Questions

E qual o motivo que não estou conseguindo excluir essa bosta de aplicativo? Quando vou em excluir conta fala que estou plano ativo, sendo que cancelei o plano no mesmo dia que vocês debitaram em meu cartão sem consentimento. Peço que estorne a compra em meu cartão imediatamente ou vou procurará o procon. 

Estou aguardando o estorno, ou irei procurar medidas cabíveis .  

Desde hace una semana que no logro que desde google drive se abra ningún pdf, ni desde Chrome ni desde la aplicación. Si me funciona con otras aplicaciones (como Lumin PDF), pero con Acrobat no... Ahora intenté desde el IPad, pero si busco desde la aplicación Acrobar me sale "vacío" el Goole Drive. Ya intenté desinstalándolo, instalando de nuevo, quitando la conexión y volviendo a colocarla¿qué puede ser?

I was a user who used Adobe‘s free trial, but I canceled my subscription before the free trial ended, and the payment details were sent that 14300 Korean won was paid today. I want to request a refund, what should I do? I couldn’t find the account that was paid from. I don‘t use this function anymore, so I want a refund.

Hi there - I need five family members signing a paper - is this possible and if so how ? Also what plan is it that allows others to sign the document ? 

Hi there - I need five family members signing a paper - is this possible and if so how ? 

 Prezados, solicito o estorno da cobrança indevida no meu cartão .Quando instalei o app estava falando que o primeiro mês é gratuito e não aconteceu isso , e já debitou em meu cartão. Cancelei imediatamente  assinatura e peço que estorne esse valor . 

Hi,  My premium subscription has renewed after my 7 day free trial. It is as a complete oversight on my part. I am unwell and on long term disability so my condition does impact my memory   Can I please ask for the subscription to be refunded please. Due to my illness I am on low income and without the refund I will struggle to buy food this month. 

Hi, I listened yesterday perfectly. But today something happened and The feature doesn't work for Turkish. Please solve this problem. 

After this weekend atualization, the app doesn't open on my Ipad. After tapping the icon on the screen, it simply try to open, but it closes instantly. Anyone with this problem?

Bonjour,Sur mon téléphone portable, via l'application Adobe, je viens de supprimer, par erreur, tous mes fichiers figurant dans l'onglet "Fichiers récents". Je souhaiterais récupérer tous ces fichiers.Comment procéder ?Je vous remercie.Cordialement. 

Cancelei a assinatura após período de teste mas quero o meu reembolso do valor integral pois cancelei no mesmo dia, não posso fazer está conta não terei nem como pagar no app logo maker

Hi!!I am writing to request a refund for the annual subscription fee that was charged to me for the Adobe PDF Reader app. After cancelling the paid subscription within the trial period, I received an email from the Samsung Galaxy Store confirming that the cancellation had been made within the trial timeframe and that I would not be charged. However, despite this confirmation, the amount for the yearly subscription was still withdrawn from my account.I kindly ask that this amount be refunded, as I cancelled the subscription within the trial period and do not intend to use the app.Best regards Diva Pina

When I try to open and read an emailed business receipt pdf attachment on any of my mobile devices using the most up to date installed Adobe Acrobat reader app (Android) I cannot view the file and instead receive Error This form requires Adobe Acrobat Reader DC for Mac or Windows???

Hello All, Greetings! What is the difference between Adobe premium subscription and Adobe dc pro? I subscribed for Adobe premium and able to do everything on mobile, but when I try to do that in my PC It's asking me to subscribe again, Please help

Good day  I am kindly asking for a your consideration for a refund i did cancel the subscription but i was surprised when money was taken from my account I did the free trial and I really don't have the funds to pay for this subscription it took R529 from my account can someone please assist me 

Trovo questa applicazione davvero ben fatta e mi ci trovo molto bene per la lettura e l'annotazione dei PDF sul mio tablet. Le funzionalità sono intuitive e utili per l'uso quotidiano.L'unico aspetto che mi piacerebbe vedere migliorato riguarda la cancellazione dei disegni a mano libera. Attualmente, trovo un po' scomodo dover eliminare l'intero tratto di penna per correggere una piccola parte. Sarebbe estremamente utile e renderebbe l'esperienza d'uso molto più fluida se venisse aggiunta una vera e propria "gomma" che permette di cancellare solo porzioni specifiche di un disegno o una singola lettera/numero, senza dover eliminare tutto e riscrivere.Spero che questa funzione possa essere implementata in futuro! Comunque, un'ottima app.

I subscribed to the 7-day free trial, but somehow I was charged £29.99 and subscribed to the monthly premium instead. I canceled in less than an hour’s time, as I did not intend to pay for or continue with such a service. I would greatly appreciate it if my case could be looked into and a full refund processed. Many thanks for your understanding and assistance

There is no way to get customer service. I don't think it even exists! The only easy thing to do is pay for a subscription!!

Good day. I am kindly asking for your consideration for a refund of my subscription of your Pro version of the app. I forgot to cancel the 7-day free trial before it ends. My Gcash was charged with the amount of ₱1,624.00 as the 1 year subscription of the app.  I understand that it is not easy to make a refund decision immediately but I hope to be considered as I am still a student and I can't afford to make such huge amount of purchase. I really am hoping to be refunded as I need the money for my tuition fee for my college studies. I have no means to purchase such huge amount of money. I really need the money for my studies. I just forgot to cancel before the free trial ends. Please help me with the refund. I can't afford that amount and accidentally purchased the 1 year subscription and forgot to cancel the free trial. Google Play won't allow me to refund that's why I am humbly asking ffor your consideration. Attached below are proofs of payment and purc

Eu uso o app há alguns anos no meu aparelho Samsung Galaxy S8 e sempre funcionou normalmente. Sempre consegui abrir minhas faturas que são protegidas por senha e imprimi-las sem nenhum problema.Recentemente mudei de aparelho, um Samsung Galaxy S21 Fe e baixei o mesmo app nesse novo aparelho, mas no aparelho novo, eu consigo apenas abrir os pdfs protegidos por senha, quando vou imprimir as faturas ele dar uma mensagem de erro dizendo que o documento não pode ser impresso, pois é protegido por senha. Como é que consigo imprimir o mesmo arquivo em um aparelho e no outro não? Lembrando que estou usando o mesmo aplicativo e estou tentando imprimir o mesmo arquivo,bmas só em um funciona. O que pode está ocorrendo? Alguém teve o mesmo problema e conseguiu resolver?

I have a virtual assistant and I'd like to know if I'm able to give her access to my Adobe Cloud Storage for her to rename label and organize the files in there. Also want to know how I'm able to move files all at once from my Adobe storage on my device to my Adobe Cloud storage. It does give the option to do it one at a time but with 400 files I'd rather find a way to do them all at once and I can't seem to find a way to do that. Thank you

I couldn't find any option to cancel my subscription please 

Hello,I am experiencing an issue with Adobe Acrobat on my iPad. The app crashes immediately upon launch, making it unusable. This started happening recently and I haven't been able to open any PDF files.

I have pdf files that I create using Microsoft Word, then save as a pdf uisng AcrobatPDF Maker. I then add form fields, with embedded fonts, using Acrobat Reader DC and protect the pdf using the Edit PDF Tool's Restrict Editing option. I then verify using Document Properties' Security Tab that printing, filling and signing of the form are all allowed. When I open the pdf in Acrobat Reader Mobile, the fields are not fillable, though the text in the fields is visible and appears to be flattened into the document. When I click on the Fill&Sign tool, I am met with an error message that says "Protected document The tool is not available becaue the document is password protected."  When I attempt to print, I get an error saying "Printing protected files is currently unsupported." Is the Acrobat Reader Mobile app unable to handle adobe pdf security yet? Or do I need to create/secure my pdfs differently to prevent background images from being exported but allow the app