Bug Reports

When I replace an image in a template that lives in a library we have created, when the new photo is swapped in (jpg) it converts the file to a video, and creates a timeline. This has been a new thing that has happened since last week. Examples attached

I have seen you have changed the QR Code Generator App.We use this app daily to generatoe QR codes for automation that point to a file within a specific folder. For example a QR code where I enter 1382208 finds the file 1382208.dxfBut since the new update this week, the program isn't able to find the file because you have forced to add https:// to the front of the QR code so now it's looking for https://1382208Could you revert back so I can continue to use this feature or I will have to find an alternative QR Code Generator.

I have tried so many times to solve this issue but every time i upload something i get a red triangle. For a product this good, this is a simple and annoying glitch. Im going back to canva because it takes me 5 times the time to do the same here.  

I generate a blasted image, then I don't have insert or select object to apply imageVideo I see herehttps://www.premierleague.com/en/video/4363249Does not match my experience.Constantly being asked to relogin and supply text for image to generateI don't want to modify image - just take one of 4 it createsWhy does this have to be so badly designed - with the constant nagging for cookies. enable all, etc I repeatedly do - repeatedly does google account login - pants experience

UUID： 34e82e00-3746-4373-ad31-b76fd445ae9e Shows a error and my file can't edit now.What happened? 

In adobe express, when using its print and ship program they make the whole process very challenging afterwards the results don't meet the requirement. A suggestion is to make the whole printing and shipping process lots easier. Also suggest to join team with Staples printing to make process easier for customers and make frustrated customers happier.

All of a sudden I can't outline text anymore, as it is not an option on the bottom anymore & I can't find it anywhere. Is this new with the update? I need this function for my graphics!

Adobe Express is constantly slow and lagging to the extent that I can no longer work. Please help. I have already cleared all browser histories and tried Chrome and Safari. It's still not fast enough to carry out even the simplest of tasks and audio and video playback are not synced. Many thanks. I am using a desktop iMac OS Monterey 12.7.6.

I can't download my projects. I've registered for the premium yet can't download for like 2 days now

I am getting an error when I download to replace asset, but I don't have anything that is licensed to premium. There is no clue to what it could possibly be. Could someone help?

I made a link, emailed it out to my hundreds of followers, and then it was broken. I made a copy of the webpage, tested multiple times. emailed it out again, and it was broken again. What is going on?!?! Adobe Express, not working in any browser, I tried in FF, Chrome, and Edge. It was working, and then stopped. 

Hi, everytime I try to create an animated character it says "error: internal_server_error" on iPad and iphonehow do I fix it?

Can't currently select individual pages from a project and download them as a "PDF Standard (Best for documents) ." 🫤 For those encountering the same situation at the moment, I see 3 workarounds:Duplicate the project and delete all but the desired pages; then proceed to Download.After downling all pages as a PDF, open the PDF in Acrobat (or other) and delete unwanted pages.Change the selection to "PDF Print (Best for printing);" don't include crop marks or bleed.Upon testing, the file size & dimensions should stay right about the same as "PDF Standard" + web & email links will also remain intact.

obwohl ich mich bei Adobe Express erfolgreich über mein Facebook-Konto angemeldet habe, kann ich meine Beiträge nicht direkt auf Facebook teilen. Beim Versuch zu teilen, erscheint eine Fehlermeldung bzw. der Hinweis, verbindung fehlgeschlagen, obwohl ich in Adobe Express mit Facebook angemeldet bin.Die Anmeldung zum Teilen schlägt fehl – es scheint, als würde Adobe Express versuchen, ein anderes Facebook-Kontozu verwenden oder die Verbindung ist fehlerhaft.Könnten Sie mir bitte weiterhelfen, wie ich die Facebook-Verknüpfung richtig herstellen oder zurücksetzen kann?

This morning have been getting this error when trying to upload video for captioning. Tried many different formats, etc. I see many Adobe systems were down today, it says Express is Green, but this is still not working. See screen shot.

I have a colleague that I showed the Enhance Speech button to in Adobe Express and it sounded beautiful! Saw on playback, it looked a little wonky in the editor but thought oh well, I bet it will be fine when we download the file. nope, bad lip sync persisted and this was not a radical departure on the audio quality. Anyone come across this? Fix this?

Bonjour, Je bénéficie dans le cadre professionnel d'un abonnement Creative Cloud Premium et le renouvellement de l'abonnement a tardé et je suis resté quelques jours sans pouvoir l'utiliser. J'ai activé l'option "Version d'essai" de 7 jours. Puis, au moment du renouvellement, je me suis rendu compte que mes fichiers personnels avaient disparus d'Adobe Express... Des idées ?Merci d'avance pour vos retours 🙂

I'm trying to use the caption video feature in Adobe Express, but my MP4 file won't upload. I’The file meets all the technical requirements listed in Adobe's documentation, but the upload still fails when I try to generate subtitles.Could you please help me resolve this or let me know if this is a known issue?

  windows 11 browser edge (for work)

Good morning I am editing my photos of items I have for sale and when I upload them the little spinning circle could be there all day and all night it doesn't move that was yesterday. It is early morning today, Thursday 24 July and the circle is still spinning. This is happening on my tablet my iPhone IPC so it's not my devices. My Internet is fine. I see you have an outage on 17 July. Today is the 24th and it's still going please help

I've tried to insert all 3 types of progress charts (bar, donut, half-donut) and none of them load. The buffering/loading symbol just spins in perpetuity. The other charts work fine and I've tried clearing my cache. When I refresh the page, the progress chart disappears. 

I am trying to translate the attached document to Portuguese but it fails even if I try to translate only one page. Says that are words that vilote the terms of use. Two weeks ago the tool worked fine with similar documents. I am using the Adobe Express Online (Premium).

I created a flyer in Adobe Express and all my pictures look crisp on the desktop site but when I download it as jpeg or png the image is pixelated. It is a 600x400 image and my images are photos from lightroom. Not sure if that is causing the issue and I need to resize those images or what? Just not sure why it is crisp and looks great in the desktop app and crappy once downloaded. 

Theres an issue with downloading an image, it starts to download and stops at 90%

We had a Spark page created with the URL https://express.adobe.com/page/pTAdp4NYHZUNb/ which now shows a 404. We can still see references to the site in Way Back Machine but the last entry was late December 2024 which shows a 404.We chatted with Adobe Support who had us go to like 5 pages of project files, trash, etc. and the project did not show up in any of these areas. It's just gone like it didn't get converted to the new platform. It seems our other Spark creations did transfer with the exception that some videos are no longer editable.We don't have an old version of Spark on mobile devices (and you can no longer download the app) so we can't access there and there seems to be no way to get to it through Express.We created this website for a client and it's tied to renting a property which means they are likely losing money. It's really important we get this back online.Adobe Suppport never contacted us back. Anyone had this situation and resolved it? (Again, it is not showing in