Questions

I only wanted to try out the subscription for one day without being charged. The app didn't live up to my expectations which lead to me wanting to cancel the subscription without having to pay. I both tried to reset purchase (but an error-message popped up) as well as going into my subscriptions in my settings where the subscription didn't show. What am I supposed to do in order to cancel the subscription without being charged? Please help

Hello,I need some help with an issue. I am using a Samsung S23 Ultra phone, and it has a built-in Adobe Reader application. In an Excel sheet, I use the “Hyperlink” formula to create a link to another PDF file located in the same folder. Then, I convert the Excel file into a PDF document by navigating through “file”, “export”, and “create pdf/xps document” respectively.When I test this on my computer, the “Hyperlink” I created works perfectly. However, when I transfer the entire folder as is to my Samsung S23 phone and open it, nothing happens in the PDF document when I click on the “hyperlink”.I would really appreciate it if you could help me understand the reason behind this.Have a great day and good work.

Hallo, ich habe vergessen mein Probeabo rechtzeitig zu kündigen und mir wurden 69,99€ abgebucht.Ich habe den Service nicht genutzt.Ich bitte freundlich um eine Rückerstattung.Vielen Dank.VG, Sahand Boghrati 

Při otevírání PDF mi android nenabídne možnost otevření v Adobe reader a když už se k nabídce dostanu, stejně to neotevře v Adobe reader. V čem je problém?

The Google Play Store advised me to contact the developer regarding this issue.

Quero cancelar assinatura, como é o passo a passo?

decia el terminos y condiciones que si se hacia la cancelacion previo a los 14 dias habia rembolso. La realize antes de 24 hrs y no recibi nada, tampoco tuve respuesta para saber algo al respecto. Espero consideracion, gracias

This is my Work phone. It’s supposed to have Adobe access. I need to update my résumé PDF file, but I can’t.

I don’t know what to do and how to see my other tracks while still seeing what I’m working with.

My Apple ID is different in my Apple phone and adobe subscription email is different how to cancel the subscription 

¿Por qué me están cobrando NETPAY*ADOBE RubenEstad Estado de México y PAYPAL*INC ADOBE 8008336687? 

I just got charged for a subscription I do not use and cancelled it right away. How do I get a refund?

I am writing because I am extremely frustrated and disappointed with the way Adobe handles subscriptions and refunds.A year ago, I registered my card just to try Adobe. I have now realized that I have been charged every month for almost two years for a service I am not using at all. This is already upsetting, but what is completely unacceptable is how deliberately hidden and confusing the refund and cancellation options are.I am demanding a full refund of the most recent payment, which was charged less than 24 hours ago and is clearly within the 14‑day refund period stated in your own policy. I have spent over two hours navigating every corner of your website, following every help article and link I could find, and there is no clear, visible, or honest way to request a refund from the account pages. This feels intentionally deceptive and designed to make customers give up instead of exercising their rights.To be absolutely clear: I have not used the service for a long time. The last

I am being charged twice (29.37 each). Please search all accounts linked to my card and cancel all active subscriptions.” 

I want to be able to disable liquid mode for ANYONE opening a certain PDF I created. Liquid mode messes up the structure, adds additional whitespaces (for example, every time the character sequence ‘ti’ appears in the document, it puts a whitespace, making the document unreadable. It also removes background images that are essential to my document, and omits entire sections.It’s not enough to disable the ‘feature’ on my end, since another user might still open it in this mode, without realising that the document was screwed up by Acrobat reader. I have some important documents to send out, and spent time on their layout and can’t afford the user potentially receiving a pile of garbage. Please help with this urgent issue. The files are created in Adobe InDesign, but I tried sending them through a number of other PDF creation tools, the issue persists. 

Pretty much since I started to use Adobe software again straightaway I noticed that within hours of completing project work was disappearing punishing and you know it’s now a bust chunks of data that is disappearing from my device. It’s clear it is more of a system issue than a hacker issue but I wondered if anybody else had encountered this and what can be done about it because it’s insane really insane . 

Hoy cancele mi plan con abode y quiero solicitar mi reembolso lo mas pronto posible, por favor.

I have no active subscription but yesterday I saw a charge of 44,78€ and I want a refund 

I want a refund I canceled my week free trial the same day but the money has still been taken out of my account 

I canceled my Acrobat premium renewal, but my subscription is still active. Now I can’t edit PDFs despite having access. Can someone help resolve this issue?

O started the 7 days free trial but then I signed out the account to avoid being charged and also uninstalled it but I recipe Ved a message of that I have been charged for the acrobat plan that automatically started after free trial Andes . I want to know how do I cancel it and have my refund

Dear Adobe Billing Team,I am writing to formally request a refund for a charge made to my account despite canceling my subscription on the same day of purchase.Account Name: Ciara Ann Mendoza  Subscription Date: April 8 or 9, 2025  Cancellation Date: Same day as subscription  Amount Charged: PHP 2,000  Payment Method: Debit Card  I canceled the subscription shortly after subscribing, within the same day. However, I was still charged PHP 2,000 from my bank account, which should not have occurred.I kindly request:- A full refund of PHP 2,000 to my original payment method  - Confirmation that my subscription has been fully canceled and no further charges will be made  Please treat this matter with urgency. I can provide proof of cancellation and transaction details if needed.Thank you, and I look forward to your prompt resolution.Sincerely,  Ciara Ann Mendoza  [P.I removed by Moderator]

No puedo editar documentos me indica borrar caché de play store lo he borrado y aún así no puedo editar documentos

Tenho uma assinatura ativa até janeiro de 2027 do Adobe acrobat plus e não estou conseguindo transformar documentos em PDF . Sempre abre uma tela para fazer uma assinatura.

[P.I removed by moderator]