Questions

Hi There,Could anyone tell me if there is a way up updating all field roles at once? I have a predesigned form that i need to change the roles to 'Prefill by Sender', but there are 75 fields and I'd rather not do them one at a time. I can edit in Acrobat Pro if needed.Any help would be great.Regards,Mark

Guten Tag,   gerade habe ich ein Dokument mit Adobe Sign erfolgreich zur Unterschrift weitergereicht. Nun erscheint  beim nächsten Dokument nur noch "Systemfehler" sobald ich die Schaltfläche "Vorschau anzeigen und Felder hinzufügen" anwähle.  Bereits probiert:  - Dokumente, die bereits erfolgreich verarbeitet wurde führen nun auch zum Systemfehler- Anderer Browser- Cookies löschen- Incognito Modus- Abmelden, Browser schließen und Neustart des Browsers mit erneuter Anmeldung

I created an agreement template with several text input fields. I also created a flow in MS Power Automate to auto-populate data into these fields. There is one field in particular that typically gets filled with a large amount of text. This field is situated on the bottom portion of the template, and is typically overfilling the size I have allotted for that field. This is resulting in a lot of the text getting cut off. Is there a way to make the field either spill onto the next page, or have the size/location of the field change depending on the amount of text that is in it? 

A month or so ago Adobe stopped  allowing me to get a signature from another party from the pdf I had opened.  I can only add my signature.  As a work around I needed to go into my Adobe account and upload the document to get the signature function to work. Can anyone shed light on this please it is incredibly frustrating also that there is no email for support.  Sue

In adobe esign how do I add people who have not signed to the "remind now" list - its showing those that have

I've been getting Braintree charges and I don't even know what it is about. I haven't hired the service, I haven't selected a plan, I don't even have a Braintree account.  I need help from Adobe to cancell the plan and get the reinbursement. 

I have a draft document where I put in a recipient's email. On the page where I drag and drop signature blocks, that email address is listed as a person's name who used to be in control of the email account but no longer is. How can I change the name that shows up when I put in that email address?   (In normal emails, the actual email address' "name" is a program name - so if they sent someone a normal email the sender's name would be the program name, not the person's name who is showing up in adobe sign. So the problem isn't on the end of the actual email address.)

Does anyone know if/how to set a maximum amount of characters allowed in a text box or restrict the amount of characters to the natural limits of the text box? (Alternatively, can a reader scroll through a long text box? Input seems to be unlimited but the reader cannot see what's outside the perimeter of the box...)

Hello,I tested Adobe Sign by "Running the Demo - PHP" and got the signed pdf with "Adobe Sign Test Document. Not for commercial use" inside.Could you tell me how to remove it?Thanks and kind regards,Fangze

Hello!If I create the templates for my team, are they able to revise and make changes to the template if I am out of office? Let's say some verbiage has to be added to a template I created. Will they be able to revise and edit, or will they have to create a new template with the changes? 

Because Adobe Sign's date fields default to DD-MM-YYYY, which is not standard for the US, I always need to change the format to the standard MM-DD-YYYY. While this is annoying, there is now a problem with the dropdown menu making it impossible to change the format. What is happening? This is how the dropdown menu looks now:  

I've created forms some forms with e-signature fields enabled and the security settings are set toFilling of form fields = AllowSigning = Allow When clients come to use the forms, they are able to fill them in but can't sign and receive the error message "Fill and Sign is not available due to the document's security settings." Also on mobile (android), the signature field is completely removed.  The client is using Adobe Acrobat to fill and sign forms.  I've been creating forms the same way for a while now and this problem has only just cropped up. The client said they have no problems with docs that don't have any security at all but I would like to some to protect the content. 

Hi ,I'm creating a form template in Adobe Sign using the web authoring interface. The form contains two signature fields for the  same recipient:Signature A: Visible when a checkbox is unchecked (default state).Signature B: Visible when the checkbox is checked.Each field has its own condition set properly based on the checkbox. However, the issue is:When both signature fields are conditional, Adobe Sign automatically inserts an extra signature block at the bottom of the document during signing.If I remove the conditions and keep one signature field always visible, everything works fine—but that defeats the purpose of having dynamic visibility.My questions:Is it expected behavior that Adobe Sign adds an extra signature field if all signature fields are conditional?Is there any workaround so that only one of the two conditional signature fields is shown, and Adobe Sign doesn’t insert a third one?Any help or guidance from those who've encountered a similar issue would be appreciated.

Seit einer Woche gibt es bei uns das Problem, dass Signatoren bzw. Empfänger von meinen Adobe Sign-Dokumenten anscheinend nur eine Eingeschränkte Ansicht auf das Dokument haben. Es wird teilweise nur die Seite des Dokumentes angezeigt, auf dem die Person unterschreiben kann und sonst nichts. Das Verhalten kommt, nachdem wir etwas getestet haben, anscheinend nur auf, wenn ich selbst eine Unterschrift im Dokument gesetzt habe. In den Einstellungen habe ich nichts bezüglich eingeschränkter Dokumentensichtbarkeit gesehen, und mein Account scheint auch nicht die Berechtigungen zu haben, hier in den Einstellungen etwas zu ändern. Gibt es hier einen Lösungsansatz bzw. was müsste ich hier damit machen Empfänger und Signateure wieder das vollständige Dokument sehen?

Hi,I have a problem where Fill&Sign is incorrectly changing the date formatting on Excel documents.I have set up an example excel spreadsheet, but behaviour is the same on our actual excel spreadsheet. (see attached example spreadsheet). I am using the web version of Fill&Sign. The excel document has dates formatted as dd/mm/yy, with cell type as date. (see screenshot Excel Screenshot.png)When the document is loaded into Fill&Sign, it changes this to mm/dd/yy. (see screenshots Fill And Sign.jpg and AdobeSign Screenshot.png). If I convert the excel spreadsheet to pdf first, then add the pdf to Fill&Sign, there is no conversion. I have my profile language set to English(UK), which is dd/mm/yy format as standard. I cannot find anywhere else to change date preferences. I also cannot easily change the excel spreadsheets themselves, as they are created by external programs. I would prefer not to have to pre-pdf as it creates a more complex workfl

Hello, We're testing the agreements endpoints for an upcoming product. The workflow that we're testing is:  Get /BaseUrisUse response to upload a file to the /transientDocuments endpointCreate Agreement using the /agreements endpoints and transientId from previous stepTry adding a form field using the "agreements/{agreementId}/formFields" endpoint and agreementId from previous step We're getting the invalid agreement and 404 error on the last step.  Thins we've tried: Created the agreement in DRAFT and AUTHORING statesCalling the endpoint using the "x-api-user" and "x-on-behalf-of-user" headers

After working with this company to get an agreement contract, I've been sent an Adobe Sign form with the prompt "Review and Sign," and when I click it, it brings me to an Adobe sign website that says "The WEB Document Editor is not available in the free version" and makes me download the full Adobe Acrobat Sign. This takes me to a functionless "Submit" button in the attached image. How am I supposed to sign anything when the button doesn't work?

Hi Adobe, When using Adobe Templates online we are having some issues. Some of the templates will not load when trying to use them. We've tried several different browsers, re-creating new templates, using the desktop version, and using the new desktop version of adobe reader. While we did get these to open in new adobe reader for desktop. The issue remains on the web version and we'd like to get this fixed as some of the features for the web version are missing from the desktop. For example, when using the template on the web it lets us fill in all the details for our end before sending to the client for signatures. Currently the new desktop version is lacking this and when using the template we have to manually search for each field then send to the client. The web version lets us skip to the points that we need to fill. There was also another thread from last year that never really got an answer located here : Unable to use Adobe Template - Adobe Product Community

Hi, Is there a way to disable the download option so that recipients can sign the document but canot not keep copies afterward? Thanks! 

Tried multiple forms, using multiple browsers (Brave and Edge), and after nearly every step (adding myself, adding recepient, adding form, clicking "review", etc) I get this error with ZERO context or help. All trackers/cookies are enabled, and any ad blockers/etc. are disabled. 

Hi all, I have set up a PDF form with all the needed fields in place, and in the order I need them. I'm testing out the Web Form option, and the process re-orders the form fields. I don't see a way to change their order in the editing screen -- is there a way to change it?

I am uploading a PDF and when I get to the point of marking it up with where I want people to sign I am finding there are already boxes in the document requiring every signatory to put something and I can't delete them. This is making Adobe unusable. Please help

I was sent an e-mail with a Adobe Acrobat sign prompt that says review & sign. After I click on the prompt, it brings me to an Adobe sign website that says "The WEB Document Editor is not available in the free version". Under that it says you, can download the full version for free. So I did, once the Adobe sign app was installed I opened that up and then I'm hit with a screen that says "You have been invited to view document" with a SUBMIT button under it... when I click on submit nothing happens. There should be another step since I havent signed anything and theres a code to get into document.

Hello,  when I send out a document for signature to a specific employee, it shows the name of an old user who had the same email address as this new employee. How do I change this? 

I sent a document for signature by 3 parties. One of them wants to print and sign and scan and email. That's fine with me. How do I finalize the document that's got 2 e-signatures?