Adobe Scan

I am writing to request an urgent refund for an Adobe Scan subscription that was renewed without my intention through the Google Play Store.I had started the free trial for Adobe Scan, but I canceled the subscription three days before the auto-renewal date. Despite canceling well in advance and not using any paid features, I was still charged for the subscription. Additionally, there is no active plan showing in either Adobe Scan or Google Play, which makes the charge even more confusing.Since the renewal was not intended and I had taken timely action to cancel, I kindly request that the charged amount be refunded on priority. I believe this deduction was made in error, and I hope it can be resolved at the earliest. Here are my details for reference:Adobe Account Email: luckythakkar2@gmail.comDate of Charge: 22 November 2025Order number: GPA.3329-3016-4918-90164Warm regards,I would really appreciate it if you could process the refund at the earliest.

Dear Adobe Support Team,   I hope you are doing well. I recently started the free trial for Adobe Scan through the Google Play Store, but without my intention an auto-renewal activated and I was charged for the monthly subscription.   As soon as I noticed the charge, I immediately canceled the auto-pay as well as the subscription on the same day. Since I did not intend to continue the subscription and have not used the paid features, I kindly request a full refund for this accidental charge.   Here are my details for reference: Adobe Account Email: <Removed by Moderator> Date of Charge: 21 November 2025 Play Store Order ID: GPA.3346-1147-4090-38880 I would really appreciate it if you could process the refund at the earliest. Thank you for your understanding. Warm regards,I would really appreciate it if you could process the refund at the earliest.

Ich habe meine Scans auf mein NAS hochgeladen und anschließend die Dateien in der Adobe Scan App gelöscht. Leider musste ich anschließend feststellen dass der Upload nicht geklappt hat. Gibt es irgendeine Möglichkeit in einer Art Papierkorb oder ähnlichem die Dateien wiederherzustellen?

When I try to log in to Adobe Scan with my account, it says "doesn't have access to Adobe Cloud storage"? My account was working before, so it must be a server-side issue, please fix it. 

Seit ein einigen Wochen habe ich bei scanns immer das Problem, dass bei Texten, die scharf aufgenommen sind häufig grafikfehler in Buchstaben sind. Und zwar ist es so dass bei Stellen die Farbe zwischen buchstabe, und Hintergrund vertauscht sind, also mitten im buchstabe ein weißer Fleck und dann daneben die schwarze Farbe, die eigentlich anstelle des Flecken im Buchstaben hingehört (siehe Anhang). Diese fallen sehr auf und stören extrem. Gibt es eine Möglichkeit das zu beheben?

I am unable to find any scans of my past documents suddenly. I lost all of them, I haven't uninstalled or logged out of my account still facing this issue. Please help as I need those files. 

Hello, I recently noticed that my bank account was charged for an annual Adobe Scan subscription. This purchase was made by me with the 7 days subscription and I've cancelled it on 11th before the renewal date. However they still charged the amt  I do not use Adobe Scan and did not authorize this subscription. I kindly request a full refund for this transaction and the immediate cancellation of the subscription. Here are the details: Date of charge: 12th November, 2025Amount charged: 2650Bank name: iciciEmail used for the subscription: [P.I removed by Moderator]Please advise on the next steps to process my refund. Thank you for your assistance.

I purchased the trial period and cancelled the subscription immediately still I got charged for entire month. This is wrong

CamScanner 19.09.2025

Help. I traded in my old phone and when I went into the adobe scan app, all of my scans are gone. I cannot find them anywhere. One of the scans is a handwritten note from my mom who just passed 😞

I don't see my old scans and it seems the app is recognizing me as a new user 

I WANT MY MONEY BACK NOW!!!!!!!!!!! [P.I removed by Moderator] CANCEL ME NOW!!!!

Hello, I have website url : https://llbvarun.com/ . Kindly let me know how can I copy pdf Judgment text and paste as it is in my Website Blog Post? Thanks,LLBVarun

While signing in to Adobe Lightroom using phone number, is the OTP sent from AD/AX - SPHEEN? Seems a little suspicious because of the plethora of grammatical errors in the message. Also, the successful login message/ successful linking of account message is coming from a different number. 

Hello, I recently noticed that my bank account was charged for an annual Adobe Scan subscription. This purchase was not made by me — a friend used a different email address but my payment method was charged without my permission. I do not use Adobe Scan and did not authorize this subscription. I kindly request a full refund for this transaction and the immediate cancellation of the subscription. Here are the details: Date of charge: 29th July, 2025 Amount charged: Twenty nine thousand naira Bank name: Guaranty Trust Bank  Email used for the subscription: [P.I removed by Moderator] Please advise on the next steps to process my refund. Thank you for your assistance.

Adobe PDF Format

Bonjour, j utilise Adobe Scan. J ai scanné un document de 78 pages, puis enregistré celui-ci. Mais je ne trouve ensuite le document nulle part. Ou puis-je le retrouver ? Erreur de l application ?

Have been using Adobe Scan almost weekly since May. No issues until today. It seems that all of my scans prior to this month are gone except for one scan from May, 2025, which is when I started using the app. Updated the app. No change. Logged on to the web browser and there are no other files. Could someone please help? Thanks!

Since the recent update, the ability to select multiple items in the adobe scan app on iphone ios has disappeared

Hi,I've encountered an issue with Adobe Scan and the Fill & Sign feature. After use Fill & Sign on a scanned PDF, I can no longer modify the file for example,can't add more pages, rearrange them, or combine it with another PDF. It seems the file becomes flattened or locked after signing, but l'd like to know if there's any way to add pages or make edits after using Fill & Sign, without having to start over from the original Scan.Is there any recommended workflow or setting that allows adding pages before or after Fill & Sign in Adobe Scan?Thank you for your help!

Pdf not sharing, showing up as a link

I recently scanned some files using Adobe Scan, but noticed that some of the pages were incorrectly oriented. I rotated all the pages so its all vertical before performing OCR in the app. However, when I open the files on my computer and try to select the text, the OCR'd text appears completely misaligned.For context:The text i the book is horizontal, but when I select it, the selection doesn't match the actual text positionI've attached two images and the file itself, one showing the selected text (highlighted in blue) and another showing the OCR results.Has anyone experienced this issue before? Is there a fix or setting I might be missing?Thanks in advance for any help!

Hi, I have a company account with no access to Adobe Cloud storage so I cannot use Adobe Scan. Isn't it possible to use it without acs? thx 

I was trying for a freetrial in Adobe scan .but after that they deducted 890 rs from my account.even after that I didn't get any subscription.I want to know about how can I get my money back .

I’m having trouble with the Adobe Scan app on my iPhone 15 Pro Max — all my scans are coming out extremely blurry. The camera itself works perfectly fine in other apps, so it seems to be an issue specific to Adobe Scan. When I used the same app on my previous iPhone 12, the scans were always sharp and crystal clear. Has anyone else experienced this problem with the iPhone 15? Is there a fix or update that might solve it? Thanks in advance!