Questions

Login issue, i was unable to login to Corporate profile hence changed the email address. Now i cannot revert back and still unable to login to Corporate Profile

The accessibility tagging tool in Adobe Acrobat Pro does not highlight any items/content on the screen when I click a tag - which it used to do just ago, highlighting them in a purple box. No matter what I tried - even the ones that are suggested some people from adobe, it did not work. I had to take a close look at the current tags and contents from the pages so that I could make sense of what they are and manually tag/untag/retag them. By the way, the automatic tagging still works, and the contents are being highlighted when clicked through the reading order or page content in the panel on the right-hand side. Please can someone share a solution to this? I am currently doing accessibility audits and the deadline is soon.

We’ve been running into frequent issues of people on a Terminal Server logging into Acrobat Reader and upgrading it to the full version, then when other users login they’re unable to use Reader because it’s requiring them to log in. Is there a way to prevent this or easily revert back to Reader when someone does this? How is the end user able to upgrade that without administrator permissions as well?

I need to make a drop down list of times in 15 minute increments in the 24 hour format. Would this be able to to be done with java script to save time

Tools stopped working for my subscription to Adobe Acrobat Pro -- unable able to edit, organize pages, etc.  Troubleshooting included closing/reopening Acrobat, restarting laptop, and ending Acrobat in Task Manager.  Also tried checking for updates, but update failed at first. Functionality returned after a successful second attempt at updating.  Has anyone else had problems with Tools after last updates to Adobe -- Continuous Version on 3/26/2026 and Security Update on 4/11/2026. 

I'm sure it's simple, but I really don't understand this software.

While installing acrobat dc reader, it takes ~30 minutes to finish "Running Package Scripts" stage and after that on invocation to open any file, nothing gets displayed on the screen.On clicking on the icon for Acrobat in the dock, the application just exits. What could be wrong? Cleaned up so many times, uninstalled so many times, restarted system so many times, but of no avail. It’s on macos Sequoia15.6.1.

I recently encountered a problem when trying to flatten a PDF. I successfully flattened one a month ago, but now I am having issues. These are the steps I used:1. Preflight: Flatten annotations and form fields.2. Flattener Preview: I left all defaults the same EXCEPT I checked the box "Convert All Text to Outlines".  As I previously said, this worked perfectly a month ago. To check that it was flattened, I was not able to use the highlighter tool, confirming that it was indeed flattened.  But, trying this same method numerous times in the last few days (and on numerous pdf''s), the highlighter tool IS available, telling me that the file is not flattened.I'm pulling my hair out. Help!

Hello,Inside a PDF I have some crossed out lines. I would like to OCR the text and keep only the text (without these crossed out lines). How to do it ? 

Using Adobe Acrobat Pro javascript.  Need to detect when user clicks "Cancel" in Windows file Dialog triggered by adobe javascript importAnFDF() command.  I will use the cancelled information to determine what to do next in my code.

Hey Guys,So there is only one way that I know of to have pdf’s from dwg files that are 100% reliably searchable, and that is loading the dwg directly into Acrobat Pro.  Way back when, I used to use Acrobat Pro X and then XI and then I also upgraded to DC and it worked for some time until it didn’t.  The question is, does anyone know the latest version that I could install that would have this capability? I’m also not entirely sure of the dwg version at that time either.  It is likely pre 2018 so I may have been using AutoCAD 2014 version drawings.  I’ve been without this feature for many years hoping that there would be someone that did this.  No 3rd party PDF maker that I’m aware of creates searchable PDF’s from DWG files.  OCR is a nightmare and isn’t 100%.  True 100% is directly loading the DWG into Acrobat Pro. Acrobat Enterprise Release Notes — Acrobat-Acrobat Reader Release Notes Here are DC versions.  I’m thinking I’ll have to write a script to open and save the dwg as an older

Hi folks, PDF files give me a pink background for transparent elements, and when importing an image with a white background too.I’ve tried:displaying transparency changing RVB/CMYK checking if there are disability options uninstall/reinstall update windowsI couldn’t reproduce on a different computer on windows. What could be the cause of this issue?

So it was bad enough that constantly had close 2-3 popups when opening Adobe Acrobat Pro, now it weaseled it’s way into my Windows 11 Notifications.  I don’t understand, is the monthly subscription I’m paying to Adobe not enough? Why do you think it’s a good idea to aggravate your customers like this?  Yeah I know there are settings I can disable in Preferences. Guess what, I did and you added more! Please, Adobe, stop the Enshittification of your excellent products!

Suddenly getting Acrobat using a crazy amount of memory on many users at work. Have tried clearing the prefs and the page cache. Even installed acrobat again on some machines but has come back 24 hours later. Any reccomendations for a fix would be great 

When I try to log in to Adobe Acrobat, a white screen appears and prevents me from accessing my profile. I don't even have the chance to enter my login credentials because the white screen appears immediately. I have uninstalled and reinstalled the program multiple times, but the problem persists. Could you please provide some advice on how to fix this? Thank you! 

The e-sign software page states: "Acrobat Sign Solutions can also be configured to meet industry-specific regulations around the world, including HIPAA." There is a Learn about compliance button in that section, which takes you to an e-Signatures page. Unfortunately, that page does not mention HIPAA. How does one ensure that one's account is properly configured to meet HIPAA requirements?  This is important because, as Adobe states elsewhere: "Ultimately, the customer is responsible for ensuring compliance with legal obligations, that the Adobe service meet [sic] its compliance needs, and that the customer secures the service appropriately."  In other words, Adobe should tell us how to check that we have "secured the service appropriately." 

Acrobat is currently my default software for PDFs. So when I double-click on a PDF, Acrobat opens up. After the start of Acrobat it seems to run some processes in the background and during that time, I cannot work in the document. Since this only takes a few seconds, I’m not really bothered by it. However, what bothers me a lot: once Acrobat is ready, it has lost the cursor focus. So when I open a PDF form, I click into the first fillable field to enter some data. Then I might be able to type in one or two characters, then Acrobat loses the focus (probably because it finished updating some stuff in the background) and puts the cursor to the first content of the document. Since I’m still typing, Acrobat then creates a comment at that position since it thinks that I’m typing to note something down. Is there any solution to this annoying behaviour???

We are in the process of remediating fillable forms for accessibility with training from an outside vendor. The vendor is advising the tooltip added in the field property is not enough as not all screen readers will read that and, instead, that actual text in the tag object properties should match the tooltip. All the fields currently have a tooltip but I’m questioning the added benefit of this extra step within the tag. Does anyone know if the tooltip is enough?ThanksMeabh

Hi everyone,I’m using Adobe Acrobat and trying to copy text from a PDF document, but I’m facing an issue where the formatting gets completely messed up after pasting.Instead of clean paragraphs, the text comes out with random line breaks and spacing issues, which makes it hard to use for editing or documentation.I’ve already tried:Using “Copy with formatting” Opening the file in different view modes Restarting AcrobatBut the issue still continues.Is this a known limitation in Acrobat, or am I missing a setting that controls text extraction properly?Would appreciate any help or workaround. Thanks!

This issue occurs between AutoCAD/ Vectorworks/Microsoft Office suite apps. When we print/ save as Adobe PDF, the raster images appear pixelated. This issue occurs on both MAC & Windows devices.I can’t share the documents due to confidentiality reasons, so if Adobe Help can reach out, I’d appreciate it 

When printing to the PDF driver this error happens and the print is not completed.  %%[ ProductName: Distiller ]%%XB9A2A82D not found, using Courier.%%[ Error: invalidfont; OffendingCommand: xshow ]%%Stack:[85 94 94 39 93 47 63 46 86 47 39 0](              )0.0[]10.0111.0false%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%%%[ Warning: PostScript error. No PDF file produced. ] %%How is the error fixed?Thanks,Carl

When I compress a PDF file in Acrobat Std, the file is auto compressed to half the size, i.e. a 5 mb file is compressed to 2.5 mb. Question 1: assuming 2.5 is an acceptable size to send to a receiver, am I correct in saying that the receiver will be able to read the 2.5 mb file as clearly as he would the 5 mb file? Question 2: Is there away to create a variable compression with Acrobat Std, or possibly with a tool?a-jimjks

After the last set of Acrobat updates, I cannot edit headers & footers. I can add them to a document, but even if I try to edit them immediately after they are added, I get the message "Header & footers cannot be detected." Any solution?It is a simple problem as I have described it. The files are created with AutoCAD, MathCAD, spreadsheets, Woodworks, etc. It just cropped up on 01/26.  I can delete the headers/footers and re-add them. But, it is a pain & the software should work.

I have adobe pro and this has worked in the past, but has stopped working.  I want to change a signature in fill&sign - the X to delete a signature is grey, won't let me delete so I can change - HELP!