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Cannot Create Captions From Transcription

Community Beginner ,
May 02, 2023 May 02, 2023

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In the new update if anyones having this issue where you go to create captions based off of your transcription, and it just never loads it stays at 0% of the captions being created forever... You have to roll back the update to any of the previous ones to create the captions, then go back to the newer version.

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correct answers 1 Pinned Reply

Adobe Employee , Apr 02, 2024 Apr 02, 2024

Hello @Matt22682188zyzt,

A product team member @Kerstin Ebert has acknowledged your issue. Are you still experiencing this bug? Please let the community know.

 

Thanks!
Kevin

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Community Expert ,
Jul 22, 2024 Jul 22, 2024

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@IASMINA38750930b7vc,

 

Did the message change from "downloading language pack"? That can take quite a while, particularly if you have a slow connection.

 

Stan

 

 

 

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New Here ,
Jul 23, 2024 Jul 23, 2024

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Yes @Stan Jones  you are right. Beginning language pack download.

My connection is 65  Mbps at the moment. And it's the first time when I am doing transcription on this laptop ... 

 

So it can take longer than 2 hours you think? 

THANKS!

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Community Expert ,
Jul 23, 2024 Jul 23, 2024

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@IASMINA38750930b7vc,

 

Yes, it's a very large download.

 

You can download the language pack before doing the transcription:

https://community.adobe.com/t5/premiere-pro-discussions/inicializando-el-motor-de-transcripci%C3%B3n...

 

It should show you the progress for just the language pack.

 

Stan

 

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