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I was only going to use the trial version, but I forgot to cancel it by mistake. I only used it on the day of November 24th when I subscribed and haven't used it since, so please refund it.
Hi everyone, We're excited to announce a new Adobe Community experience is coming this January. A little bit about the update:The new experience will be simpler to navigate, make it easier to connect with other creatives and Adobe experts, and will give you clearer ways to share feature ideas, enhancement requests, and bug reports—with greater visibility into their status with our product teams. In the meantime: Adobe Community will remain active. Keep using it as usual—there will be no interruption in access. In fact, you’ll notice even more Adobe Experts on deck to provide faster responses before, during, and after the update. No existing content will be lost in the update. Every single post, reply, solution, feature request, and bug report you’ve made will be transferred to the new experience. You won't need to recreate anything. Existing content will reappear in two phases. When we launch the new community, all posts created on or before November 16 will be there from day one. Aft
다른 어도비 프로그램 결제해야하는 걸 잘못결제해서 환불받고 싶습니다 ㅜㅜ
Muy buenas tardes equipo Adobe, espero que se encuentren bien. Me comunico por esta vía para solicitar la cancelación inmediata de mis suscripciones a Adobe Acrobat Pro, la cual se renovó automáticamente el día de hoy, lunes 08 de diciembre de 2025, y de Asistente de IA para Acrobat. La razón principal es que no utilizo la aplicación con frecuencia, por lo que el costo representa un gasto innecesario. Además, debo manifestar que, la app y página web de Adobe no resultan amigables en cuanto a la gestión de suscripciones, ya que al pulsar la opción para cancelar sale un mensaje de error y no permite cancelar la suscricpción. Por lo anterior, les solicito: La cancelación efectiva de mi suscripción a partir de la hoy.El reintegro del pago realizado el día de hoy, dado que no he hecho uso de la aplicación. Agradezco me envíen la confirmación de la cancelación y del reembolso correspondiente por este mismo medio. Quedo atenta a su pronta respuesta. &nb
I'm paying for the yearly Acrobat Reader Premium subscription, yet the mobile app declares me as a free user. Switching accounts hasn't helped neither. When I click "restore purchases" it tells me that my subscription was cancelled or has expired. And then when I click "Subscribe now" for Premium, it keeps on telling me "Purchase successful. Waiting for feature activation" (without asking for any confirmation), but always end in an error. "Manage subscriptions" takes me to my ACTIVE subscription, but the app still won't allow me to use any premium tools. This has been bugging me for months and I couldn't find any support phone number or mail address anywhere! Might as well stop using it for good at this point.
Hi everyone, I accidentally deleted my files from Adobe Acrobat on my phone. I clicked on “Delete All Files on This Device” thinking it would only remove them from the app, but it actually deleted almost all the documents stored locally on my phone. The app said “permanently deleted,” so I’m worried they might be gone for good. I’m not sure if there’s any way to recover them. Does anyone have advice on how to retrieve documents deleted this way on an Android device, or any tools that could help? Any guidance would be greatly appreciated! Thank you so much in advance.
Hello Sir/MadamOn 7th December I accidentally deleted my important files permanently and they not available neither on local store nor on Adobe cloud storage so please help me to restore those files as it is only 1 day for the files getting deleted
54j22@naver.com 계정을 쓰고 있는데 팀계정으로 전환이 되면서 개인계정을 취소하려고 했는데 11/25일에 결제가 승인이 되어 바로 11/25일 승인 취소를 했는데당일 취소인데 수수료가 나갔습니다. 이건 조금 문제가 있는거 같습니다. 확인하셔서 환불해주시면 감사하겠니다. Hello,I am writing to request a refund for an unexpected fee applied to my Adobe subscription.The subscription under the account 54j22@naver.com was switched to a team plan, so I attempted to cancel my personal plan. However, the payment was charged on November 25, and I canceled the personal subscription on the same day (November 25).Despite the same-day cancellation, a cancellation fee was charged, which seems to be an error.Since the service was not used after the charge and the subscription was canceled immediately on the day of payment, I kindly request a review and refund of the cancellation fee.Thank you in advance for your assistance.I look forward to your positive response.Best regards,
I've been trying to combine photos and pdfs into one file and it has been loading for days but hasn't combined and can't stop the process.
I subscribed and then canceled my subscription, but the subscription amount was deducted. How can I return the amount?
Warum kann ich auf Laptop meine Premium Abo die ich auf meine Handy instaliert habe nicht nutzen kann um PDF zu bearbeiten?
I have tried multiple times on multiple different devices to cancel my subscription but every time it says there is an error I would like to cancel before I get charged more but it simply is not letting me and it's getting frustrating.
HelloHow can I prevent a PDF file from being downloaded to my phone and avoid asking "Do you want to download the file again" ? (Eg: a PDF file on a website)
Hasta cuando me van a seguir cobrando Adobe si yo cancele la suscripción?
When I try to open a document it says o already have an acrobat premium subscription. How do I fix this?
I noticed that I had double subscription of Adobe through Apple (yearly) and monthly. I cancelled the monthly, but now I unable to use the features of Adobe acrobat premium. How do I solve this?
I purchased adobe premium to edit some files. I purchased through Apple. Sometimes it works but most of the time I get "Adobe Subscription error domain 12". How do I fix this? When it works, if I leave Adobe it does not work when I return and it says restore purchase. when I am a premium user. Thank you It does this for both my iPhone and my iPad The operation couldn't be completed.(AdobeSubscriptionErrorDomain error 12.)
Updated IOS, show icon preview selected, pdf thumbnail icons only show in Finder when view options set to large icons. I don't wnat this. I want small icons, but would like to see the PDF thumbnails. I have tried removing adobe and reinstalling, trialling a different user, etc etc. Nothing seems to work. Please assist.
Hello, I hope you’re doing well. I am writing to request a refund for a subscription renewal that was charged to my account. I originally signed up for the free trial and intended to cancel before the renewal date, but I unfortunately forgot to do so and was charged. Since I did not intend to continue the subscription and have not used any of the paid features, I kindly ask if it would be possible to receive a refund for this charge. Here are my details: Account email: [P.I Removed by Moderator] Date of charge: December 3,2025 Amount charged: €76,99 Thank you for your understanding and assistance. I appreciate your help with this matter. Kind regards, Brian
Hola, cancele la suscripción el mes pasado, no me devolvieron el dinero, y este mes también me debitaron la suscripción que nunca quise ni tengo.
Hola, quisiera solicitar un reembolso ya que el mismo día que terminaba mi prueba gratis me hicieron el cobro de este producto y me parece injusto
일회성인줄 알았는데 구독료가 계속 빠져나가고 있었습니다구독취소 했으나 어제자로 나간 금액 환불 부탁드립니다
Me cobraron 2 veces la suscripción del plan premium, pero nunca se me activo la función pero el descuento ya fue realizado, quiero un reembolso
Bonjour, Je vous contacte concernant un prélèvement de 20 € effectué sur mon compte pour un abonnement Adobe Inc.. J’avais souscrit à une période d’essai gratuite, pensant pouvoir annuler à tout moment sans être prélevé avant la fin de l’essai. Mon intention était uniquement de tester la version gratuite, et non de continuer avec un abonnement payant. Je n’ai pas été informé clairement que l’abonnement deviendrait automatiquement payant et serait facturé si je ne le résiliais pas avant une certaine date. Dès que j’ai constaté le prélèvement, j’ai modifié / résilié mon abonnement, car je ne souhaitais pas être facturé. Cependant, je n’ai pas reçu de remboursement, et je pense qu’il s’agit d’une erreur ou d’un malentendu. Je vous demande donc, s’il vous plaît, un remboursement exceptionnel, car je n’avais pas l’intention de continuer l’abonnement et je pensais être encore dans la période gratuite. Merci d’avance pour votre compréhension et votre aide.
Hello, I subscribed to a free trial and forgot to cancel it, when the time that I want to cancel it there is no cancellation option in my account. Yesterday I was billed for the monthly subscription. Can I request a refund for this?
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