Enterprise & Teams

Need Option to Disable the GenAI features like Firefly  & Adobe express, ..etc from Enterprise Creative cloud Admin Console.

So, this issue is closed out in other places, but It clearly is not fixed.  I am getting a security alert every few minutes on my Win 10 machine.  If I kill Creative Cloud it goes away, but keeps coming back when it turns itself back on.  I need to use the suite (its how I make money), but I can do without the continuous stream of pop ups that remind me of the Web 20 years ago. Anyone with any insight???Please don't tell me its my machine.  Looking for real answers.... Thanks JKB  

Previoused using Photoshop at work as part of a bussiness license however recently lost access, Account shows no products with a valid lisence.Contacted our Admin team who have said the lisence was definately renewed and paid for and is linked to the account however they've also lost access to the Admin console ( no sure on further details there.) I have a VIP number and account login details but i need support from an actually Adobe person , either via Email or Chat etc ... how do i get the support i need to actually do my Job as my Admin department seem incapable of helping.

When Adobe generates the Automated link for kids to click on to get access to the products, it automatically adds them to the Admin list for said product. If I upload a blank CSV with just the names & no roll, it TOO adds students to the Admin list for the respictive product or user group. Does anyone have any idea why Adobe Admin Console keeps defaulting to adding users as Admins?  I have 500+ kids, I don't want to add them individually.

I had a school account and recently I left that school and they have signed me out of creative cloud but I have my own personal account, and I'm trying to sign back in with that but it won't let me sign in at all. I'll start by opening cc and it's comes up with a loading screen, then goes to "You've been signed out please sign in again to continue using adobe products" I press sign in says loading for 2 seconds then goes back to you've been signed out. I've tried uninstalling it and re installing it doesn't do anything. Anyone had this happen before? 

En tant qu’administrateur, vous pouvez attribuer le rôle d’administrateur à d’autres utilisateurs, leur accordant les mêmes privilèges que vous ou des privilèges moindres. Pour gérer les rôles d’administrateur, accédez à la section Utilisateurs > Administrateurs dans Adobe Admin Console.

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We don't get an error message. It simply asks to buy a license when my user already has a license.

Is there any possiple way to populate the dynamic values,  in the "Display URs" (Tracked URls) preview?

Reclamação de erro grave que ocorre na utilização do aplicativo IndesignConsiderando que as licenças do software Adobe Creative Cloud All Apps, fornecidas pela revenda da Adobe - MCR  Sistemas e Consultoria LTDA, vêm apresentando falhas técnicas que comprometem diretamente a qualidade gráfica, estrutura e legibilidade do Boletim Oficial doMunicípio, cumpre informar que:● Há meses estamos enfrentando a mesma situação crítica, com falhas recorrentes no processo de exportação e diagramação dos arquivos, bem como travamentos de cerca de 8 minutos, parando apenas o aplicativo, sendo que as demais funcionalidades e sistemas continuam funcionando normalmente;● Os documentos oficiais publicados apresentam sobreposição de textos, distorções e seções ilegíveis, o que compromete sua função pública e validade jurídica;● Diversas tentativas de resolução foram realizadas por meio de contato técnico com a contratada, sem solução definitiva até o momento, o que demon

Hello,we are trying to migrate our users to Federated IDs and therefor try to create the federated directory according https://helpx.adobe.com/enterprise/using/set-up-identity.htmlOur problem is that there is no button called “Create Directory”. Are we missing something?best regards

I have the exact same thing going on. Saw a random charge but I already cancelled my subscription??? How do I delete my account?

Hi,  I am having issues in cancelling my plan? i payed for this months howerver i am not able to cancel.

I get the following Error message when I try to open a CC app on a lab machine. Federated ID's and on shared (lab) machines."Sorry, your sign-in doesn't match the IP range of your assigned lab. Please contact you IT Administrator"The ip address of the lab machine has been listed under Egress IP's for the shared device configuration

Hi everyone!I’m looking for ways to streamline Code Offers management in Adobe Target by integrating it with a Git repository (like GitHub/GitLab) and using VS Code for local development.Goal:Edit offers locally in VS Code → sync changes to Adobe Target automatically (or via CI/CD).Questions:Does Adobe support Git-based workflows for Code Offers? (e.g., a repo or API to push changes)Are there official/recommended methods to automate this process? If you’ve solved this or have ideas, I’d love your insights! Thanks in advance.

This is ridiculous.I have been with Adobe with a few of my businesses since around 2008. I have had multiple applications and now I dont need them as I have gone in another direction. I now try and cancel my account and I am being told I have to pay $95 cancellation .Ha, are you kidding.  I then go and chat to the support "agent" who regurgitates the same : if you cancel within the contract you will have to pay blah blah blah. No GOOD ADOBE.  This is unjust and just shows a lack of care towards customers.Let me leave without charge or I will take this further.UNHAPPY!AC

Due to log in problems to my adobe cloud creative suite (Mac) I have changed my password but now I cannot access Photoshop or my other apps because it says I do not have a license for them. I do. Need to fix pronto as I have a deadline today.

it would be nice to be able to query an API endpoint for application usage by user.  this is not product assignment but rather a reflection of the user's adobe desktop app grabbing a license for use in a session.

Hello,I’m trying to sign up for the Adobe API free trial, but I’m unable to proceed because the “Sign up for free trial” button is not clickable. I’ve tried different browsers (Chrome, Firefox) and cleared cache, but the issue still persists.Is there a known issue with the sign-up page, or is there any workaround to get access to the trial?I’d really appreciate any help or guidance. Thank you!

Hi everyone,Me and my teamates have lost access to beta versions in CC. I would like to access to Photoshop Beta.  The only beta version available is Illustrator.  I'm running on Win 11 with ACC 6.70.0278 thanks for the help !

We use the entire Adobe Suite of products throughout our campus on shared computers. Our problem is students are not signing out of their Adobe accounts after class ends allowing other students to plagiarize work from other students. I have searched on the web for a way to force sign out students from Creative Cloud. Nothing works including deleting the opm.db files, clearing the OOBE folder, and other like suggestions. Does anyone have idea on how I can sign a student out of Creative Cloud when the computer reboots?Thank you for any assistance.

Hello All, We have recently migrated to Shared Device Licensing and pushed out various CC programs via JAMF MDM successfully. The problem we're running into is students logging and out. Our current procedure for MacOS is as follows:  Beginning of class instruction:Student login to lab device, Open Creative Cloud Application, login to CC Application using Federated ID Credentials, Open desired Adobe CC service. End of class instruction: Save work instance, Sign out of all Adobe CC services (including the CC Application), Log out of lab device.---First class session to do this had no issues. The second class session in the lab had issues with logging in. This manifested in CC Application automatically logging students in to previously logged in students who deviated from the previously stated process.For example, 2nd session student tries to open Illustrator before opening CC Application, login window auto login to 1st session student. Opening CC Application

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Estou tentando aqui no Brasil conversar com revendedores oficiais da Adobe, mas ninguém sabe orientar como funciona o credenciamento, só me passam o valor da proposta como empresa. Com qual contato eu consigo conversar sobre isso?Muito grato!

Quero cancelar a assinatura antes dos 7 dias e não consigo. Como devo fazer?