settings Export as: Pages, View: Fit Page, and Layout: Two-Up (Cover Page) and have it open with the Two Page View in Acrobat Pro. For some reason now my PDFs open with the Single Page View all the time. I have the "Restore last view settings when reopening documents" checked so if I change the Page Display to Two Page View, close the document and reopen it, it opens correctly the next time. However, if I quit the progam and open another file with the same export settings (Two-Up), it's back to Single Page View again. I know I can change the export settings to Spread, but I want to be able to create PDFs for my clients that look like spreads when they open in Acrobat but prints as single pages. (And I don't want my clients to have to change the Page Display, some are quite technically challenged.) This is really annoying, please help! P.S. I'm using CC and my software is up to

Bonjour,Je rencontre un problème d'accès à Acrobat Online / Document Cloud.Mon compte Adobe est accessible normalement et mon abonnement Acrobat Export PDF est actif.En revanche, lorsque j'accède à : https://acrobat.adobe.com https://documentcloud.adobe.com/home j'obtiens le message :"Something went wrong. We're sorry for the inconvenience. Please try again later."J'ai effectué les vérifications suivantes : Connexion et déconnexion du compte Adobe. Navigation privée. Test sur Google Chrome et Microsoft Edge. Suppression du cache et des cookies. Test sur une autre connexion Internet (partage de connexion mobile). Le problème est identique dans tous les cas.Les outils de développement du navigateur indiquent une erreur HTTP 403 Forbidden lors de l'accès à Document Cloud.Pouvez-vous vérifier l'état du provisionnement de mon service Document Cloud / Acrobat Online et les droits associés à mon compte Adobe ?Merci de votre aide.

I have a section where the person has to add their name, telephone number and email. I have placeholder text for both names and emails...but the telephone number one, I can’t format the phone number unless I use Special > Phone Number. Is there a way to get a placeholder text for this as well?

We print labels for our business using avery, download the PDF & print through adobe on my imac. (Latest update)For two days now im trying to work out what is causing my labels to be printing in a fuzzy grey like font and not the crisp jet black high resolution font we are use to. i have been using this same system for 4 years and  not had a probelm. We have 2 printers acting the same way so its not the printers, its definatly the softwear. Any tips or advice you have would really help me out! 

Using Adobe Acrobat Pro 2020 Licenses (32 Bit), these are required by my client due to their publishing requirements. They are using a Canon IR 6555i to scan. Their workflow is to open Acrobat, go to File, then create document, then create document with scan. Issue is when we do this the page will scan and open into Adobe horizantally regardless of settings, it will have a visable border- a black line down the middle and the scanned page will be scaled into the left hand side while the right remains blank, like it is trying to build a booklet, we have checked the printer, we have checked the windows 11 driver settings, tried diff drivers, we have checked the page layout, we have tried using the newest Adobe, we have tried 64 vs 32, we have tried 4 different print drivers, we have tried adjusting settings in Adobe, we have tried purging the PC of all remnant Adobe registry keys and orphaned items and used acroremover to do so and used revo. We have adjusted the printers scan settings or