Character Animator

Hello everyone,I’m working on creating an avatar in Illustrator and importing it into Adobe Character Animator following the “Intro to Rigging” tutorial. I’ve attached two screenshots—one of my workspace and one from the tutorial—showing the green dashed line I’m referring to.Issue:I imported my Illustrator file into Character Animator (AI → Puppet).The body moves with the head correctly, and I added fixed handles to the feet.However, when I click on the Right Arm, no green dashed line appears connecting the arm to the torso, unlike in the tutorial screenshot.I also can’t manually create that connection—nothing turns green when I move the handle.Questions:Does anyone know why the green dashed connection line doesn’t appear automatically?If not, can you recommend another tutorial or explain how to set up the arm connection manually?Thanks in advance for any tips!Hila

 Hello,I'm creating a flat 2D character in Adobe Character Animator and following all the official guidelines.Although I’ve carefully set up the layer structure, tagging, and applied all necessary behaviors – the body and arms don’t move at all, only the head is responding.I’ve watched several official tutorial videos, and there are things that don’t happen in my setup, for example:The character is supposed to move as one unit (head, body, and arms together), but in my case, only the head reacts.In tutorials, you can see a dotted line connecting the arms to the torso – I don’t see that line in my puppet.When properly connecting the arms to the torso with an origin handle, the entire body should turn green, indicating the connection – but that doesn’t happen in my case, even when I place the handles exactly as shown.What I’ve done so far:✔️ Added the Body behavior✔️ Tagged Left Shoulder / Right Shoulder✔️ Placed origin and dragger handles&#

Hello,I'm doing a project and I created a Swap set happy and sad, the sad one doesn't work at all, there is just no mouth, and for the happy one, only the profiles work well. The other ones could work but it's either hidden by the neutral mouth or the neutral happy is just blank.I know it's a common issue, but even with the answers from other posts, I still can't seem to fix it.If someone could help with this, that would be appreciated.It's not my personal project, so I can't share much, but here are some screenshots. (my software is in French sorry and some words are automatically translated by CA)

Receiving the following error.  So far all other applications work on my computer except for Character (Ch). "Error in Ch version 25.0x46" "GPU Error: Updating your graphics card driver may fix this issue.  See adobe.com/go/ch_gpu_error for details." "NVIDIA GeForce RTX 4060 Laptop GPU (v......)"HRESULT error: The GPU device instance has been suspended.  Use GetDEviceRemovedReason to determine the appropriate action."  

Hello,I’m unable to use Adobe Character Animator—I keep getting error Ch 25.0x46. I uninstalled it and installed an earlier version, but the same error persists.I also deleted the following folders:C:\Users\<your_name>\AppData\Roaming\Adobe\Character Animator\25.0C:\Users\<your_name>\AppData\Local\Adobe\Character Animator\25.0\MediaCacheThat made no difference. I even updated the earlier version to the 2025 release—again, same issue.Thanks for your help.

please help.I am at my wits end.I have watched all of the videos.I have read the forums.I cant find anything that has helped me so far.I am trying to add a background (say a picture) to my Ch file.what are the steps?I have followed the videos (most 4 years old) and cannot understand " grab a jpg stick it in the timeline, hand onto a star, pray to the god of gold, and BINGO! there you are".Please . in laymans terms. If i open charachter animatror, from step 1 to 100, can anyone guide me to add a background and put a puppet in front of it?I have tried just dropping and dragging.as some said, and it doesnt work. i have tried importing, but all that does is make my puppet dissapear completely from any windows and cannot get it back. I am totally lost.can someone please help? 

Bonjour, impossible d'utiliser Adobe Character, j'ai l'erreur Ch 25.0x46. J'ai désinstallé, et installé une version précédente, j'ai la même erreur.J'ai supprimé les fichiers : C:\Users\<votre_nom>\AppData\Roaming\Adobe\Character Animator\25.0C:\Users\<votre_nom>\AppData\Local\Adobe\Character Animator\25.0\MediaCacheça n'a rien changé.J'ai mis à jour la version précédente vers la 2025, pareil. Merci de votre aide.  

I don't understand the difference when using CH in Adobe Cloud Standard Mode versus Pro Mode. I asked a customer service person about it and they said if I only got AC Standard there would be AI features missing but I could still use the Pro mode not just Starter mode. I'm not really sure what these features are and if I'm going to use them.

I have noticed something interesting when I have a character that has head and body turner on.  When the camera is off, the lip sync for the audio from microphone source is perfect.  When I turn the camera on, the lip sync is almost non existent.  I have disabled the audio from my phone since I am running Iriun on computer and phone.  Is there something in Character Animator that could be causing this issue?  Puppet is a waist up character with three views, frontal, left quarter and right quarter.  Any help would be appreciated.  Thank you.  

I have a character whose arms are palm back when they are at his side and as he lifts his arms over shoulder height his arms should swap to palm facing us. Instead they switch randomly at all angles. Strange this is that my first attempt was successful. 

I'm trying to figure out how to best rig a character's tail so that the base of the tail moves with the waist, and the bottom of the tail has ground detection and/or cannot go below the feet/ground.  

I have created my own puppet but I notice the lip syncing has a slight delay when I'm talking. How do I fix this?

Hello, I have been working on a series of character animations for the past week. Today I opened Character Animator and my character has been transformed into what appear to be the color bars that once showed up at the end of a VHS tape. What do I do?

Hello! I have a question: how can I improve the image quality of the scene and puppet in Adobe Character Animator?When I zoom in using the camera during the animation, the video starts to show pixels and the quality noticeably drops. This really affects the final result and is a bit frustrating. Is there a way to avoid this?Should I use vector graphics, increase the scene resolution, or are there other recommended methods? Thanks in advance for your help!

Bonjour! Et ce que je peux prendre un peronnage de characterAnimator gratuit et l'utiliser dans des vidéos ou y a t'il un droit d'hauteur? Merci de votre réponse!

im new to adobe, i have the 7 day free trial of all apps subscription. i cannot use the pro mode of character animate even though every time i open the application, it says i already have the subcription. ive tried quitting and restarting both the computer and installment to no avail.

help! I have Character animator 25.0 and I've tried 3 x different Web cams. My face shows up but the puppet doesn't move. The mouth moves with the audio but no blinking, head moves etc. I've tried the common troubleshooting but nothing is working 😞 

Please help me before I lose my mind!I’m having trouble with my puppet in Character Animator 25.I’ve made the head independent, added a neck handle, and aligned the origin, but the head either: Falls off or floats when set to independentOr won’t move at all when properly attached Or when I link face behaviours it hangs off  I’ve followed all standard rigging advice — but the behavior still fails please send advice!

Hi Adobe folks. Here I am again, this time in English, to see if you'll pay attention to me. As I reported in two posts, Character Animate's lip sync is not working. Once again: The playback needle runs, but the viseme freezes. This means that while the audio is playing, the character's image is frozen in a single viseme, instead of changing as the audio words change. What are you going to do about this? I've noticed that it's been a long time since any Character updates have appeared on the platform, which gives me the impression that you don't care much about this software. Well, for me, as a customer, I can say that the software is very important and that I pay a monthly subscription to Adobe to have a good product with me, so if you could give a little attention to your product and your customer, I would be very grateful.

Hi everyone, I have learnt a lot now with all your help and samuri on youtube. I have different hands in a swapset which is working but I didn't latch them because I can just change them easier when I want. However I recorded a motion of the left arm and swapped a hand holding down my trigger key part the way through. I then did the same process with the right arm. If I play the recording both arms move at the same time which is what I wanted to achieve as I can't drag them both. The default hands change to a point part the way through the recording which is what i want for a pointing replay with both hands. But when I select the two dragger recordings and save the replay as a trigger, when I press the trigger key the replay reverts back to only showing the default hands. I'm sure I'm not using the best process to have a recorded action to make both arms raise up with default hands and point on the way up?

A few years ago I remember dropping an audio onto a puppet on my iphone, using an app? or maybe a link on adobe website? and it would lip sync to the basic puppet. Anyone remember how to access this or if it's even available? Sorry for the cryptic memory of this experience.

Outro erro que está havendo: O Software trava em um viseme, enquanto a reprodução continua, tanto na velocidade normal do playback/Recording Speed, como numa velocidade menor. Tá impossível fazer um Lip Sync decente. Por favor, reparem esse bug! Obrigado.  

Olá pessoal! Por favor, verifiquem o que está havendo com o Character. O "LipSync" está horrível.  Não estou conseguindo fazer ajustes manuais. O Software não está condseguindo ler todas as letras. A reprodução está atrasada, o que torna impossível corrigir o Lip sync.  A tarefa já era difícil para nós, usuários que não são falantes da língua inglesa, imagine tentar fazer isso com uma agulha de reprodução que pula as letras e sílabas. Por favor corrijam esse problema. Obrigado. 

Hi everyone, sorry to be back again asking, but hopefully one day I can be answering too and helping others. I have lipsynced my puppet and throughout the scene for the song I thought I was trying to keep it simple by just changing background images for different verses. However are some verses I want to change my puppets X and Y position because it's in from of key elements in by background. Every time I change the X and Y of my puppet it has the new position throughout the whole scene. I then tried creating it on a camera timeline but that didn't work. What is the best way? I could split my lipsync, verses, and backgrounds into separate scenes but this seems long winded and a step backwards. What is the best way?

Hi everyone, I have two characters in a scene. One I created myself and one downloaded from adobe. My own character keeps randomly doing a smile even though I disable lipsync in behaviours. My character also smiles when I silently mouth hello but any other speech or mouth actions it does what I want and stays on default mouth. the adobe character is fine. What could I be missing if microphone and lipsync are turned off and it's still doing a smile? Thank you for reading.