Bug Reports

In Premiere my AfterEffects compositions are not loading and I am not able to link them. I am not able to replace sections with an AfterEffects compostion.  Premiere and AfterEffects are 25.5I am on a Macbook Pro 2023 - I just updated to Tahoe to see if that solves the issue and it persists. 

When you use Tracking feature for Mask within Clip in Premiere Pro,It might work at start. But at some point it will pop red message box of error denoting that “Error waiting for frame to be rendered, timed out.” Then it freezes tracking. In order for it to start again, you have to save the project. Quit Premiere Pro, and restart the project and resume tracking. I have to do this for every single clips I need masking tracked. That means you have to quit Premiere Pro every time you need tracking. What should have happened?- it shouldn’t freeze tracking feature within Premiere Pro. What actually happened?- But it freezes tracking whenever I create masking around the object I need tracking. Do you have any third-party plug-ins orpanels installed (even if they aren’t being used when you encounter the bug)?- I only have Captineer and Cutback but this issue started way before these plugins were installed. Please include your hardware specs and the exact name and

I only edit this much, but is this the right amount of memory? I've been eating too much memory these days. I've taken all the necessary measures 

Greetings!  I cannot get any fonts to show up in the Essential Graphics font menu.  I created a project with an Adobe font on laptop, and now I'm not being given any options to choose any replacement.  Additionally, no fonts show up when I create a new text frame.  I have tried logging out and back into Creative Cloud and deleting the media cache.  Any suggestions?  I'm using Premiere Pro v24.6.8 build 3 with Windows 11 Education edition. Thanx,Jay

Tengo problemas con la visualizacion en la pista de audio, espero explicarme bien, a ver si alguien puede ayudarme a resolver este problema que eh tenido ya desde hace unas actualizaciones atras, no se si sea mi equipo o problema del software; Estoy editando un clip de una persona narrando un tema, pongamos el ejemplo de un "Podcast", tengo el clip de video con su audio, el detalle esta, supongamos que tengo el clip de un minuto visible en mi pantalla (solo como ejemplo para darme a explicar), la frecuencia se ve completa, sin pausas visibles en el audio, ok? hago zoom para ver 20 segundos del clip, ahi ya me muestra el audio con pausas, pausas grandes y visibles, pero el audio no coincide con la frecuencia visible, digamos que en el espacio vacio que se ve, lo reproduzco y tiene audio y la persona esta visiblemente hablando, pero en la frecuencia de audio supuestamente esta vacio ese espacio, el cual a simple vista es de 2 segundos aprox, al hacerle zoom poco a poco, el audio se va ab

When selecting the line of text and clicking overwrite, it puts a clip from another project/clip instead of the one selected in the text/source monitor.  Adobe Premiere Pro 2025 Version 25.5.0 Build 13

I installed the latest version of PP but after loading the footage on the timeline it take more than 3 minutes before I see the picture in the Program monitor and when I switch to Multicam again no picture and min later no picture but the playhead in the timeline is moving and sound is playing, then a stuttering pictures. 

Clip markers placed on clips inside sequences don’t transfer between systems unless XMP preferences are toggled and Premiere is restarted. Hi Adobe team, While collaborating on a documentary project, we found inconsistent behavior when sharing projects that use clip markers — markers placed directly on clips inside a sequence (not on the ruler/timeline). Both editors used the same Premiere Pro version, with identical media folder structures and these preferences enabled on both systems: Write Clip Markers to XMP FileWrite XMP ID to Files on Import  However, clip markers did not appear on the second system after opening the project, even though media linked correctly. They only became visible once both preferences were toggled and Premiere was restarted multiple times, suggesting that XMP IDs or clip metadata aren’t refreshed consistently until the cache rebuilds. This is confusing in collaborative workflows because markers that look “in the timeline”

Ok, I received a notification while editing that mentioned something about the GPU. I had the option to minimize it since I was in the middle of editing a video and didn't want to read the notification, so I just clicked minimize. Now, I'm experiencing delays when importing footage into Premiere Pro, and during playback, there's a lag in the video and audio that don't sync. I think I may have messed something up. I also can't change my render options. Is there anything I can do to fix this issue? 

Hi! Ever since I updated to Premiere Pro 25.5 (on Windows 11) I keep encountering the same problem.  Every time I edit anything, when I trim a clip or drag a clip, the whole timelime seems to reload/refresh, so that all the thumbnails of all the clips neet to reload/refresh. This is of course very frustrating as I need to wait 5 seconds everytime I do anything, or else I won't know which clip I'm going to edit. So a day of editing for 8 hours becomes 12 hours because of this.  I've installed Premiere Pro 25.3 and the problem seems to go away (most of the time). My PC is very capable of handling big projects so that shouldn't be the issue, and hasn't been an issue until the last couple of days. If it's a problem that can be easily be fixed by myself (media cache for example), then I would love to hear it.  Hopefully this will be fixed. Thanks! 

Hi, I have been dealing with this issue for a long time now and cannot find a solution. When using Color Management, and setting the Viewer Gamma to either "Web" or "Quicktime", it only affects the Program Monitor and not the Video Stream to an external HDMI monitor. The external HDMI monitor seems to be locked to the 2.4 Gamma option. Because of this, I cannot use my external monitor to color correct my videos for web and social media platform posting. Please fix this!

  Hi Adobe,I haven't contacted you in a long time....first let me praise you, you can see that you are working hard and every iteration of Pp is better and better....until this v25.4...the problem is that the new version 25.4 'eats' memory....T he system is Win 11 pro, freshly installed with all updates (24H2 - Os build 26100.4946),graphics driver (580.97-desktop-win10-win11-64bit-international-nsd-dch-whql)...deleted (Media Cache Database, Media Cache Files, deleted rendered files from Adobe Premiere Pro Video Previews) from previous renders  Kreativ cloud installed.....mostly, when I render a video on the timeline the memory goes up and up until it reaches 64GB, as much as I have and everything stops, even the OS...must restart the system(hard,everything is frozen)...so I was forced to restore v.25.3 and the same I rendered the project,delet (Media Cache Database, Media Cache Files, deleted rendered files from Adobe Premiere Pro Video Previews) and...memory does not exceed

ISSUEThere's been a problem for some time now where the audio preview in the timeline sometimes suddenly disappears in nested sequences.   STEPS TO REPRODUCEI've found that this happens when you've created a keyframe (at least in the audio) inside of the nested sequence.    EXAMPLE: - MAIN SEQUENCEIn this sequence, you've got a nested sequence. Let's call it the SUB-SEQUENCE. - SUB-SEQUENCE In this sequence, you've got a video file and an audio file. If you add a keyframe to the audio of this keyframe, the audio preview in the Main Sequence will disappear.   EXPECTED RESULTSThe audio preview should not disappear from the main sequence when adding a keyframe to the audio file in the sub-sequence.   ATTACHMENTS I've attached a screen recording of me reproducing the bug, where you can first see all of the audio track's audio previews. And then I go into the sub-sequence and add a keyframe in the audio file in the sub-sequence (nested sequence). And the audio

Hello.I am reliably causing PP to hang when trying to apply a LUT to an adjustment layer.To reproduce:Create new adjustment layerEdit the adjustment layer source clip in the Lumetri panelCreate - Look - Browse... PP then hangs.I replicated this three times, with a reboot in between. Crash reports, after force quit, logged under my email. However, I searched the adobe forums, found a mostly unrelated issue about "Auto Refresh Input LUT/Look", toggled it on then off, and now the bug has disappeared. I don't know whether toggling that on or off made a difference or just coincindence. PP version: 25.5.0 (Build 13)Operating system: Mac OS 15Version: 15.6.1 [24G90]Application architecture: arm64Logical processor count: 10Processor speed: NABuilt-in memory: 65,536.0 MB

I have multiple projects saved on Premiere with different sequence settings. The main issue is I have one or two projects and sequences that I use for social media posts. The social media projects have a 1080x1920 apsect ratio as a standard for things like tiktoks, reels, and YT shorts. My other projects are the regular standard 1920x1080 aspect ratio. I never keep projects open, I always save and exit premiere when i'm not using it. If I open a regular project, the sequence settings will often be suddenly re-formatted into a 1080x1920 aspect ratio and it also will have a sequence from a different project attached as the secondary sequence. It's not a major problem but it is super annoying and it concerns me knowing how much premiere likes to pretend to lose my files, which also happened again btw. It makes me think it's causing something to unlink my media sources but that's probably a coincidence.

Could this be a bug? when one of my clients opens a sequence from out Pr Pro Production, large gaps of missing clips are in the sequence, please see below the discription of what exactly is happening from my client. Anyone seen this? this would have been a disaster if the asssist didnt make a copy of the sequence. "We had an issue today that we luckily were able to resolve but aren't sure what the cause was and it's pretty worrisome so wanted to bring it up. I think this was brought up in the adobe meeting as something that happened in the past (before my time) and it didn't seem like the adobe team knew what would have caused that to happen to my memory. Ernesto opened up his 105 project today and his master sequence was very bare / missing tons of boards / media. Luckily, I had a copy of this sequence in my own project, and my version was correct with no missing media. Brian opened up Ernesto's project to make sure he was seeing the same thing and it was confirmed that on his en

Leider kann ich keine Files von der Insta360 X5 in Premiere importieren. Von der Insta360 X4 ist das kein Problem, aber wenn ich versuche Files von der X5 zu importieren, dann erscheint folgende Meldung:A low-level exception occurred in: Insta360Importer (Importer:39) Ich habe auch schon die Insta360 Studio Software installiert, bei der man im Installationsprozess die Plug-ins für Premiere mit anklicken soll, aber diese erscheinen bei meinem Installationsprozess einfach nicht. Ich kann lediglich die "Quick Look" Software anklicken, mehr Auswahl gibt es leider nicht.Die Datei Insta360Importer.bundle habe ich auch schon gelöscht und wieder installiert. Das hat alles nicht geholfen. Hat jemand eine Idee? Danke!Viele GrüßeMario

Hello,This is a rather odd one... just started happening with 25.5 on Windows 11 Pro. I shoot on a Sony XDCam, so I end up with MXF media. Playing back the media it plays back random parts at what seems like double speed just on a normal "play" command. It will play in this glitched format on either the player or record side of things, so it makes it seem like the media is corrupt or something, however upon export everything in the exported file plays out fine. Needless to say it makes for an interesting editing experience though. As far as I can tell it is just MXF media that seems to be impacted. Although now that I think about it one of our MOV feeds from our central server had what sounded like bad audio when I was trying to edit an incoming feed, so now I'm wondering if there are several audio playback issues within 25.5?

While working on a 4K sequence in Adobe Premiere Pro, the entire sequence suddenly appeared zoomed in.No effects were applied, the Scale value in the Effect Controls panel remained at 100, and the sequence settings (resolution, aspect ratio) did not change. The issue affected the whole sequence view, not just individual clips.Restarting Premiere and reloading the project did not fix it — the only solution was restoring a previous autosave.Steps before the issue:Editing a standard 4K sequenceNo recent scaling, effects, or nesting changesSuddenly, the Program Monitor displayed everything zoomed inSystem details:Adobe Premiere Pro (e.g. v24.6.1 Build 30)OS: (e.g. Windows 11 / macOS 14 Sonoma)GPU: (e.g. NVIDIA RTX 4070)

UK English Spell check not finding mispelt words with Z in place of S. "Recognize" should be "Recognise" for example. Pretty basic stuff.

I was unable to download premiere rpo when my mac was in its old OS version (cannot remember exactly which one), so the app store advised me to update my software. After the update to MacOS Tahoe Version 26.0.1, I am still unable to download premiere pro... help! 

it was working before but since 3 days i have this problem in esential sound ,if i search more just want to browse music or sfx there is nothing in the result, even i tried to search for sfxs not showing.i already reinstalled still same.i dont have adobe stock membership, and i even filtered it to free but still having same issue ,please help. thank ou for reading.using latest premiere pro adobe cc.windows 11 

Hola, llevo varias veces intentando exportar videos con el codec HEVC en una windows, el codec ya se compró y se instaló. He intentado borrar caché, desinstalar y volver a instalar. Mi disco duro tiene mucha memoría disponible, y sigo sin poder exportar, lo que me está retrasando enormemente el flujo de trabajo. Podrían ayudarme? --Hi,I've been trying several times to export videos using the HEVC codec on Windows. The codec has already been purchased and installed. I’ve tried clearing the cache, uninstalling and reinstalling the software, and I have plenty of free space on my hard drive.However, I still can’t export the videos, and it’s significantly delaying my workflow. Could you please help me resolve this issue?

I have been having trouble with the LUTs I've exported from Lumetri Color in Premier Pro 2025. After searching forums and being frustrated by not being able to export a LUT that would then work within the Modify/Color/Input LUT Dropdown menu like I have always done many times before, I thought I'd try something different. I went back to Premier Pro 2024, imported the exact same footage and color corrected it, exported a .cube file. Then returned to Premier Pro 2025 added the LUT to my Modify/Color/Input LUT dropdown menu and this .cube file works just fine. Clearly there is a bug with exporting LUTs from Lumetri Color in Premier Pro 2025. Cube files exported form Permier Pro 2025, overexposed each shot extremely. This is not the case when using a .cube file exported for Pemier Pro 2024. Please fix this bug.Thank you

After updating to Premiere Pro 2025 version 25.3.84, I can no longer open or delete sequences that I created and saved with a custom name (custom sequences).Only the default system sequences still work as expected.But when I create a new sequence, give it a name, and save it — I cannot open it afterward, and I also can't delete it.This issue started right after the latest update.My system configuration:OS: Windows 11 ProCPU: Intel Core i9-9900KRAM: 32 GBGPU: MSI RTX 2060 SuperProject drive: Lexar NM620 2TB NVMe SSDPremiere Pro version: 25.3.84Please let me know if this is a known bug or if there’s any workaround. Thank you.