Bug Reports

Licensed asset AdobeStock_1527193171. The full-resolution download shows heavy pixelation and upscaling artifacts throughout, particularly visible in the sky and rock textures. The image appears to have been generated or sourced at a much lower resolution than advertised and artificially enlarged. This was not detectable in the preview. Requesting a replacement credit.

From last week to this week, InDesign 2026 has been crashing constantly. It does autosave, but even when it recovers, it still reports that the file is damaged. In addition, when the program opens, my settings—such as my workspace—are not saved, as if everything resets on its own.This has become extremely frustrating. I have many projects to complete for my job, and these issues are slowing me down and causing significant inconvenience.

Hello, I have been experiencing a big bug  in my Lightroom catalog. I have this message every time I open my catalog : “Lightroom has encountered an issue updating AI edits. Futur AI edits may not be saved and could be lost.” I followed the recommended steps when I clicked the “learn more” button but nothing has changed. I have many issues linked to this error such as no successful backups made since a week, every edits made with AI such as removal, denoise, and masking have disappeared. When the AI update button is lit up on a photo to update a mask or denoise for example, it does not work. As soon as the update is over, the button is yellow again. On some masks applied previously, I have the exclamation point in the warning triangle, I cannot update them as well. Furthermore, everything linked to the AI generative removal is lost too and cannot be updated. Also, when I close Lightroom and I want to do a backup, an error message pop up saying that “Lightroom Classic has encountered a

Attempting to download stock says my account has been suspended. I've updated payment and see the invoice. Repeated attempts don't solve, relogging doesn't solve.

I’m seeing a reproducible bug on Adobe Stock UK when filtering search results to Vectors. Pagination becomes inconsistent. Search results go from 29,591 to none after a few pages, deselecting and reselecting Vector filter returns me to the first page.Steps:1. Search : flower petals falling2. Filter to Vectors, Exclude Generative AI, which should show “29,591 results for flower petals falling in all”3. Navigate to page 2 (works fine)4. Go to the next page until it shows: “We couldn't find any all results for flower petals falling. Here are some suggestions”5. If I click on Vectors again to deselect/reselect, the filters change so Asset type is set to Images and Subcategory is set to All6. Selecting Vectors under Subcategory returns me back to page 1 with 29,591 results.URL of working page 2:https://stock.adobe.com/uk/search?filters%5Bcontent_type%3Aphoto%5D=0&filters%5Bcontent_type%3Aillustration%5D=0&filters%5Bcontent_type%3Azip_vector%5D=1&filters%5Bcontent_type%3Avideo%5D

Hello i searched all internet for this and only found some indian scammers video for downloading fake help files i deinstalled photoshop and stuff but downloading filters doesnt work, very sad i have newes mac software downloaded :(

I can't access Adobe Stock on any browser; the page appears for one second and then disappears. I've disabled my antivirus, but it hasn't helped. Please provide a solution. Sincerely,

Depuis la mise à jour macOS Tahoe 26.2 et version Pro d'acrobat /// La modale d'enregistrement est vide (noir en apparence sombre et blanche en apparence clair). Il est donc impossible de faire des modifications et d'enregistrer les fichiers. Acrobat ne sert donc plus qu’en lecture !version Acrobat : 2025.001.20997Architecture: x86_64 Processor: Intel Build: 25.1.20997.0 AGM: 7.1.19 CoolType: 10.0.7 JP2K: 4.0.2.54782

This is an odd one, I double click on an indesign file, indesign and the file opens up but indesign goes to the background on my Mac, and the finder to the foreground then the Mac doc appears and stays there, I have to then click on the indesign layout to bring it to the front, the doc still stays until I click on something else on the doc then it disappears. This started when an agency sent me a brochure to work on and now it is happening with every file I open. I have searched and not found anyone with the same problem. So far I have deleted the Indesign preferences and that didn't fix it, then updated to the latest indesign and that didn't work either. Both illustrator and photoshop are working great. I would be grateful for any advice. Thank you. My set up is: Mac Studio 2023, 64GB ram, Sequoia 15.7.1, Indesign 2026.

In der Gemini 3 Version wird mein Prompt häufig entweder gar nicht umgesetzt, sodass sich das Bild bei der Bearbeitung überhaupt nicht ändert oder es taucht eine Fehler-Meldung auf und mir werden die 40 Credits abgezogen obwohl ich nur den Fehler-Hinweis sehe. 40 Credits für absolut gar nichts, das ist nicht in Ordung!

First of all, I created a post about this last month which was suspiciously deleted with no resolution: https://community.adobe.com/t5/acrobat-reader-discussions/free-adobe-reader-asks-me-to-login-and-then-crashes-when-i-don-t/m-p/15626257 The problem started happening again today. MacOs. Adobe Reader Free Version 2025.001.21111.I try to open any PDF and the app opens a window asking me to login to Adobe. I click the X to close the window and the entire program crashes. The only workaround is to uninstall the program and reinstall it from scratch. Then it works for a few days or weeks, but the problem eventually comes back. Might be tied to auto-updating, but I’m not sure. This time I took a screen recording so you guys can see it for yourself. See attached file.The problem needs to be fixed, it’s been present since around June 2025 and I believe is affecting all MacOS users just trying to use the Free version of Adobe Reader.  

I’ve been having this problem for since the last update. When I open Photoshop I get this messege.  And when I click OK, and open photoshop, all the files on the welcome page are gone. and My Actions are deleted and replaced with Default ones. This happened so many times, i lost count. I have been using these actions for a long time and never had an issue.  

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I'm just looking for images I can use as general anatomy practice while drawing, and I found this abomination (file number 677462298). I always exclude AI generated images and look for photos, and I immediately knew it was AI because horses do not move like that. It's a biomechanical impossibility. There is no option to report trash like this on the preview page, I looked through the support pages, and the only directions I got from Google - which, btw, are better than what your site gave me, Adobe - were to the forums. Now, I'd've much rather have just submitted a report and called it good, but you left me with no other option than going public with my grievances. Do better, Adobe.

Most of the images in this contributer's account are labeled as being AI generated. But the images in this series (linked to below) are not, even though they most likely are AI generated as well. https://stock.adobe.com/search?filters%&serie_id=572848402

Hi,Adobe Stock is returning GenAI results in earches even though i've checked "Exclude Generative AI" in the filters. This one popped up today:https://stock.adobe.com/uk/templates/broken-or-cracked-glass-poster-design-template-n-ai-generative/1080468058I mean come on, the title of the asset even SAYS "AI generative"! This is not the first time AI results have appeared in filtered earch results, either.Adobe, this is simply unnaceptable. Many professionals like myself take careful steps to avoid using GenAI in our work for many valid copyright, editorial, ethical, and technical reasons. This is jsut sloppy. For the how much CC and Stock cost i'd expect your search filters to work better than this. Please rectify this error if at all possible.

So... I did a search for one simple word "landfill". Here are the results on page one of Shutterstock search results vs Adobe Stock. Shutterstock returned consistently relevant results, whereas Adobe Stock returned a bunch of random stuff – starting on the first page of results! This has been an annoyance for years and, as illustrated by this particular search word, it's not a matter of narrowing things down with filters.  I guess my suggestion is for Adobe to: a) review keywords regularly and/or apply more scrutiny to submissions, and; b) perhaps create something like a hierarchy for keywords, where the content submitter can put primary keywords for the obvious content of the image, then secondary keywords for any tangiential matches. Or something. I don't know. That's Adobe Stock's job to figure out. Not sure how it works now, but it's clearly not very good and competitors are doing a significantly better job. It's frustrating that this consistently makes my projects take much l

Several of the dice depicted in image 1493695478 (“Rpg game dice”) are not realistic / do not make sense, and are therefore not usable as an asset for board game or rpg related content:A 6-sided die with the numbers 7, 8, and 9A 8-sided die with the number 9A 10-sided die with the number 17Two 12-sided dice with the numbers 14, 17, 20 and 15, 19Additionally the layout of most of the dice (the distribution of the mumbers on the sides in relation to each other) is not correct. 

I've been having this issue for weeks now. The download speeds from stock have been abysmal. Any other service I use has normal download speeds, but I get to adobe and its running at dialup speeds.IT even takes a long time to start downloading - just sitting in my queue saying it's "starting." Then it'll say 2 hours, then it'll say "resuming". Something is FUBAR on adobe's end.

Hi Adobe team, Unfortunately we are encountering more and more accounts thats sell traced images as vector stock images. These traced images are not usable for us and are very frustrating to encounter. It has become so bad we started making a list and noting down the useless file and artist in case we encounter unusable traced images. It might be a good idea to add that option to the report options of an artist. Or are you not actively trying to combat traced images?Here are some accounts we encountered that sell traced images:LadyBeck (file: 1433203610)Ranako Studio (file: 1561040735)Adil (file: 1768591701)Unconnected (file: 1624305577)Home Stock Pro (file: 1773293074)Vector Market (file: 1772745879)Please check these 'artists' and remove traced images because they devalue your stock image platform, are not usable  and are often stolen work. We'd also like our credits back for these purchases if that is possbile. It would also be a good idea to add reporting option to report

Hello,After some searching it appears there is no built-in method of reporting AI images that aren't tagged/keyworded as such, and instead the recommended method of reporting these images is just to link them here in the forums. This image is AI generated but is not marked as AI: https://stock.adobe.com/1714652487 Thank you.

Adobestock is throwing an error upon search of the number of it's own images. See screenshot below. All my colleauges and I are having this issue today, via an Enterprise subscription.

I keep getting the error message when trying to download audio preview files.(For some reason, this action cannot be completed. Please try again shortly.) I have tried clearing the browser cache and history. I tried turning off pop-up blockers.  I tried switching to different browsers, Arc (chromium), Google Chrome, Safari, and Firefox. Other preview stock elements can be downloaded. Nothing is working.

I downloaded 244546000 as vector image and it is clearly not.    [Attached file deleted by moderator. Posting original stock files here is not allowed]

I have "Exclude Generative AI" selected in my search but there are some illustrations that slip through the cracks. Example: Image 1540744184 (https://stock.adobe.com/images/illustrations-depict-conservation-and-efficient-use-of-water-resources-for-sustainability/1540744184?prev_url=detail) When selecting "Report Issue" I am not able to report images that are clearly AI and to be reviewed. Would love for an option to get those properly tagged.