Download & Install

Bonjour. Je ne suis pas très douée. J'ai voulu faire un essai gratuit pour corriger directement un fichier pdf. Malheureusement, en tapant trop vite, je n'ai pas vu que j'avais tapé deux fois la même lettre dans mon nom. Résultat, je ne peux ni accéder au lien pour essayer le produit, ni annuler la demande d'essai gratuit. Je ne sais pas comment faire pour ne pas me retrouver avec des prélèvements sur mon compte dans quelques jours pour un produit auquel je ne peux pas accéder et pour lequel si on m'envoie des messages, ils iront nulle part puisque l'adresse est fausse.C'est une erreur de débutant et c'est mon cas. MERCI si vous pouvez m'aider.

Bonjour, Je suis sur PC avec 2 disques dur. Un ssd et un méca. Lorsque j'ai installé créatif cloud sur le SSD je ne sais pas pourquoi un dossier TEMP était existant sur le disque mécanique. Résultat, le disque mécanique est hs et plus rien ne fonctionne. J'ai donc essayé de désinstaller, ça n'a pas fonctionner j'ai donc utilisé creatifcloudcleaner.  Maintenant quand je souhaites réinstaller créatif cloud, adobe installer se lance dans le gestionnaire des taches mais rien ne se passe. Idem quand je souhaites installer d'autres logiciel adobe.Avez-vous une solution autres que de reinstaller mon windows ? Merci.

After having two Adobe support technicians spend 2 hours each on two different days they finally elevated me to some overseas upper tier support (who called me from a "10000000" number which my phone blocks. In any event, I am on a newer mac running 10.12.4. I have started, out of the blue, having issues with Adobe CC updating and installing. It hangs on 43% most of the time unless itis Adobe Acrobat which tells me I have a previous "higher" version installed and cannot install. Which I do not have another version. Here's a photo of the unsolved recurring, frustrating, losing money every hour this continues, problem:

Buenos días. Tengo un imac de 2011 con el so High Sierra 10.13.6. A finales de 2021 tenía la ultima versión de indesign compatible pero lo desinstalé porque no lo usaba.Ahora lo necesito de nuevo y ya no encuentro esa versión de ID, estoy trabajando con CS6 pero va muy lento y falla bastante. Dónde puedo conseguir versiones de ID compatiles con mi so? Estoy usando la 24.3 para Illustrator. Gracias!

Hello guys I have the problem when I try to install for example AFter Effects it shows me:Problem 116, now I don't know how I can install the programs.I have an iMac. Please help :')

Good afternoon, I have an old version of Macromedia MX 2004, my key doesn't work anymore and activation by phone doesn't work either, I want to use it, in the past Adobe gave me some keys to fix it, but currently those keys don't work either, neither does the url of activation of legacy products. that I have to do? thank you!

how can i talk to someone about my apps!!!

Is there a difference whether I purchase the pc or mobile format? Are they both different purchases? I purchased the PDF but it's only for my iPad and my purchase doesn't transfer to the PDF I have on my PC, I'll have to purchase the desktop version. I do not want to purchase PS and Illustrator for both desktop and iPad, so which version can I get my monies worth?   [Moderator moved to Download & Install.]  

So my SSD drive is small and often gets down to under 5Gb of free space! Today I have bought an M.2 drive (hopefully it will be recognised by my motherboard)  which I want to put my current Adobe CC package on. Do I simply unistall all Adobe programmes and then just download them again and re-install? I assume simply copying everything in the Adobe folder to the new drive would cause loading problems? Wil I need a new activation code or will it recognise my CC package automatically? Thanks in adance. Paul.

Hi,  I need help..Where i can get authorization code for this Adobe Creative Suite3 Design Standard. Series No: xxxxx   [Mod: Serialnumber deleted, because this is a public forum and not Adobe's support.]  

HiTrying to purchase a plan and keep receiving the incorrect billing reply. I have checked all details and they are correct.Thanks

2014 habe ich mir im Zuge einer Fortbildung Creative Suite 6 Design & Web Premium gekauft, weil diese Software in ihrer Funktion uneingeschränkt und zeitlich unbefristet nutzbar ist.Leider hat mir Adobe meinen Account gelöscht, weil ich diesen seitdem nicht mehr besucht hatte. Wozu auch - es hätte für mich dort nichts zu tun gegeben.Dieses Problem konnte mit einem Lizenztransfer auf eine andere Emailadresse gelöst werden.Aber...jetzt stellt mir Adobe in meinem Account das Programmpaket nur für ein 32-Bit-Betriebssystem statt 64-Bit zur Verfügung. So hatte ich es ursprünglich nicht gekauft!!Ich habe Windows 7 Ultimate und benötige ein 64-Bit-Betriebssystem.1) Wie komme ich an meine Software für das 64-Bit-Betriebssystem?2) Sollte ich es je bekommen - wie muss ich es installieren? Alte Software deinstallieren und neue installieren oder funktioniert das wie ein Update?Über Rückmeldungen würde ich mich sehr freuen.

My Creative Cloud wants me to download it all the time like it's not already downloaded. Why is that ? Has anyone had that issue?

Adobe Desktop Services constantly crashes in the background on my Macbook Pro 14" with macOS Monterey installed. It happens when the Macbook is in Standy Mode. I tried to reinstall Creative Cloud, but that didn't help.   

can i install photoshop on another drive than the c-drive. My C-drive/disk is full but i have a D-drive with plenty of space but when i install photoshop from creative cloud he automatically chooses for the c-drive to install ??

can you add Arabic   and have in a website can go within and rev  

Creative Cloud crashed and hanged a few times, then quitting & restarting got the CC App itself to update. That took a long time. It said it failed a few times. In the end, it didn't give me a success message, but when I quit & opened it, it was up to date. Then InDesign won't start, so I started the update process. It's been an HOUR now. I've started the update process a few times, as it got stuck at 10%. Now I've been stuck on 95% for twenty minutes or more. OSX El CapitanCreative Cloud 3.7.0.272

Hi all, I'm a CC Client (LR & PS) but before I used a CS6 version. Now, I want to uninstall the CS6 version but I can't...I startet to follow all the steps indicated here : Use the Creative Cloud Cleaner Tool to solve installation problems After uninstalling with the Config panel, the folders, files and programs still exists on the hard drive.I tried to use the Cleaner Tool, but I have an issue with it. When I'm asked to select what I want to remove, I select 7. CS6 only.On the next screen, I'm asked to "Clean all" !   I don't want to remove all the Adobe software, but just the CS6 version.Here is the whole process in screenshots : https://ton.twitter.com/1.1/ton/data/dm/1067688191988248580/1067688131938476033/jR3B6hm2.jpghttps://nsa39.casimages.com/img/2018/11/28/181128074813545147.png What can I do ?Thanks in advance for the help.

I have an old version of Adobe creative suite on my computer. Is it possible to install Creative Cloud and keep the Creative Suite on the same machine?

This is just a suggestion for Adobe. I'm a graphic designer and I would love the option of picking three apps for my work. I bought an Indesign subscription but now I'm needing Illustrator and Photoshop which will mean that I need to buy the whole Creative Cloud suite which is a bit pricey for me. I think that's my only option though. Is anyone else having this problem where you only need a few apps but you have to buy the whole Creative Cloud suite? Kristi

To install Creative Cloud All Apps for device, after installing Creative Cloud Packager, it is necessary to install also SCCM? Thank you

I have noticed that all my CC apps really start very slow. It takes Photoshop and Illustrator and Indesign (my most freq. used apps) more than a minute to go from double click to document window. I have switched off the new 'enhanced' document window because that also is tremendously slow (takes more than twenty seconds to even appear when creating a new doc...Now I have a 2 x 2.93 GHz 6-Core Intel Xeon Mac with OS X 10.12.3 and a 1Tb SSD drive, but still the software is so very slow to boot.They all seem to almost freeze when loading their (Adobe) plug-ins and UI files...Is there anything I can do to get a more snappy boot?Albert

I would like to sign up for the £16.97 creative cloud offer for students. My son is homeschooled in the UK (United Kingdom). There is no option to upload proof when signing up of his homeschooling. He is currently doing Key Stage 3 Maths and IGCSE English with more to come. When trying to sign up, it asks about school, no option for homeschool. Speaking to web chat they have no clue about the UK requirements. Can someone help?

I bought a copy of Adobe Creative Suite 6 Master Collection a few years ago. It didn't come with any disk, it was only the key. I have gotten a new pc last week and I wanted to use Creative Suite 6 on my new pc.I haven't registered my copy on Adobe's Website but I still had the key.So I started the installer programm and typed in my key. When I wanted to submit my key the installer said:The entered serial number has been blocked. This product cannot be installed. Please contact support. I thought it was a problem with the installer so I went to Adobe's registering website.There the message: This serial number is already in use. would come up.I don't know what the problem is or what I can do about it.

Yesterday on my Windows 11 machine, Creative Cloud Desktop indicated there was an update available. I let it go. The result was a new installtion with a totally blank window when it runs.I went to the Cloud site and downloaded the latest version, installed it, and opened it.All I get is a blank window.Reboots don't seem to help. It updated fine on my Win 10 machine.I'm now stuck.