解決済み

Hi,Has anyone else experienced an issue opening PDFs in the last few days? Everything worked fine until 2-3 days ago but now I open a PDF in Adobe without issue, then when I close the program and try to open another PDF, Adobe won't open. Nothing happens. I have to end the task in task manager and then the PDF will open no problem... but I have to end the task each time.  If I leave a PDF file open, it will open another PDF without issue. It's only when the program is closed completely and I try to open another PDF that I have this problem. It's easy enough to work around but annoying nonetheless... any thoughts on how to fix?  I've tried restarting my computer, uninstalling and reinstalling Adobe, didn't fix it. Running Windows 11 Professional on a laptop.     

I need to download premier pro 2023 and I can't see the previous versions because my computer can't support the latest version 2025, so I need the 2023 version, thanks

先月Adobe creative cloudのコンプリートプランの注文が重複してしまった事についてカスタマーサポートに電話したのですが「cloudcloudのかたは1をお選び下さいその他は..何番....」みたいなのが続いてこれの繰り返しでよく分かりません。どこに連絡すれば契約を取消せるでしょうか

Currently, I have selected an image and a text frame. I want only the image to remain selected after the function executes.Here is the code:I want only the selected image to remain after executing “exit();”.Thank you very much.var doc = app.activeDocument;var item = doc.selection[0]; var items = doc.selection; if (items.length > 1) { var sel = items; tx = 0 for (i = 0; i < sel.length; i++) { if ('TextFrame' == sel[i].constructor.name) { tx = sel[i]; } if ('TextFrame' != sel[i].constructor.name) { ob = sel[i] } } if (tx != 0) { getA(); exit(); } }function getA() { var a = 2 + 3;} 

My Adobe Stock contributor account was deactivated on February 10, 2026, due to “suspicious activity.” However, I did not receive any clear or specific explanation of what exactly was wrong. What is this “suspicious activity.” meanI have been a contributor for several years and have always tried to follow all guidelines carefully. I worked honestly, respected Adobe’s rules, and never intentionally engaged in anything that could be considered suspicious or abusive.I contacted support, but unfortunately, I only received generic replies directing me to read the guidelines again. I still don’t understand what caused the issue.I have a few important questions and would really appreciate any insights:Is it possible to restore a deactivated account in cases like this? What steps should I take to improve my chances of recovery? If restoration is not possible, am I allowed to create a new account? Would creating a new account violate the “multiple accounts” rule or another rules and lead to ano

Hi,Getting an issue with indesign and not recognising the calibri system font installed. From what I can see, there’s a new version of calibri with a latest windows update. V6.26 > V6.27.   Myself and colleagues are effected, and this is spanning across a lot of our documents. Replacing the font does not fully solve the issue as any forms text fields will not update to the font box.  I’ve seen a similar post regarding this with the same issue on times new roman which is marked as resolved but it most certainly not.  FYI, installing calibri via adobe fonts does not work, we are getting a conflict likely due to it already being a system font. We also running the latest version of indesign. Any help on this?

After upgrading to Monterey on my Imac all of my .eps files stopped showing the preview in the finder. This is a huge problem, has this happened to anyone else? Any idea on a fix?

When I copy and paste my CAD/shape from one illustrator document to another, the scale of the swatch pattern in the CAD/shape gets smaller. I have checked the document settings and everything seems to be the same.What could be causing this?

Hello Adobe Community, I would like to cancel my 7-day free Adobe Acrobat trial (which runs out in 5 days). But I am unable to access the ‘plans’ page under ‘plans and payment’ in the settings. The page just doesn’t load. I tried it with Brave, Microsoft Edge and Firefox, all with cleared history & cache, but nothing works. Here is a screenshot:  Please help me out. I asked the chatbot, but it just sends me a link to the page above, which I can’t load, lol. Can’t afford to be charged right now. Thanks. 

What does Adobe Acrobat do with the content it translates with AI? Does it keep or save it somewhere? Does it use to train its AI? Does it ANY use with it? Ideally, it should not even get out of my computer or be saved. I learned I can disable Cloud Storage sync so it does not save. I tried to ask the representative and after I asked a little more it disconnected itself and sent me to the Financial Department which I did not ask to go. I urge ADOBE to be very clear and honest with what it does truly with the data translated in Acrobat. 

I am being forced to reset my password every couple of weeks because I’m being accused of sharing my account. This is really annoying. I have a laptop and a desktop in the SAME ROOM!! I do most of my work on the laptop for the sake of convenience and mobility, but on many occasions have to use the desktop to handle some of the more intense files...plus it has the advantage of a much larger screen to work on. I paid for the subscription to install and work on 2 devices. Why should I have to sign out of one to work on the other? In fact, I often will be working with Illustrator on the laptop, then go to the desktop to view the file I’m working on with the large monitor, then back to the laptop because I may have to go mobile. THIS IS NOT SHARING MY ACCOUNT! IT’S HOW I DO MY WORK! PLEASE MAKE IT STOP!!!

I've found a number of tutorials on this subject, but they all reference earlier versions of AE and don't apply to the current one.  In particular, they end up modifying the AdobeCleanFontSize property which I'm unable to find in AE 2025.  I'd also like to increase the size of the UI icons.  Any tips greatly appreciated.

This just started happening last week.In Word I have added alt text to images. Create a pdf - no alt text. used “Save As Adobe PDF”, Acrobat plugin: “Create PDF”  and “Create PDF and Run Action: Make Accessible”. All same result - no alt text. Tried different images.btw asked other people to create PDF - the alt text is in the PDF. Any ideas of what is going wrong? 

Hi first time posting,  I wasn't sure where to direct this problem or what community discussion to put into.A week ago this started happening to my Creative Cloud Software.This problem is mostly present in CC and Premiere.PremiereThe timeline is glitching and won't play forward despite the video preview working. But can be previewed normally once the timeline in the Preview window is manipulated. Though, other software like Photoshop, Illustrator, and Acrobat are okay.Resolutions done:Repair CC.Fresh Reinstalls for all Adobe Software.PC Load testedChange Interface Colors.By any chance has anyone experienced this? Thanks in advance, and apologies again if this isn't the right forum to post into

Quero reembolso da cobrança feita em minha fatura 

Bonjour a vous, j’ai le même problème de de=ouble facturation comment faire pour annuler un abonnement sans avoir 223 euros de frais de résiliation  

Is there a way in DC pro to place a comment text box and then rotate it?Thanks,Todd

What is purpose of having two zoom-in?  

I've heard that the ability to register my PS CS5 license in no longer possile on my new Windows 11 system. IS this rtrue? Rather than waste a bunch of time and effort on something that won't work at least I could look for an alternative program that I can use. I don't use CS5 for montary gain and I refuse to get hooked into an expensive software subscription. If i need to learn a new program I'll do so but I will also carry a huge resent for Adobe after having paid for a program that can't be registered. That last part is what I've heard and hoping it isn't reality. I paid for a ligit license directly from Adobe and I expect it to work. Else I've learned a lesson. That applies to my Dreamweaver license. Thanks for any input. as well.

After the most recent update I had to create a document using assets from older indesign files that previously never gave any issues. Now the dropshadows from multiple (different objects) move all over the place (away from the object as if theres a fixed lightsource) when I move these objects. When I turn off the dropshadow of the object, move the object and then turn the shadow back on it will have the shadow in it's correct position. When I move the object around multiple times it will start glitching the entire page until I move my cursor over it again. When I change the path of the object the displaced shadow will snap back into it's correct position, making me think this is a graphical display issue.  In the example below you can see how the dropshadows moved. (left one moved up when moving the object down and to the left. Right one stayed closer to it's original position but offset, middle is the original position before copying and moving).  i'm working on a

I am unsure if it is a bug or an exporting issue going over my head, but I am creating some basic animations for a client; however, no matter what I do, the solid background color changes to the wrong hex value.I know this is not a media player issue because the issue remains the same if I export it as a .mov (ProRES) or .mp4 (H.264). I bring both exports to After Effects and confirm using the eyedropper. The correct Hex code value I am looking for is #1414D2 (it's blue). However, my exports bring out #1314D1. Which is very close, but my client is VERY SPECIFIC. I watched this video (VIDEO) as well as others that seemed to help with the issue, but this still didn't solve it.     I've changed color settings and export settings, the opacity of the solid/shape (making sure it is 100%), working color space, project settings, bit depth, assuming working gamma, output module settings, bit rate settings, preserve RGB (on/off), and I have watched tutorials with people runni

I have designed a 2 page form.The tab order was not how it was supposed to be so I started changing it.Page 1 is all fine and it went smooth.When I got to page 2 however it stopped working.No matter what I do, I cannot change the tab order for any of the fields on page 2.I tried again on page 1 and that still works fine.What is wrong with my 2nd page that is not allowing me to change the taborder?

I ran into a problem yesterday with placed images in my document not showing up properly when I exported the file to PDF. It was only some of the pictures, not all of them. At first I thought that there was something wrong with the original image files, so I re-saved them and even went so far as to delete the placed images and place them again. I reset the preferences. Nothing worked.Until now. I’m posting this in case anyone else runs into this problem. It turns out that the fill color of the rectangle behind the placed images had been accidentally set to spot color. Deleting that swatch and replacing it with a regular color swatch fixed everything. Hope this helps. 

Hello,I've been having a problem with the Frame.io extension since today. It simply doesn't work anymore, and it's impossible to connect to the service via Premiere or After Effect.An error message appears asking you to reload the extension and restart it.Despite this, it doesn't work.Am I the only one?Thanks in advance for your help

Since updating to 2021 over a month ago, my workspace keeps resetting.  When I open a file, sometimes it opens with my default, chosen workspace.  Sometimes, however, it opens with no toolbars showing and I have to manually go to Window --> Workspace --> Default.  (Default is the name of the workspace I created with my workspace set as I want it.)  How do I set it so that my chosen workspace is the workspace that always opens?  It's so frustrating to have to open it up nearly every time I open a file because it's not defaulting to that workspace!