Account, Payment, & Plan

Nach der Kündigung des 7-Tage Probe-Abos wurde mir gestern ein Betrag von 35,69€ abgebucht. Es ist kein Plan im Kundenkonto ersichtlich, ein anderes Konto habe ich nicht. Also von daher bitte um Rückbuchung!

As described above

wrong account

Hi, how do I get in touch with customer service? I cancelled my subscription on September 19, 2025, but I have continued to be charged NOK 293.75 per month up to the present date. I need someone to stop the charges and process the refund. 

Soy usuario antiguo, ya no tengo periodo de prueba gratis, hoy me hicieron la facturación automática de un nuevo mes, pero me cobraron más de lo habitual, normalmente pagaba $39.000 y esta vez el débito fue por $97.000, y quiero cancelar el plan, estoy dentro de los 14 días pero no sé cómo o a quién solicitarle formalmente el reembolso, necesito ayuda

ayer cree mi cuenta, y en dos ocasiones tuve que ingresar el dato de mi tarjeta de debito, y hoy nuevamente tengo que hacer la compra, espero que no me realicen cobros no autorizados[Moved to Account, Payment, & Plan by a moderator］

Hi,I am unable to sign in to my Adobe account. Every time I try to log in, I get a popup message saying: "Something went wrong. Please wait as we work to fix this problem, then try again."I have tried:- Using Incognito/Private mode- Trying different web browsers- Switching internet networks and mobile hotspot-Trying from my SmartphoneThe error persists across different devices and networks. Error Details from popup:- Error ID: 50248bcd-7e3c-4655-b9e7-cbcb0e491fd1 (or 00f6abec-6d60-4e71-bb52-6e20cf863dca)- Date & Time: 2026-09-18Please help resolve this login issue. Thank you!

How to unsubscribe  

How do I fix thus

Ik kreeg een mail dat mijn account gedeactiveerd is vanwege frauduleuze activiteiten. Daar schrok ik van. Ze zeggen dat het te maken heeft met software die niet officieel via Adobe is gegaan. Dat klopt niet. Ik had een betaald account via Adobe zelf en werkte via de website of de gedownloade apps van Adobe. Er wordt mij alleen geadviseerd om een nieuw Adobe id aan te maken. Ik vind dit echt niet kunnen. Het kan ook echt niet, ik betaalde elke maand voor Adobe. Ik voel me opgelicht. Ik kan niks meer doen en verder geen uitleg.

<Removed by Moderator> hesabım ile 13,09,2026 tarihinde, AE06552003254CTR sipariş numarası ile kredi kartı bilgilerimi girerek ücretsiz deneme başlattım ancak suan hiç bir şey gözükmüyor tekrardan ücretsiz deneme başlat diyor.

Buenas tardes, hace días cancelé mi plan, me han cobrado dos montos, uno al que solicité y otro un monto sumamente elevado, no han pasado los 14 días y necesito mi reembolso lo más pronto posible, gracias.

How do I see if i get the refund? How do I request the refund. I got the free trial on September 9,2026 and i forgot to cancel my trail however I canceled it today (September 17,2026) the same day i was charged $52

Had gotten adobe for school but since graduating I don’t need. Noticed they billed me after I forgot to cancel it in time. I canceled it within the 14 days. Will I get refunded?

Хочу купити кредити, але не працює кнопка Купити кредити, випливає помилка і не перекидує на сторінку купівлі кредитів

確定申告の時にしようしたのみで使っていませんが銀行引き落とされています簡単な解約手続きを教えてください 

I have the following situation:I had trial subscriptions Creative Cloud, and apparantly also Adobe Stock. Before my Creative Cloud subscription renewed, I received a notification and chose to continue it. For Adobe Stock, however, there was no notification and no reminder email.Now Adobe is gradually charging me around €400. I can barely afford Creative Cloud right now. I definitely cannot afford Adobe Stock. I do not even need this service.I understand that Adobe wants to make as much money as possible, but pushing customers into subscriptions like this is not acceptable. I am a student, and I have a payment method linked to an account that currently has no money in it. The 14-day cancellation period has already passed, but there has to be a way to cancel this Adobe Stock subscription without paying a cancellation fee.Under normal circumstances, this would be a different situation. But I went through my emails again, and I honestly cannot describe it any other way than saying that I w

I was charged for the plan on September 15th, even though I had cancelled it several days in advance—having used the free trial only once. It turns out I was just charged 47.7 soles, despite not using the application.

Saya minta pengembalian dana, saya tidak memperpanjang langganan. Langganan sudah saya batalkan dan berakhir di tanggal 14 September 2026, di tanggal 15 September 2026 saldo saya di potong untuk perpanjang langganan tanpa ada konfirmasi.

Hello, my Creative Cloud Pro subscription has been automatically cancelled twice by Adobe Fraud Prevention.The first cancellation happened during my free trial. I then purchased a new legitimate Creative Cloud Pro annual prepaid subscription directly from Adobe for $441.54, and this new subscription has now also been cancelled for the same reason.I am located in Senegal and I am using my legitimate payment method. I would like my account to be manually reviewed by the Fraud Prevention team before attempting another purchase.Please tell me specifically what information or payment/billing issue is triggering these cancellations and confirm whether the $441.54 payment will be fully refunded.

Kredi kartı ile yıllık abone oldum. Fakat kart bilgilerini çıkardım bu sebepten aboneliğimi iptal ediyor. Ben yıllık ödedim. Neden kart bilgisi silince iptal ediliyor. Acil destek. 

I did not realize that my 3 month discounted trial had ended and was converted into a paid subscription on September 16th . I noticed the paypal card charge on Septhember 16th . As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund otherwise i will never use adobe products agai.  Could you please let me know when customer support for will be available to assist with this request?

I did not realize that my 3 month half off trial had ended and was converted into a paid subscription on September 16thI noticed the credit card charge on September 16thAs I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund.Could you please let me know when customer support will be available to assist with this request?

Ik wil graag tegoed bestellen voor AI videos. Maar dit kan al 2 dagen niet?

So my subscription is auto renewal and I plane to cancel it but I can't because the cancelation button is grey out. How can I fix it?