Download & Install

this morning, I had InDesign open, and this window was open: "You’ve reached your device activation limit." It states that Adobe apps can only be signed in and activated on two devices. To sign in on this device, you need to sign out of another device first. All apps, local files and Creative Cloud assets on those devices will remain intact. Learn more about device activation limits. Then, It shows MULTIPLEs of the SAME workstation. Clearly, there is an Adobe Creative Cloud Issue.  How do I resolve and why can I not report this to Adobe.

7 years later, I have the exact same issue but with 8 copies of the same device. The solution to this problem, signing out to all devices doesn't clear up the issue that I should be able to sign in up to two devices while working on one at a time. It will continue forcing me to sign out of one of them when i turn on the other, because it acts like that one device is more than one.

After migrating all files, etc from my old mac to my new Mac Studio M4, I can't activate it at my Creative Cloud Desktop account. I had no issues deactivating my old device, but when I go to my account settings/plans/payment/activated devices, all that shows up is; "you have no activated devices" without any means to activate my new mac. What am I missing here?   Please help! Thank you in advance for any and all assistance.

I bought and activated a CS5 education license around 2011. I only own 2 computers: a desktop and a laptop. Those are the only computers on which I have currently installed CS5. Since 2011, my laptop has changed twice, and my desktop has remained the same. The 2 older laptops that I owned in the past no longer exist. This past week, I received this activation-related message on my desktop. I did not receive any such message on my laptop. The same license is installed on both systems. I don't know why this is suddenly happening. Adobe's help AI is not able to resolve my problem. Is there a human somewhere out there who can help me resolve this? Thanks.

Bonjour,Même problème depuis quelques jours.Un message sur tous les logiciels Adobe : "Déconnectez-vous d’un autre appareil pour continuer". Alors qu'aucune autre application n'est ouverte sur une autre machine 😞La fonction "se déconnecter" ne fonctionne pas, le logiciel ferme en cliquant sur le bouton "continuer"...La seule solution est d'eteindre l'autre ordinateur ouvert....Help !

I've subscribed to Photoshop which is working fine, however everytime I use the Creative Cloud desktop app, it comes back with the error shown on the subject line. I have tried un-installing everything but the error comes back after reinstalling it. I've checked my firewall rules (Bitdefender) and it appears to be allowing everything Adobe through. There is also nothing in my hostfiles (I have also ran the repair tool too). Any suggestions? I mean it's an annoyance more than anything else as it doesn't appear to stop me updating or using PS.

I’m currently using a 27-inch iMac (Late 2014) running macOS Big Sur (11.7), which is the latest version supported by my system. I would like to install After Effects, but the Creative Cloud app only offers the latest version, which requires macOS Monterey or later.Since my Mac can't officially upgrade beyond Big Sur, I’m looking for a way to download After Effects 2022 (version 22.x) — the latest version compatible with macOS 11.Could someone from Adobe please provide a download link or help me access this version through my Creative Cloud account?Thanks in advance!

I am unable to login onto to any Adobe account on my main windows account, and says its unable to reach adobe. If i try to login to my adobe account on a new windows account it works fine. I've tried switching from my Ethernet to mobile hotspot, adobe ACC cleaner tool,  adobe limited access clean up tool, a lot of the posted troubleshooting steps but nothing seems to be helping. It also used to give me error 206 when i tried the installer before i installed it from the new windows account.

Applied for a license, already had one. Email came. Link for updates downloads does not work. Link for enterprise download just re-directs to the home user download page - no full download, just the small app that runs the download installer. Is there a working link to get updates and downloads? Thanks.

Hallo in die Runde,mir ist leider, leider meine Festplatte kaputt gegangen und ich musste meinen Rechner kpl. neu aufsetzten. Nun habe ich gerade vom Abobe Support erfahren, dass meine Vollversion von CS6 DesignWeb Premium nicht mehr aktiviert werden kann, da Adobe die Updateserver abgeschaltet hat!!Ich habe keine Chance mehr, mein erst 2017 gekauftes Produkt wieder zu aktivieren, eine absolute Frechheit!! Meine Vollversion CS5 DesignStandard läuft allerdings nach der Neuinstallation einwandfrei, wie kann das sein?!?Hat hier vielleicht jemand einen Tip/Rat wie ich meine CS6 DesignWeb Premium doch noch zum Laufen bekomme??Bin echt verzweifelt und stinksauer auf die Adobe-Politik... Lieben Dank im vorausTorsten  

I am new to Adobe CC suite. As soon as I started to use, I figured I wont be able to manage on my laptop. I deleted all the installed apps and now want to setup a flow where I operate off of an external drive.  But, when I go to Creative cloud -> Preferences -> Install location & change it to external drive, I am getting an error "Unable to install at this location".  I have a SanDisk SSD 2 TB external drive connected where I am trying to change the install location. Please help. 

I just got a new laptop and I want to download photoshop onto it without purchasing it again.

Mein WIN PC ist defekt. Dieser kann nicht mehr repariert werden. Leider konnte ich mein CS6 nicht mehr deaktivieren. Wie kann ich meine Lizenz auf in Zukunft auf meinem neuen Pc und meinem Notbook betreiben. Die Funktion der Gerätelöschung über die Adobe Webseite ist bei CS6 nicht möglich!

My Creative Cloud app says that Illustrator is not available for my device. When I go through the website download link, it redirects to the Creative Cloud app. I have successfully downloaded Photoshop, Premiere, and After Affects without a problem, so there is no reason I shouldn't be able to access it. I did a session with Adobe support previously and they were unable to resolve it. Here are my system specs:Processor Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) CPU (3.42 GHz)Installed RAM 16.0 GB (15.6 GB usable)Device ID 05C60AAE-241A-420D-B289-6AE517B3CD35Product ID 00342-21426-56126-AAOEMSystem type 64-bit operating system, ARM-based processorPen and touch No pen or touch input is available for this display I have also attached screenshots of what my Creative Cloud looks like.

I received a device activation limit warming but I only have 2 devices active. For some reason it shows the same device as 9 separate devices. Has anybody experienced this? Whats is the solution? 

Ich habe LightroomClassic gerade deinstalliert und die neueste Version installiert, weil mit beim Update über das Hilfemenü immer der folgende Fehler gemeldet wurde: Updates wurden für diesen Computer deaktiviert. Wenden Sie sich an den Administrator. Aber auch mit der neu installierten LightroomClassic Version und dem aktuellem CreativeCloud gekomme ich auf meinem Mac mit OS 15.5 (24F74) immer noch die gleiche Fehlermeldung. Wie kann ich das beheben? Hat jemand bitte eine Lösung?

I'm trying to uninstall Acrobat from a new Mac Mini M4 so I can install the updated version, and I'm having no success:All files, including Creative Cloud, were uploaded from a Time Machine backup when I first opened this new Mac.The app Acrobat Unistaller failed, giving me a message "user cancelled authorization dialog."Unistallation failed when tryin it through the Creative Cloud app after just 1% was done.AcroCleaner took a half-hour, during which Activity Monitor said the app was not responding; finally, with a message of Done! in the main window, a pop-up says "An error occured in the uninstall process." (I've attached a screenshot of the full log for reference.) I restarted my Mac and tried to unistall again through Creative Cloud with the same results as above. I still can't uninstall it. BTW when I try to open the older Acrobat on this Mac, the message reads "Your application install seems to be damaged, Please reinstall the application," which I can't do. So how

Recently, any updates to applications in Creative Cloud run very slowly. They rapidly advance to 45% and then take days at best to complete. I have tried reinstalling creative cloud and the problem persists. It isn't clear if this is a CC or Macos problem but no other application have this issue and I can download/install and edit files in other applications without issue. Running the apps such as photoshop also work fine once they are installed. macos version Sequoia 15.6.1.Apple M116 Gb RAMNo disk space issues/dev/disk3s5 460Gi 190Gi 252Gi 44% 2.1M 2.6G 0% /System/Volumes/Data 

Hello everyone, I have an Adobe Acrobat installation with a valid serial number, but I’m not sure what type of license it corresponds to (perpetual, subscription, retail, volume, etc.). Could someone please let me know how I can verify the license type using the serial number, or what procedure Adobe recommends to confirm this information?Thanks in advance for your help!

We've been redeeming each Adobe Classic license PIN using a separate account, since Adobe doesn't permit multiple Classic licenses under a single account. Now that we need to deploy 90 licenses, creating 90 individual accounts isn't practical. Is there a more efficient method to redeem and activate these licenses?

I've designed websites for small businesses for the past 15 years and have used Photoshop to support this work. I originally purchased a Photoshop CS4 Extended license then upgraded to CS5 Photoshop a few years later. I have been using the single Photoshop CS5 license for over 10 years and have installed it on many different PC's and on as many as 3 different PC's at any given time, with never any issues. Up until a month ago, all my PC's have been running Windows 10. So because support for Windows 10 is stopping in a few months I thought it would be best to upgrade to Windows 11, at least on my main business computer that supports my website business. Unfortunately, it turned out that this hardware was incompatible with a Windows 11 upgrade so I decided to purchase a new Windows 11 PC from Dell instead. So during the configuration of this new business PC, I started installing and configuring my applications, including Photoshop CS5. Again, there wasn't any problem with this installati

Olá, pessoal. Estou com dificuldades técnicas usando o Photoshop 2021 — meu Camera Raw não abre por falta de placa de vídeo, e aparece a mensagem de que precisa de aceleração gráfica.Gostaria de testar o Photoshop CC 2019, que acredito ser mais compatível com meu equipamento atual. Tenho uma assinatura ativa da Creative Cloud e estou em busca de um instalador confiável da versão CC 2019 (versão 20.0.x), pois ela não aparece na lista de “outras versões” dentro do Creative Cloud Desktop.Se alguém puder me indicar um link direto (oficial) ou me orientar como posso obtê-lo, ficarei muito grato.Obrigado!

Hallo leibe Community, ich besitze die Master Collection CS6. In der Zeit habe ich meinen PC mehrfach neu aufgerüstet und neu installiert. Nach der letzten Neuinstallation kann ich das Programm allerdings nicht mehr nutzen. Mir wird angezeigt, dass ich die maximale Anzahl von 2 Computern verwende und ich die anderen Computer deaktivieren muss. Ich habe allerdings keine Möglichkeit die Computer zu deaktivieren. Die "alten PCs" sind ja überschrieben, da ich sie neu aufgesetzt habe und bei meinen Produkten auf der Website wird die Master Collection zwar als PRodukt angezeigt, bei aktivierten Geräten steht aber nichts. Vermutlich weil es eine recht alte Version ist und nicht über App/Abo läuft.Der Chatbot hilft mir leider nicht weiter und einen menschlichen Mitarbeiter will er mir nicht zuordnen.Ich hoffe, dass mir hier geholfen werden kann. Liebe GrüßeFüchsin

Hallo zusammen,ich habe ein Problem bei der Neuinstallation von Photoshop Elements 10 auf meinem Rechner.Meine Festplatte ist kaputtgegangen und ich musste Windows 11 (Version 24H2) komplett neu installieren.Dabei sind mehrere Probleme aufgetreten:Bei der Installation versucht Windows zwei Gerätetreiber zu installieren. Dabei wird wohl etwas in der Registry verändert  der Rechner landet im Reparaturmodus und kommt nicht mehr heraus.Falls man das System doch wieder repariert bekommt, fehlen anschließend alle DVD/CD-Laufwerke im Explorer. Diese müssen manuell nachinstalliert/freigeschaltet werden.Nach erfolgreicher Installation von PSE 10 kommt dann die Aktivierungsabfrage.Die Seriennummer ist vorhanden und gültig.Allerdings wird gemeldet, dass die Aktivierung bereits auf zwei Computern erfolgt ist.Eine Deaktivierung ist nicht mehr möglich, da die alten Installationen nicht mehr starten (Platte defekt).Außerdem scheint es keine funktionierende Verbindung mehr zu den Adobe-Aktivierun

Hi everyone, I accidentally deleted the Photoshop.exe file from my installation of Adobe Photoshop 2024 (Version 25.0.0 Release). All other files are still present, and I really don’t want to reinstall the entire application if I can avoid it. I’m looking for the original, genuine, unmodified Photoshop.exe file from: C:\Program Files\Adobe\Adobe Photoshop 2024\ If you have this exact version installed and can help, please upload the file to Google Drive or any trusted cloud service and share the link with me privately. 📧 <email removed-kglad> Your help would be deeply appreciated! Thanks in advance 🙏