Creative Cloud Services

3 problems to report:1) Ever since I updated creative cloud a few weeks ago, now the dropbox desktop icons (for dropbox desktop app) have disappeared. And I went over it with dropbox and they instructed me to go to System settings on mac → general → Login Items & Extensions, and scroll all the way down to the “extensions” section and find where its says “creative cloud” and hit the circle i icon, and toggle on and off “file provider” then my dropbox desktop app sync icons come back. Dropback says creative cloud is notorious for hyjacking desktop icons. I must note this fix is temporary and resurfaces later. I’ve provided a screenshot below of what the dropbox desktop app sync icons look like. 2) Ever since I updated creative cloud a few weeks ago, my external hard drives on the left hand panel are defaulting to the creative cloud app. 3)the authenticator app on firefox. when im on firefox it asks me to type in a number but doesnt give me a box to type it in. but when I go to safari

The blue sync arrow symbol on top of the CC icon in the macOS menubar reapper infrequently – I rarely, if ever, user Files or Libraries. Most often, this happens before or after an update. I’ve tried the reset shortcut, uninstalling, using the CC Cleaner Tool, solving the problem, but only temporarily. Opening the Files tab helps, too – sometimes there’s a blue dot on there, even if I have not changed any cloud documents whatsoever. It’d be great if there was anything I could do to keep this annoying clutter away.

Which Program Files folder is the CC.exe supposed to be? My installs are going to both Program Files folders. I just need to know where the main apps are supposed to be.

For about the last 5-6 months, I have been getting the 10000 error when entering the “Creative Cloud”, “Photoshop” and “Illustrator” programs.I reinstalled the computer (Windows 10) but the problem still persists. I cannot log in in any way.The errors I keep getting;1) The libraries are not synchronized.2) 10000 error codes when I open Photoshop or Illustrator.3) It kicks me out every time I try to log in.

this is very Racial and offensive

 Is there a faster way to download all of my documents in the creative cloud at once? I've got over 200+ projects in here I really don't want to manually select 10 and waste time over this.

We use to have a the ability to turn on/off or pause library synchronisation in the past.If a user want to disable or pause synchronisation, how can a user do this today? Mac and Windows. 

Good dayI have an issue with Adobe Portfolio and Behance integration.Portfolio automatically puts my projects on homescree, however it only does so with older projects, like until 2018, since that period it's not showing any of the project, while I have a lot to show.

Hello,I’m have issues with shared CClibraries.I have an adobe account with a full subscription, and I am working with an animator that have an adobe account but not a subscritpion. I created a Library for him to have access ton brand assets and illustration, that’s is working for me but not for him : it’s loading indefinitely.Is there a way to fix this problem ?  

Ich habe im Dezember 2025 über Lizenzpate ein Jahresabo Adobe Illustrator gekauft, Installation der Creative Cloud ging problemlos. Die darin enthaltenen Applikationen konnte ich auch nutzen. Seit einigen Tagen kann ich diese aber nicht mehr öffnen, es erscheint die Meldung Zugriff anfordern. Und in meinem Profil steht plötzlich die Organisation GRN ???Neuinstallation, abmelden, wieder anmelden etc. war bisher erfolglos. Kann mir jemand helfen? 

On the Creative Cloud desktop app, when I go to the Stock & Marketplace section and then to Plugins, I can search for plugins like Motion Bro and others, but instead of an ‘Install’ button I only see ‘Learn More’. When I click on ‘Learn More’, it redirects me to the ‘Manage Plugins’ window, where the only available options are ‘Search all plugins’ or ‘Manage plugins’. There is no option to install or add any plugin at all. I’m on a Mac, using Creative Cloud 2025 and Premiere Pro 2025.Has anyone encountered this issue before or knows how to fix it? Any help would be greatly appreciated. Thanks a lot in advance!

Hi!I have been having an issue with my libraries being extremely slow for uploading, viewing, and even scrolling through the panel. I am drawing in Fresco, using Photoshop to label and upload to libraries, then animating in After Effects. My drawing canvas is large (6000x6000px) so I can zoom into the assets when I animate and there are a lot of assets in my libraries, but I've never had a problem in the past.The past few weeks, I've only been able to upload two or three assets at a time before the library gives me spinning wheels in all the thumbnails and takes about five minutes to freak out before letting me put anything else in the library. At times, all the asset thumbnails are loaded, but it just won't let me drop in an asset. In After Effects, the library panel will freeze and I won't be able to click or scroll. Closing and reopening the panel does not work. Restarting the program only lets me upload a few assets before it reloads or freezes again. This has made librar

Hi everybody,one of my students (we are on a k12 school plan and each of my students got a gmail school address linked to their adobe account) got this problem when using Adobe Color where he can’t access the LIBRARIES page on adobe color via browser to check the saved color wheels. All he gets is a white background without any room for interaction.I tried to use a different browser, even changing machine (we are on macOS) but on both machines the LIBRARIES page works flawlessly with my account logged in, doesn’t work with his. Other students haven’t got his problem. What could it be? Thanks

A second site on my account is timing out (https://hizineandprint.com/) while the main site (https://shanesakata.com/) is loading properly.    The domain is verified per the dashboard:Custom Domain Name verified–hizineandprint.com–Remove custom domain I have checked with the domain provider (Bluehost) and they say that the DNS has been properly propagated for the hizineandprint site but I get the following error: This site can’t be reachedhizineandprint.com took too long to respond.Try:Checking the connection Checking the proxy and the firewall Running Windows Network DiagnosticsERR_CONNECTION_TIMED_OUTI have checked on my iPhone, iPad and Windows laptop via Chrome browser (I have cleared my cache and CTR+F5) but can’t get the zine site to load.  How can I resolve this issue?  Thanks in advance! Shane

Instead of all CCLibs downloading to my computer - why aren’t they available as selective sync like Google Drive or Dropbox? Libraries are for differerent purposes, different projects, different clients etc - WE DO NOT NEED ALL OF THEM, ALL OF THE TIME, TAKING UP LOCAL HARD DRIVE SPACE!!! What is the point of a cloud service if it always dumps everything on your local drive??  I’ve seen numerous queries on this and they always seem to get shut down by Adobe….

Bonjour, Je suis en train de créer mon portfolio via Adobe Portfolio.Je suis vidéaste ayant deux spécialisations : l’immobilier et l’évènementiel. Je veux créer un onglet pour chacune de ces deux catégories, afin de ne pas mélanger les projets.Pour l’onglet immobilier, je veux un thème général clair : arrière-plan blanc, titres noirs.Pour l’onglet évènementiel je veux l’inverse, donc un thème général sombre : arrière-plan noir, titres blancs.Mon problème est le suivant : le conteneur de navigation, tout en haut, incluant les onglets, le titre du site et la bordure inférieure. Les modifications que j’apporte à ces éléments s’appliquent au site entier, et je n’ai pas l’impression de pouvoir désactiver les modifications globales sur ce conteneur.Voici le message qui s’affiche dans leur panneau de modification :“Avertissement : Vous modifiez les styles globaux de toutes les pages.”  Sur les autres conteneurs (bannière, etc.), je peux choisir d’appliquer les personnalisations uniquement à l

Adobe seems to have too many ways to refer to versions. For example, looking at https://helpx.adobe.com/indesign/kb/pantone-color-books-indesign.htmlabout the Pantone change, I see:"Standardized pre-loaded color libraries, also known as Pantone Color books, have begun to be phased out of Illustrator, InDesign, and Photoshop in software updates released as of August 16, 2022.After the November 2022 release, the only Pantone Color books that will remain are:Pantone + CMYK CoatedPantone + CMYK UncoatedPantone + Metallic Coated"If some of us get Adobe 2022 is that the August 16 release? Or the November 2022 release? In the CC app, there is yet another set of numbers:  e.g. InDesign 17.4.1.  I think that's Adobe 2022, but I don't know if it's the August or November release. I can't seem to find a page, a list, a cross-reference, etc. on the Adobe site that pulls these references all together with release dates so our team can determine when and how we

When i place an image (originally vector art from Adobe Illustrator)  from CC libraries into Powerpoint, the image has a very bad resolution (blurry). Please can this be fixed also? I was so happy that after 2 years the add-in finally was working after an update. ps i am working on an iMac

I am able so see my CC Libraries in my browser, but when I open the CC Desktop app, they won't sync. Therefor, they don't sync in the design applications either. I've uninstalled, reinstalled, ran CC Cleaner, cleared cache, restarted, etc. No luck. I'm running Sequoia 15.4.1 and the latest CC Desktop app version. I have Admin rights and am the owner of multiple libraries, so I'm getting pretty desperate. Any advice that I haven't already tried?

I’ve just finished building a project on behance and when i went to tag a friend as a co-owner i simply cannot find them on the list, i’m using their behance username to search, no emails or adobe ID but still their name doesn’t show up. I can still tag other people i follow and other friends, but this person in specific i cannot.

ever since i updated creative cloud my external hard drive icons now default to creative cloud icon on left hand panel of finder window. this is not normal. how do i fix this? see attached screenshot. SSD drive is called “careful”. Computer restart did not rectify this. creative cloud version 6.8.1.865. mac os tahoe 26.2 

3 Stunden mit Support und Fernzugriff, am Ende hilft leider nur die Drohung mit Presse und Öffentlichkeit, dann war das Konto in 3 Minuten wieder aktiv.

 Currently I'm on two plans - 1) adobe creative cloud pro ($79.99) and 2) adobe stock - 25 credits ($49.99) a month. I don't need images frequently and want to cancel. When I tried, adobe offered a promo for $29.99 for an adobe cc. That's obviously a create deal but it's being offered through a different "plan". What happens if I take advantage of this offer? Does my other plan automatically join with this one or will I end up with 2 adobe cc pro plans?