Download & Install

I installed Premiere Elements on a Windows 10 computer via CD and now need to install it on my new computer (Windows 10, soon to be Windows 11).  Whether I use the CD or attempt to download the app (which is registered with Adobe), I get a message that says my operating system or browser are no longer supported.  How can that be?  What to do about it?

Is Photoshop and Creative Cloud the same thing.  I just needed Photoshop, but i ended up with Creative Cloud and have no idea how to pull up photoshop. Help

Hey everybody, I have a surface pro 5 with 4GB RAM and only 14GB of free space. I have lightroom installed and just installed photoshop. My computer freezes up and slows down tremendously anytime I open either program. I tried deleting some files and programs from my computer but it's still sluggish.Is it possible to run these programs from an external drive? If so, what would be the best drive for this? Would I have to uninstall and reinstall onto the hard drive? 

Ich möchte mein Lightroom 6 auf einem neuen PC installieren. Leider finde ich keinen Link zum Download der Applikation. 

Elements 15 is only installed on one other device and I am not signed in on that device.  When I install it on my new computer, it says that the serial number is active on too many other devices and I need to deactivate some.  But when I go to my account on Adobe.com and find that product, it says that it is not activated on any devices.  Help?

So my Creative cloud just stopped connecting the the Adobe servers for no reason. Been working fine up until today. There is no number to call, just a chat box. Chatted for over an hour and they could not help. I was told I will get a call within 24-48 hours. Why can't they figure this out? When I search it on the internet there are hundreds of post relating to the same issue. I've tried eveything and nothing is working. I'm helpless with out the use of Photoshop and Illustrator. I was able to find an old CD of Illustrator but can't find one for an old Photoshop. Anyone else having the same issues and how did they fix it?

Hi I've had the Creative Cloud Membership Plan for a few years but when I opened a piece of work on it this morning an error message said that Adobe Creative Cloud is missing or damaged. It advised me to download and install a new copy of Creative Cloud. I downloaded the uninstaller package and also found the uninstaller file already included in my Creative Cloud apps. Whenever I launch ether of them I'm asked to fill in my password as shown on the screen below but when I hit OK nothing happens.  Any advice is much appreciated. Thanks

I have elements 2022. I upgraded from version 15.Can I install the redundant v15 on my second PC? Thanks,Jim

what should I do in this issue?Can anyone help?

Currently I have a computer that will be replaced in the next few months. I have the opportunity to purchase an older OEM version of Creative Suite Master CS6. What I would like to know if I can install this on the older computer for now and deactivate the license so I can install it on the new computer when the time comes without any activation or key problems because it is an OEM version. The older computer will be trashed. Generally I would like to know if an OEM version can be deactivated and reinstalled even if it is not on the same hardware.

Hello, I'm using a translator, so my words may be unnatural. I'm using Photoshop for the first time today. It's so hard because there's no Photoshop installed. If you delete it with the delete tool and reinstall it after reboot, it won't be solved. Why can't I install it? It's so hard. Even with the help of a counselor, it was not solved. I've used all the methods of the link. Please help me. https://helpx.adobe.com/kr/creative-cloud/kb/creative-cloud-missing-damaged.html

Unfortuantely, I had to change the operating system of my old computer a few days ago. Sadly, that computer old computer was not wokring well at all. I bought a new one. Now I cannot install adobe cloud. It keeps on telling me that I am not signe in. And I keep on signing in and nothing happens. Could the software be confused since it was reinstalled on another computer a few days ago. I already sepnt hours trying to insgall Adobe Suite on this new computer. It is extremely frustrating. PLEASE HELP

I have an existing Lightroom 6 license for PC bought 2017. It ran on this PC (Win10/64 with all updates) until end of 2021.I have recently newly setup this PC (Win10/64 with all updates) and installed Lightroom 6 from the original CD. However, it does not run.When I open the program, a window pups up that prompts for a login to Adobe suggesting my correct Adobe ID, but if I click continue, then the windows informs me that the login is not allowed because it my operating system and browser are not supported anymore and I need to update. However, the OS and the browser (Chrome) are up to date. I am hung in this loop; the only way out is to cancel.A separate login to my Adobe account from my browser shows that the Lightroom 6 license is registered with the correct software key.  Please advice how to run my standalone Lightroom 6 on my PC?  FYI: I have also a licence for Lightroom Classic on my other PC but I also want to use the Lightroom 6 licence for m

Hello,I have the new macbook 14" and want to install the creative cloud app. however, during the installation, it kills my internet connection and I can't do anything. only after I quit the installation, the internet comes back.I did multiple tests. such as restarting the router, rebooting my macbook etc. The internet always breaks during the installation and comes back when I abort.Does anyone know how to resolve the issue?

This is a reachout to anyone who has used the Adobe Creative Cloud Cleaner to uninstall and reinstall CS6. Is it possible to just uninstall and reinstall only Photoshop or does the entire CS6 Suite have to be unistalled and reinstalled?  I am about to try the CC tool. There seem to be no other options. I have all my original discs dating back to Photoshop 1.0 (and Aldus Freehand before that).  I tried to reload CS4 and 5.5 (High Sierra 10.13.6) and get the message that they are not optimized for my operating system.  Problem:I am using Photoshop CS6 (High Sierra 10.13.6, MacBook Pro 2010) that keeps crashing on start-up. It just started happening. When I tried to uninstall using the "Unistall Adobe Photoshop CS6" in the application, then going to the CS6 (Applications/Utilities/Adobe Installers/Adobe CS6 Design and Web Premium), I get the following error message: "Uninstall FailedYour uninstallation encountered errorsTroubleshooting tips:1. Restart your co

Hi, I need to download the latest version of Indesign 2020 (15.1.4?). Is it possible to have a direct link?thanks a lotgiangi

I previously posted that Photoshop CS6 crashed on lauch. I was unable to uninstall Photoshop CS6  (or CS4, CS5.5 and CS6) using the uninstall feature in Photoshop. I downloaded Adobe Cloud Cleaner, but it hangs on lauch and has to be force quit.  Just got off the phone with Apple support. They're recommending making a copy of my files to a preipheral hard drive, erasing the  Mac drive and  doing a clean install from Time Machine.  Suggestions? Other than buying a new MAC. 

I HAVE RECEIVED EMAILS FROM ADOBE WITH ACCESS TO PHOTOSHOP AND AUDITION GIVEN FROM MY COMPANY, BUT I CANNOT ACCESS THEM, THEY DONT SHOW ON CREATIVE CLOUD, HEP PLZ! 

I've just resubscribed to CC  - special offer 25% off. Although this is a good deal, I will still be paying £10 extra each month, and only using three of the many apps. Is there any way my plan can be adjusted to financially reflect this? 

I ve got a problem with installation of Creative Cloud on my new macbook.Ive opened the file to install (downloaded from the official site)Ive signed in, the browser page said that its ok and i can continue process of install,but the window of installation is just rolling downloading without any success.Need help 😞  

En mi mac con versión catalna no me permite instalar ningúna aplicación. Queda colgado en pedir contraseña de llavero. Alguine con solución?

Hey, I'm trying to download the software but it's not letting me download it. It's taking forever to get the page to upload what do I need to do?

Hello I currently have Photoshop and Photoshop Beta installed via Creative CloudI also have lightroom and Lightroom classic installed. All software is fine except Lightroom.  It loads and just hangs at the spalsh screen.  The same laptop prior to a windows reinstall (same copy) worked fine for all four apps in the past for some time. I have uninstalled lightroom twice but no progress. I am relying on classic but it isnt our prefered programme. Any ideas?

Hi All - Can I download CS6 Prod Premium (upgrade / Windows) without using somebody's download manager? I've seen links for the ProDesignTool site but has anyone used them recently? They appear outdated - or updated I should say since they take you to Adobe's CC pages. So is there still a way to get CS6 Prod Prem upgrade without using Adobe's donwload manager? Thanks!