Questions

I subscribed Adobe premium but when I tried to send out e-signature I an error message saying that my trial has ended and need to subscribe.please help. Thanks.Xaji,

Je n'arrive pas à faire fonctionner adobe reader pdf sur mon ordinateur  

Hi,On 08th May I was trying to activate the free trial of your app. When I was trying to activate, the window appeared as no due charges on 08th May & I will be charged US$ 19.99 on 15th May after free trail ends. (Have proof). But at the same time of activating the free trial, US$ 19.99 was charged from debit card. Being very disappointed I deactivated the subscription on the same day. Then got an email saying that you will refund the charged amount as I deactivated the subscription. (Have proof) Today is 23rd of May, but I still didn't got the refund.It is very sad to your app is making charges in the face of free trial & not refunding it.Please take necessary actions to arrange the refund otherwise I have to note that your app is making fradualent charges.Thank you

I need to contact billing department.  Can I get an email address or phone # to contact them with my question. Thanks 

I am using Microsoft 365 with SharePoint and Outlook, and I have a corporate account registered for Adobe Acrobat Pro. I also use the Outlook and Acrobat apps on my iPhone.Previously, when I opened a PDF file stored in SharePoint from an email link in the Outlook app and added an e-signature using Acrobat, the file would sync back to SharePoint.However, recently, after adding an e-signature to the PDF and saving it through Acrobat, the changes are not syncing with the original PDF stored in SharePoint. The signed version only saves in the Acrobat app and not on SharePoint.Has there been any change in the functionality or specifications that could explain this issue?

This is a complete nightmare!!  Adobe makes signing up so simple, but when it's time to the cancel free trial, there's no info displaying once you follow directions given.  You gain access to customers payment info and then dupe them so you can attempt to charge and state the account wasn't canceled in a timely fashion.  What type of nonsense is this?.

Merhaba,Adobe Acrobata mobil telefonumdan aboneyim. Ancak oturum açmama rağmen aynı özellikleri PC de kullanamıyorum.

Hello, I am inable to use my full benfits even though I have been charged and still unable to edit my PDF's.   I can be reached at +971 56 9000034 bin.rashid88@gmail.com

The adobe edit feature is unable to edit a pdf. How do I get this functionality for use in the Adobe Premium subscription.

 Hi Team, I was subscribing 7 day free trial for abode Acrobat PDF features. I thought it will be a 7 day free trial and after that only amount will be deducted from the account. But when I subscribed immediately the amount was deducted from the account. Then I cancelled my subscription but amount haven't credited back to my account. Could you please do the needful to refund the amount.

In the attached video, I show the bug that occurs when I open a PDF document in Adobe from my iPad Air; both the iPad and the Adobe app are fully up to date. Basically, when I select a portion of text and tap "Highlight" it only shows the color I currently have selected and doesnt display the full range of colors to change it. Instead, it only shows the option to adjust the shade of the currently selected color. Surprisingly, if I minimize the app at that moment, switch to any other app, and then return to Adobe, the color palette does appear. However, once I select a specific color and try highlighting text again, Im back to only being able to adjust the shade of that specific color. I would have to use that same "trick" I discovered (minimize-switch app-return to Adobe) to get the color palette to show up again. On the other hand, if I use the Highlight option from the toolbar on the left, I can change the color BEFORE highlighting any text. However, if I try to change the color

For the last couple of weeks every time I open a file on my ipad through adobe, rather than saving and snycing to onedrive, it just creates recovered files on my ipad internal storage. I tried logging out of one drive and adobe and deleting the apps and re-downloading and signing in. I tried to reset up access to one drive through adobe online. Online the files I edit through the adobe website will sync to one drive. On my ipad they do not and continue to just make recovered files. I even bought a new ipad because of this and I am still having the same issue. Beyond frustrated.

Deberia haber una herramienta para poder traducir el idioma del texto.

I purchased adobe premium to edit my pdf files, at first it was working great but now when i edit pdf file and try to select the text it isn't working. It's frustrating, please help me out.

As a paying customer of Adobe Acrobat, I’m disappointed to find that the iPad version of the app lacks the ability to add watermarks—a feature I consider essential and expected in a full-service PDF editor. It’s surprising that third-party applications on the App Store offer more advanced and flexible watermarking tools than the official Adobe mobile app. I rely on mobile workflows, and having to switch to a desktop or external apps for a basic feature like watermarking undermines the value of my subscription. Please consider prioritizing this functionality in future updates. Acrobat should meet or exceed the capabilities of its competitors, especially given its premium pricing. Thank you for your time and attention. Sincerely,Long Time User

Bom diaUtilizo o Adobe Acrobat, na plataforma Android. Possuo arquivos PDF (texto) salvos na nuvem da própria adobe os quais contém realces. Entretanto não consigo visualizar esses realces no documento (está tudo em fundo branco). Quando acesso a aba "Comentários", visualizo que os comentários estão presentes no arquivo, mas não estão visuais. Consigo "visualizar" apenas sublinhado. Também consigo "desenhar".  Atenciosamente

Hi there,I subscribed to Acrobat reader premium for years now. However for some reason this month, I have not been able to use the premium services after renewing my subscription. I went ahead and subscribed to the yearly one, premium services came up for an hour or so but gone again. It's been over a week now and I can't do anything. Somebody help please 

Hi, I have troubles compressing pdf files using the Adobe app. My app is up-to-date. No matter which option I choose - low, medium, or high - I still get the same message that my files are too large. However, when I log into Adobe web version, I can compress the same files just fine. Does anyone have the same problem or know how to fix this? Thanks!

Recently, all PDF files shared in WA only have their file names and no more preview like before, anyone able to resolve this for both IOS and Android? Thanks

Tenia una suscripcion con una cuenta corporativa de mail, pero me fui de la empresa y por supuesto esa cuenta se dio de baja, ahora quiero hacer una nueva suscrpcion con otro mail pero no me deje diciendo que ya hay otra cuenta con una suscripcion activa. Como puedo hacer para resolver este problema?

The fillable PDF form I was working on deleted all the information I entered when I tried to save or email it on my iPad. Despite filling in several fields and pages, all my typed data disappeared, and I could not retain the data or save the form correctly. I spent hours completing this task. Is there a way it can be recovered?

Can Acrobat team please fix this problem. Also my app is up to date on my iPhone.

No work the app,i pay today

I have posted this several times with no success with finding a solution. I pay for a Premium Subscription in order to be able to edit pdf documents (add text and add pages etc.). It worked as it should for maybe the first year and then all of a sudden without notice, the organize pages feature just stopped working. Each time I try to use the feature, I get an error message that the action could not be completed. This is very frustrating. Without this feature, I ask myself, why am I paying for a Premium Subscription. Is anyone aware of a known issue? Is there a way to resolve this? Can I contact a helpdesk for assistance?Any guidance is greatly appreciated.

I am unable to change my highlighter color. Usually when a text is already highlighted, I click the highlighted text and can see the option to change to a different color. Now I can only see the color scale to the same color. How can I fix this? Help, please!(Usually under colors I should be able to see different color options)