Questions

Good morning.    Few time ago we changed our Adobe reseller, and renewed the company licenses (that includ Adobe Sign services).However since we switched the reseller we can't request e-signatures. When we try from the app we get this message: "You don't have access to this service. Please contact your IT Administrator to gain access.".If we try via web-app we get another message: "Request e-signature services aren't available for the profile you selected when signing in." I tried changin the email address associated to the account, eliminating and after 30 days recreating the account, but no solution is working. Please help. 

Hello all, Does anyone know what the maximum file size is that Adobe Sign can accommodate? I've spoken to multiple Adobe Sign support specialists, and all of them have told me that if you request capacity beyond 10 MB they can give it to you, but they haven't told me what the maximum file size is. Any help would be appreciated. Thanks in advance!

Hi Adobe Support,I'm currently facing an issue where users trying to upload and prepare documents for signature are not redirected to the expected authoring page. Instead, they are taken to the Adobe Acrobat homepage/dashboard (e.g., https://acrobat.adobe.com/link/home/).For example, the user dev.demoxpath@17413941—who has an active paid subscription/license (including a free trial)—is attempting to use our platform to initiate a signing process via Adobe Sign. The OAuth scopes for this user are:user_login:self agreement_write:self agreement_read:self agreement_send:self workflow_read:self workflow_write:self Authentication succeeds without issue. However, when the user uploads a document and proceeds to prepare it for signature, they are not redirected to the authoring interface (e.g., https://eu1.documents.adobe.com/account/documentEdit?...). Instead, the redirect lands them on their Adobe account homepage (https://acrobat.adobe.com/link/home/)).Notably, we’ve observed

I am having trouble to 'fill & sign'. The pen icon at the top of my pdf document is greyed out.

Anytime I try and send multiple pdfs to one person it picks up one of the pdfs and then just copies the exact same information into all the other pdfs despite them having completely different information. So when I send to the signer, it will send say 6 pdfs, all which are exactly the same, despite me uploading 6 completely different files... So in order to send multiple pdfs I now have to send them to the same person 1 by 1? 

안녕하세요 Adobe Acrobat Sign 을 통해서 전자 서명을 진행하고 있습니다. 전자 서명 진행 시 다수의 인원들에게 서명 요청을 하고있습니다. 요청하고자 하는 인원들을 팀으로 지정하는 방법이 있을까요?예를 들면 전자 서명을 요청받는 사람 A, B, C,D 가 있는 경우 이들을 [Team]으로 묶어서 관리하고 [Team]에게 서명을 요청하면 자동으로 A, B,C,D가 서명을 요청받을 수 있도록 하는 기능이 있을까요? 

When I send a document for signing, the standard email text says something like "Please review and complete this document."  It seems somewhat cold and impersonal.  I therefore have to type in a friendlier email.  How can I configure my account so that the standard outgoing email says something likeWe are excited to have you as a customer.  Could you kindly review and electronically sign our service agreement.  Please start by clicking on the link below.  Many thanks,PatI can't for the life of me figure out how to do this or whether it is even possible. Thanks!

Bonjour,Je voudrais envoyer plusieurs documents (sans les fusionner) et ne demander la signature que sur un seul document. Est-ce possible ?

Hello everyone,The updates are not working.I can no longer use the apps properly, especially when I want to sign my documents.This has not been working for several weeks.It's very annoying!

I use E-Sign a lot, and overall, it is a tremendous product, and I'm very happy with it.  There is something I would love to add to e-signing, though. I send a lot of documents to be signed. My job is to follow up with folks to get them to follow through on the signing. To do this, I often set the "Reminder" to daily. My understanding is that the person who is supposed to sign the documents can disable this reminder, which does make sense to me, so they don't get spammed if they decide they don't want to sign. Two features I would love to have, though Notifications if someone disables the reminders. This would help me prioritize folks who are still interested vs those who are notA weekly or monthly report that could be viewed to determine how many documents are still "in progress". Having this information would be useful. It would be good to save some kind of statistics to see how long documents I send usually take to get signed. 

Please tell me this nonsense isn't real: 

Is there any way to add 2 or 3 different signatures to a form on acrobat/web forms without using email verification or even an email address at all? The formal signature with email verification works well on most our forms but I have a few very simple, informal forms that require multiple people to sign. I would like these to simply use a drawn signature (multiple different people) and then be submitted to the office. Thank you for your help! 

I create checklists with lots of fillable fields, so I've formatted the templates in Microsoft Word so that field detection is automatic. Solid cell borders, white space, consistent formatting, etc.However it gets it wrong for a few cells. Adding a few fields manually is possible, but it takes so much time to get them sized and positioned consistently so it looks professional. I'm sure some snap-positioning tool or improved auto-detection is possible. How can I get this done?

Hi, How can I set up signature fields on specific pages of a document using Power Automate? Thank you!

I had a free Sign account.  On June 10th I bought Adobes Pro to able to continue to use Sign.  Login goes as follows: Enter email address  Enter passcode twice I am sent a page that says Self and Personal. Press on Self ----i cannot enter Sign's homepage.  WHY? I originally signed upped with Adobe Sign using the registration name of Self. Please advise at  [personal information removed by moderator] Thanks.

I need to digitally sign around 4,000 documents — approximately 90% are engineering drawings and 10% are technical reports. Given the high volume, I’m looking for a way to automate the signing process. What tools or workflows would you recommend?

 Long-time user of Sign. Got the notice it's coming, whether we want it or not (and whether it's remotely ready, evidently.) So I tried it out.  Documents have, typically, just two signers: me as sender and the recipient. Template docs have assigned fields with assigned fillers/signers/initialers -- either me or the recipient.  New Sign breaks the existing templates: now I, as sender, am assigned to initial the various places that the recipient was to do. This is on all of the template documents used, except for the first one selected. Or it might just be that the actual "signature" block on the template that normally is first is not affected, it's hard to pin down. Truly a bad way to serve your long-time clients, by breaking the way the entire system is set up.  

I need the old adobe back - it will not let me attach multiple files for e-sign

I created a document individually creating each signer's email address and subsequent adding the signing and dating block for each.  The different colors of each block signify that I am keeping the signers individual.  However, some signers are erroneously being directed to another signer when trying to sign the document.

Hello, I'm new to the platform. When I send several files for signature, when it's time to download them, can I download them all at once individually (leaving them separate)? From what I've noticed, I can only download them as a single PDF file, or can I download them individually one by one. I wanted to download them all, leaving the files separate and all at once, is that possible?

Hello, I have multiple/different forms that I send out every day that are to the same three signers.  Is there a way to save the three signers and auto-select this group of signers so I don't have to input them all the time for each form?  I would like to do this for multiple groups.  For example, I am required to have a signature from the assistant manager, manager, and accounts payable. I need to send each invoice on its own to these individuals. Instead of typing them in each time, I want to be able to select them. The recipient group option is not what I am looking for.  Thank you, 

Issue:Not sure if this is something that has to be done within Adobe Reader DC/Standard/Pro either bit version but I was recently able to sign e-signature request sent to me via email and after signing it would show me date and time under my signature even before I hit click to sign to complete the request.Troubleshooting Done:I reinstalled adobe standard 64 bit as it's the only one we have with a license in our company and recreated my e-sign signature but when testing still having the same issue.Seems the behaviour doesn't change if we are 'reviewing/signing' within most up to date as of this posting google chrome or microsoft edge web browsersNow of course we can add a date stamp via the more items options before sending out a pdf requesting e-signatures if we need to sign it before sending but we have to do it each time. And it only applies to the senders own signature, not the potential signees after they sign.History:Odd that it was working fine just a few days ago. Reinstall of

This is paid account and there no option for webhook

Hi everyone, I got an issue with adobe sign. I use it connected in power automate to send documents to be signed by different users. It works fine, but suddenly some users can't receive the notifications, and adobe sign log the error "email sent to [user] bounced and could not be delivered". It only happens with two users, and the email is not beeing rejected by antivirus or email rules. It worked fine till yesterday. The rest of the users, in the same organization, are not experiencing this problem. Thanks for your help, greetings.