Questions

This was an option just last week… use it often.. I need to convert image files and combine pdfs.. but now those options are missing.. 

I am using Adobe Acrobat Pro version 26.1.21677 on Windows 11 64-bit.Recently, Acrobat started showing a white screen issue. The application launches normally and PDF files can be displayed briefly. However, after 1-2 seconds, the entire Acrobat window turns white and becomes unusable.Troubleshooting already performed: Uninstalled and reinstalled Acrobat. Reset Acrobat user profile folders. Restarted the computer. Microsoft Edge WebView2 Runtime is installed and up to date. Photoshop and other Adobe applications work normally. PDF files open correctly in Edge and Chrome. The issue occurs only in Acrobat. The application starts, menus and PDF files are briefly visible, and then the entire window turns white.I would appreciate any assistance in identifying the cause and resolving this issue. 

There was recently a big update to Adobe and since that all the tabs (All tools, Edit, Convert, E-sign) are now completely blank. I need to be able to save documents as a certified copy for my job and that button is gone, I cant see that there is any other way to save it as certified when using the Menu > Save As button. I have checked for updates, I have deleted and re-created my digital ID and nothing is working.

Whenever I open up acrobat, toolbar shows fine. But as soon as I select an option in the toolbar, a white box covers 90% of the toolbar and I cannot see my tools.   

After a document has been signed and saved as a certified copy by one user, some employees are getting this message at the top when they open the document themselves “The validity of the document certification is UNKNOWN. The author could not be verified.” whereas others in the company don’t get this and see the correct banner that says its a certified document. We all have the same licenses that are managed by our employer.

When I select the magnifying glass to search a pdf for text, the search text box does not allow me to type. Why is that? Is there another way to search for text? 

How to change 8.5”x11” page to 11”X17”. Use pictures. I have this version of Adobe  

Why when o logged in I am being told access denied 

As of a few days ago, after the first launch Acrobat works normally, but after the second launch the UI becomes larger. Nothing helps. Is it a bug in the latest version? (Windows 11, 4K resolution, 1 monitor).

We would like to update to the current supported version, 26.001.21529, but we need the full offline installer, not the web-based installer, because this server environment has restricted internet access and software deployments must be handled manually.

All my settings in CC and acrobat desktop (mac) is in english language. It seems så fare that this is only happening on parts of Acrobats services… Anyone that knows what is wrong? Started yesterday, while i started making several links for review to a client. Some om them are not being possible to generate, asking med to type a name of the link, because the service does not get the indesign documents name automatically.Thanks in advance! 

The  plugin is basically an enterprise policy restriction to share files by users. The application that holds the PDF writes a boolean attribute to the file's XMP file. The plugin we create will read the XMP and based on the Boolean either allows or disables the access to create a copy of the file (Save as, export, print).More robust solution is underway but that will need time and we need a stop gap solution. So, we are going with a plugin that will be deployed by the IT to all client machines. The XMP file will be written by the application that stores or the PDF file with a Boolean attribute that will regulate if users can create a copy of not.In my plugin I need to read the XMP file and based on the value either allow or disable the option to create a copy. We are not worried about the usability here just that it needs to do the job anyway. This is a stop gap solution.We are good with all the code. Only question is how to enable our custom Adobe plugin? As we have not been able to

I have upgraded my Adobe subscription from Acrobat to Acrobat Pro specifically to make use of the measurement tool. However, when I go into work on a pdf the measurement tool is not available. I have double checked my subscription, done updates on and restarted my MacBook, sign out and then back in to Adobe, checked to ensure Acrobat is the default and nothing has worked. Any advice would be greatly appreciated.

I have upgraded my Adobe subscription from Acrobat to Acrobat pro, specifically to enable me to use the measurement tool. However, when I go into the app on my MacBook, it only offers me the use of the base level Acrobat. I have signed out, then back in again, done updates on my laptop, restarted my laptop, checked that my Mac is running the Acrobat app rather than the’Adobe Reader’, and nothing has worked. Any advice would be much appreciated.thanks 😊

I have Adobe Acrobat Pro 2017.  I used word to create a document then made it into a PDF.  Then made it fillable form with no problem.  I filled out some information for a client, emailed it to her and she dated the document.  Once it was returned to me everything I typed and the date the client entered appears doubled. Can you help

For a while now Acrobat DC Pro is sluggish / stops / not responding / need to close (“not responding”)I repaired … re-installed … updated … turned off Protection Mode in preferences … sometimes can’t even scroll down to security in preferences … ????Can’t find any other hints online.Nothing helpsAny suggestions, please!! Thanks

Once I try to edit a PDF file, the blank screen will show up and cant click anything (warning sounds will appear when I click mouse)I have tried many methods on youtube including uninstall and reinstall again, but it doesnt works.I used adobe repair function too but it doesnt work

Dear Adobe Product Manager,I would like to submit a feature request regarding the AI Assistant feature in Adobe Acrobat.While I appreciate the innovation, I prefer not to use AI features in my daily workflow. The "Ask AI Assistant" prompt occupies valuable screen space and can be distracting, especially when working with documents for extended periods.I kindly request that Adobe provide users with an option to permanently disable or hide the AI Assistant interface, including preventing it from reappearing after application updates or restarts. This setting should be easy to find and remain persistent unless the user chooses to enable the feature again.Giving users greater control over the interface would significantly improve the experience for those who prefer a clean, distraction-free workspace.Thank you for considering this suggestion. I hope Adobe will include this option in a future release.

I have 15 separate pdfs that need to be dated. I would like to write the date once in the correct font and size and copy and paste it to the other 15 files. Acrobat will not let me paste outside of the file that I copied the text. How to fix?

Depuis la dernière mise à jour, un nouveau bouton est apparu dans les documents Google. Il s’agit du bouton « Convertir en PDF ». Bien que très pratique de l’avoir sous la main, la plage de clic du bouton est trop large sur une page réduite. Chaque fois que je tente de cliquer sur le bouton « Réduire le retrait », c’est le bouton de conversion qui s’active. Possible de travailler la plage cliquable du clic lorsque l’on réduit la page ? Merci ! Lorsque mon curseur se dépose sur le début du coin inférieur gauche du bouton « Réduire le retrait », c’est bien ce bouton qui s’active.  Lorsque mon curseur se dépose sous le milieu du bouton « Réduire le retrait », c’est le bouton « Convertir en PDF » qui s’active.  

Hi, I am experiencing an activation limit issue with my Adobe Acrobat 2020. I have uninstalled the software from my old computer, but I didn't deactivate it beforehand, and now that computer is no longer accessible. **  When I try to install and activate it on my new computer, I get an error saying the activation limit has been reached. Could a support engineer please help me reset the activation count for my serial number?  Here is my serial number: 1016-1831-2529-XXXX-XXXX-XXXX Thank you for your help!  

Hello Enterprise & Teams Support,We are seeking assistance from an Adobe engineer to recover a corporate software asset. We purchased a perpetual license for Adobe Acrobat Pro 2020, but it was registered to the email address of a former employee who left over a year ago. We currently have no access to that email account and no records of the credentials. This is due to a complete IT department personnel turnover a year ago, which unfortunately left us with no handover documentation.Here is the current device status and the sequence of events: Hardware Status: We currently have the specific laptop in our possession. It was repurposed by our HR department for a current employee. Incident Timeline: On June 15, 2026, the user was able to successfully open a PDF file at 08:15 AM (Taiwan Time). However, at 09:30 AM on the same day, Adobe Acrobat Pro 2020 suddenly started prompting for an account login and could no longer open PDFs. Troubleshooting Performed: Our IT personnel attempte

Ever since the new update/release came out of Adobe Acrobat Pro, when I click "edit," none of the properties show up in the panel where they are supposed to be displayed. Ugh.

I would like to add text to cover up old information. I add a text box and i want to fill it with a white background so you dont see the old text. How to do this?