Questions

Hi, all my scans disappeared, from the beginning until recent, could you please help to check it? Is quite urgent for this issue, thanks

Ive been using Adobe Scan for some time now. I realised just how slow and slugish it is to download Pdfs (average 300kb). Please adobe, fix the download speed/responsiveness. 300kb should be downloaded within split seconds(or the moment i attempt to download the file for viewing)Now it takes about 15 seconds to download a 300kb pdf files. imagine how much time i need to waste just to scrub through so many pdf files.This speed is unacceptable and is very frustrating to work with. P.S. dont ask me about my connection speed. ive made sure my lines are very fast with 10-30ms ping and avg spd of 50mbps(wifi and 3 different 4G and 5G)   

Hi, I was scanning a document with this app. I didn't know why when I tried to save it it took a long time and then get cancelled. After a while the text popped up said that my file was already saved. But as I checked my storage, cloud, etc that file didn't appear. I couldn't find it anywhere. How can I solve this? This is a really important file.

czy wiecie jak odczytać zaszyfrowany mail bez hasła ponieważ SMS z kodem mi się usunął 

Not able to add Adobe Scan to homepage on Android. 

Estava digitaoizando um livro de 400 páginas, quando estava terminando, faltando apenas 5 páginas para finalizar o aplicativo simplesmente deu erro e apagou toda digitalização que já tinha feito, perdi tudo🙎

Scan Images overexposed and blurred  

Удалились с приложения документы за последние 4 месяца, можна их восстановить?

Does anyone know how to scan architectural drawings to scale?  Everytime we scan, the finished is no longer to scale.  Is there a way we can ensure it remains to scale?  Is there a way to resize to equal a predefined line size.  For example, If I drew a 3' 0" line at 1/2" scale and the pdf was created and the page is no longer to scale, can I do any sort of custom resize to match that 3'0" line drawn?  Any help would be appreciated.

Hi. I scanned documents this morning using my phone. Everything has disappeared. I need to retrieve it as soon as possible, I have checked all folders on my device and cannot find it. Please assist. 

I had Adobe Scan installed. The update failed, one of the suggestions to fix the issue was to uninstall the app, followed by a fresh new installation. It did not work! Now I cannot install it! Do you have any suggestions for me? Thank you very much!

Bom dia!estou no período de teste, cancelei a assinatura e mesmo assim estou sendo cobrada. Pode me ajudar?

Adobe scan has given me the same "waiting to upload..." message for two days. I installed the program two days ago, it has never uploaded a scan. I'm using Adobe Scan v19.05.07. I have the Samsung S-9+. I have great wifi and a good cell signal.  I have "allow cellular data usage" enabled. I've turned the phone off then back on. I've uninstalled Adobe Scan then re-installed the program. I've logged-off and logged back on. I don't have any problem uploading to any other cloud-based back-up services.

This is a new problem for me.  I've been using Adobe Scan on the same phone for a couple of years.  Previously, when I wanted to delete a scan, I had no trouble.  Now, the display of action options is different so that the delete option at the bottom of the list is blocked by the phone's open-apps button.  Here is a screenshot to show what I mean.It's hard to see with the dark mode, but the yellow circling is where the phone's triple bar button is, the one you press to get a view of all open apps.  Here's a zoomed in version.Even though the trash can icon is to the side of the triple-bar button, it is still not functional. Basically, what I think needs to happen is Adobe Scan needs to revert to its former display of action options, so that the bottom option (here, delete) is higher up on the phone's screen. 

I upgraded my iPhone yesterday and now my Adobe Scans account and scans are gone.  Can tech support get those back?

Because of storage full in my phone. I had to uninstall the app. But I did it earlier too. And I had my all files. But now this time, I lost my all documents. Please help me to get all. That is important for my study. Plz help

I've tried a couple of different ways, photo directly in scan or import a photo.  Same result - blotchey photo. ive attached screenshot of two attempts in scan and original photo     

Olá, Descobri que fui cobrado pela assinatura da Adobe após o teste gratuito, pois esqueci de cancelá-la. Não uso mais o serviço e gostaria de um reembolso. Tentei cancelar, mas ocorre um erro. Preciso de ajuda.

In adob scanner the pdf file from what's app is not imported into the scanner please fix this

Hi, I scanned some documents yesterday using the book function and wanted to resize some pages today as I realize the app cropped it wrong. However the app tells me that I can't modify the pdf, even though the icon to modify appears? This is really frustrating and am considering cancelling my subscription. Does anyone have suggestions on how to retrace this file? I haven't modified this pdf in any other apps.

I scanned almost 20-30 files yesterday and all of my files are gone now... It was almsot 2 hours of work so I really need them back. Any suggestions??? None of them are showing on any adobe wesbites (including https://acrobat.adobe.com/link/home/?linkId=100000263759101) I scanned them on my iPad and none of them are anywhere to be seen  

Saludos, me gustaría que se añada una funcion adicional a esta grandiosa app. Deseo que la app recuerde la última configuracion de escaneo seleccionada al guardar el documento. Por que debo configurar manualmente el tamaño del papel a A4 vertical, cada que realizo un escaneo creo que eso podria optimizar el trabajo si cada que escaneo ya este seleccionado este parámetro por defecto.  Lo hicieron muy bien cuando mejoraron la aplicacion de filtros con un menú por defecto que se aplica siempre que se escanee, el mismo principio aplica para el tamaño de la hoja

Hello Adobe Fam,Thanks for Existing #Best  #Scan

複数枚の文書をそれぞれ個別にスキャンして複数のPDFファイルを作成しました。その後、作成したPDFを表示しようとリストの項目をタップしたところ、最後にスキャンしたものを除き、以下のメッセージが表示されPDFを開くことができない状態となりました。リストにはサムネイル画像が表示されているのでスキャン自体はできているはずですが、開かない状況です。どうすればファイルを回復できますか？