Stock

I have hundreds of photos paid for at Adobe Stock. I cannot access those photos. The error message says “could not load libraries.” I am accessing using Google Chrome and Macbook Pro. Can someone please help? Many thanks.

Here are some assets I found that are clearly AI, despite excluding AI-generated content in the filter. Probably worth looking at their individual profiles too.211091742820977335952123170719799050905209484108119543831822165115742216407739820112842862155853936Also, please just add a report button for this? This can’t be the most practical way to go about it.

Hello, I would like to report the following assets for not disclosing that they’re Generative AI and showing up in search results despite “Exclude Generative AI” being selected: Vsai young woman enjoying cycling with backpack, healthy lifestyle Stock Vector | Adobe StockVsai young women friends riding scooter traveling together Stock Vector | Adobe Stock (this one also has the Nike swoosh symbol which is trademarked)Vsai happy woman riding a red scooter during summer travel Stock Vector | Adobe Stockcruise squad funny summer vacation cruise matching Stock Illustration | Adobe Stocksummer vacation background Stock Illustration | Adobe StockCancun Mexico Vacation Beach 2025 Trip Stock Vector | Adobe StockLiving The Dream One Bad Decision At a Time Raccoon Cowboy Stock Vector | Adobe StockSummer vacation t-shirt design. Stock Vector | Adobe StockYoung Man Playing Acoustic Guitar While Camping Illustration Stock Vector | Adobe StockSummer vacation t-shirt design. Stock Vector | Adobe Stock

Is there any way (aside from posting here) to report individual Adobe Stock files that are misleading/incorrect?  I just licensed this file and downloaded the vector version of it, which was a JPG pasted in an Illustrator file. https://stock.adobe.com/images/delicious-chocolate-cake-slice-with-strawberry-on-top-isolated-on-white-background/1661113016?prev_url=detail

I have had an Adobe subscription for over 15 years and have built up a lot of stock credits, but moving to a less expensive subscription means I would lose what I have paid for. That does not seem like a good business practice. It is unfair to an individual user. 

I’ve just downloaded this as a vector but the opened AI file is just an embedded raster image.A vector road map of the city of Colchester in the United Kingdom on a white background. Stock Vector | Adobe Stock I’m on an unlimited Enterprise license so I’m not looking for the credit refund, although believe when I highlight issues the credit should be deducted from the contributor.  

Wir möchten dieses Stock-Foto zurückgeben, da die Qualität zu schlecht ist (Hintergrund pixelig, Doppelkonturen):https://stock.adobe.com/de/images/banner-with-dahlia-flowers-scattered-on-a-pastel-background-natural-vintage-greeting-card/671123532 Wir haben auf stock.adobe.com keine Möglichkeit gefunden, einen Reklamationsvorgang einzuleiten, darum wenden wir uns jetzt hier an den Support. Eine Rückgabe der Credits wäre in diesem Fall wünschenswert.

Buenas tardes a todos,   Estoy intentado comunicarme con ustedes por llamada pero no encuentro respuesta. Entiendo que es por la coyuntura del COVID-19. Espero que todo su equipo se encuentre bien y cargando energías para cuando todo esto termine. Bueno, mi pedido es que deseo solicitar el reembolso de una factura que me fue cobrada el 14 de marzo del 2020 por el plan al que me afilié. Sin embargo, no he utilizado el plan y no lo pienso utilizar más dado que por el momento no requiero el servicio. El código del pedido cobrado el 14/03/2020 por el servicio que no utilicé fue: ADB095261007PE. El número de orden de la factura es: 7006214819. Por favor, espero su atención inmediata en el reembolso del servicio que no utilicé  a la tarjeta de crédito cobrada. Asimismo, luego del reembolso, espero la posterior anulación o desactivación del plan para evitar generar un cobro innecesario el 14/04/2020 ya que tampoco estoy utilizando este servicio este mes.    Esper

Recently downloaded an asset from Adobe Stock (https://stock.adobe.com/uk/images/building-web-icons-in-line-style-hotel-hospital-apartament-city-town-house-mall-coffee-collection-vector-illustration/780136570?prev_url=detail) - this asset has clearly been created from a very poor quality image trace in Adobe Illustrator. These are also not editable strokes. I would imagine that all of the similar assets from this creator are the same.  Adobe needs a way of reporting slop like this. I would also like a credit refund for this rubbish. 

Hallo, ich würde gerne meine Kreditkarteninformationen aus dem Konto löschen und diese nicht dauerhaft einspeichern, sondern lieber jedes Mal bei einem Kauf eingeben.Wie ist dies möglich?Vielen Dank und viele Grüße

For some AI generated images we have found an XMP tag <Iptc4xmpExt:DigitalSourceType>http://cv.iptc.org/newscodes/digitalsourcetype/trainedAlgorithmicMedia</Iptc4xmpExt:DigitalSourceType> “DigitalSource Type”The value - trainedalgorithmicmedia = AI generated.Once the image is downloaded from the stock site this appears to be the only indication in the file of the origin.It is not used consistently though. Having a look through 10 AI images, it was found in 3 but not the other 7.Is there a place in the file contents where an AI original is indicated that can be checked?  If there isn’t that would be pretty disappointing on Adobe’s part.   AI is a pretty noteworthy part of an image’s provenance and should be in the file. 

Now In Google chrome and DuckDuckGo clicking a stock item opens AI studio instead of opening the stock item details. At the same time—exclude generative ai is missing from filter menu. Only shows on initial search..Hey Adobe some of us creatives don’t use ai!!! Some of us can’t legally use ai..WTF are you doing! Stop shoving it down are throats. We get it.. If your going to cater to ai your going to lose your creative customers. I’ve already moved 50% of my purchases to other stock sites because of this ai trash your promoting We don’t need ai studio 

Ce post pour pousser un coup de gueule. Je suis graphiste depuis 25 ans et j'utilise Adobe Stock depuis au moins 20 ans. Depuis un an, je constate une nette dégradation des résultats de recherche et de la qualité des fichiers sur la plateforme.J’ai des remontés d’images qui n’ont aucun rapport avec les mots-clés saisies, des visuels bas de gamme en premier résultat de recherche malgré les filtres sélectionnés, c’est une perte de temps considérable car plus de temps pour trouver des images professionnelles de qualité exploitable.Vient ensuite le problème des visuels générés par IA. Dans 98% de mes recherches, je coche l'option « Exclure l'IA générative ». Malgré cela, les résultats restent pollués par des images créées par IA. Sur une image de type photo, je vois par la colorimétrie contraste que c’est de l’IA, mais pour un fichier vectoriel, c'est invisible : on  le découvre seulement à l'ouverture dans Illustrator. Résultat : des crédits perdus sans solution pour un remboursement. Auj

I have an old Fotolia customer account that was never migrated to Adobe Stock. I need access to my purchased licenses and download history, but the Adobe support chatbot will not connect me to an agent because my Adobe account has no active plan.How can I open a support case to verify my old Fotolia account and recover my licenses without purchasing a subscription? I can provide my account details privately for verification.

Hi everyone, I’ve been an Adobe Stock user for years, mainly downloading high‑quality, professionally produced vector illustrations. Recently, though, I’ve started noticing a growing number of extremely complex vector files that are clearly AI‑generated images auto‑traced in Illustrator. These files look fine at first glance, but once you open them, they’re filled with thousands of unnecessary points, messy paths, and chaotic structures that make them nearly impossible to edit, customize, or even work with efficiently. What used to be clean, intentional vector artwork is now being replaced with AI‑generated “sloppy vectors,” and it’s becoming a serious issue for those of us who rely on Stock for production‑ready assets. This isn’t just about aesthetics, it's a workflow problem. These vectors are a lot, disorganized, and not suitable for professional use. I think it’s important for Adobe to look more closely at the quality control of vector submissions, especially with AI

I keep getting an "An unexpected error occurred. Press "Return to Audio" to return to the Audio page and retry your search." message after selecting any music genre and before any list of music appears. This happens in Safari and Firefox on my personal Macbook. I have cleared cache and history and that didn't help. Any suggestions. I can't use this product that I am paying a monthly fee to use. 

 I accidentally downloaded this image, image ID: #1431685843, can I please get the credits refunded? The image will not be used anywhere.

Hi there,  I downloaded asset #2063092025, which is supposed to be an AI, SVG, or JPEG file. However, it appears to be a JPEG saved as a vector file, making it unusable for editing. Could you please refund this asset? It is not as advertised, as it states both vector and JPEG files are included with both licenses, which is incorrect. It only contains a JPEG file.  Thank you.

When I find an Adobe Stock image I like, I take it into the AI Studio to expand it so that it fits my design needs. However, the app is cropping off the image top or bottom when I choose CENTER-TOP or CENTER-BOTTOM as the position for the portrait or square expand size instead of just moving the image up or down to the top or bottom edge of the new canvas. To avoid the cropping of the image, I have no choice but to use CENTER-CENTER, which give equal space above and below even though I do not want the image expanded on both. Why isn’t the AI just pulling/justifying the original image to the top or bottom edge of the new canvas? This seems so simple.

My employer has an Enterprise account. Sometimes when I attempt to download an Adobe Stock image I get this message: "You’re logged in as a business user. This offer is only for individual customers. To complete your purchase, switch to your personal account." If this is happening because that particular image isn’t available to Enterprise accounts, then why would the image come up in my search? 

We had thousands of Adobe Stock images licensed on a previous plan. We switched to a VIP plan to make sure individual users can’t set up their own accounts. The new VIP plan is supposed to include Adobe Stock and all our previous licenses were supposed to transfer over. We had a VIP plan several years ago, and then it got switched to a Team plan because something got mixed up, and so now we are going back to the VIP plan. However, none of the previous licensed history from the Teams plan was moved to the new VIP plan. I can see two profiles. One old profile has 36 assets and the new profile now has 11 or so (licensed after the switch). We need to get our previous license history moved over so we have access to it. Ideally, all the history would be combined in one profile. Also, the new plan says “Education License” when we had a standard license before. What does that mean? What is the difference? We’ve tried to contact support and have cases open, but last week they kept saying it wou

I’m looking for character sets using image format with a collection of one person in a variety of different poses and activities.

Hi, this video and the others in the series, appear to be AI, but are not flagged as such. https://stock.adobe.com/uk/video/small-orange-breasted-bird-standing-in-calm-shallow-water-creating-perfect-circular-ripples-for-wildlife-photography-art/2177359664?prev_url=detailWhat make me suspicious:– in the above video, the ripples in the water make no sense– all the videos in the series are almost identical in style – some of the birds don’t appear to be a known species– others have markings that are wrong– the birds lack detail and not a feather is out of place– the birds’ movements are very limited – strangely lifeless – and very similar across all videos. – one video has a bird flapping one wing weirdly, then the other very briefly flaps yet its wing tip also remains where it was when the wing was folder. I paused the video to check.– no audio on videos– seem to be slow-mo (was just a couple of seconds generated, then slowed to last longer?)– the species are from all different parts the

บัญชีผู้ร่วมงาน Adobe Stock ของฉันถูกปิดไปแล้ว ฉันได้ยื่นอุทธรณ์ไปแล้ว แต่ก็ยังไม่สามารถกู้คืนบัญชีได้ มีวิธีแก้ไขปัญหานี้หรือไม่?