Questions

Help! I'm trying to download all my creative cloud files to my desktop and it seems impossible. I have made them all available for offline use but they aren't showing up in my local folder.  The files in question were created using Adobe Sketch / Fresco on an iPad pro. I can ony open 2 files through the app or a browser - these have the file extension .PSDC but all of my other files seem to have the extension .GEM (screenshot below) and they do not have the option to open. Ideally I just want to download all the folders and contents from Creative Cloud to my local drive - is there any way to do this? Have been looking for solutions for an hour now - why is it so damn hard?! Hardware: 2021 24inch M1 iMac / OS: Big Sur 11.4  / Apps: latest Adobe apps

Creative Cloud ei päivitä sopimukseeni (20Gt) kuuluvia ohjelmia esim. Photoshop'ia, Camera Raw. 

[Moderator moved from Adobe Express to Creative Cloud Services.]   Im trying to embeded a Jotform but i have always an error   Heres the code   <iframe id="JotFormIFrame-232837740220855" title="Pasajeros/ Passengers" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/232837740220855" frameborder="0" style="min-width:100%;max-width:100%;height:539px;border:none;" scrolling="no" > </iframe>    It always saids that the code is not valid.

I'm attempting to build a website in Adobe Portfolio for the first time and I'm trying to add photos to the grid but can't figure out how. I've searched and everything says its as simple as hovering over the grid and clicking the pencil icon to edit, and when I hover over any other section (logo, navigation, etc.) it shows the edit/pencil option, but when I hover over the grid I can't get a pencil to appear. Is there something I need to do or enable to allow me to add images to the grid?

Hey, I have a private account as well as an "Adobe for Business" account. Unfortunately, they are connected and when I want to log in to Behance or Adobe Portfolio I choose from the machine a private account on which I HAVE NOT purchased any Adobe option. I have the whole package in my business account where there is the full package "Adobe for business" and therefore I can not publish my Portfolio. How to change it?

Is there an easy way to unload all of the Adobe software (mostly Creative Cloud) from memory??  I'm finding conflicts and do not wish to reboot each time I engage or disengage all of the Adobe 'engines'. 

My initial issue was the first in the title, where my Creative Cloud Files folder on my desktop was not syncing. The files I wished to retreive were successfully uploaded, and they were available on the CC website, but not on my PC. The fixes I saw involved the use of the Creative Cloud app, so I opened it to try fix the issue.It was then that I discovered my CC app refuses to open. It gives the message "Creative Cloud is taking longer than usual to load. Relaunch Creative Cloud or restart your computer and try again".Then, it gives "Unable to reach Adobe servers. Please check your firewall settings, ensure that the time settings on your computer are correct, and try again.". It gets stuck, then, on the second message until I relaunch.I restarted CC, as well as my PC, to no avail. I used the uninstall tool to repair the app, and that also didn't work - nor did uninstalling and reinstalling CC. I also tried running as an Administrator.The only other fix I have seen involved deletin

So, I don't know if this is an issue with the Adobe system or a PC error. But I have this account because of school. I am trying to use Photoshop, but even though I am using the same account, when I was signing into this account on a computer from home, it asked whether it was a personal, company/school account. I chose company/school, and then after it asked, should I sign in with my school or sign in with all community colleges? For the one at school, I chose my school to sign in with because that was what we were told to do. Then, on the PC at home, I chose the community college one because it was the only one that allowed me to use the apps I needed from school to work on at home. But the files I was working on on another computer at school did not sync to the one at home.  So what can I do to fix this issue? By the way, I apologize if this isn't enough information. This was the only way I could think of, to explain it.

Bonjour,J'ai 2 utilisateurs sur un même ordinateur et j'ai souscrit un abonnement à creative cloud.Comment faire en sorte que les 2 utilisateurs puissent utiliser les applications adobe ?merci

I have Adobe Creative Cloud all apps which claims you get 100GB free storage included. However, my Outlook account is saying I have used up all storage when it reaches 5GB. Why is this and how can I fix it? 

So, I am taking a Photoshop course in college and had to purchase Photoshop for the class. I bought my subscription, downloaded the application, and messed around with it for a short time. I went to log into it today to work on an assignment and was asked for a verification code that was sent to my email address, however, I never received the email. I went to try and log in on the website and it informed me that the account was locked due to multiple failed log-in attempts, even though I never got past the verification code requirement. I don't know how long I will be locked out of my account and need to get back in for my class. I even had to go as far as to use a second account to post this as I cannot log into my account on ANY Adobe site or application.

I have never wanted or implemented any Creative Cloud Services but recently I noticed I cannot rectify the Sync error message.  I have taken all the steps recommended and nothing has worked.  I even completely uninstalled every app, uninstalled the Desktop Creative app, restarted my Windows 11 machine, reinstalled everything purging all preferences (yes, if I was billing a client for my time this would equate to about $1500 in labor), and the sync error still populates.  I suspect this this is a new occurrence for me it has something to do with Adobe's new Cloud strategies...PLEASE FIX THIS! On a side note, on my laptop device that I rarely use but also have the CC Cloud Desktop app and all apps the sync error is not there.

Outside of disabling internet entirely on a computer, is there a way to disable all of the features in all adobe apps that upload information for processing?I have to assume not all users understand how something like generative fill works. It uploads your image, processes it, then sends it back. Transcripts in Premiere, Selections in some circumstances, etc.You are not always well informed of when something is uploaded. And in some cases the image is actually saved for review, like if you rate a generative image, the image itself is saved for Adobe to review but it does not inform the user of that. I only found that out while searching through some of their very disjointed documentation. It looked like maybe you could do that with software profiles, which look to only be available on the full enterprise version (not teams). But it looks like you can only enable/disable full services, so I'm not even sure it would work. You can disable firefly, but would that disable non-loca

I want that when I use Adobe Photoshop, InDesign, Illustrator, InCopy, Premiere Pro, or After Effects - a timer runs.  So that I can gauge my productivity.  Is there a good third party plugin.

As far as I can tell there is no way to clear (or disable) the list of recent files on the home screen of the Creative Cloud desktop app. Considering I mostly use Lightroom, I'd rather not have these images come up when sharing my screen with clients, and I don't think my clients would feel great about having their private photos on display for others to see.

Hi there, I've had quite a frustrating experience with the Creative Cloud Desktop App, particularly the Creative Cloud Files library for Syncing to my Windows desktop. In my local folder for Creative Cloud files to sync C://window/user/Creative Cloud Files there 5 extra folders that should not be there, all called something like "Creative Cloud Files (archived)(2). Within each of those folders, is thousands of Empty folders also called "Creative Cloud Files." Thousands is not an exaggeration. When I go to delete them from the folder within my normal Windows Explorer, it finds about 3,000 of them per folder. Meaning Creative Cloud Sync has created 16,000 empty folders. Deleting them does not work. It appears like they are being recycled, but it will error out and they stay put. Default "Creative Cloud Files" Directory   When I go to look at my Creative Cloud files ONLINE. It does not show the extra archive/empty duplicates. When I go to Sync with

Ok I really don't know where else to turn and am at my wit's end. Adobe's tech and customer support system is failing me. I have been struggling for months to deal with a few problems that originally seemed simple but have become major issues compounded by ineffective service.I have been unable to get my in-app libraries to sync my assets with the creative cloud. On two separate occasions I have had technicians log into my computer for extended periods in effort to resolve this problem to no avail. The most recent attempt was on January 24th. The gentleman I worked with was professional and tried to resolve my problem. When he was unable to do so he said he would escalate the issue and that I should be contacted within 24-48 hours. This didn't happen. I finally received the call on February 7th. I was at work and missed the call. They left a voicemail but no department name nor contact information. I tried 3 times since to call back but spent longer on hold than I had time to address t

社内LAN利用です。Creative Cloud立ち上げると通常の画面と表題のエラーが交互に出てきてしまいます。フォーラムで数年前の対策を見つけて、手動プロキシを設定しましたが改善しませんでした。なお規定のブラウザはChromeです。

I am experiencing issues with Adobe creative cloud libraries. Libraries created by team members often don't appear when I search for them to join. In other instances when they do appear, when I click the library from the search list it won't load and I get a 404 error. This issue has been happening for a few weeks. A colleague tried to search for one of the libraries I was having trouble joining (he created it) and it doesn't appear in the search of our team libraries for him either, so the issue doesn't seem to be isolated.

Opened Creative cloud to this:- Whats wierd is that where you click on screen is relative to the outside window, not where the item is. Tried repairing and dont want to uninstall as it means i need to uninstall all my apps.Please help!

Nach Abschaltung der Funktion "Dateiensynchronisation": Was passiert nach Abschlatung der Funktion mit den Dateien? Kann ich weiterhin darauf zugreifen?

Was just wondering if the image format for webp will be allowed as a file type to upload?  

I have CC all apps plan and want to use Muse CC but it's trial version. Is it possible to use it under existing conditions ( without support, update etc.)

I just activated a 1 year subscription to extend my Adobe Photography plan an extra year.  The redemption code said it worked and took me through to my logged in account no problem, but the renew date hasn't changed.  I've tried logging out & in again and restarting my computer.  The email address linked to Amazon is the same as the email address logged with my Creative Cloud account.I just checked & it says the redemption code has been used.  So it accepted the code, but hasn;t added it to my account. It still wants me to renew in a few months time, when it would have needed renewing if I hadn't just added a year.Does anyone have any ideas how I can make sure my account has extended by a year as it should do.  Thanks.

hello , i am having issues with the web link of my portfolio page, when i shared with a friend, it not displaying the way it should , i mean it not taking one to the main portfolio page where my works should be displayed,find attached where it direct one to. Kindly treat as urgent, Thanks.