RoboHelp

I have tried and tried with RoboHelp. I moved to it after 10 years of MadCap Flare use looking for something new that was more actively maintained, I thought RoboHelp was the answer, but no.The app is brittle and full of bugs. The logic behind dynamic content filtering is completely broken and the Frameless output does not work with custom JavaScript, even if I include it as an asset in the skin because the order in which the content is loaded means the JS is looking for elements that don’t exist. I cannot get around this despite trying different approaches for months. Occasionally the “insert paragraph here” blue line gets rendered in actual output because RoboHelp edits the page source to render it in real time (wtf?).I have raised many bugs that have not been acknowledged.The “official” help is woeful and everyone just gets sent to Peter’s site - which is good - but shouldn’t be the official RoboHelp resource.I managed to put together some really useful scripts with the help of Clau

Hi All,I could use a little help with my frameless template. I created it based on the Orange skin and adjusted it to my company’s CI. However, the search bar is displayed within the title of my help. I cannot find the setting I have to adjust to move the search bar more to the right. Any ideas what I have to change?Thank you,Karin

Has anyone been successful in creating WCAG (2.0, 2.1, or 2.2) compliant output using Robohelp?I’ve tried several iterations and I’ve found that at a basic level the output doesn’t seem to meet most standards. I thought it might be because of my project-level configuration/specific things I’ve changed, but I’ve also tried generating test default projects HTML5 and Frameless and even the frameless comes back with many errors and alerts using ARC scan (TPGI).Note: I’m concerned about topic-level issues such as heading order, alt text implementation, etc. My major problems are navigation/layout concerns baked into the Robohelp output cake. Any tips, tricks, or, even better, WCAG-compliant templates I can download and repurpose for our projects.Thanks in advance!Results for some out-of-the-box layouts: Frameless (Top Navigation)Frameless top nav ARC accessibility scan results.Frameless (Default) Frameless nav ARC accessibility scan results.HTML5 (Default)HTML5 ARC accessibility scan result

Using 2022.6.34. Forgive me on this question:Where do I edit the frameless header, specifically in the 1 and 2 illustrated in the image below? I want to disable it from going to the homepage and/or making it go to a particular topic in the TOC. Thank you SO MUCH! 

On a random machine, clicking CS help from any page opens a new window and the UI is opened again in a newly launched window instead of the Help doc. On debugging, it is found that the randomly generated UI installation ID of this machine has the string 'bc-' in it. Due to this, the code below, present in .htm files, opens an incorrect URL when the CS link is clicked.if (window.gbWhTopic){var strUrl = decodeURI(document.location.href);var bc = 0;var n = strUrl.toLowerCase().indexOf("bc-");if(n != -1){ document.location.replace(strUrl.substring(0, n)); bc = strUrl.substring(n+3); }The UI installation ID is 937ade1c-baad-4ae7-babc-c42fdd218d78We need find some way so that the var n = strUrl.toLowerCase().indexOf("bc-"); does not match the randomly generated installation ID. The installation ID is generated at the time of UI installation and cannot be changed.

I’ve gone into great detail to ensure that all fonts everywhere are coded for the correct color. Never had a situation like this before. No matter what I do, fonts are goofball. Like this: 

I deleted the assets folder on the author/contents page. All my pictures were removed that I added to the project. Is there a way to bring the folder back and add all my pictures back to where they should be? Restore the folder?

I renamed the project, in FrameMaker and changed the title in Project Settings.  I believe I have correctly modified presets.The old title continues to display, while everything else looks good.A string search shows this title in the generated toc.new.js file in the whxdata folder, but I can’t figure out where it is coming from.  I deleted the !SSL! folder and recreated - still no change.  Where can it be coming from?Thank you,Barbara 

How do I customize the Studio Frameless Output Skin in RoboHelp 2022 so the right panel can be expanded after 175% zoom?  When zoom is higher than 175% the right panel is automatically hidden.  This occurs so the body of the online help has more space at higher zoom levels.  The skin provides an option to expand the left panel; however, there is no way for a user to expand the right panel to set a topic as a Favorite. The Favorite tab can be expanded, but it only shows topics already set as a Favorite.  The fav-button is not available, so users that require higher zoom levels are not able to save topics as a favorite.  Note: Because the right panel cannot be expanded, the Mini TOC is also hidden. 

Hi All,in Robohelp version 2026.3.13, some things seem to be no longer working correctly with Content Filters, Condition Expressions and Merged Help.I tested with the sample project Compass Travel, output preset "Compass Travel Red Green Skin".Expectation as defined on Peter's site and as it worked before: active content filter shows either topics that are untagged or have the respective condition tag applied.1. Display of topics without condition tag- The topic "Exploring Ancient Maya of Honduras" has no condition tag- it is stored in the folder "Leisure Travel" which has the tag "leisure" assigned in the TOC- all topics in the folder "Human Resources" do not have a condition tag and also the folder does not have a condition tag assigned in the TOC--> with active filter "Corporate", the folder "Leisure Travel" is not displayed and thus also not the topic "Exploring Ancient Maya of Honduras" --> incorrect behavior, the untagged topic should still be displayed.--> the topic can

HiI'm trying to style text that triggers popups differently to text that triggers links (a dotted underline rather than the standard solid underline). The RH styles UI doesn't appear to give this option, so I've tried adding the following to the code:<a href="myfile.htm"><span style="text-decoration-style: dotted;">Users</span></a>Alas, the <a> style unexpectedly overrides the embedded <span> and the underline remains as a solid line.Have I flubbed the coding ? Is this a deficiency in RH? Are there other tricks you can share?TIAGeoffrey

I'm using RoboHelp 9 (I know...very old...not my decision) at my company, and I have this annoying problem. When I use Source (HTML) view for a help topic, and I start typing or use the arrow keys, the blinking cursor disappears. If I click the screen again, the cursor reappears, but as soon as I start typing it goes away. I fixed this years ago (don't remember how), but I had to reinstall RoboHelp and the issue is back. I could swear it had something to do with workspace settings, but I can't figure it out. I also searched using Google, Google AI, and Peter Grange's site, but there's no info. Any help would be greatly appreciated. Thanks!

I am converting projects from RoboHelp 2017 to RH2022, using the "Upgrade RoboHelp Classic Project" option. In one project, the error "Upgrade project failed" appears, and when I click "View log," I get an empty screen.I found a similar problem described on the Adobe website, but its answer didn’t seem relevant to my situation.Now what? 

As noted in my question, screenshots have disappeared from my online output of RH2017 (Webhelp), as well as some topics. The Word and PDF versions are fine, but when I checked the HTML, I saw this:<style type="text/css">/*<![CDATA[*/A:visited {    color: #800080;}A:link {    color: #0000ff;}/*]]>*/</style></head>Any ideas?Thank you,Lon

Upgraded to 2026.03.13 yesterday to see if it fixed previous issues.Failing to hide conditioned text: FixedExact search retuning double results: Not fixedThis morning in the process of publishing a help file I found a new issue that I have confirmed in 3 different documents on two different projects that was not an issue before 2026.03.13.The issue is this: I am getting an extra page at the end of my PDF documents. It is a blank page formatted using the common layout.It appears after my back matter.I have deleted my backmatter and it was still there. I deleted all the articles and it was still there. Even with the only thing in my document being my TOC in my front matter, I have a blank page added to the end of the document that is formatted using common layout.Here is what the extra page looks like: Here is the TOC for that and you can see there are no common pages included. It is front matter with TOC and empty backmatter. I have tried this with multiple PDF outputs on one project an

I had a project created using RH2019 classic version similar to webhelp, and have migrated it to the 2022 version, but have not been able to create an output similar to 2019 version. What is the best way be which I can replicate the RH2019 output screen profile in RH2022 so that my output folder packages remains the same.Also I'm unable to find the show hide toc navigation bar which was previously present. How do I customize the preset so that my functionalities remains same as the older version. Also, is there a plan to introduce the older webhelp traditional skin output preset in the upcoming releases of Adobe Robohelp 2022. 

Please note that in 2026.01 the logic of AND/OR in Condition Expressions has been reversed. The issue is described in this post. You can either amend all your expressions or wait for an update that Adobe are working on.Also note that a minitoc in the right panel of a frameless skin will work locally but not in a published output on a server. That too is being worked on.There is further information on my site regarding your options.See https://www.grainge.org/RoboHelp/Issues/Issues.htmMy site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Hi All,I am just testing the most current version 2026.03.13It seems, that an empty page is added at the end of PDF creation. This happens with my project as well as with the sample project About Robohelp. I couldn’t find any setting that would cause this. Any ideas? Can anyone confirm this behavior?Best regardsKarin

Just downloaded the release - and once again, struggling to find release notes. How hard is it to actually provide release notes when you release a product?

Guidance Needed on Adding ALT Text for WCAG 2.1 Compliance in Responsive HTML5 Output (RoboHelp 2026.03.13) Hi everyone,I’m currently working on improving the accessibility compliance of our documentation generated using Adobe RoboHelp (Version 2026.03.13).We have a significant amount of legacy content created over several years, and we’ve identified that many images across topics do not have ALT text defined. This is a concern from an accessibility standpoint, as it does not meet the requirements of World Wide Web Consortium WCAG 2.1 guidelines, particularly under text alternatives.Looking for guidance on the following:Best approach to remediation: What is the most efficient way to add ALT text to a large number of existing images? Are there any bulk editing options, scripts, or workflows within RoboHelp that can help streamline this process? Responsive HTML5 Output Compliance: We are using the Responsive HTML5 preset for publishing. Does this output type support WCAG 2.1 complianc

Hello everyone,We are pleased to share that RoboHelp (March 2026 Release) is now available.RoboHelp (March 2026 Release) delivers important fixes to enhance publishing stability and conditional expression reliability. This release improves topic navigation and TOC highlighting behavior in projects containing a MiniTOC after publishing to RoboHelp Server and restores expected behavior for AND/OR conditional expressions.For details of all fixed issues, refer to the Fixed issues page. How to installTo install, please follow the instructions mentioned under Install the update: 1. If you are updating from RoboHelp 2022.1, you must manually download and install RoboHelp (March 2026 Release) from Download RoboHelp page.2. If you are updating from RoboHelp 2022.6 or 2026.01 version, click Help > Check for Updates.Thanks,RoboHelp Team

Upon updating to Adobe Robohelp 2026.01.11 version, the system is no longer applying my conditional build expressions. The condition tags still exist in the project. They still show up in the UI’s author view.  If I use the UI’s Output view and look at the output presets, I can still see the condition expressions. Everything looks as expected.If I use the UI’s preview mode and select either condition tags or condition expressions and then select appropriate options for either selection, the system no longer displays the expected content.If I generate the output (and this is where I noticed the issue), my output includes ALL content, not observing any condition tags.Is anyone else experiencing this?Is there a way for me to roll back this update? I need to publish updates, but I can’t if I am publishing everything when I need to be generating six different versions of the online help.

Is anyone else having issues with snippets in the 2026.01 update?The first instance of any snippet I add to a topic appears normally, but if I add a second instance of that same snippet anywhere within the topic, it displays as an empty blue box in the topic and is not included at all in the output.If I add a second instance of a snippet somewhere in a topic before the original one that displayed fine, the new snippet now displays okay, but the one that used to work (but is now further down in the topic than the new one) disappears. 

Version 2020.8.34Nous voulons traduire notre projet en anglais, et nous avons créé le fichier de traduction, exporté la notice en fichiers .XLF et envoyé à un traducteur. Mais lorsque nous voulons réimporter, les fichiers .XLF ne sont pas reconnus/détectés par RH, même si on ajoute le fichier de mappage. Nous avons essayé de recréer le fichier de traduction, ça ne marche pas plus. 

Hello,We are working on upgrading to RH2022 from RH2020. We have 50+ outputs, mostly PDFs, to generate from each of three projects, and a few from a fourth project. We have been using TCCLE to run the generation bat file, but unfortunately, this is not working with the newest version of RoboHelp, 2022.5. They don’t seem to work together.I have seen references here to larger projects with greater numbers of outputs and I am hoping someone may have some suggestions for a scripting vehicle(?) that will help us get RH2022 to generate all my outputs reliably. I appreciate any suggestions and feedback that you are willing to share.Thank you.