Download & Install

Hello Adobe Community, I’m having trouble updating Lightroom Classic.I have an active annual subscription, but I’m still stuck with the 2023 version of Lightroom Classic on a MacBook Pro 2017.  When I try to update via Creative Cloud, I get the following message:"You don’t have access to manage apps. You might need permission from your IT administrator to manage apps."Could someone help me fix this issue? Thanks in advance for your support!

I have successfully installed photoshop elements 2026... Can I uninstall the previous 2019 version? I note the two installations are significantly different in size! 

I started a free trial, when I am trying to cancel before I get charged it wont load the data? I have been refreshing and trying different stuff for more then 30 minutes??

I have Photoshop v 27.1.0.  in a Thinkpad with Windows 11.  During installtion I mistakenly got all menues in Norwegian. I find many descriptions on how to swap language, but I don't find the path in this Photoshop version. How can I accomplish this?

Ich habe Acrobat 2020 Classic in Windows 11 installiert und auf die neuste Version geupdatet. Bei der Anmeldung über das sich im Browser öffnende Fenster wird die E-Mail-Adresse akzeptiert, nach der Passwort-Eingabe friert das Fenster dauerhaft ein. Die Konto-Anmeldung auf der Adobe-Webseite funktioniert hingegen tadellos. Vor ca. 6 Monaten existierte dieses Problem noch nicht. Andere Virenscanner oder Firewalls als die von Windows sind nicht installiert. I installed Acrobat 2020 Classic in Windows 11 and updated it to the latest version. When logging in via the window that opens in the browser, the email address is accepted, but after entering the password, the window freezes permanently. However, logging into my account on the Adobe website works perfectly. This problem did not exist about 6 months ago. I do not have any virus scanners or firewalls other than those provided by Windows installed.

I'm having trouble updating Creative Cloud. It's stuck at 0% and I can't update the application or log out of my account. I've tried restarting my computer and changing my network. How can I fix this?

I am getting my two Creative Suite 6 perpetual licenses in order -- across four Macs -- in preparation for product End of Life. Today I got through Adobe Chat to a support agent -- she wrote the CS6 activation servers were still running to Deactivate and Activate CS6 and I should have no server problems deactivating one Mac and Activating it on another. CAN ANYONE CONFIRM OR DENY THIS INFORMATION -- it's a fair amount of time amoung other concerns. I have all dowloads, updaters, macOS, hardware in order (running 2019 iMacs, and 2012 MacBook Pros on Mojave 10.14.6 )...

Hi everyone, problem is in the title. The phrase might not be 100 percent correct as it was translated from German (Die Zeitbeschränkung für die Aktivierung von Creative Suite 5.5 Design Standard wurde überschritten. Diese Seriennummer wurde bereits auf zwei Computern installiert). This came completely out of nowhere. Iirc the suite is installed on the computer I've been working with for several years only, two devices at max (I got two licenses, don't know if this is standard). I cannot deactivate the suite but I doubt it would solve the problem anyways as there was no attempt to install it on a second (or third) device. I haven't made any other significant changes to the computer either. What do I do now?

Is there any way that i can download an older version of Premiere Pro? The system says that i need the AVX2 ... so basically i have to buy a new computer? How can i downoad an older version of Premiere, it doesen't show any options for me, it says that my system is incompatible. 

Hi, I am attempting to install Adobe Acrobat Pro on my new PC after not using it for some time after switching PCs. My current license is for Acrobat Professional, issued in July of 2022. It was obtained through a transfer of license. However, when I attempt to enter my serial number, I receive the message that The serial number you have entered has been revoked. This product cannot be licensed. Please click here to resolve this issue. Clicking "here" sends me to a page prompting me to simply buy a new license, but my product is still registered to me on my Adobe account. How do I resolve this?

I do NOT want to install Creative Cloud on my C there literally is no space on C! Paying so much money for a program and not being able to choose the drive I install it on is not acceptable. Either make this happen or refund my money back.

How do I install Adobe Acrobat X Standard on my new Windows 11 PC?   I have uninstalled it on my old one but I get error messages when I try to install it on the new PC.   I cannot even reinstall it on the old PC now .Can anyone help? Thanksian_6691

I have purchased adobe Acrobat pro 11.0 and it was a one time purchase. I installed it on my old computers. I have dleted this software from the old ones and installed it on my new one but having trouble registering it. While registering when I type in all the required informatoin it keeps working and doesn't register my product with Adobe. I need help in registering my software and I need activation count reset for this program so that I can install this software on my new computers.   [Moved from the Using the Community forum, which is the forum for issues using the forums by moderator]

Updating adobe apps will make my old pc slower? Can I use the most recomended apps to my pc and not the last versions? how do I know the most recommended versions? Thanks,

Can Adobe reset the computer activation for my perpeutal license? I no longer have access to the computers I installed it on, I reimaged my device so there's no going back and "Signing out of it" It also doesn't pull up on my account in registered devices for the account I used to activate my original licensed. Not sure how they are keeping track but I have the reciepts to show for it. Anyone have any luck getting it reset? 

Hi! I can't update Premiere Pro 26; it keeps crashing about halfway through.

Je viens de m'abonner à creative Cloud. Je ne parviens pas à installer les logicielsJ'ai le message d'erreur : L'app Adobe Creative Cloud requise pour resoudre ce pb est manquante ou endommagée  

Hello, I am probably one of the very few that still uses PhotoshopCS6. I recently became aware that I had the 64 bit and de 32bit version installed on my PC that runs on Win10. Probably during a clean-up of my hard drive in both versions the file \Locales\nl_NL\Support Files\Required Text Resources.dat has been removed, and now the text editor is not working anymore. Unfortunately , I have lost the origianal installation files, therefore I cannot reinstall this ancient version of Photoshop. Does anyone know where I can find and download the missing file?

Olá! Eu assinei o teste gratuito do Creative Cloud e não fui informado claramente que viraria um plano anual com multa. Não quero continuar usando o plano e gostaria de cancelar sem cobrança de taxa. Peço o cancelamento imediato sem aplicação da multa.

Hi Team, I hope this finds all of you well! I am unable to install Adobe Illustrator due to error code 190. I am currently using the Creative Cloud Desktop app. Using Windows 11 pro, i7-11700 processor, 32 gb of RAM, RTX 3080 video card. I already have Photoshop and InDesign installed. However, I keep getting error code 190 whenever I try to install Adobe Illustrator. I hope someonw can help me. I am unable to reach an agent right now because the AI states they are currently unavailable. I hope to hear from someone soon. Thank you, take care & have a great day!

Adobe engineers consistently work to deliver high-quality applications and features that enable humanity to pursue its creative endeavors. Please see here for a list of known issues or errors that could affect Adobe desktop applications running on macOS computers. You can use this page as a resource to track any ongoing or known problems. We appreciate your patience while we evaluate any outstanding issues and work towards a solution.

I purchased this product in 2015, and have been downloading and using it without incident ever since.  My most recent download was December 2024.  I tried downloading it today, and at first everything went smooth until I hit the actual download button on the LWS site.  The download window popped open, but nothing happened.  Eventually, somehow, the product disappeared from the LWS site while I was online. Called Adobe tech support and they don't even see my license on their end. Any thoughts on how to get my license restored, and to be able to download the product for use.  

Awhile back, I got this pop-up on my mac laptopThe apps themselves still worked, so I wasn't terribly concerned, but the popup is annoying. So today, I start investigating fixing it. HOWEVER...for some strange reason, the log-in screens for software download installs don't accept my Adobe log-in credentials. I log into the Adobe site using an email address. Can change the password easily. Have the adobe authenticator working as intended. But my NAME is in the login block on the software activation block. (I've deleted most of my name as that seems prudent.)This login screen won't accept the adobe password associated with my email address, and changing my name to the email address renders the same "uh-uh" result. I did find that in 2021, I connected my Adobe and Apple accounts, and the Apple stuff comes up with my name. So I disconnected the two accounts. Sadly, no joy. I'm at a loss.It doesn't make any sense to me. I did screenshot the CC install data from "finder", and I'm a

I'm in a predicament that I can't easily control a plotter from my Mac work station with the latest Adobe suite. The plotter is 3 floors below and for years I've used a Windows rip server to print and cut with plotter software. Rip server was not online so older system's security is not an issue. My Windows system finally died and a easy way to control the plotter would be to use one of my older laptops with illustrator. I have version cs5 that I've installed from my last dvd version, but it is Illustrator version 15 and I need to do the update in order to make it version 16 which is what the plotter software requires. I've contacted Adobe and they sent a link that let me download my previous registered version, but it's the same as the dvd and only instals version 15. I did see a post that shows how to update to version 15.1 through web archives, but nothing about version 16. I'm semi retired and don't see the benefit to invest several thousand dollars to build an up to date syst

Hello! I recently attempted to repair the microsoft visual C++ redistributable on my brand new microsoft surface pro 2-in-1 ... because I was all of a sudden unable to get into my adobe creative cloud. I do have my old microsoft surface that isn't Windows 11 compatible... I have my adobe apps on there (thankfully) as the main one I use isn't available for my new laptop yet (yikes!)... Anyways-- when i attempted to repair this microsoft visual C++, I got a pop up saying..."one or more issue caused setup to fail. Please fix issues" with a link to the log file. It also notes 'the parameter is incorrect with code 0x80070057'. I could google it, but... this seems to be where I'm directed. Makes sense! I'm not familiar with using forums though...  Thanks for any help!C