Adobe Acrobat Online

Hi, I uploaded PDF files to a SharePoint site but the properties pane is showing on the right side of the displayed page when I access the documents. How can I fix this so the properties don't show?Thanks

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Como desabilitar nas preferencias a abertura automática dos marcadores?

Hi,  As I try to market my business (via Mailchimp that doesn't allow attachments) I'm noticing when I add a link to a document, the receiver gets the whole ADOBE view instead of just seeing the document. I have the comments turned off, but the receiver still has the option to comment. Any thoughts or suggestions on what I'm doing wrong?  Thank you, Catherine 

How can I delete my Adobe account?

I need to create a line by line schedule of Date, Supplier and Net Amount from 100 pages of disparate invoices from a single .pdf useing Adobe Acrobat Pro. Is this possible, please advise the steps to take. Kevin Blythe

I cancelled a product I no longer used. I stopped using it a couple years ago. They love taking your money, and they love sending emails, but notice they NEVER send an email thanking you for another year's subscription when it might alert you to the fact they just jacked your bank account for another year on a product you're no longer using. But that's on me. Fine. So I managed to catch the charge within a day of it processing. I cancelled the product. I was promised a refund. Weeks went by. No refund. So I used the only method of communication that seems available, chat. Via chat I am promised this will be corrected. I will receive my refund in a few days. Weeks went by. No refund. So I went back to the chat. This time they said something about increasing the "priority" (how about just sending me the damn money?) of my case. They said I would receive an email update on the status of my case. Days went by. No refund. So I am back a third time on the chat right now. Gauranteed an

Hi, I have received an Adobe Document Cloud file sent through email. I am using Gmail, and when I clicked into the attached file, this shows up: 'To read the document, please enter with the valid email credentials that this file was sent to.'  I tried to enter my Gmail address and password, it says 'Invalid credentials'. What should I do to read the file? Thanks!

There is an error when converting a 7,400 pages pdf fle to excel. How to convert the said file without errors?

I am sending populated fillable PDF's that for e-signature with Adobe Sign, but the documents are received as blank. HELP!!!

My supervisor needs to create Word documents with tracked changes, but convert the document using No  Markup to create a "clean" version. He does not want to create a separte Word document with changes accepted. The problem is that Adobe picks up the headings for deleted/moved text in tracked changes and includes them in the bookmark pane of the PDF, even when changes are hidden. Is there a way around this? 

How can I save a filled out PDF form to a flash drive to have printed?

I'm hoping to post fillable Adobe Acrobat forms on our website, but am wondering if those filling them out will have to also have Acrobat. Most if not all of them will only have Reader.

I have a PDF report that has a column of dates with the text formatted as DD/MM/YYYY for the Australian region. Last year up to Decemeber 2024 I was able successfully convert the PDF files to Excel using Acrobat and the Excel cells with a date were correctly interpreted as DD/MM/YYYY. I have started doing the conversion this year and the dates are being converted as if they are in MM/DD/YYYY formatted. I have tried this on multiple Windows 11 computers which have the correct region settings. I have use the Acrobat desktop app on Windows as well as Acrobat add-on for Microsoft Edge. I have been able to recreate the issue with a PDF I created myself. I have attached the PDF and the resulting Excel file. You will see the Excel file displays DD/MM/YYYY but when you click on the cell you see the value is MM/DD/YYYY. If you apply the General format, you see the date number value whihc reflect the USA date. Hope I fhave explained this well.

Here is the chat history of the last 26 hours getting some issue on Adobe's side fixed so that Acrobt Pro DC would work.  I sincerely hope that they can do better.For additional support, view other contact options.January 21,  10:51 AMI never receive the email with the code to verify my account when I open a PDF so the program is entirely useless Adobe Customer Care Virtual Assistant  You need help understanding why you received an email with a verification code. Is that right?YesNo No Adobe Customer Care Virtual Assistant  I'm still learning. Could you describe the issue differently or tell me your goal? I never receive the email Adobe Customer Care Virtual Assistant  I want to make sure I understand clearly. Which of these categories best describes your issue?Get sign-in helpSwap emails between accountsChange email addressSomething else Change email address Adobe Customer Care Virtual Assistant 

Once adobe introduced AI, USELESS AND WHICH WASTED MY MORE THAN 100 HOURS, I CAN NOT EVEN GET E-SIGNATAURE. It was perfectly working for last 10 years and now this AI is taking me hostage neither it is lett ing me in nor out nor letting me sign in to my account. LET'S BYCOTT THIS FEATURE.

Hi, I consistently run into this issue with placed PSD files in Illustrator that I then export into a PDF. When printed, white boxes appear around the layers within the placed PSD. More details:Grayscale PSDPlaced in IllustratorRecoloured with Pantone swatchesExported at Illustrator Default to PDFPrinted from AcrobatWhite boxes are NOT visible before printing and often not visible in the PDF Any ideas on why this might happen and thoughts on a solution? Someone thought it might have to do with leaving certain layers as 'grayscale' black instead of colouring them a spot or Pantone colour.  

When Using Adobe Document cloud Through SharePoint it works fine. But when we click open in app, it asks to connect to a OneDrive account you type your name in it does SSO and then errors. It has never done this before. I also noticed when you look at the file at the top, itll list the OneDrive account of the user who uploaded the file to the SharePoint Site, even though the file does not exist in OD anymore.

I cannot combine pdf files anymore. It times out and says Not Responding? 

So I just signed an agreement for the company I work at and after I signed it I was trying to read it again and now when I click the link that used ti go to the agreement now it says "this document is already signed" and won't let me take a look at it. I tried logging in to acrobat, I did everything google said I have to and I still can't see the document. Does anyone know if there a way I can see it and download it?

They use an automated computer that doesn't understand sentences or maybe the language.  Very frustrating... and there is not way to speak to a human.

I have a new Acrobat pro license but my "request electronic signatories" is not working. The error message - you can no longer reqeust e-signatures with this user profile assolciated with.. please contact your admin or resubscribe to restore access. My previous license was cancelled and I have now linked a new license. 

I canceled my 7 day free trial and Adobe says I have no paid plans but I was charged $29.99 anyway. How can I get some help to have this charge removed? 

Hello, Acrobar Sign App (v 3.29.90) on iPhone 16 Pro Max (iOS 18.3.2) is not functioning properly. When user is trying to sign document app either closes as soon as signture button is selected, on other occations -  it takes user to signature field, and after document is signed - app closes without user being able to submit the document. User had no issues with older iPhone.Anybody else have similar issue? 

Created a template that was sent to over 100 people on April 6th. Started on April 23rd we started recieveing the forms with extremely small fonts. We are unable to read anything. The template was always the same and this issue occured over night. How could I recover these responses?