Substance 3D Stager

When I click the 'Add and import content' button in Stager and select "Browse 3D assets in Marketplace", the Creative Cloud desktop application opens and displays an error message that says "Something went wrong." I also notice there is a "Go to Stock & Marketplace" link at the bottom of the Libraries tab, within the Assets panel. When I click on that, once again the Creative Cloud application opens without the error message, but there doesn't appear to be anything here, save for a handful of "starter pack" libraries (mostly colors, fonts and brushes). Is this a bug? 

When you move or change the light around the shadows go completely wild don't have any consistency. when you add a light it not right or croect with the environmentWhen I rendering image it looks nothing like the preview image  HELP i dont understand Running on Mac  

As of this morning, I am no longer able to open files in Stager.The files load to about 90%, post a warning "Unable to open" but that message is covered by a "loading" bar immediately that never goes away.  I only could read it by doing a video capture.All the files I can't open have models from Adobe Assets in a custom library stored on an external hard drive.  If I create a new file just using starter assets I seem to be able to re-open that, but that doesn't help access files I have spent about 30 hours on in the past week.  These files were opening successfully prior to this morning.There was an NVIDIA driver update as of 5/24, applied that this morning, rebooted, no change.Video of issue attached.  Stager launches, but splash screen is on the other monitor.  FFWD to 27 seconds.  You can pause to see the message before it is covered. Not super helpful.Sending logs via the email address in the message.

Has anyone had an issue with opening a file and only getting a blank screen? Is there a resolution?

I'm using Adobe 3D Stager in order to make product presentation scenes for my company. We need to share the 3D scenes with the share link, but it's not working correctly. At first it would work with no issue, but now every time I try to create a new link, a pop-up says that it's "impossible to publish". Sometimes, the link is published flawlessly, but it's very uncommon, and I have no clue why it's happening.  I'm using Adobe 3D Stager Version 1.2.2-20220621.r.5262-fd37d0d on a macOS Monterey v.12.0.1.

I have trial mi pcintel core i5nvidia geforce gtx 1650 some ideas?

Hello. I try substance3d. BUT... Unable to insert text. (T) I don't see the scene. Why ? 

16" M1 Max, 64GB  I've been struggling through my most recent project. While my files are large 700mb-1.5gb the application now takes roughly 5-10 mins to open these files and depending on how much work i've done 10-15 minutes to save a file. The application seems pretty stable and I don't really experience many crashes and actual run-time performance is ok. I've put a LOT of time into this suite and really didn't want to have to jump to Keyshot, but at this point the amount of time I spend saving and opening files is a deal breaker. If this a known issue and or related to the "emulation mode"? As you've stated there currently isn't any plan to provide native support for M1 so I guess I'm left with no choice? Truly unfortunate...

I made two scenes in Stager. After saving them, closing the app and restarting the PC later that day, the files would't open anymore. I did as I was told by the error message and emailed links to the project files and the log file to substance3d-bugs@adobe.com (on 21 June 2022). I haven't received an answer as of yet but I need to access those files next week. Is there anything I can do to make the files work again?Is there anything I can do to prevent that happening to other projects? Build 1.2.1-20220610.r.8098-e714b91Windows 10 

Hi there, I have a recently acquired Nvidia 3090Ti, complete with studio driver 516.59 , and sadly Stager does not wish to use GPU rendering, telling me it is unsupported.  The version of stager is listed in the Creative Cloud app as 1.2.2.I hope there is a way to resolve this!

Hi there,I want to switch from dimension to stager.The main reason is missing light settings in dimension.My question is whether I can place light source inside objects, like tents.Attached is a dimension sample image, inside tent is pretty dark.Does stager software help to achieve my lightning problem?Thank you for support.BestHans

It seems that in some cases, glTF files with skinned meshes import incorrectly in Stager, producing wrong results. This file exhibits that problem: https://github.com/prefrontalcortex/glTF-Sample-Models/raw/carbon-frame-bike/2.0/CarbonFrameBike/glTF-Binary/CarbonFrameBike.glb It looks like Stager is not respecting the glTF spec here, which states that the transform of skinned nodes is irrelevant - their bones are the only thing that affects how the resulting mesh looks.  Actual (in any other glTF viewer I tried):

Hello experts, I am trying to get the result as below in Stager:2 aspects I don't know how to achieve in Stager:Firstly, as you can see, the light is casting the purple color of the glass bottle on the ground. I've tried to play with the glass material but can not get this result, Kindly any hints on how to achieve this?Secondly, I found that when we set up multiple lights for a better lighting result for the bottle, it is no way to control which light can cast the shadow. What's more, all lights are brightening certain areas of the ground surface (no matter whether it is the "group" in Stager or it is an object), and it is an unwanted "side effect" to the final result. Are there any ways in Stager that enable us to control surfaces receiving lights or not as we do in MAYA? Or are there any specific methods we can use in Stager? Looking forward to suggestions... Thanks a lot in advance! 

Hello experts,I am working on a project that uses substance family to somehow replace cosmetic products' studio photography. I am wondering how to create or simulate reflection on a glass bottle that we usually see in cosmetic product ADs (please see attached image for example).I've tried out area light but it's reflected but casting too much light to the scene;I've also tried to apply emissive material to a plane but hardly find the reflection of it on the glass objects...Or should I work more on the material? Does anyone have a similar experience that can share with you? Any suggestions and tips will be appreciated. Thanks in advance! example of the expected result:

Lare Manadja Nonogabana vous êtes quel

Hello,My stager (last update) is currently having a big issue. Since my last save, I'm not able to see the scenery assets, nor actions or properties menus on the right side of the screen (see shot), and in rendering mode i'm not able to click on the rendering button. I reinstalled the software and all the CC suite, rebooted the PC, but the main issue is that i'm currently working on an important scene that i composed in Stager, but because of the issue i'm not even able to export the scenery to another format.  All that happened after importing an image as a stamp on an object. In fact, i'm not able to make any action, I cannot delete elements, change their texture, etc. Thanks in advance for the help, Pierre

Has anyone had success with this? Trying to see if I can import clothed DAZ avatars or clothed avatars from CLO. Not have success with hair/eyelashes/eyes. 

I would like to know please how to get an outline.For exampleI make a shape in Illustrator. I pass it in 3d. I export in .objI import on Adobe substance stagerI apply a textureBut I can't put an outline to my shape.Could you tell me if it is possible and if so how?Thanks in advance and thanks for reading.

GPU rendering encoutering error 

Hey Adobe-fam, I've had projects piled up that depended on the success of Dimension's renderings, that now I am over a month behind on work. After months of having issues with Dimension not finishing a render past 50%, I decided to try out Stager. Tried it, it worked for a render or two. Now, it's back to what dimension's problem was: After the rendering reaches 50% it goes to :01, 0% and stops. Computer CPU fan turns off, etc. Application still responds to button clicks and restarting the renders, but NEVER completes.  Equipment Specs;AMD Ryzen 7 3700X 8-Core Processor 4.05 GHzNVIDIA GeForce RTX 2060 SUPER16.0 GB Ram64-bit operating system, x64-based processor I need to explain the failures and extra cost now to management, so I will need a solution from your team or a full refund. This is not tested well enough to charge $50-75 more per month and should be considered for further beta testing until it is able to produce consistent results.

   Needing to bring in some trees and vegetation into Stager. is there a best way to do this? The trees are broken down and untextured. The only thing I can see now is to join the pieces of the tree into one mesh, say in maya and inport to painter. Then in Painter to apply each texture to the corresponding part.ButI will need to run the parts of each texture thru Sampler to get something to use in PainterButwhen I try to bring them in the albedo file always gets flagged and refused because of a name conflict. There are not two files of the same name. In any case im out of ideas here. If someone can just give a link or a quick headsup I'd appreciate it very much.

Hi,are there any plans to include Stager in the individual plan for students who do not have access to the ETLA?

Since it appears there's no Enterprise Trial for Substance I was just wondering what people's experiences have been when doing this. Any issues you've come across? Thanks.

I updated software today and right after i updated i noticed a ton of pixelation on viewport. Picture 1 shows my camera from a distancePicture 2 is how it looks like wheen zooming in a bit more, the camera eats away at the object.  This update literally made my experience worse...