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Hello,On March 26, 2026, I activated an Adobe Stock trial subscription (10 assets per month).After the trial period ended, Adobe attempted to charge me a subscription fee. I contacted Adobe Customer Support, and an agent manually canceled my subscription without any charges.Since then, I have not used my Adobe account until today, November 9, 2026.When I logged in, I noticed that my Adobe Stock account still had 70 available credits, despite having no active paid subscription.I downloaded one image using the standard license (1 credit). The download was successful, no payment was requested, and my balance decreased to 69 credits. The image now appears in my library as licensed.My questions are: Are these 69 remaining Adobe Stock credits valid and available for use despite my canceled subscription? Can I use these credits to license additional images without incurring any charges or future payment obligations? Is the image I already licensed valid for commercial use under the standa

Extremely Disappointed by Adobe Dropping Windows 10 SupportI am extremely disappointed with Adobe's decision to drop Windows 10 support for the latest versions of Premiere Pro.When I purchased my annual Creative Cloud subscription, there was no clear indication that support for Windows 10 would be ending during my subscription period. Had I known that, I would have reconsidered committing to a full year.What makes this even more frustrating is that Windows 10 is still a supported operating system by Microsoft and continues to receive security updates. There are millions of users who are intentionally staying on Windows 10 because their hardware is not compatible with Windows 11, because they prefer its stability, or because upgrading is simply not practical.In a professional environment, changing the operating system is not a trivial decision. It requires planning, testing, and ensuring compatibility with existing hardware, drivers, plug-ins, and other production software. Expecting pr

I opted for trial version of adobe that will end after 7 days but why 350 INR has been deducted from account

Does anyone else have this problem?I drag a graphic file (e.g. tif, jpg) onto the artboard, press the Embed button to embed it into the document, and it gets deleted. Sometimes I get a Sorry, an error occurred" dialog, but not always.I’m running Illustrator v30.8.2 on Windows 11. I rolled back to v30.8.2 only a couple of days ago (for an unrelated reason - an extension I use isn’t compatible with v31), so it’s basically a fresh install. Note that I’ve had the problem before the up- and downgrade to v31. So I don’t think it’s related to the up/downgrade.The problem occurs regardless of whether I use the Embed button in the Control toolbar or the Contextual Task Bar.I’ve tried restarting Illustrator, rebooting my PC, and resetting preferences, and none of these solve the problem.I’ve tried starting with a fresh blank document and dragging in a graphic, and Embed deletes the image immediately, so I don’t think it’s a memory issue. (Illustrator is only using less than 1% of CPU and 2Mb of

3日前からカスタマーセンターへの問い合わせが出来ないので(gwも近いので指定休業日なのでしょうか)、どなたか教えていただきたいです。去年の4/19日にIllustratorプランに登録し、今月の19日に自動更新されました。登録してあった支払い方法が利用できなかったため、その日のうちには引き落とされませんでしたが、Adobeからのメールで気づき27日に支払い情報を更新しました。しかし、丁度コンプリートプランのセールが行われていたため、Illustratorプランを解約しプランを変更しようとしました。(コンプリートプランを契約しようとした際Illustratorプランを解約してくださいとの表示があったため)そこで、Adobeのヘルプページを見ると購入から14日以内なら解約後の返金があるとの記載があったため、安心してIllustratorプランを解約しました。しかし解約を進めて表示されたページには￥0の表記と、解約完了のメールには｢お客様のサービスは2021年4月18日に終了します｣と書かれていました。14日以内に解約した場合返金があると書かれていたので解約し、コンプリートプランを購入したのに返金がない、その上問い合わせすらできないとなると納得がいきません。本当に返金はされないのでしょうか。また、問い合わせはいつできるようになるのかも教えていただけるとありがたいです。最近の騒動の影響で学校も立ち入り禁止になってしまい今まで学校のPCでしていた授業課題もできなくなってしまったことからやむなくコンプリートプランを購入したため、悲しいです。よろしくお願い致します。

Just updated Lightroom, loved it all this while but now there is suddenly an annoying white rectangle border around the top part of the UI, and it is *very distracting*. It wasn’t there before, and I would really appreciate if the tech team can fix it back to how it was before. Why is there now a thick white rectangle at the top of the window? So distracting  

After installing LR Classic the app is now so slow that it is unusable. Windows 11, strong PC.

I click on, for example, Photoshop when Creative Cloud has launched it goes through the opening process and then an Adobe message panel appeards stating ‘something went wrong’  Error 224.

When using Lightroom, I right click on my raw file and selelct "Edit in Photoshop".  I do my edits in photohop and the file comes back as a "-Edit.tif" file.  If I come back later and right click on the .TIFF file and selcet "Edit in Photoshop", the resulting changtes will be a new "-Edit-Eidit.tif" file.Is it possible for Lightoom to update the oringal "-Edit.tif" file instead of creating a new file?   I can do this in Lightroom Classic, but I do not see a way to do it in Lightroom. I've tried searching thorugh the internet, but all of the feedback is related to Lightroom Classic.

After I Import a video into Premiere Pro the audio is slower than normal. I was able to fix this by speeding it up to 900%, but I only have a few seconds of audio because most of it was cut off. So my question is, how can I stop the audio from getting slowed down?

After effects will not launch, last thing on splash screen is mediacore, not even as admin in safe mode with no 3rd party plugins and reset preferences.Posted here because it seemed to start when using After Effects, but no Adobe video apps will load. AfterFX 25.4 and 23.6, PPro 25.4 and 23.6.8, Media Encoder 25.4 all crash at splash screen. Photoshop loads OK, but I thought Creative Cloud app was very sluggish for a while too, though now it's OK. Dell XPS 15 9520, i7-12700H, 64GB RAM, RTX 3050 laptopWindows 11 24H2 latest update KB5063878After Effects 25.4 and 23.6Premiere 25.4 and 23.6.8Media Encoder 25.4 I don't use many scripts or plugins, but had recently installed a script "DuplicateFrameRemover.jsxbin" into After Effects by copying this file into Support Files/Scripts/ScriptUI Panels. It worked well for a day or two across restarts. When this problem occurred I removed but issue persisted. If this didn't cause it then this is pretty random, but there are

For my new account, I already uploaded 6 file , but it not approved, not canceled, and not pending; they are in new, not referent In review. I need help how can I solve it.

Text is very hard to use for Chinese text. When using CJK fonts, users frequently encounter missing character "tofu" boxes. Please add a feature where Adobe AI detects a missing character in a text box and instantly generates a matching vector glyph in the exact style and weight of the active font.

Just updated - No more Lumetri Color panel. So annoying. Years and years of fast turnaround and quick color editing, gone. I stuck with premiere because I don’t like all the color wheels and fancy adjustments that the davinci users love. I like my quick and easy color editing. Very disappointed in Adobe for removing this and adding a whole color tab. Why?I understand you can still find the Lumetri Color "effect" in the effects tab but that means I now have to drag and drop the effect over every clip. so dumb.... I cant be the only one that feels this way. Just add the Lumetri Color tab back please.

Dear Adobe Stock Support Team,I am writing to report an issue with my Adobe Stock Contributor account. I am trying to sign up for the first time, but I am receiving an error that multiple accounts are not allowed.I want to clarify that this is my only account, and I have never had another contributor account. Please investigate this error and help me activate my profile so I can start contributing.Best regards,SOAYEBMEMBER ID: 213736532[email removed by moderator] 

We have a Cutter who is still using the Version “Premiere (25.1)” and a lot of Projects are saved in this Version. Does anyone have the Installer of that Version?

Hi I have a problem with my suscription. I bought an IA Reader for Adobe but in my process of purchasing I wrote wrongly my email address so they assigned this service to another account.I would like to unify my accounts in this account and erase this wrongly address How can I do it?Regards  

PP 2017 has a bug where when you save to a newer version of PP, like 2018 or 2020 it does not carry the markers over with all the transcriptions.  I've assigned these markers to individual video files that I've already imported into Premiere Pro and as a workaround I exported the markers from the older version of PP 2017 as CSV files but there is no way to import them?  How is that possible.  Is there a solution where I can import my CSV files with teh markerker data and assign them to their respective files?  Please help.  It took me weeks to transcribe all of this info.  Why can you export but there is no obvious way to import?

I have a Table of Contents that works fine in the document, but in the dialog box the indenting doesn’t look right. Not a functional problem, just bothers me that I don’t understand why it looks like this or how to fix it: 

I have selected some text that may contain images Rectangle、Oval、Polygon、Graphicline。I don't want to distinguish what these objects are, I want to push them all into one collection.I want to use for to traverse them in the future. Can it be achieved?like this:var d = app.activeDocument;var sel= d.selection;var s= d.selection[0]; var ob=[ob0,ob2,ob3.....]for(var i=0;i<ob.length;i++){ob[i]} 

Do you see any obvious reasons for rejection? 

I'm extremely disappointed with Behance's support and how my account has been handled.I'm a paying Behance Pro member, and all my portfolio projects were suddenly made private without any warning or explanation.It appears this may be related to a separate account flagged for spam. However, our account is completely different and had no direct involvement in any spam activity. Despite this, our entire portfolio has been affected.I've already contacted Behance Support multiple times but haven't received a single meaningful response.As a paying Pro member, this is incredibly frustrating. Our portfolio is essential for attracting clients, and this restriction is directly affecting our business.Can someone from the Behance team please manually review our account, explain the restriction, and restore our projects? 

Many years ago, I bought a set of Photoshop CS1 boxed products. Although pirated software was rampant in my country at that time, I did not agree with the practice of using pirated software, so I spent a high price to purchase it. However, now it seems that this was actually a wrong decision. Purchasing genuine Adobe software actually does not provide any guarantee! CS1 for Win is the first product to use activation technology, and CS1 for Mac does not require activation. Unfortunately, I purchased the for win version!Because I am not an industry user, I only use it occasionally and it remained idle for many years afterwards,Recently, when I wanted to use it again, I found that it could no longer be activated,I have already communicated with Adobe customer service 6 times regarding this issue. Can you believe it?They should be very clear about the problem I am facing, but they cannot solve it. They repeatedly provide mechanical responses(EOL), urging you to pay the subscription fee or

I am being charged by Adobe saggart Dublin, but I have no activated plan. I tried to deactivate it from my bank app but it keeps on taking the money. How do I stop this?

Dear Adobe Support Team, I have just noticed that I have been charged CHF 11.90 monthly for a subscription I did not purchase. It appears it might be related to Adobe Express, but after thoroughly checking my Adobe account, purchases, and billing history, there is no record of this subscription. This situation is highly concerning and resembles a scam, which is not something I would expect from a reputable company like Adobe. Please investigate this matter and cancel the subscription immediately. I would also appreciate confirmation that no further charges will occur. Thank you in advance for your prompt assistance. Best regards,Islam Salikhanov