解決済み

My newly purchased laptop features with intel’s new CORE ULTRA X7 358H, Arc B390 iGPU. Lightroom simply cannot recognize the GPU and cannot use the hardware acceleration. When will the new hardware get support?

Hello, I would like this to reach the billing department. I would like my account to be permanently cancelled, I no longer require to use your software and I cannot afford to continue to use it. unfortunately your account settings has made it impossible to cancel my subscription and somehow you still manage to debit $80 or so from my account even though I have blocked my card. You want me to update my billing information before I can make any changes to my account. I am getting frustrated having my money just taken from me from your billing team which deliberately makes it difficult to cancel my account. What I don't understand is why I have to update my billing information to cancel my account? I find that extremely brazen and deceiving as a cooperation who has multiple millions why do you need to exploit me? I will continuously follow up on this every day until I am guaranteed that I will not have money taken from me. I have read numerous complaints from other users experiencing the

Hallo,ich kann meine dauerhafte Lizenz von Adobe Creative Suite CS 5.5. nach Neuinstallation auf einem anderen Rechner nicht mehr aktivieren, da die vorherigen Installationen auf alten, defekten Rechnern lagen.  Eine softwareseitige Abmeldung - so wie es Adobe vorschlägt - ist daher nicht mehr möglich.Die telefonische Adobe Hotline konnte nicht weiterhelfen, da diese wohl keinen Zugriff auf die "alten" Aktivierungserver haben. Eine Rücksetzung der Aktivierungen auf diesem Weg ist daher leider nicht möglich.Könnte ein Adobe-Mitarbeiter bitte ein globales Reset meiner Seriennummer [1409-xxxx-xxxx-xxxx-xxxx-5637] durchführen?Den vollständigen Code sende ich gerne per privater Nachricht.Vielen DankStefan

I'm making a sign for someone and the naming convention is first initial last name. For example John Smith would be written J. Smith. The problem is that whenever someone's name begins with an A and I write "A. Name" it changes the formatting to a numbered list which has a larger space between the initial and last name.  When I turn off numbered list, the "A." disappears. What can I do to turn this off? 

Hello. I would like to ask for help regarding my refund concern.I have already followed up with Adobe Support, but I still have not received my refund even though it has been more than 7 business days. A previous support agent also left the conversation without resolving my concern.I understand that I should not share personal details publicly, so I can provide my case number or account details privately to an Adobe staff member if needed.Can someone from Adobe please help review this and advise me on the next step? Thank you.

How to open the “Character Styles” panel?I found this:try {    app.scriptMenuActions.itemByID(8481).invoke();} catch (e) { $.writeln(e.message) };But I don’t know where to look up “itemByID” for character styles.

We get a lot of posts in the Photoshop forum from people trying to use Generative Fill on still images with too much skin exposed, and getting the Does not meet our guidelines error message.  I was trying to create video in Firefly earlier using this picture of my brother, and got the same message.  My prompt asked for my brother to climb on the pig’s back and ride it like a bucking bronco.  It’s something we really did do a couple of times in the 1950s when dad was not there.  I got the same error message, and I’m guessing that the Ai interpreted the pig as exposed skin, but I am also wondering if it was able to reject it on the grounds of cruelty to animals?  I was using Veo 3.1  

I would like to understand why the new Generative AI options for inDesign that cost credits, were on by default?Briefly, I have ended up with an annual medical report full of hundreds of unwanted, incorrect alt texts that I have had to remove.To add insult to injury, these unrequested alt texts cost credits! There is no simple way to strip these out (tip: please add this feature) I have had to resort to a python script to clean this document This could have been avoided if my inDesign update had offered me this feature via an opt-in dialog.

après avoir obtenu l’image PNG souhaitée avec FREFLY, je souhaite convertir le fichier obtenu (PNG) au format .IA (illustrator)

Hello everyone!, I know that support for adobe flash player is discontinued, but is it really impossible to make links to download the latest versions for all browsers, I have kst games on flash, but now I can't play them, all normal companydelay archives, such as old video drivers, like the same company Nvidia, if someone has the opportunity, please share the versions for browsers Google Chrome and Internet Explorer.

Dear all,Has anyone experienced the same thing after updating to version 20.4? That Compatible GPU and Monitor not detected.For the information with previous versions never experienced the same thing, below is my specisification lapotop:CPU: Inter Core i5 Gen 11thGPU: NVidia Geforce MX330.Please advice how to solve it.Thank you

Hello,With the help of ​@Winfried Reng , for a text selection I could use the Find/change function with “regular expression” in order to add brackets around the text selection. But now, inside this “regular expression” I would like to delete also the comma before this text selection.So, I would like to select from the comma to the text selection (by example here :  , soprano) and in a single regular expression, do  two things : delete the comma and add brackets around the text selection.How to do it ? 

I run the latest version of Lightroom Classic on an M1 MacBook Pro with 2Tb of memory, about half of which is in use; I want to transfer my library of about 120,000 images that’s just under 5Tb on an external drive to a new, larger external drive. My catalogue is on my desktop. I’d really appreciate having the simple, idiot-proof instructions on how to do this. Thanks!

My Photoshop 2020 was non-responsive on my Mac Pro 2010. Even after Disk Utility, zapping the PRAM, and unplugging the unit while pressing the Power Key. I then unistalled PS thinking a fresh re-install would make things right. PS 2020 no longer appears on Creative Cloud. Is there a legit source for an install .dmg for PS 2020 out there somewhere? I'm shooting blanks. 

Have a radio button when triggered to display a business card as either single or double sided. When single sided is selected, it displays as it should. Moment information is keyed into the fields below it; the single sided button deselects itself. Double Sided is unaffected and are linked to each other. Any idea as to what may cause this?The radios do trigger hidden fields where some of the fields below would display in a cards preview window.

This is test question

So I have sets of illustration in separated artboard (same layer) in Illustrator. But when I am importing it to InDesign, some parts of the illustration is missing. It occurs on some illustration, especially reused graphic asset from Freepik. Funny enough, this isn't happening using the previous version of Indesign. Right now I am using the current latest 21.0 (not beta). What I have done for the workaround;saved into a new file, only the error artboard. not working.saved the error artboard into EPS, works. But I wish everything works in native format.  

I’ve been having major issues with InDesign locking up ever since this update. It doesn’t crash so it doesn’t send a report either. At least two times every day, I need to either force quit the app or restart. It is very frustrating!

This is probably an elementary question, apologies because I can't seem to find an answer.I want to create a rectangle and resize its proportions. I can resize it while keeping the default proportion, but there doesn't seem to be a way to draw a rectangle of the length and width I want while keeping square corners, besides tediously dragging each point and eyeballing the straight lines. Am I missing something?

Hello.I was not able because I have very limited computer skills and the instructions were very difficult for me to try and cancel the free trial and I was charged and I want a full refund.I accidentally gave my credit card number and was charged for a service by mistake.Attempted to cancel using instructions provided but they seemed to difficult for me to understand. I tried to cancel directly through Adobe but was instructed to cancel through Google services , payment and subscription.Did not see the Adobe subscription so I couldn't cancel in Google services. Cancelling in Acrobat wasn't an option.Please refund me my $69.99. please don't scam me I barely have any money to eat . Please help .I couldn't cancel so I just waited for the charge to appear on my credit account to dispute.Please provide alternatives for me to get credited back. I had to cancel the credit card number I used and I have a new credit card number.Please help.I need to have this fixed right away.Glenn Miller [P.I

Hello everyone.With the latest update, thumbnails of my recent files are no longer visible on the opening home screen/opening screen of Illustrator. The My Files/Open Recent Files list shows the 30 most recent files  - nothing has changed here and it works. Resetting illustrator settings doesn't help. Turning the GPU on/off does not help. Deleting older version settings/resetting current ones doesn't help either. All methods indicated on this forum since 2019 do not work 😕😕 Some program bug - nothing can be done about it. Has this happened to anyone else? macOS 15.0.1 SequoiaIllustrator 29.0Thx Tom

I want my refund of rupees 890.

Ao abrir os arquivos PDF enviados pelo meu banco, deixei de ver o documento,  as letras ficam ilegíveis 

This is getting rejected as an IP Refusal rather than, say, for quality issues. Just wondering if anyone has any insight.Title: Woman with sparklers in American flag bikini top at sunsetKeywords: fitness, athletic, patriotic, USA, July 4th, Fourth of July, woman, American flag, tattoos, sparklers, sunset, outdoor, rippling abs, abs, crop top, stars and stripes, bikini top, bandana, short hair, blonde, cross, cross necklace, Christian, faith, golden hour, summer, field, park, flag, red, white, blue, stars, stripes, navy, vibrant, bold, Americana, fashion, sunglasses, muscular, strength, casual, denim, leather belt, light, celebration, festive, independence, joyful, happy, energetic  

I was unable to cancel my subscription.please help