Adobe Scan

I Would like to subscribe for a year but offers only monthly subscription, maybe because I had month or trial subs in the past, what should i do

Hello, I am trying to use Adobe Scan on my android phone to import a folder of photos of a document I took. However, when I select the images from the folder and import, they show up in a totally random order in Adobe Scan. Is there away to import images and keep the order, without adding one image at a time?Thanks!

HiI am writing to express my extreme dissatisfaction with your app. I recently used it to scan a 10-page document, and when I attempted to save it, I was forced to activate a 7-day trial that included an automatic payment enrollment. Given that I had already scanned my documents, I had no choice but to proceed with the trial. However, instead of initiating a 7-day trial, the app immediately deducted money from my account. I promptly canceled my subscription, but I have yet to receive a refund. The amount I was charged is completely unjustified, and I am very frustrated with your company's policies. I will not be using this app again and will not recommend it to anyone.Adobe Customer Care case number ADB-42319303-V3G6 ₹890.00 for Scan Premium Monthly (Adobe Scan AI PDF Scanner, OCR), Transaction ID GPA.3329-9681-7669-83518 Ravi Jangra

I have taken the subscription of modifying texts, i.e., premium version of Adobe scan and while I was subscribing there was a message on screen from Adobe only that for 7 days I won't be charged anything if I cancel before 7 days. I cancelled my subscription within an hour only and still monthly subscription amount of 890/- had been deducted from my account. I request Adobe to refund my amount as I subscribed today only and cancelled within an hour of subscribing.If Adobe doesn't refunds my amount then it's a kind of dissatisfaction that no one would recommend to take a premium subscription. So I request Adobe to please take action ASAP and refund my amount back. 

Liebe community, ich hoffe, ihr könnt helfen: Bei eingescannten Dateien kommt es oft vor, dass einige Seiten nach dem Upload in die adobe cloud willkürlich im unteren Drittel abgeschnitten werden und nur noch grau sind. Manchmal hilft es, die Dateien erneut zu bearbeiten und den zuzuschneidenden Rahmen etwas anders zu setzen. Dabei kommt es jedoch auch vor, dass dann andere Seiten, die zuvor noch vollständig gescannt und sichtbar waren, abgeschnitten werden.Im upload-Prozess werden also willkürlich Seiten quasi grau "geschwärzt". Im Anhang gibt es dazu ein Beispiel. Wie kann ich dies verhindern bzw. bearbeiten? Die krux ist ja, dass eine manuelle Nachbearbeitung nur bedingt hilft, denn selbst bei erfolgreicher Nachbearbeitung der defekten Seiten werden dann ja wieder andere Seiten "zerstört" - ein Teufelskreis... Viele GrüßeFK

Changed phone from I phone 12 pro to I phone 16 pro max .Existing valid Adobe Premium subscription Not showing on new phone .Restore previous purchase shows " restore error ". See attached pic . Same email ID /same phone number . Hv switched off-on phone signed out of app n signed in again  please help me to restore my existing premium subscription valid till June 2025 

アンドロイドで使用しております。突然書籍モードでスキャンすると書籍サイズは正常に認識しますがその後の青い枠でページを範囲で認識して取込み場面で全く違う範囲で取り込んでしまいます。書籍を替えたり、再インストールはしましたが改善しませんでした。前までは正常に認識しておりました。改善方法等ご教示いただけませんでしょうか。

On my iPhone 15 Pro, the Adobe Scan app often (almost always) takes blurry pictures while scanning. I'm attaching one such picture, the text is unreadable. I've tried all kinds of settings, I think there might be a problem with the camera settings and the app's developer settings.I don't experience this problem with other scanning apps. I also don't experience this problem on other types of phones where I use Adobe Scan.

All of a sudden my files disappeared but they keep taking up space, that means they exist but where?I tried install/uninstall, search from windows PC, but nothing...Any help?

hola buenas tardes se supone que me dieron gratis 7 días para lo de premium y resulta que me cobraron el mes completo y luego me indican que no hay rembolsos 

①起動画面が必ずカメラになるのは不便。フォルダ一覧やファイル一覧に設定できるオプションにできないか。スキャンした内容を見るときに逐一"カメラ画面"は煩わしい。　②　ファイル一覧の表示について，常に「日付で並べ替え」ができず，アプリを再起動すると元に戻ってしまうのは不便。オプションで固定できるようにしてほしい。③カメラにグリッド線がほしい

In how many days refund will be initiated and credited for request submitted today for auto debit happened before 14 days of subscription. 

How can I access my scans if it says on the screen uploading scans? This has been happening since yesterday.

I have issues signing in to adobe scan, it prompts me with this error no matter which devices i tried to log in with, wasn't experiencing this issues even a week or two ago. Any guidance and help will be much appriciated, thanks.

Does the basic free subscription allow... 1. More than one page to be scanned into a single PDF file? 2. Shadows to be removed? Thanks. gfr92y  

Make ID Card both side by choosing photo from gallery, this option is not available in Adobe scan application for Android. Please provide this option for better experience.

Sir night 😪 😪 😪 😪 

Hola, por favor solicito un reembolso de una suscripción de Adobe scan. Yo no necesito aquella aplicación, solo quería probarlo pero ya me debitaron y busque en la página de Adobe un asistente en línea y dicen que están ocupados por eso estoy aquí. Puse una queja en Google play pero me manifiestan que debo comunicarme con ustedes. Ayúdeme con el reembolso ya que no he usado este servicio. Hola,Solicito el reembolso de una suscripción de Adobe Scan que se cobró sin mi autorización. Solo quería probar la aplicación, pero ya se realizó el débito, el dia 9 de octubre se me hizo el cobro, siendo que yo no solicite ninguna prueba premium ni el mes premium

Hello. I want to buy an Adobe Scan subscription, but I can't apply for a subscription because Kazakhstan does not provide for a subscription. How can you subscribe

Do I have to request a refund from adobe or does it automatically give it back to you?. I too, was only wanting to try the free trial and forgot to cancel it until today I seen a $75 charge from adobe on my account. And if I do have to request a refund, how do I do it, because I can't find technical support anywhere on the site. Thanks!!

Hi,I checked Adobe Scan today and was logged out from my account. Tried to reconnect using my one and only email address, but app said the address was never used as loggin. Tried with my phone numbers as well, did not work either. This mean I lost all my scans, as now, I have set up an account with my email address and it is like I never used the app before. Can somebody help?Kind regards,Quentin

Hello Adob scan comunity members,Can anybody tell me how to transfer old mobile adobe scan documents to new mobile Adobe scan app.

Hoje fui escanear uma documento, porém , deu um erros e saiu quando fui logar a conta deu como uma nova conta  e sumiram todos os meus arquivos.

I've got a new issue with Adobe Scan.  I am scanning single pages on my Android phone using Adobe Scan Version 25.09.12-gioogle-dynamic.  The PDF file looks fine on the phone.  I share and send a copy of the pdf file via email to my Windows 10 PC.  I open the pdf file in Acrobat Reader verion 25.001.20744, and again the file looks fine.  If I print from there, the printer prints only the top portion of the page, maybe a couple inches, and the remainder of the page is blank and the page is ejected.  I don't get any error messages.  If I open the pdf file in Chrome and print it, it prints fine, the whole page.  I tried uninstalling and reinstalling Adobe Scan on my phone.  I have done many successfull scans with Adobe Scan over the past few years and never seen this issue.  Has anyone been having this issue with the latest updates?  Can anyone suggest a fix?Thanks,Jim