Adobe Acrobat Sign

After saving the documents correctly (3), whilst previewing and populating the necessary boxes for signature, the look of the document changes, not saving the original look/formatting,e.g. smaller print, squeezing text into fields,etc. Can this be overcome/edited before pressing send? I am now reluctant to send what now looks quite sloppy. Any thoughts on a fix??

I'm getting this error while sending doc for signature from salesforce!

Hi,  Our company has old email addresses from employees who are no longer working with us. All the access to their emails have been disabled, but recipients from the e-signature on their Acrobat Sign account are still getting the signature reminder. My questions are: 1. How long does the e-signature notification last?2. How can we turn off the notification from those inactive accounts/emails that we don't have access to?3. Is there a way we can deactivate their account without contacting Adobe support? Note: I've tried contacting Adobe support on this, but they're not much of a help. 

I have bouth Acrobat Pro -  I want to send PDF template to a person A who must complete section 1 and section 2 and sign section 2. If they don't want to delegate anyone, they checkbox in section 1 and submit the form back to me. If they want to delegate someone, they checkbox in section 2, complete section 3 and send it to the delegate who has to sign section 3 and send it back to the grant leader who then submit the complete form to me. Is this possible to do in Acrobat Pro?

I get E-signing services are temporarily unavailable. Please try again later. what is going wrong? Servers are up.

English text below the French version.Bonjour,Je tente de créer un formulaire au départ de Word.Les résultats que j’obtiens sont inadéquats.L’objectif est que le champ occupe l’espace de la cellule.Si on doit jouer avec la taille des caractères de l’instruction pour occuper cet espace, on en arrive à des caractères minuscules ou énormes en fonction de l’espace qu’occupe l’instruction dans la cellule.Il doit certainement y avoir un moyen de régler cela. Quelqu’un peut-il m’aider ? Hello,I'm trying to create a form using Word.The results I'm getting are unsuitable.The goal is for the field to fill the cell.If I have to adjust the font size to fill that space, the resulting characters are either tiny or enormous depending on the cell's width.There must be a way to fix this. Can anyone help?

Duplicate IP addresses listed in audit trail from different signers that were apparently remote from one another...How can that be?

Hi Adobe Sign Support Team,We are integrating Adobe Sign into our internal web application and would like to confirm whether our current embedded approach is recommended.At the moment, we are embedding the following URL inside an <iframe> on our site:https://secure.na2.adobesign.com/xxxThe signing page loads correctly in both Microsoft Edge and Google Chrome, and users can complete and sign the document without any issues.However, after the signer clicks Submit / Finish and Adobe Sign redirects back to our internal application URL (on a private network, not accessible from the public internet), we see the following error in Chrome:“The connection is blocked because it was initiated by a public page to connect to devices or servers on your private network. Reload this page to allow the connection.”In Edge this redirect still works, but in Chrome it is blocked.Could you please help clarify:Is it a supported or recommended practice to embed https://secure.na2.adobesign.com/ directly

Hi all, I need support ASAP! I need to upload a very important agreement along with two other documents. One of which requires approver's signatures. I think my agreement is too large since it contains pictures, but I have compressed it 3x, and still having trouble uploading and even getting a preview of the signatory. Please please please help me, is this a temporary issue that i should wait out and try again, or should i keep compressing the agreement, or? The error message is never clear on what the issue is, so I would appreciate the prompt support. Best,Fatima

Does this mean that a different plan would allow for what Eren is looking for?

did you ever get it corrected? im experiencing the same problem and not sure how to fix  

Hi I'm trying to fill in my W-8 BEN Tax form. There is a space there to enter information for Special Rates and Conditions that must be filled in, but it is impossible to find out what to enter. I have visited the site they say to go to, but the Adobe page does not show up -- showing an error instead. What am I supposed to enter there to submit the form? Thank you!

I have 2 emails and 2 profiles on the same account and get this error message when trying to sign into Adobe Sign on Teams or the web - My Account Admin has deleted and re-added me to try and re-send the invitation, but no luck fixing the error.  How can I fix this issue?

On my work PC i have Acrobat Reader DC and Acrobat DC. i have been working on a form that can be completed using my laptop. In this form i require my client to sign pages using a pen as i need an actauly signature the same as their ID such as drivers licenceIn each of Reader and DC i appeared to have added my signature in testing the form. I also have added initials for each one. How can i delete the stored or saved ones so that a client can add their own. Many thanksLuke

How to create an email address book on adobe sign?Does anyone know how to save the e-mail address book contacts on abobe sign?

I use Adobe Sign to send PDF documents to reviewers for signoff prior to release. Recently, the reviewers cannot decline a document. In the past, the reviewer navigated to the Option menu, chose Decline, entered the reason, and then clicked the Decline button. Currently, when a reviewer clicks the Decline button nothing happens, Decline box slightly enlarges, but nothing else happens, plus the Cancel button stays grayed-out. Any help is appreciated.   You need to ask program questions in the forum for the program you are usingTo ask in the forum for your program please start at https://community.adobe.com/Moving from Using the Community (which is about the forums) to the correct forum... Mod

I have this pdf document (attached) that I am trying to send our for signature in the browser, but after uploading and adding recipients, I go to the ‘Preview & add fields' page and the whole document is bank except for the footer (see screenshots). This pdf document opens just fine in Abode Acrobat on my computer. It seems like Adobe Sign is not handling the document properly.Please let me know if there is a solution to this issue.

I have tried testing the SAML settings but cannot log into the account. When I enter the email, the site redirects to the Microsoft login page and shows the following error: “Sorry, but we’re having trouble signing you in.AADSTS76022: Cannot verify the signature of the received authentication request since there is no certificate configured for verification in the application.”

HiI was wondering if I could set up a document for signature but schedule the send for later (or save to send later)?Thanks

Hi, I am hoping someone may be able to help. I have sent several documents out for e-signature- (Adobe Acrobat)- yet nothing is showing under my agreements section- nothing drafted/ completed or in progress- yet I know some of the items have been completed as I have had emails back. I have tried logging out and in again but no change. There have been several documents sent out for signature using Adobe Acrobat. Not certain why this is happening. If anyone is able to assist- Thank you!

I have a document out for signatures but the documents are not showing in the inbox for users to sign and they are not receiving the auto generated email reminders.       

Issue:Not sure if this is something that has to be done within Adobe Reader DC/Standard/Pro either bit version but I was recently able to sign e-signature request sent to me via email and after signing it would show me date and time under my signature even before I hit click to sign to complete the request.Troubleshooting Done:I reinstalled adobe standard 64 bit as it's the only one we have with a license in our company and recreated my e-sign signature but when testing still having the same issue.Seems the behaviour doesn't change if we are 'reviewing/signing' within most up to date as of this posting google chrome or microsoft edge web browsersNow of course we can add a date stamp via the more items options before sending out a pdf requesting e-signatures if we need to sign it before sending but we have to do it each time. And it only applies to the senders own signature, not the potential signees after they sign.History:Odd that it was working fine just a few days ago. Reinstall of

"I have a problem in Adobe Acrobat: whenever I try to request electronic signatures, I keep getting the error 'authentication failed', even though I am logged in, I do have an Adobe Acrobat Pro and Acrobat Sign license." 

The Acrobat Sign account for xxx@xxx is associated with a different profile. Switch to your DEL-BlackZone profile. its parmanent in del-blackzone profile. anyhow not to go others profile how to solve. i need to switch but not to go in ms teams adobe sign in.

I have a number of text fields that are multi-line data entry with the text size set to auto. These have been working beautifully until recently. Now, instead of autosizing the text over multiple lines to fill the space reasonably, the text gets squooshed and shrunk to fit on a single line that is far too small to read. I've tried toggling various features off and back on. I even tried creating a new template today in case it was simply a glitch with using old templates. Still getting the same issue. Is there a way to fix this? I'm attaching screenshots from the authoring environment, signing environment, and completed agreement. For reference, the filler text I used for this sample is 102 words. 711 characters (including spaces).