RoboHelp

Has anyone used RoboHelp with AEM for single sourcing information? Looking at options for using AEM not for marketing but for customer documentation, but it can't be public... Customers would have to log into our network or we only use it internally to then create documents. Most of what I've seen seems like public access and marketing-related. I know you can publish from RH to AEM or soemthing along those lines but can you pull from AEM into RH? How can AEM help you share content across platforms and generate help files and documents? I'm looking at the Adobe Summit coming up but not sure I can get approval to go. As usual, I have more questions than answers. Thanks! 

Robohelp 8 generated a .htm file name  is wf_njs.htm Robohelp 2012 generates a .htm file name  TAG_Help_6.03 When I promoted my generated Robohelp 2019 project   to our DSL, our Application did not load the General Help which is TAG_Help_6.03, Our applicaiotn was looking for a file named TAG_HELP.htm   So I made a copy of TAG_Help_6.03 for this to work, I took a copy of TAG_Help_6.03.htm and named it TAG_HELP.htm and it works on our Application. The previous Robohelp 8 generated a .htm file named wf_njs.htm.    When I converted Robohelp 8 to Robohelp 2019, the wf_njs.htm file no longer worked.   Was Robohelp 2019 designed like this? Please advise. thanks Sharon Restoule   

Hello everyone, I've checked in the community and couldn't fined the issue I'm experiencing. I've been using reviews for more than a year and didn't have any problem whatsoever: the SMEs could comment using the highlight feature or the "pin" feature and I could work on those comment in RoboHelp (my current version is Version 2020.8.34). Now 2023 comes and today I sent out the very first review of the new year, but my SMEs now tell me all commenting tools are disabled (see attached pic).The comment box works, but I can't really associate a comment with the corresponding text in my topic, this is not very useful... The SMEs are all logged in their correct adobe account (as I am) and the Creative Cloud Desktop app is up to date, with no issue notified.I really don't know that to do... is it a bug?Thank you all!

Has anyone found a way to "embed" the font into HTML 5 output files? I have set it in my styles (and css style sheet), but on most machines I have to actually download and install the font that we're using (Montserrat) in Windows for it to display properly. This is boggling my mind, because the same machines can properly display our company website, which is also asking for Montserrat.  

(This question is really about SharePoint, but as I am attempting to use SharePoint because RoboHelp says I can, maybe one of you knows the answer.)I want to publish my HTML 5 content to a SharePoint site and distribute it to specific people outside of our organization.I cannot seem to be able to share a direct link to my index page (the first page of my content) without having to show all of the contents of that folder. Has anyone found a way around or a solution to sharing a direct "link" that will open the full RoboHelp created HTML 5 "website." 

Hi, where can we find the Robohelp 2017 installer? My PC was broken, but I can't find the installer to install Robohelp 2017 in my new PC., thank you!

After upgrading RH to 2022.0.346 from 2017, search is not working in our online help in our browser-based management app. Search works in the output English Web Help locally (on my PC) but not when the output files are part of our context-sensitive online help system in our management console. This worked properly with the output from RH 2017. We get this error in the dev console when we enter a search term in the Search box:"return a.onkeyup=function(a){if(!f||f===a.keyCode)return e.call(c,a,a.currentTarget)}}},{key:"data_scroll",value:function(a,b){var c=this,d=this._data_event_callback(b),e=d.opts,f=e&&e.delta||..."in rh.min.jsWe open the help in a new browser window. If we refresh the window, the search results show up. I added a screenshot of the error.  I tried removing the .gz files as noted elsewhere--made the problem worse. Now refreshing the window does not show the returned results. Help.

I created a new RH project and it created a default TOC. Then I created a new TOC and I can't delete the default one and that's the one that keeps displaying. Any ideas?Thanks.DC

Trying to use the "search and replace" function....  It appears to "find"  terms....  but whenever I click the "replace" function, I have been getting this error.  It has never worked.  After I dismiss the above error, it appears to be "replacing".... But it shows this message endlessly and never replaces anything.Does "search and replace" work for anyone else?

Good morning everyone,I have a RH 2020.7.46 and I am writing to ask you if it is possible to view the RH output generated with HTML5 preset perhaps through a button that refers to a dedicated url.I'm asking because we need to view the layout built ad hoc with RH preset within one of our portals via a button that refers to a specific link. Could you help me?Thanks in advanced!

I am using RoboHelp 2019 and have placed a custom link in my layout. I'd like the page this link acceses to display in the same browser tab. Seems like a simple request but haven't been able to find any RH settings to enable this. Would appreciate any recommendations.

With recent update (RH 2022.0.346), I've noticed search results not only highlights the term in yellow -- but annoyingly underlines the entire paragraph that the search term is in.Anyone else experience this?  I assume this is a bug that needs to be fixed.Thanks for any guidance.

 I am using Frameless studio skin(Robo help version 2020).when I navigate from main page to topic page, the corresponding html file is not getting selected in the left navigation pane in topic page. Thanks   

Hi all, if someone has an answer to this I would be eternally grateful. I am building a framless project in RH2020, and after generating and publishing, I try and open a topic from the TOC in a new tab in Chrome, but when I do only the topic information appears, not the left sidebar TOC, or the header. Then if I click reload, the page reloads as normal. This is not an optimal user experience. I think it is some setting I have missed, because I know it can work, as demonstrated on Peter's website.  Please help!  

Hello everyone. I am trying to export my projects from a 'master' project which is linked with 'children projects'. I wrote the instructions in a *.bat file and specified a environment variable (path of robohelp)Here is an example of my first line of code:"C:\Program Files\Adobe\RoboHelp 2020\RoboHelp.exe" --cl "D:\OLH\05_Tests_RH_2020\input\Master_project.rhpj" -o "FORCE" -p "D:\OLH\05_Tests_RH_2020\compilations\command_line" -l D:\OLH\05_Tests_RH_2020\log_tests_compilations\master.htmlThe other lines allow to compile the child projects. The result is correct and everything seems to work well (either the files are correctly exported).I still get error messages that look like this:(node:23060) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.I don't really understand why because i thought this problems where solved with the build version i have.So I tried

Our software knowledge base is hosted on Robohelp using a Frameless skin. Most search results display just fine with the article title and a short snippet below each title.One particular search term gives a number of results, one of which has 41 lines below the article title instead of a snippet:https://knowledgebase.pronamics.com.au/?key=toc12&ref=.%2F&rhsearch=schedule%20formula Is there some way of restricting the snippet to one line or similar?

Tables - Adobe RoboHelp comes with a number of pre-formatted tables that can be edited to suit your own requirements or you can create your own from scratch.I'm using RoboHelp 2022 and I don't see any pre-formatted tables. If I Insert Table from the toolbar, I just get to select the number of rows/columns and a simple plain table is inserted.If I select a table and right-click, I don't see Table Properties. I do see Content Properties. I created a custom Table Style but I'm having trouble with the look. I already add a TableHeader style.We are also going to import Markdown files - some have tables - so I want the <table> to have the custom table style. I noticed the .htm topics from imported .md files have a <thead> and my old tables have just <tbody> and rows the color/padding in the rows that are the heading. I don't want to edit all my old tables either. Suggestions? 

We're currently using RH 2022.0.346 on Win10 and Win11 machines. We recently upgraded from RH 2020. In an atypical situation, we ended up with HTML5 output generated from the 2020 and 2022 versions (some last-minute changes after we'd upgraded). Using the Search field in the HTML5 output from RH 2022 does not return any results. The Search works just fine from the output generated from RH 2020. We just published this morning and customers are already reporting the issue. It would be great to resolve this quickly. 

Hello everybody,It's my second post today, but it's the last one 🙂 I'm using RH 2020.8.34 and working on the frameless output, Oceanic skin. My content has different alignments, let's say I have something like on the screen below. I insert an image that refers to last three bullets (second bulleted1 and two bulleted2). To make it visually nice, I align the inserted image to the bulleted1 style alignment (let's say, 16px to the right, the red line below). For the regular images I created a separate image style with the needed indentation, and everything is ok. But sometimes I insert huge images to show more content, so I need to use thumbnails to keep the visual consistency in my output. When I create a thumbnail, I'd like to indent it as well to the bulleted1 style. I created other style just for thumbnails and I tried to indent it manually in the Source view. Is it possible to indent thumbnails? If yes, how?

Hello everybody!I'm using RH 2020.8.34 and working on the frameless output, Oceanic skin. I have this search button on my topic page:And when I click it, the button disappears and the search field appears:I'd like to have the search field visible all the time and remove the button so I don't need to click the button to start looking for something. Is is possible to do it in the Oceanic frameless? If yes, how? Thank you!

I’m currently using Robohelp Classic 2019.  We are trying to avoid users getting multiple hits on search keywords, when they may only need to be looking at information as it pertains to one of the child projects and future plans of expanding to several other child projects. Is there a way to configure it, where it will isolate the search functionality to search in only a specific child project. Is it possible to do this without having to use the merge functionality? Thank you in advance.

We currently have PCs on our team and collaboratively use RoboHelp with the SharePoint connection. If we were to move to Macs, would continuing with the same projects in RoboHelp be as simple as installing the OS version of RoboHelp and reconnecting/downloading the SharePoint connection? Or are there other considerations when transitiong from PC to Mac with RoboHelp? Thank you in advance! 

We have SaaS programs where the external customer logs in through Okta to access the programs. Currently the RoboHelp-generated help files are embedded in the program, but we want to remove them and have the Help link go to our RoboHelp server (really could be any server) and pull our help file but change the URL that the customer sees and basically display it in the browser through our program. I know we can set up a service to do this and possibly use Okta, but we are looking for options and might do a quick and dirty way of using a helpclass embedded in the program to pull the help and rename the URL... Does anyone know of a helpclass already out there? What are my other options? I barely know what I'm talking about but I could point my IT people in the right direction if I knew what that was. LOL... The Okta integration that the RoboHelp server has isn't really for this either. We've been down that path. Thanks for any help.  

In RoboHelp 2020 (and in 2022), when I generate a Responsive HTML 5 ouptut with the Azure Blue skin, the logo is appearing very small in the generated output. In the preview it looks fine:     But in the output it looks like this: Is anyone familiar with this issue? Thanks.

I found several examples of URL strings with content filters on the web but none work. Could be my issue. Here is the set up.My developer wants a frameless help that allows for CSH calls for three audiences. (user, operations, support)I created a map file, conditional expressions, and dynamic content filter. (shown below)When I view the output I can select the filter and the content adjusts appropriatly.I can use a CSH to a mapid without specifying a content filter and all content shows (no filter).file:///C:/ECAR/RH-Build/Filing/index.htm?rhmapno=5If I try to apply a filter parameter like this one, it is ignored and all content shows. file:///C:/ECAR/RH-Build/Filing/index.htm?rhmapno=5&filter=Others:Operations  I'm hoping it is just a URL format issue. Any help would be appreciated. My topicMy Dynamic Content Filter screen - the Others group is populated with my Condition ExpressionsManually applied filter - to show the filter does work when used in the UI&nbsp