Account, Payment, & Plan

YA TENGO 4 AÑOS PAGANDO, ESTE 3 DE AGOSTO YA NO LO QUISE RENOVAR Y BLOQUEE MI TARJETA, PORQUE ME ES IMPOSIBLE ADMINISTRAR MI PLAN SI DEICE QUE DEBO UNA FACTURA, PERO NO LA DEBO PORQUE ES PAGO POR ADELANTADO Y NO LA QUIERO. LA UNICA MANERA APARENTEMENTE DE CANCELAR MI PLAN ES ACCEDIENDO A "ADMINISTRAR MI PLAN" PERO NO PUEDO INGRESAR PORQUE ME DICE HAY UNA FACTURA PENDIENTE, QUE ES LA DE ESTE AÑO, QUE NO VOY A RENOVAR! HEEEEEELP

I can’t generate anything on any of my 3 accounts...I used it fine 2 nights ago, but last night and then today I get I am doing nothing different than before.  Seems all 3 account are just locked or something.  I enjoy my Firefly and don’t wish to cancel, but obviously I can’t pay nearly 650 dollars a month if it does not work.  Please help.

Estou no teste gratuito de 7 dias e não quero comprar no final do teste, como cancelar? 

Hola, cancele el plan adquirido y aún siguen haciendome el recargo en mi cuenta ayuda por favor, no deseo tener la suscripción. 

Educator account and Adobe customer service. Every year Adobe increases my membership fee, and every year I have call back and fight for an educator rate. I’ve been teaching Adobe products at an college level for 20 years. I teach hundreds of students how to use several Adobe applications per year. And yet, I don’t get free software, or consistent monthly rate, just arguments every year about getting my membership changed back to educator. I just called customer service and they told me that is Adobe’s policy. That, educators and students get one year for $19.99, the next year for $39.99, then it goes up to regular price. How does that make sense if it takes students 4 years to get a degree? Or, even longer to get a masters? I’ve essentially been a salesman for Adobe for decades. And yet, I have to eventually the same commercial subscription rate. 

Adobe Acrobat subscription premium money refund karo please 2600

I got a Adobe Acrobat Pro plan and I already cancelled it today. Suddenly Adobe gave me a warning that I will be charged $46 more for cancellation, even I paid the subscription monthly. I checked the Users’ Agreements which no where specify the fine (if any)Please support your Buyers - do not lost and exploit them!!!

Impossible de contacter qui que ce soit chez ADOBE pour avoir des réponses et faire valoir ses droits !Ils volent leurs clients sans se justifier et sans même prévenir !Je veux être remboursé !!!!!Je n’ai pas demandé de passer de 35.28 euros à 78.65 euros !!!Et faites en sorte d’être joignables, quand on clique sur “ nous contacter” évidemment ça ne marche pas !!!Voleurs !!!!!!!!! 

I got a random charge at the neginning of this year on my card from adobe, but I don't remember signing up for a trial or subscribing to anything. I logged into my account and checked my plans to find I have none and zero history of orders or invoices. 

I have two active Premiere plans: one I signed up for last year—which stopped working after I changed cards—and another I signed up for recently. I want to cancel the old one, but the system simply won't let me; I'm being charged for it on my new card alongside the recent plan (which is cheaper because I got a promotional rate). In short, I'm paying for two Premiere plans but can't cancel the problematic one because the "Manage Plan" tab just loads endlessly and never opens.

Hi, I need help with my Adobe Stock subscription. I accidentally subscribed to an Annual plan paid monthly and did not intend to enter into an annual commitment. My account is currently showing a billing issue, and when I try to cancel, Adobe shows an early cancellation fee of ₹15,361.83.I cannot afford this cancellation fee. I would like to request a one-time goodwill exception to waive the early cancellation fee and cancel the subscription. Could you please review my account and help me with this? I would really appreciate it.Thank you,Umang 

Student plan (since Aug 26, valid until Feb 2027). Sep26 payment failed with "billing issue." Can't update card (Visa/Mastercard both rejected). Added extra funds thinking it was a price change, still didn't charge. Can't cancel without a valid payment method, so I'm stuck. I want cancel. Thanks, Ana

On August 25, 2026, at approximately 8:01 p.m., 26.43 EUR (566971) Adobe Systems Software Saggart DubI IE

I contacted text support on adobe for questions on a refund and they said the refund had been approved and was pending, but there is absolutely no indication after $55 was taken from my account. Please help, i need that money back ASAP.

I am trying to change my Adobe plan. My plan auto-renewed after my student discount and it is way too expensive. Every time I go to manage my plan I get the same message. We couldn't process your request. Please try again or contact support if the issue continues. I have tried multiple times over the past few days. It keeps saying the same thing. I have tried to ask for support in the chat box but the screen freezes and I cant type anything into the chat box. I have no other way to seek out any help. I don’t want to keep paying this rate and it is also too expensive to cancel my plan because it has just renewed. Please help, I really need to downgrade my plan.

if I purchase adobe creative cloud in india and I moved to uk, that still works?

Hi team, I have been charged for 2 months service fee after the trial, i subscribed the trial in the beginning of Jan and forgot to cancel it, and i literally haven't been using it as you can see that i didn't even log into the account. Today when i tried to cancel the subscription, i was told that not only there's no refund, but also i will be charged for an early cancellation fee of CAD $129.95! And it's the first time i realized it's a yearly plan that charged by month, clearly their terms were not clear enough and no warning about the cancellation fee. It's like robbing money from your pocket, this is hard to accept, and i found nowhere custormer support that i can make a call or send an email to, what kind of company Adobe is??? Really astonished and disappointed.

Hello, Every month 2/3 times behance lock my profile then after appeal they give a ai generated reply never describe what is spam in my account. After that they unlock my profile Behance is playing game with us ? This is very unprofessional from behance.. 

Adobe keep stealing money from my account. I cancelled all my subscriptions and blocked payments through my bank yet you continue to steal money from me. I am getting to a point where I physically cannot afford this so I am begging you to please stop! This has been going on for far to long! 

i'm from bangladesh i need to change my phone number but not showing but why many bangladeshi people change their number to bd number but inside my screen not showing bangladesh i will try to buy subscription but number add problem and adobe stock same.

I have no money left, I cannot pay anymore. 

Locked out of photoshop, whenever i try to open the app i'm told i must sign out of a device to continue ( I only use one) then im told to resolve the issue on adobe.com, and the link provided does not work ( error the request could not be satisfied ). Can i please use the service i pay for.

Refund process time

Hello I’m experiencing an issue with my Adobe account. I had an active subscription, but due to a payment issue with my card, it was canceled. Later, I tried to make the payment with a new card, but it seems this resulted in two separate subscriptions being active at the same time.Currently, I am being charged twice every month, even though I am only using one subscription. This was a mistake, and I would like to request the following:1. Please cancel the duplicate subscription.2. If possible, I would like a refund for the extra charges.Additionally, I am a student, and this situation is financially challenging for me. I would really appreciate your understanding and support with this issue. I'd really appreciate your assistance with this issue. Thank you for your support.