Adobe Acrobat Sign

When I send a document for signature, the "FROM" states it is from Joe Robles Jr, Esq which is exactly what I want, but when someone signs the document, it states that the document was signed on behalf of Unt in the "FROM" section, which always scares away the people who just signed the document. I don't know how to change this. I went into the account profile online, and made sure the names are changed and corrected and they are. I went into company, and ensured everything is correct and it is. I also went into preferences>Identity and ensured that was correct to, it is. I don't know how to remove the "Unt" part and it has been aggravating me for at least 6 months. Help please! 

Hello,My Creative Cloud subscription expired because my payment failed. My Adobe account is currently set to Italy, but I need to change my account country to Greece because my billing address and payment method (Revolut) are in Greece. I also have a Lightroom cloud library that I don't want to lose by creating a new account.Can an Adobe employee help me change my account country from Italy to Greece?Thank you.

When using Adobe Sign, each signature creates an automatic email to the file originator. The final signature creates an email where the subject line ends in “Signed and Filed!”.The exclamation mark is not an accepted character in Windows file folders, forcing the user to edit the subject line before saving. This is annoying, and the exclamation mark isn’t necessary. Why not remove it?

I have tried several times to send a document to be signed and the recipient does not receive the email notification at all. If I send a remibder, however, the e-sign will show up in their inbox within seconds. Why is this happening? It all started after we got our plan upgraded from personal accounts to business acounts. Thank you

All templates shared within our organization appear to have had their visibility changed to Owner Only. Previously, they were available for all internal users to use.We need assistance restoring the "Available to all users in the organization" setting, as this issue appears to affect all shared templates globally.

I have a reminder set for a document sent out for signing The user signed the document through another option, I cannot turn off the reminder for them to sign.I don't want to cancel the agreement.I have tried the help option, it suggests going into the Manage page option and then to the garbage bin. I dont have a manage page option, and if I click on the agreement there is no garbage binPlease help 

I changed my name in the profile and it shows correctly when I login. But when I send document for signing, it displays my previous profile name as sender. I tried logout, but it does not help.

Hello, I am trying to create a developer account on adobe sign API. I have filled in the form on the page https://www.adobe.com/acrobat/business/developer-form.html but 30 minutes later I've received no letter to register. The spam folder is empty. A friend of my has the same problem, but he hasn't received the email for months. May be I'am doing something wrong? Could you help me please ? Best regards,Valentina

Is there a setting that has to be changed? 

This is crazy. I've now spent hours trying to figure out how to manage old drafts or sent docs, and the deeper I dig the more I find out that we no longer have access to manage our old documents. Can't even view old signed documents. What's worse is that Adobe is completely unresponsive or providing any notice or documentation on how to use this new interface. Adobe are you kidding me?Please at least offer the option to use the old interface while you work out the issues on your end with this new interface so we can offload our documents or move to another service like DocuSign.

No longer seeing signature being populated at signature tag. Is anyone else having this issue? We have 10 customers who we integrate with and send documents for signature through their Adobe Sign accounts. Half of them no longer recognize the signature tag and place the signature at the end of the document, while others are still working fine. Trying to understand what in the new release may be causing this or if we need to make a change going forward.

I sent a document to multiple people for signature. My intent is that each person signs and returns their individual document. The document asks for sensitive information so I do NOT want it shared with others. The confirmation notice says the following:A copy has also been sent to you at... for your records."WorkLab Coaches Contract" was sent for signature.... They will complete “WorkLab Coaches Contract” in any order.As soon as the agreement is complete, all eligible parties will be e-mailed PDF copies.When it says that "all eligible parties will be e-mailed PDF copies" - does that mean of ALL signed docs or just their own?Thanks

I need to sign a document and have my client sign the document. A copy of that digitally signed document then needs to be sent to a third party. After the copy of the digitally signed document is sent to the third party, I need to add an addititional signature to a page of the document (attesting to the fact that I sent the documnt to the third party) and then have the final document with all three signatures, my original signature, the client's signature, and my second signature. Is this possible? If not, this is a fatal flaw in design because there are many instances where a digital signature needs to be added to the original signed document later, but the document also needs to be available before that final signature is added.

I've followed the instructions on other posts and videos, but have had no success in getting my correct name (Kitty Norton) to come up on e-signature documents I am sending out. Instead it comes up with my old screen name, Kittastrophy Prone.I have:Logged into my Adobe Account, the profile name is correct in both Profile Name and Account NameLogged into Adobe Acrobat Sign, then clicked on my name in the upper right corner, then clicked on Manage Account, from there I've tried Account and security in the menu at the top of the page - all instances of my name are correct. And I've also tried Edit Profile from the right side menu, all instances of my name there are correct also. I can not find any instance of the incorrect name anywhere that is appearing in the e-signature documents I'm sending. Assistance is appreciated.Kitty

Hello,I’m attempting to register for an Adobe Acrobat Sign Developer Edition account so I can integrate the Acrobat Sign API into my application.The registration form says I should receive an email within approximately 30 minutes, but no email ever arrives.Here’s what I’ve already tried:Created and verified my Adobe ID. Signed into my Adobe account before submitting the registration form. Checked spam/junk folders. Waited well beyond 30 minutes. Submitted the form on multiple occasions over several days. Tested with a second person (my development partner), who experienced the exact same issue using a different Adobe account and email address.Neither of us has received the provisioning email or been able to access an Acrobat Sign Developer Edition account.Could someone please verify whether there is an issue with the Developer Edition provisioning service or check whether our registration requests are getting stuck?If needed, I’m happy to provide the email address(es) used for registra

Hello, I currently have a form I used in DocuSign as a powerform. I am moving it over to Adobe as a web-form. I need to have a hyperlink in my email to clients. I need two signers (they can be the same or different). The first person will complete the form and the second signs off on it. The link will be clicked on by different clients and will change. How can i set up the web form that way? I can’t seem to get pasted the email box without putting in an email (which I won’t have) 

The agreement went back to the first signer, but there was none of my prefilled information.

Feature Request: Add a Final Recipient Review Screen Before SendingAs a frequent Acrobat Sign user, I'd like to suggest an improvement that would save users a significant amount of time and help prevent mistakes.Currently, after entering recipients (signers and CCs) and clicking Next, there isn't an easy way to review or modify the recipient list while placing signature fields. If I realize I need to add or remove a signer or CC, I often have to go back and redo many of the signature and date fields I've already placed.Suggested ImprovementsOption 1 (Preferred): Allow users to view and edit the recipient list at any point during document preparation, without losing the fields they've already configured.Option 2 (Minimum Improvement): Before the agreement is sent, display a final confirmation screen that clearly shows all signers and CC recipients and asks:"Are you sure you want to send this agreement to these recipients?"This would give users an opportunity to perform a quick sanity ch