Adobe Acrobat Sign

I am sending out digital permission slips to one parent for multiple children. Each child must have their own permission slip, but the system will only allow me to send the form once. How can I rectify this so the system can send it to the same email address multiple times?

Our SuccessFactors recruiting system has an integration with Adobe Acrobat Sign for Offer Acceptance.An offer has been released to the candidate, it has been accepted by the candidate and relevant team has been notified that the offer is accpeted by the candidate via email however in SuccessFactors Recruiting it is not updated anywhere that the offer has been accepted and also the signed copy of offer letter in not updated in SuccessFactors. What is the issue?

Hello Adobe Community,I am experiencing a recurring issue with Adobe Acrobat Sign when using an Image / Attachment field in an agreement.During the Prepare Document (Step 2/3) stage, I add an Image (or Attachment) field to allow recipients to upload a photo as part of the signing process. However, when recipients attempt to sign the document, they encounter the following error:Server errorError message: “This agreement has form fields that are not supported”Once this error appears, the recipient is unable to upload the image and cannot proceed with completing the agreement.Key details:The issue happens with multiple recipients (not user-specific)It occurs intermittently but frequentlyMost reports come from recipients accessing the agreement via a web browser or mobile deviceReloading the page does not resolve the issueI would appreciate clarification on:Which form fields are considered “not supported” in Acrobat Sign agreementsWhether Image or Attachment fields have known limitations d

I have a document that I need to send for signing (not an online form) to several different entities. The document contains fields that identify the entity as well as the participant signature and name fields. Other than changing the entity identification fields for each document before sending them, is there a way to pre-fill those fields using a URL (e.g. https://docpath#field1=xyz field2=abc)?  This would make automating the document sending much easier as I'm trying to initiate the document signing programmatically. In addition to this, each document requires 2 signaturies. Is there a way to pass these email addresses in the URL? Is there any other way to automatically add the signaturory's emails and entity field details so the send process can be (semi)automated, perhaps not using a URL? Thx

The issue is that I am unable to activate and use my Adobe Acrobat Sign subscription, even though the subscription is individual and not associated with any organization or enterprise account. A message appears stating that there is an existing Adobe Acrobat Sign account linked to my email address and requesting contact with account administrators, despite the fact that this email is not currently nor previously associated with any organization, and there is no enterprise subscription linked to it. Accordingly, I believe this is a technical issue related to account management or profile conflicts within Adobe’s system, which is preventing activation of the individual subscription without a valid reason. Switching to the “null profile” does not resolve the issue, as it does not allow proper use of the paid subscription. I would like clarification on why this message is appearing, identification of the underlying issue, and assistance in resolving it so that the individual subs

All Excel files are giving "The agreement has been cancelled due to problems with document processing. More info." I even created a new Excel file with only "test" in the first cell. Saved it as test.xlsx, logged onto Adobe Acrobat Sign online > request e-signatures >  dropped the file in > clicked "myself" as Add recipient > selected Preview and add fields >> get the error "The agreement has been cancelled due to problems with document processing. More info."Excel version:Microsoft® Excel® for Microsoft 365 MSO (Version 2511 Build 16.0.19426.20218) 64-bit

Whenever i send an agreement or document for e-sign, it automatically adds [DEMO USE ONLY] in the subject and a red watermark saying "Acrobat test document". How do i fix this??

Here's a short video showing exactly what my problem is:  https://www.loom.com/share/9b05498ab2a344a4bf430363bea34baa I've got a basic lease agreement with nothing but a Name text field where the person should be able to type their name and a signature field where they can digitally sign. I'm using "prepare a form" to place these fields in Acrobat, but then when I click "request signatures" it loads a new interface and does not properly carry over the fields I had added.   I then re-add / organize the fields on this "request signatures" UI, but then when I actually send for signature it's not carrying over the text field where they should be able to enter their name. I cannot figure out what I'm doing wrong here.  Any information on this would be greatly appreciated.  Thanks!

"As you have an Acrobat Sign individual service level plan, the manage page is not available for you."As a novice user trying out the e-signature application, now troubleshooting a bounced signature request after a user changed his email address (the old email address bounces), I've found information suggesting that I might -- maybe -- be able to access a management panel to change the email address and continue with the signature request workflow (which involves multiple sequenced users that need to sign). That I can't find a management console with that kind of functionality, and that it might be hidden from view because I don't have the permissions level required at a higher level of service, is frustrating to the point of intolerable -- and an caution that I shouldn't use this feature in a professional setting (or Adobe at all). 

I have a series of documents I produce that require multiple people to sign their signatures in sequence.  It's almiost the same group of people.  It's usually 4 people total and 3 are the same people all the time.  I'd like to be able to create a block that can be copied and pasted from a PDF document.  Then have the document sent out for signature.  For example, see below.  These signatories would not vary.  This would save me a great deal of time, placing each signature field each time I create a document is tedious.  Each document is unique so they have to each be signed.  Thanks for your help. REVIEWED BY: _______________________________________________________ DATED: _______________________________EXAMINED BY: _______________________________________________________ DATED: _______________________________APPROVED BY: _______________________________________________________ DATED: _______________________________

Until recently, we were able to have only an Initials field for some recipients without an E-Signature field. However, now when we try to do this and click Send, a message appears that says "signature fields missing". If we click Continue for that message, it adds e-signature fields to the bottom of the document for those recipients who were only intended to initial. The only other option is to "Go back" without any ability to send the document.Has something changed on our side or Adobe's that is causing this new behavior? We want to be able to send contracts where certain recipients only need to initial and not provide a full signature.

Will someone instruct me how to add users to my Adobe E-Sign account so my secretary can help with contracts? The video populated on Google is 11 years old and I can tell it is a very OLD version of the GUI.Thanks!Judith

Hi Adobe, We are using the Transient API to upload the document, and we are also using the Transient API a second time to upload user data in CSV format. Up to this point, this flow has been implemented successfully. However, we want to display a document preview in a modal—either via an Agreement or Mega Sign preview using our built-in preview modal (we do not want to use an external modal). The preview needs to be shown before sending the document. We do not want to open an iframe or a browser window to display the preview. We have tried using the Mega Sign preview and Agreement view APIs, but we are unable to achieve this. Please help us with this.

I've spent weeks trying to figure this out. I'm creating templates in Adobe Acrobat for my users to send for Adobe Sign signatures. I have my Adobe Sign enterprise level date default set to MM/DD/YYYYWhenever someone gets to the "Specify where to sign" step and they create a date field there the default setting takes place.  However, if I have the es_date field already in the template they have to remember to go to the field during the "Specify where to sign" step and change it, otherwise it defaults to MMM DD, YYYY I've done a bunch of research trying to find how to get this to work as I expect it to and am coming up empty.  Lost of folks say to set the form to not require e signatures during the prepare form step and I can set the format, but this document *is* being used to send out for Adobe Sign signatures so that's not an option. Most of the form fields I've been able to configure correctly by naming them with the correct syntax ie; Date of signing_e

im unable to find color change tab when i use sign tab.

Hello,We are using Adobe Acrobat Sign (Enterprise) and I am an Account Admin.However, under Admin → Account Settings, I cannot see Sending Settings at all, and therefore I also cannot find or control the option “Lock document after signing.” The entire Sending Settings section appears to be missing. What we are trying to achieve is a workflow where:An internal signer signs firstThe document can then be forwarded to an external counterparty for signatureWithout the PDF being locked after the first signatureMy questions:1. Does the absence of Sending Settings mean that “Lock document after signing” is enforced at tenant level in our Enterprise account?2. If yes, is this enforcement configurable by Adobe Support (globally or per group), or is it a hard, non-changeable policy?3. Is there any way to allow forwarding a document for additional signatures after an initial internal signature, without breaking the audit trail?We want to confirm whether this is a product limitation / en

How to clear the cache that Adobe Fill & Sign uses to associate data to e-mail addresses. When i enter an e-mail adddress to send an agreement to adobe attaches information to the document automatically as in the screen shot I attached. How do I clear that data. And can I prevent Adobe from doing that as the individual associated with our agencies often change. The e-mails are not personal e-mails but company e-mails.  

Hi all,  I am new to Adobe Sign and trying to figure out if it's possible to have each one of my recipients for a web form see a custom list in a dropdown list. For simplicity, assume I have two fields, one text field (Vendor Name) and another dropdown field (Contract #). We do not want vendors to see each other's names or contracts, so my plan was to create a custom url for each vendor with 'Vendor Name' prefilled for each recipient and read only using the instructions I found here (https://helpx.adobe.com/sign/adv-user/web-form/url-parameters.html). Based on the vendor name, I would like the 'Contract #' dropdown field to only show the contracts that belong to that vendor.  Any help would be greatly appreciated!   [Moved by moderator from the Using the Community forum]

I took the option of download, complete, scan, upload with Adobe Acrobat Sign. It is for an expensive contract. There are 26 pages. The Adobe Acrobat Sign service hates the end user: 1) it looks like there is a file size limit of 10MB. If the uploaded file exceeds that, there is no error, but the upload does not happen.2) Try compressing the PDF and sometimes the uploads fail with "Some miscellaneous error has occurred" and sometimes with "Upload Error: an error has occurred". This is great. I've tried scanning the doc with three different scanners (Brother, Canon, and Google Drive Document Scan). I looked into the Adobe Scan app, but that wants a subscription to scan more than 5 pages and I know from experience it is very hard to cancel an Adobe subscription (hundreds wasted on kids Adobe Create Cloud).I've tried uploading with three different browsers (Chrome, Firefox, Safari). I've tried uploading in In-Cognito mode. I've tried different scanning formats (OCR, 15

Hi everyone, I am trying to make an electroninc signing solution for flutter (as there are not many options available and I want to avoid API with third parties), that sign documents  in PAdES LTA quality.While the DSS validator (https://ec.europa.eu/digital-building-blocks/DSS/webapp-demo/validation) and others say my documents signatures are valid (appart of the fact my certificate is DEMO), Adobe Reader keeps complaining about Byte range being invalid. (It also asks me if I want to save changes to the document when I am closing even without me making any changes at all - just checking it - and then errors out with 26 when I press yes).I have checked the offsets and they seem to correctly point at the < and >+1 of the objects contents and the hashes seem to match.That makes me think maybe Acrobat Reader is correcting some mistake I have made in the pdf and then revalidating with a new byte range?Could someone point me in the right direction please?Many thanks

I tried for the first E-Sign and sent a document to coluge who don't have adobe pro license. So he got an email and tried to sign by drawing, the draw didn't work, we tried to sign using his smartphone, he didn't get the sms and me either (i also tried my number).Tried to install Adobe Acrobat Reader on his pc and it didnt help.  

Hello, I'm recieving this "Missing Signature Fields" error when preparing a document for e-signature. The issue arrises when I request only an Initials field (as some of my documentation requires), but not when a full signature field is requested.  I do not want to add an additional signature block to an additional page when it is not necesary for my purposes, I only want to request a single inital field on the document - however this doesn't seem like an option.  Am I missing an option? Is this an oversight? Any help would be appreciated.  Thanks!

Hi,When I send a document to be signed to myself, I do not receive the email notification. However, when I send the same document to a colleague, the notification is received correctly. This indicates that the company email server is not blocking the message.I also tested changing my email address and sending the document to myself, and in that case the notification is delivered successfully.Based on this behavior, I suspect there may be a setting that prevents email notifications from being sent when the sender is part of the same group and sends the document to themselves. We have a group within the account that includes all employees.I have checked all notification settings within my account, but the issue persists. I can see the document in my Adobe account, but I do not receive the email notification containing the signing link.Regards,

I regularly request signatures on fillable court forms, which I complete first and then share for signature. If I send the form for e-signature, Acrobat will enter me into a completely different Sign GUI which proceeds to assign all the form fields to 'Anyone.' Naturally, I do not want the client to modify any part of the form, so I have to flatten the form by printing to PDF to remove the form fields before using Acrobat Sign.Is there a way to disable this "bad" GUI for forms shared for e-signature? Good GUI: Bad GUI: