Download & Install

i  want to install older version of adobe illustrator 2023 but i am not found it in adobe creative cloud 

 Hi, I'm having trouble with my Adobe account. A while ago, I received a suspicious email claiming my computer was using counterfeit software (I've never used counterfeit software). My prepaid Creative Cloud Pro subscription was canceled, and I tried to activate a new code, but I keep getting the error: "This page is temporarily unavailable. Please try again later. An error occurred. If the problem persists, contact customer support to verify the code." Technical support was unable to help.

After reinstalling my computer, all Adobe applications are incompatible with my system and cannot be installed.I'm using Windows 11 24H2 and an NVIDIA GeForce RTX 3070 Ti with the latest drivers. What should I do? 

Hello guys, I am new here. I would like to get your advice on how to link my Domain I purchased from Wix.com and link it to my Adobe Portfolio. I followed the step-by-step process on how to manually connect the custom domain of entering four (4) A records but Wix would allow only two (2). Please see screenshots attached. Is two (2) A's sufficient enough to properly link the domain? I read somewhere that other host allow for only two. One for A, and one for CNAME. I haven't click the "Apply". button in Adobe Portfolio as I'm worried that I might break the link somehow. Please help.... This early I would like to thank you guys in advance.

我把整個應用程式都移除,想安裝在其他ssd槽,新版的應用程式完全不相容無法安裝,但我的電腦系統已更新到win 11 24H2,cpu i7 9700k,顯示卡3070ti也已更新到最新版本,依然顯示不相容,該如何解決 

Hallo, ich habe leider ein Problem mit meiner Adobe Creative Suite Design Standard Version 6.0 für Windows mit dem Registrierungsdatum vom 2013. Ich kann diese auf meinem neun PC installieren aber die Seriennummer sagt es wird sie schon zweimal verwendet, obwohl ich die Version auf den alten Gerät deaktiviert habe und Deinstalliert. Leider kann ich meine Seriennummer auch nicht auf Adobe Account sehen und auch keine aktivierten Geräte. kann mir hier zu jemand Bitte helfen.

Online account shows no devices to deactivate.

Even though the CD won’t install, I do see the PM files. When the CD won’t kick in and automatically set up, I go to setup.exe and double click there but nothing happens.  

I have been through 2 personal computers and 2 work computers and it is not installed on any of them.  Why can’t I use my Photoshop ?

When searching for the font Georgia Pro on Adobe using Creative Cloud, it provides a list of several dozen pages of fonts, none of which is Georgia Pro. How is this possible? I have tried “Georgia Pro”, Georgia Pro, even Georgia_pro and the results do not show. I have even clicked the suggested link to the font family Georgia Pro and it still will not show the results. I have installed Georgia Pro Light, but wanted the rest of the family. When I click the Install Family, it says that it’s done, but I still only see Georgia Pro Light and cannot access the rest of the font weights for Georgia Pro.Someone needs to look at the search feature on Creative Cloud. This seems like an obvious error. 

Hello, I cannot resolve Adobe Creative Cloud errors 301, 303, and 305. I already tried reinstalling Creative Cloud, Adobe Cleaner Tool, clearing OOBE/AAMUpdater, removing Adobe apps, disabling VPN, clearing DNS/hosts, and restarting Windows, but the issue remains. Please help me resolve this.

Hi all, I’m trying to reinstall Adobe Design & Web Premium CS6 (Windows) from my Adobe account, where the product and serial number are still listed. During installation, I get the error:“The serial number you entered has been revoked. This product cannot be licensed.”I’ve confirmed: The serial matches what’s in my Adobe account The installer was downloaded directly from Adobe The product was previously working I contacted Adobe support and was told: The serial “does not support activation” CS6 is no longer supported No replacement serial or workaround was provided   Case ID: ADB-44469275-L5W9 Questions: Has Adobe permanently deactivated some CS6 serials, even if they still appear in accounts? Is there any workaround (e.g. different installer, offline activation, legacy method)? Has anyone successfully activated CS6 recently with an existing license?   I understand CS6 is end-of-life, but this is a perpetual license still listed in my account, so I’m trying to understan

Hello,I am the lawful, registered owner of a perpetual license for Creative Suite 6. I have my original box, media, and serial number.My license is still showing as active on 4 old computers from hardware upgrades over the years. Those machines are no longer accessible, and their hard drives were wiped long ago, so I was unable to perform a deactivation. I am not currently using the software on any computer.I just spoke with a very helpful support agent via chat. They confirmed they could see the 4 active machines in their system, but they did not have the tools to reset the count themselves.The agent kindly created an escalation case for me to have the technical team look into it. My case number is ADB-42360599-H1Z9.I am posting here to follow up on this case. I am not asking for technical support for the CS6 software. I am respectfully asking for licensing support for my Adobe account.Could a staff member or Community Expert please use my case number to find my account and ask the te

Im on a new M5 max MacBook Pro (18/40) with 64GB of RAM and internet download speeds of 1GB. I’m only at 39% and it's been an hour. Is this normal? Doesn’t seem like a version that should be taking this long.

I deinstalled PSE 2023 on my Macbook and installed 2026 instead. I want to re-use PSE 2023 on another Macbook but getting the too many activations message. I can’t find a way around this as there is nothing to deactivate and no apparent support from Adobe. Bemused by how crap Adobe is from a support perspective.

Hello,I have a legitimate and registered copy of Adobe Creative Suite 5.5 (perpetual license).I can’t activate it because I get the message “activation limit reached”.My old computer is no longer available.Could you please help reset the activation count for my serial number?Serial: [1409-XXXX-XXXX-XXXX-XXXX-1013]Thank you!

I no longer have access to my old iMac from which my new MacBook was loaded by the Apple migration process.  After getting Error 42 on the MacBook, I tried uninstalling Creative Cloud, but then I get an Error 1.  Apparently it wants me to uninstall all the Adobe apps on my system (Lightroom, Lightroom Classic, Photoshop, etc)?  Those apps seem to be working.  My Lightroom Classic catalog and photos are on an external HDD.  Can you please describe the process for getting CC back?  Thanks. Bob

At midnight on 14 February I got a pop up message asking me to buy CS6 or continue my 30 day trial, which will end tonight. I'm fully expecting my CS6 software to stop working at midnight tonight. Adobe chat line officials were of no help.

Max devices reached and can’t delete old device, need ot speak to someone

On my Mac book pro the premiere pro shortcut has recently disappeared after an update, its not in my dock, app launcher or on my desktop, but my other apps like after effects and photoshop are still there. The only way to access premiere pro now is going through creative cloud which is annoying.Is there a way to get the application shortcut back in my dock or on my desktop? I’ve tried dragging the app from creative cloud but that will not work

ich habe große probleme mit dem client. ich kann das nichtf ixen und brauche unterstützung!SO sollte es NICHT aussehen!

Cant download previous versions of Adobe apps. I lost everything. Windows 10 computer.I had Photoshop 2024 Now there is no previous version option in my CC only says system incompatible the 3 dots at the bottom only say manage plugins.Same problem with Premiere. Had Premiere Pro 22.6.2Also AcrobatI have a student account. HELP!!!I just want to start from scratch! 

Hi I’m trying to download an older version of Photoshop but I’m running into an issue.At my company, we use some mockup files that rely on the 3D feature that existed in Photoshop before the 2022 versions. We were able to use those files without problems before. However, we recently purchased a new computer and installed Photoshop again.When I checked the Adobe Creative Cloud app to install a previous version, it only shows versions going back to 2026, and I can’t find any versions earlier than that. Because of this, I’m unable to install a version that still supports the 3D features we need.Has anyone run into this issue before? Is there a way to access or download older versions like Photoshop 2021 or earlier through Creative Cloud, or any workaround for this?Thanks in advance!

Hello,I have a legitimate Adobe CS5.5 Master Collection with a valid serial number.Previously it was activated on two machines:1. My current Windows PC2. An old iMac running Windows via BootcampThe iMac has already been disposed of and cannot be deactivated.Now when I try to run Illustrator I get the message:"Activation limit exceeded."I only want to use the software on this single computer.Could an Adobe staff member please reset the activation for my serial number?Thank you very much.

Dear Community Members,I am seeking guidance regarding my Adobe Acrobat Professional perpetual license for Windows.The computer on which Acrobat was previously installed has been lost, and I am unable to deactivate the software from that device.My Adobe account currently shows no activated devices. However, I would like to confirm whether any hidden or residual activations may still be linked to my license, as I want to ensure a smooth installation on my new computer.License details:• Product: Adobe Acrobat Professional (Perpetual)• Version: Acrobat Pro 2020 (Windows)• Serial Number: Will be shared securely if required Has anyone experienced a similar situation?What steps should I take to verify and reset activations, if necessary?Thank you for your guidance.