Bug Reports

I cannot move shapes by dragging them anymore, and I cannot size them either.  They can be moved with Shift - Arrow but not by dragging.  This is in both Safari and Chrome.  And it's been a couple of weeks now, GET YOUR ACT TOGETHER!!! 

Ow my god!! All my text suddenly is gone in our created magazine 90 pages+ How is this possible??!!  What kind of bug is this? How can this be solved?? We worked 2 months on this magazine, and now.... nothing left.

I was trying to upgrade adobe wxpress on iphone ios 18 and in the process lost my files. Help. Please. 

I have no "pages view" or whatever you call it today (the grid showing all pages in a document). I already hated the recent change that made this not the default view. I just see the current page, and the only way to switch between pages is to use the arrow button to scroll through them. Browser, Chrome and Firefox, Apple Sequioia.

I have a 1.2 second clip that I am trying to remove the background of and when I upload it on the web app on my laptop (Mac OS 10.15.7, Firefox 123.0 [64-bit]) the Remove Background feature is greyed out. I have tried re-uploading it to no avail. I have tried waiting a few minutes to see if it just needed more time to process to no avail. I closed the project, exited the app, and re-opened the project, but a loading circle appears in the upper right hand project window and remains circling indefinitely. I tried signing in and re-uploading the video on a different browser (Chrome 121.0.6167.139 (Official Build) (x86_64)) and the exact same thing happened. I pay for this service so it is not blocked b a paywall. Please advise.

This font style is now no longer an option. The rest of the Future PT family is still there, including Demi  Oblique.

It is normal when editing, but downloading images randomly degrades the image quality.

I can’t download recently created visuals as this notification shows up, even though I'm an Adobe Express Premium Member. Would very much appreciate some help as I cannot use the assets I created. Same issue as here: https://community.adobe.com/t5/adobe-express-bugs/error-quot-replace-asset-quot-while-downloading-png/idi-p/15211165

Bonjour, depuis que j'ai la nouvelle version Adobe Express sur mon iPhone, en plus d'avoir perdu des créations, je n'arrive plus à télécharger de PNG avec fond transparent... J'ai bien sûr supprimé l'arrière blanc afin qu'il soit vide, et choisi l'option PNG transparent lors de l'enregistrement, mais au final j'ai quand même un fichier avec fond blanc.Quelqu'un a trouvé une solution?merci!

Long time user.  Suddenly on both my iphone and iPad, if I try to start a project by uploading an images it looks like it's uploading but the project opens with a blank page.  I tried deleting and reloading the app.  Same thing.  If I start with a template and then try to upload a local image, the same thing happens.  It's no longer letting me use images on my local photos app.

The worst thing I ever did was switch over now I can no longer put photos in photos add squares rectangles text I can't put shapes or icons in memes and photos anymore, Using just my iPhone anyhow that's it 🤚

Hi! My desktop app and web app are not syncing or showing everything properly in my brands. Whenever I create a new subgroup or add new things in either medium (web or desktop), they don't show up on the other... And this isn't just a one day issue, it's been like this for months. Every day I wake up and try opening up my web app and desktop app and everything is not exactly the same.

When I open an existing project to edit, it crashes with the "Aw Snap" message. Please help. Thank you.

Trying to add an image from my phone to my project and the app just reloads and the image is not placed. I have tried re-installing and logging out and back in. Also tried changing the file and still no luck. 

Been trying to add an image to the canvas as I've always done: by dragging to the canvas, by using the Add menu, and by replacing an image that's already on the canvas. I get a gray rectangle. Too many basic features are incredibly buggy now. What's going on? I LOVED this product, and it's a constant nightmare to use now between these fails and the unhinged and unintuitive frequent changes to the UI. Seriously, who asked for this behavior:Add an image to the canvasDrag the imageAdobe Express selects a second image and drags both the newly added image and that second image WHY. Who would expect anything other than dragging the image they just added? Do you guys even test your own software? 

I've update Adobe Express. The Local Brewery font has disappeared! What happened ?

Read & Write screen reader is not working with adobe express website on windows laptop which raises accessibility limitations.

La aplicación se reinicia al seleccionar una foto de la galería. Esto es muy molesto, pues no se puede realizar un diseño alguno. No puedes hacer nada. Por favor, solucionen el problema lo más rápido posible. También pasa con Photoshop Express, pero al seleccionar la funcionalidad de lentes (lenses). Soy suscriptor con licencia activa. 

Hello! I'm desperate, I've been waiting for months for maybe an update to solve the problem with the Adobe Express servers, but nothing, the app doesn't work for me on any device, on my cell phone it tells me navigation problems, the same on Mac in both Safari and Chrome Adobe tells me it cannot open the page, the error is: "FetchEvent.respondWith received an error: typeError: load failed"I need to work, there I have my brands and past files, I have had to evaluate switching to canva since I am afraid of paying the subscription and still not being able to use the app, it only works on the iPad but the previous version.

Every time I use Express, even doing something simple as changing the background color it freezes and says "Aw, Snap! Something went wrong while displaying this webpage. Error code: Out of Memory". I click 'Reload' and it will eventually do it again. I have contacted Adobe previously about this issue was was told to clear the cache/cookies - that does nothing to help this issue. PLEASE FIX! Its frustrating. There is no reason why this should happen, especially while doing the most simplest of changes.  

I can't import images or photos into a project from the mobile app.

Is anyone else having issues uploading video for editing? Each time I attempt to upload my own video it does it's processing thing to upload and then just goes backto a blank canvas. 

Trying to upload images from photo library to Adobe Express and blank box comes up. 

Using Adobe Express as it is LESS buggy than Photoshop and easier for quick repeated template items, social media, concert posters, FB event image etc. Lately so many issues, fonts expiring but they reallt aren't? From two days ago..simply font name change maybe? Have to repeatedly click in font layers and reselect font, Acumin Pro? And today new errors, timeouts on page, losing work. So frustrating at nearly $100/mo; ugh

I work for an event company and really use the adobe express to help make meta ads with video layers.  For some reason today, I cannot have one video layered on top of another and using music from one and the video from the other.  Anyone having this issue?