Bug Reports

Hi,While organizing my files in Adobe Express, I noticed an inconsistency in the file management experience.When I select a single file, the Delete option is available.However, as soon as I select multiple files, the Delete option disappears and the only action available is Copy to.I'm not sure whether this is the intended behavior or a UI issue. If it is intentional, I'd like to suggest adding a bulk delete option when multiple files are selected. Having to delete assets one by one becomes very time-consuming, especially when working with a large number of files.A bulk delete action would make organizing projects and managing storage much more efficient.Thanks!

 All keyboard shortcuts have completely stopped working in Adobe Express.This includes Ctrl+C (Copy), Ctrl+V (Paste), Ctrl+D (Duplicate), Ctrl+Z (Undo), as well as the Delete key. None of these keyboard commands work while editing a design in Adobe Express.The keyboard itself works normally in Windows and in other applications, so this issue appears to be specific to Adobe Express.I have tested the issue in:Google Chrome Google Chrome Incognito mode Microsoft EdgeThe problem occurs in all three cases.I also tested the same keyboard shortcuts outside Adobe Express, and they work normally. Mouse-based commands inside Adobe Express continue to work, but keyboard commands do not respond.This makes Adobe Express essentially unusable for my normal workflow, since basic actions such as deleting, copying, duplicating, pasting and undoing cannot be performed using the keyboard.Platform: WindowsBrowsers tested: Google Chrome, Chrome Incognito, Microsoft EdgeProduct: Adobe Express WebPlease inves

Sometimes after importing some clips into Express they are not rotating automatically to the vertical direction they were shot in. Conditions of filming are always the same. Sometimes none of the clips rotates and sometimes it’s just some of the clips and others do rotate.The bar under “Your stuff” keeps going from left to right but nothing happens. Sometimes the bar just stops and nothing happens after that.

Background remove feature is not working for several days now, for every photo i upload for background removal it says (Sorry, we were unable to remove background from this image. Please try re-uploading your asset.) PLEASE FIX IT😭😭😭. I’M STUCK WITHOUT IT!!!!!!!!my linked email is: saininishchay50@gmail.com 

Remove object in editting tools - select student to remove - click remove object ….. a new person unknown to us came up in each of the suggested solutions ? It worked perfectly this morning when I showed a group of teachers how to use?  Don’t want to show if this could happen in class? Who are these people? Are they other lost souls who have been removed?? Are our students going to turn up in someone else’s photo??!!

When using the accessibility checker or contrast checker I don’t see an eyedropper tool even though I can see it should be there in tutorials, and it’s mentioned in the description of the add ons. I have attached screenshots of what I’m seeing below. I am using the web app on Firefox 154.0 using a Windows 10 PC.

When I click the icon to start a new project and select the size, the next page never loads

Issue summary: Inside a design, not able to use the arrow keys to move elements. Refreshing browser does not fix.  Product & version: Adobe Express (web app) Platform: Newest Chrome on Windows and on Mac Steps to reproduce: For the keys to work, within the design, have to leave the page I’m working on, not the site, just the page, go back, and then the arrow keys work for a period of time Expected result: All keyboard shortcuts should just work Actual result: Keyboard shortcuts are not working consistently

Hello, Myself and the team are having issues with the FigTree font in Adobe Express. We use FigTree font labelling conventions, button text and body copy within our brand system and have noticed when such assets like email banners, social media ad’s / cards have been downloaded as PNG, JPEG or sometimes PDF, there is an invisible line that strikes through the content.I have attached screenshots of the issue to this ticket and here is a link to one of the working files (although there are many that has the same issue), so you can investigate further: https://new.express.adobe.com/id/urn:aaid:sc:EU:dd7e9840-13d1-5719-bbdd-6b2543bb5f8e?accept=true&invite=true&promoid=Z2G1FQKR&mv=othe Hopefully there will be a fix for this! Many thanks for your help,Olivia 😊 

it’s become low-res on the 2nd and 3rd image of my simple video of a 3 images slide-show.

先日からAdobe Expressの不具合が多いです。■キーボードの上下左右キーが動かない先日より、使用中にキーボードの上下左右キーが動かなくなり、微調整ができなくなります。立ち上げ直すと使えるようになりますが、少し時間が経つと使えなくなります。本日（8/19現在）さらに悪化しており、最初から動かなくなっています。■ショートカットキーの不具合あらゆるショートカットキーが出来なくなっています。私が確認できている範囲だと、・Ctrl+Zで前に戻れない・Ctrl+Gでグループ化ができず、ブラウザのサイト内検索が立ち上がる（Chrome）・Ctrl+Shift+Gでグループ解除ができないなど、初歩的なショートカットができなくなっています。 通常Google Chromeを使用していますが、Microsoft Edgeで試しても同じ症状でした。作業に支障が出ているため、早期の改善をお願いしたいです。

I open Adobe Creative Cloud, log in, then try and open a PDF file and the adobe closes

I already explained it  I used to be able to use "Control Z or DELETE" on my keyboard to hot key things in frame on Adobe Express. apparently you removed this?  For why you changed this I will never understand 

Refer to original description 

Tem muita coisa bugada na utilização de textos e tipografias no express recentemente  

Since few days, i cannot generate subtitles with the tool “legend video” and i cannot upload PDF… still “uploading” and cannot download files “90%”… Very frustrating !!I cannot work with this tool for my work… very disapointing, technical support = zero.Of course i have tried to clear cache, use a lot a differents navigators and computers… same problems.

Update: recent download, upload, and processing issuesWe wanted to give an update on the wave of issues many of you have been reporting over the past few hours, downloads stuck or failing, videos not processing, PDF uploads/imports failing, and Clip Maker getting stuck.This was caused by a platform-level connectivity issue affecting several backend services that Adobe Express relies on. It's since been identified and resolved by our engineering team.If you're still running into any of these issues, please try again now, most things should be back to normal. If problems persist, let us know here or in the relevant thread and we'll take a closer look.Thanks for your patience while we got this sorted out.FYI: My team will be merging all related comments/threads into this one to keep everyone consolidated and able to track one thread. Rose

Hello Adobe Express Team,First, thank you for creating such an amazing app. Adobe Express has become one of my favorite design tools because it's easy to use while still offering powerful features.I would like to suggest adding a Perspective Text feature. This would allow users to distort or transform text in perspective, making it appear to follow the angle or surface of an object (such as walls, floors, signs, boxes, or other 3D surfaces).This feature would be incredibly useful for creating more realistic mockups, YouTube thumbnails, posters, advertisements, and social media graphics directly within Adobe Express. At the moment, users often have to switch to other Adobe apps or third-party software just to apply perspective to text. Having this capability built into Adobe Express would save time and make the app even more powerful.It would be even better if the feature included adjustable corner handles so users could freely drag each corner of the text to match any perspective, simi

fail   

Remove background is not working for past few days 

I am receiving an error every time i use remove background function. This has been happening for a while now. I thought there was just some lag but until now I still can’t use it.

Looks like this in the app, however looks as intended (normal) when downloaded. Issue only started happening as of recent and only with certain assetsScreenshot from within the app

Adobe Express Video Upload Fails at 95% My video upload consistently reaches 95% and then fails with an error. This issue has been happening for more than 28 hours. The same video was previously uploaded and edited successfully in Adobe Express, so the video file itself appears to be fine. I have already tried uploading multiple times, but the upload still stops at 95% and fails. Please check whether there is currently a server-side or processing issue affecting video uploads in Adobe Express. Device: AndroidIssue: Video upload fails at 95%Duration: More than 28 hoursError: Upload Failed

I can't download videos or GIFS, i tried everything, deleting cache, cookies, using another browser, changing wifi, nothing helps.