Questions

Hoping someone can help me... When I attempt to use Adobe Pro E-signature tool, it does not work. By the time I reach the part where I'm supposed to click on the screen to input the signer's names, nothing happens. It is totally unresponsive. Rebooting and updating my operating system has done nothing. Uninstalling and reinstalling Acrobt Pro also does nothing. The one thing I notice is that each time I open Acrobat, I get an error box popping up that says "some functions may not work properly", but it gives me no indication of what functions are failing or how to fix it. I'm guessing this may have something to do with the problem. Can anyone help? 

Hello,I've created two models. I can see them when I go to : Manage => Models.But when I go to : Start from library => Templates, the list is empty, I only have Create templates.Someone can help me?Thank you

Hi forum, i am using the adobe V6 REST api. I want to update a user with minimal model schema, but it always fails. The response always says that the initials must be provided, but it's not defined in the swagger documentation. When i provide the initials in the post body the next error message says that firstName and lastName must be provided. I was able to update a user one or two times, but then was never able to reproduce the update. regards,Bert

Hello, i am building a screen flow and i want to know if it is possible to use runtime variables or maybe another method to automatically insert these values on my attached document instead of using record field values in my master object.

I want to retrieve template documents using Adobe Rest APIs in my Ruby on Rails Application. I am able to retrieve the documents but I am unable to fill the pdf with its field forms. After retrieving the documents I found that there is an encryption for these documents(1st image: template document encryption info, 2nd image: before uploading to adobe templates).  How to remove this encryption? If not possible then is there any rest APIs for filling these documents with field forms and appropriate values (preferably using JSON file)? I looked into the Document generation API in Adobe PDF services but I can use only docs for that API not PDFs.

Any way to use the uploaded Adobe Sign Template documents in Adobe Document Generation API? My Requirement is to manage template documents and whenever necessary, retrieve these documents and create and fill them using document tags or form fields. 

Dear Adobe, please attach an Audit Report when Save a certified copy is clicked in Adobe Acrobat Desktop.    

Add Transaction ID and other basic details to the Signature Panel when a document is signed (see image below).  DocuSign adds the Envelop ID to the Signature Panel and I would like Adobe to add the Transaction ID, etc. to the Signature Panel (not only to the Audit Report!).   AdobeSign Needs to Include the Transaction ID in the Signature Panel: DocuSign Example (includes EnvelopID in Signature Panel):  

Dear Adobe, please update the Add a signature experience in Acrobat Online to include an Audit Report attached to the Signed Document. 

Is it poosible to upload downloadable PDF link to the cloud using API so that it should converted into pdf automatically inside the cloud , if so can throw some light on this

My company wants to enable users within specific groups to share agreements easily. Our objective is to allow users in each group to access and manage a common list of agreements under the "Manage" tab. We've explored the option of using Advanced Group Sharing to achieve this, but we need some clarification on how it works. Specifically, we're wondering what exactly gets shared when Advanced Group Sharing is enabled. Will members of the group gain access to the entire account that has been shared with them, or will they only be able to view agreements associated with their particular group? Since some of our employees are part of multiple groups, we want to ensure that one group doesn't inadvertently gain access to agreements meant for another group that the same employee belongs to. As an alternative approach, we've explored the idea of sharing individual agreements with specific groups. This method would ensure that the agreements are visible on the "Manage" page of the int

Hi Team, I am trying to send a PDF document for signature via Adobe Sign from Power Automate. Nothing is complicated, just a simple flow. But my issue is that the signature field is not getting added by default. I have seen in Adobe Sign documentation that Signature field will get added by default. But in my case, it is not happening. But I tried to send via the direct Adobe Sign website page, and from there, signature is being added and everything works fine. Any help is useful. Thanks in advance.

I'm utilizing a dynamic PDF generation application, and I need to gather signatures from multiple participants. My requirement is to position signature widgets on multiple pages at precise coordinates. Presently, all signatures are automatically placed at the document's end (Using API). 

I have tried to contact Adobe Sign support with no success.  I'm trying to allow our cusomters view our terms of business by way of a URL link before signing the order form.  I've added the URL link into the body of the emailed message, however this doesn't show up as a usable link, and is simple text showing the full URL address https://..... Requiring our customers to copy and paste the URL address manually into a browsser. Rather than clicking a link! I'm hoping someone can offer a solution? This works in DocuSign as I've tested it on their free trial. So unless Adobe Sign can offer a solution, I'll have to consider a move to them.   

We are attempting to send out our credit applications via adobe acrobat sign. We have all the fields entered in on the form to be auto filled, but have run into issues with our last page. On that page we have for Individuals (which must be signed by an officer or owner of the company, unless we are dealing with a cooperative), another grouping for partnership (which 2 of those signatures would be required then) or a corporation/llc (for officer or owner to sign). When we send this, we would have to know ahead of time what the business set up is & then change it each time to only require those needed signature spots. Is there a way to change this so that it would require them to sign, but for the potential customer to choose which spots they would need to sign?   

Got an email from Adobesign that was reported to be spam. Checked header and it was received from relay.uswest2.utility.echosign.com. Anyone able to confirm if the sender adress is legit?

I am a patent attorney. One of the things I have to do before filing a client's application is get each inventor to sign paperwork. One of the things each inventor has to sign is an inventor declaration. There is one form per inventor. They are identical, except for the inventor name on each form, which I prefill and is different from form to form.Before today, when I have uploaded multiple inventor declaration forms for inventor signatures, I could just click on an inventor's name in the Adobe Sign side panel, plop the signature field where I needed it on that person's declaration, then click the next inventor's name, and repeat for that person's declaration, etc.Now, because Adobe apparently knows better than I do what exactly I need, Adobe Sign is CHANGING the pre-filed names in EVERY inventor declaration to the same name -- the name of the first person's signature block I add. If the first one has the right name, and I go to the second one and change the name back to what it was su

I added one radio button (i.e., 2 choices) to a document but when I hit the "Review and send" button, I get an error box that says:                       Add more radio buttons                       Add more radio buttons for other selectable field options It won't allow me to send the document, even if I delete the radio buttons I had input. 

I have seen that Adobe Acrobat supports Microsoft Purview Information Sensitivity labels: https://experienceleague.adobe.com/docs/document-cloud-learn/acrobat-learning/integrations/microsoftsensitivitylabels.html?lang=en Data associated with these Purview sensitivity labels is stored within custom document properties in the .docx file and is carried over to the custom document properties of the resulting PDF when saving or printing .docx files as PDFs. The same sensitivity labels may also be managed and added directly using the Adobe Acrobat desktop application, which does support this. We have an API integration with Adobe Acrobat Sign and have several customers who use Microsoft Purview information sensitivity labels on their documents. Their requirement is to propagate the sensitivity labels of their .docx files into the signed PDFs that are returned from Adobe Acrobat Sign after signature in the same way. I'm aware that issues may arise in e-signing signing

Hi All Up until last week, I could send multiple docs for e-sign via the webapp. The docs would be merged into one, but I would then have the option to download the individual files after the e-signing has been completed. It seems like the that option is no longer available.  Has anybody else been experiencing this issue?  

I have created an application form that will be completed over the phone with a candidate and then sent to them via Esign to review and sign.The application form contains 4 attachments accessed via a link that the candidate has to tick to say they've read.1. I've just tested this on myself and when I go to sign the document, the links to the attachments don't work. Should they?2. If we can get the links working, we know that the candiate is NOT going to read these documents straight away, but once the document has been signed and the final copy sent, the attachments are gone!We do not want to manually add these attachments when sending the dcoument for signature.Any suggestions of what I can do?

Hello,I am trying to set up an Adobe work flow that allows me to set who a form is routed to based on an answer to a question I want to add to my form. Is that possible? Thank you,Nancy Jones

I don't know what's going on, I created a template in adobe sign numbered 2.7. I wanted to correct something in the pdf (background), so I created a 2.8 template and wanted to import fields from the 2.7 template. everything is ok until I click save. After that I am shown a white screen background and a message: Error: Request Security Violation at /reusableDocumentSave. The template does not save (that is, it saves as a draft version, without imported fields) I do not know what is the reason for this.Translated with www.DeepL.com/Translator (free version)

How to preview the document stored in adobe acrobat library with merged data in salesforce? 

ABout half of the time, my audit report is missing entries. It only says when i created and sent a document. It does not show scheduled reminders that were sent to someone.  Also, 2/3 of the time when I click Adobe Sign within Acrobat, it takes me to a screen saying i need to start a trial or purchase e-sign. I already have this, it works 2/3 of the time.