Lightroom ecosystem (Cloud-based)

Hello,I've just upgraded from an old lightroom version (6.0 back before CC).I'm happy to see that face recognition has been added, but it feels like it's a minimal version and lacking many obvious features :- force face detection on pictures that haven't been analysed : the pictures that I've migrated from lightroom 6.0 haven't been analysed by this version of lightroom. So all the album that I hadn't sorted by people yet are now doomed to stay that way. It seems to also be a problem for pictures I add from the mobile app and then sync with desktop- manually identify people in pictures : the software obviously fails to identify a human face in pictures sometimes. In Lightroom 6.0 you could draw a square and tell it there was a person to identify there. Could we do this in Lightroom desktop ?- identifying and naming people in the mobile app or web app as well. It's a rather fastidious process to validate all the faces that have been found in pictures, it would be great to be able to do

https://tonycooper.smugmug.com/ZZZZ/n-rkTsJ/i-WmSJFWf/AThe above is a (partial) screenshot of my Lightroom Classic Library screenImages are saved to E: = desktop drive) initially.  I backup all images on a Seagate external drive (D:) and the column on the left is supposed to display the folder list w/image count.  D: and E: are synched. At one time it, it did, but it doesn’t now and I don’t know what changed it.Viewing the Seagate drive directly, all the folders shown on the right (E: = desktop drive) exist and contain the number of images shown.  How do I restore the list on the left?Thank you for your response. 

When I use exposure slider the whole image becomes black while sliding. So the slider works, if I move it to the left image is less exposed, if I move it to the right it’s more exposed. But WHILE sliding I cannot see real-time changes as the whole image turns fully black. I am professional photographer so I use lightroom every day, I tried to reopen, restart etc. but nothing helped. I noticed the problem 2-3 days ago and it’s pretty annoying. It doesn’t happen with other sliders though, just exposure.

I'm not sure what is happening. I've tried to run denoise on a few photos, they all turn out like this. That one little square that isn't green still changes if I use other editing sliders. It's like the denoise worked on a couple areas and turned everything else into green disco snow.I'm on windows, using Lightroom 9.2, x64Things I have tried:Windows is up to dateGPU Drivers are up to dateHave restarted LightroomExporting the photo retains the green, so it's not just a visual glitchHappens with multiple photos 

I already tried to download even the old versions but it still doesnt work. I dont know why

Hi everyone, I'm currently using Lightroom (Cloud version, not Classic) linked to my work email pro account.I'm trying to be proactive about data safety and I want to make sure I have a personal backup of everything in case I ever lose access to my work account. I already saved my .tiff unedited files on an external hard drive, and I would like to back up all my custom presets, HD tiff, jpgs and web quality jpgs of all my pictures. My goal is to be able to automate my data backup & to be able to access it later with a different Adobe Lightroom account.Any experience or step-by-step advice would be much appreciated. Thanks!

Since updating to Lightroom version 9.4, I am told that I need to update AI settings before exporting photos, even if I have only applied denoise. The process then hangs, stops completely, and tells me that Lightroom needs to repair, and that I should reinstall it. Having done this, the same issue remains. I have now reverted to the previous update which is working fine.

I want to quit lightroom and download all photos from the Lr cloud. This has an -amazing- speed of 4GB per day! Which means 200 days of downloading before I have all my photos on my laptop. Uploading goes at a great speed. Downloading a single file, even large ones, is working fine as well, but this special function to download all files (via https://lightroom.adobe.com/lightroom-library-download) is obvious slow on purpose. Yes there is a mirror function, but this is a single file on my laptop. I want to use a script to compare it to my main storage to see if I miss any photo. I can’t use the library for this. Is there any other faster way or is Adobe really doing its utmost best to keep you a client by making it hard to exit?

First image is without denoise second image is with denoise Second image is not in the same film strip

Whenever I copy settings on a photo in local mode with AI masks and paste them to many photos, most masks will update to the photos, but some photos will have the masks from the previous image (not always the one I copied the settings from). Even if I delete the mask and manually add a mask, it still incorrectly masks to the previous image. The only workaround I found is to use heal tool on a spot of the mask then using the update AI prompt (which doesn’t prompt when the masks are wrong).This is only after the most recent update. I have restarted Lightroom and my laptop.

I updated Lightroom today to version 9. I go to edit a black and white negative, and the curve information is gone! It's just a gray mess with no information. I figure I'm doing something wrong, but I don't know what, so any help is appreciated. I'm looking for the graph (?) where I could adjust the white and black points in the curve--there would be a bunch of lines that look like a mountain. Sorry for the low-tech explanation. Thanks!

Classic error when trying to apply Lens Blur > Estimating Depth> Something went wrong. Please try again .Multiple O/s(Mac, Chromebook), multiple browsers (Chrome, Safari) , Android app v 11.2.3 .Tried clearing cache on browsers , apps, restarted Mac/chromebook. Same error Raw Image was imported into Lr previously and was working until 4/19

I can’t uninstall Lightroom - it gets blocked - is it a bug / trojan??How do I uninstall? AI suggests downloading more Adobe trojans (Adobe Clean).I’m hesitant to have more of these rubbish programs on my device…I thought Adobe was legit.  Now I see it’s not. HELP.

This is my second time posting this bug months later as none of the comments were helpful. The only suggestion was to fully update Lightroom Cloud (I use cloud NOT classic) and upgrade my laptop. Both are fully upgraded.  I have been having an issue where when I copy a radial or linear mask and then attempt to paste it 3-5+ times, the entire app will freeze and I will have to restart it to be able to click anything/continue editing. This is frustrating as I just bought a really intense Macbook to make sure my editing (M4 Pro 48 GB memory) was as quick and seamless as possible. It’s that what is seemingly a bug is getting in my way with every shoot I do (I am very high volume, so this is really getting in my way). Does anyone know how to resolve this? Version of the LR Cloud app9.2 (Fully upgraded as available) Platform and OS versionM4 Pro, Tahoe 26.4 (Fully upgraded as available) Basic steps to reproduce the problemCopy mask and paste it 3-5+ times, sometimes it will take 10+ timesExp

I normally edit in LrC, and sync my edited files to the cloud, for display in Lr on my iPad & iPhone.  I needed to edit a photo taken with my phone, and needed the reflection removal tool, so I installed Lightroom Desktop on my MacBook, and proceeded to edit the photo in Lr Desktop.  Before I did, the photo had already synced to LrC on my Mac mini.  I completed the edit in Lr, which in addition to the remove tool included a couple of masks, and a crop.  When I opened the photo in LrC, the remove synced, as well as global adjustments, but none of the masked adjustments or the crop appeared.  When I reopened the photo in Lr, the masks and crop were also gone.  I was able to use the Lr versions, to get back to my final edit.  Now how do I make that final edit appear in LrC, without re-editing the photo there?

Hello! Ever since I changed phones, I’m no longer able to use the AI Denoise tool in the desktop version of the app. The legend calls out a non compatible photo format; However, the denoise option is available on the mobile version of lightroom. With that being said, denoise done on my phone does not sync with the desktop version, while all other settings do. This makes it unnecessarily complicated as I have to export out of my phone instead of doing the work directly on my desktop if I want to use images with Ai Denoise.I’ve tried a few steps, such as deleting the contents of the modelzoo folder, reinstall lightroom, and update video drivers with no positive effect. I’ve checked settings for my camera on the phone as well as within lightroom, but have found nothing that would directly affect AI Tools. Is there anything else I can do? This didn’t use to be so complicated as the feature worked directly out of the box in the past.

Hello,Since yesterday, when I want to zoom in on an image using my mouse wheel, I have to hold down the Alt key instead of the Ctrl key. Am I the only one experiencing this problem? Is this a new setting? Or is it simply a bug due to the Lightroom Cloud update?I should mention that on Friday I updated my PC to the latest Insider Dev version of Windows 11: https://blogs.windows.com/windows-insider/2026/04/17/announcing-windows-11-insider-preview-build-26300-8276-dev-channel/ 

Hey, quick feedback on the masking feature - the “All People” option isn’t working properly. The buttons are greyed out, so I can’t actually create the mask.It’s also noticeably slowing down the whole editing process, which makes it pretty frustrating to use in a real workflow.Would be great to get this fixed ASAP - right now it’s blocking usability.

After completing photo editing, when I make adjustments to the crop (including aspect ratio or image dimensions), the image’s brightness and exposure values change unexpectedly.This issue occurs specifically when:Saving a crop adjustment, or Using the automatic horizon alignment toolAfter applying either of these, the image appears significantly altered, with exposure and brightness parameters visibly shifting, even though no changes were made to those settings.Expected behavior:Crop, aspect ratio, or alignment adjustments should not affect exposure or brightness settings.Actual behavior:The image brightness and overall exposure are drastically modified after confirming crop or auto-alignment changes.Device:iPhone 16 Pro MaxApp:Lightroom Mobile (iOS)Impact:This is a serious issue because it disrupts the editing workflow and forces re-adjustment of exposure settings after cropping.

Estoy experimentando un problema al intentar abrir Adobe Lightroom (aplicación de escritorio, no Lightroom Classic) en Windows. La aplicación no inicia correctamente. Al ejecutarla, se queda bloqueada en la pantalla de carga inicial y pasa a estado “No responde”. No llega a abrir la interfaz ni permite interactuar de ninguna forma.Pasos para reproducir el problema: abrir Adobe Lightroom desde Creative Cloud o acceso directo, esperar a que cargue y comprobar que la aplicación se queda congelada en la pantalla inicial sin responder.El comportamiento esperado es que la aplicación se inicie correctamente y permita trabajar con normalidad. El comportamiento actual es una pantalla de carga infinita, estado “No responde”, sin posibilidad de interactuar y obligando a forzar el cierre desde el administrador de tareas.He probado varias acciones sin éxito: reinstalar la aplicación, probar versiones anteriores, reiniciar el sistema, cerrar todos los procesos de Adobe en segundo plano e intentar el

Ik importeer een RAW foto in LRC van 7008x4672, bewerk hem en exporteer, zonder de foto te verkleinen, naar mijn map. Tijdens de export verkleint LR toch de foto tot 958x1437. Wat gaat hier fout?

Hello everyone,I have a question. Will Adobe Lightroom be released on Huawei devices? I know there are login issues, but a solution could be developed for this. On Huawei cameras, RAW shooting is available in DNG format, and as far as I know, DNG was developed by Adobe. I am currently using the Huawei Pura 80 Pro, and although its camera is excellent, I feel like I am missing out on Lightroom.The phone supports HDR and DNG, but when I try it in a different way, it says HDR is not supported on this device.I contacted Huawei, and they told me the issue is related to the developer. They said I can create a request list through AppGallery, which I did for Lightroom, but I believe you (the developers) could find a faster solution. Do you have any idea about this?Thank you in advance for your help and response. This is a translation.

Since this morning, my own presets on Lightroom takes ages to load on my PC. After the recommended presets that were not loading for a month and that you finally fixed, this is another issue. I’m really upset with you guys.

I primarily use LRC and sync all my photos through LR and LR Mobile. I want to “pull” all my photos from the cloud in the original resolution I uploaded them, not smart previews, so I can make proper backups. All my photos still appear (and are editable) on all 3 platforms but they appear to be smart preview quality.Is there any way to get the original DNG from servers or is the Adobe Cloud Sync not actually a real Cloud Sync system? Where it still depends on the files being present on one local source? What shows in LRC 

Accidentally deleted all photos in Lightroom.I deleted on one device and sync to all other devices, then all devices can’t see the photos. Any way to recover all deleted photos? I really need all the edit history and those photos.